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Malmaison Newcastle

4.0 star property
Hotel with a full-service spa, steps from Quayside

Photo gallery for Malmaison Newcastle

Cocktail bar
Lobby sitting area
Cocktail bar
Lobby
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Bar
The current price is NZ$196
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Place, Quayside
    ‪2 min walk‬
  • Place, The Glasshouse
    ‪4 min walk‬
  • Place, Northumbria University
    ‪6 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(66 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bridge View Room

Bridge View Room

Bridge View Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Bridge View Twin

Bridge View Twin | View from property

Bridge View Twin

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Double

Standard Double Double

Standard Double Double

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Newcastle-upon-Tyne

At Malmaison Newcastle you'll be within steps of Quayside and Baltic Flour Mills. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and mani/pedis. The restaurant, Chez Mal Brasserie, serves British cuisine and is open for breakfast, lunch and dinner. Mal Bar is the hotel's own cocktail bar, serving drinks along with lunch. Plus you'll find free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Near this 4-property class Quayside hotel, you'll find St. James' Park.

What's nearby

  • Quayside - 2 min walk - 0.2 km
  • BALTIC Centre for Contemporary Art - 3 min walk - 0.3 km
  • Gateshead Millennium Bridge - 3 min walk - 0.3 km
  • The Glasshouse - 4 min walk - 0.4 km
  • Northumbria University - 6 min walk - 0.6 km

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle (NCL-Newcastle Intl.) - 17 min drive

Restaurants

  • ‪Khai Khai - ‬6 min walk
  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪Greggs - ‬4 min walk
  • ‪The Glasshouse - ‬6 min walk
  • ‪Dood - ‬4 min walk

About this property

Malmaison Newcastle

Hotel with a full-service spa, steps from Quayside
Malmaison Newcastle offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1259 square feet (117 square metres) and includes conference space. The business-friendly Malmaison Newcastle also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 9 levels
  • 1259 sq ft of conference space
  • 117 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Newcastle offers 122 accommodations with a safe and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

What is the cancellation policy at Malmaison Newcastle?

Malmaison Newcastle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison Newcastle?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on 21 Dec 2025 start from NZ$195.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Malmaison Newcastle?

Yep, Malmaison Newcastle has a self car park for GBP 10 per night. A self car park is also available, for a fee.

Are there any beaches close to Malmaison Newcastle?

The closest beach to Malmaison Newcastle is Longsands Beach (12.7 km).

Is there a spa on site at Malmaison Newcastle?

Yep, there is an onsite spa at Malmaison Newcastle. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Malmaison Newcastle serve breakfast?

Yep, visitors love the full brekkie here! Available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Malmaison Newcastle?

No, Malmaison Newcastle does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison Newcastle?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Malmaison Newcastle?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison Newcastle?

Dogs are welcome at Malmaison Newcastle, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1003 reviews
Rating 8 - Good. 214 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay but some of the staff were less
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, excellent service from beginning to end, rooms were clean and so comfortable breakfast was amazing, would highly recommend a stay here
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Stayed 2 nights in Sep 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent and the rooms were really well designed. I also appreciate how they were able to extend my booking last minute. The best part of this hotel is access to downtown Newcastle by foot and access to the train station or metro. The only thing I don't recommend is the restaurant on the 2nd floor. It was extremely overpriced and portions were small and nothing special. For breakfast I highly recommend going to the cafe on the 1st floor. The food and snacks there are great and prices are much better.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little suite

Upgraded to a newly renovated jr suite. It was beautiful, spacious, and very comfortable with amazing views of the Tyne Bridge and castle. Staff were wonderful. They went out of their way to make us feel welcome and comfortable. Good location with lots of nice restaurants and things to see nearby.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Judie, orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Aug 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, the breakfast was AMAZING. The location of the hotel is so good and parking was made very easy. The only reason I have not given 5 stars is we found blood on the carpet on the morning. If we found the night before or when we checked in we would have gone to reception as we noticed when we were leaving we didn’t move rooms. This was clearly missed when cleaned.
Stayed 1 night in Aug 2025

8/10 Good

Deniss

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Laura, Fox Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at the Malmaison.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard, Richmond

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend booking suite as standard rooms are not as well maintained.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Gerard

Stayed 2 nights in Aug 2025

6/10 Okay

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average.

Had a suite. Recently refurbished. It was OK. Three things though: The paint on the woodwork and doors wasn’t keyed right, so it scratched off very easily. It will look bad in no time. TV had Chromecast, which is dated and just doesn’t work. A complete waste of time. You can’t stream to the TV nor was Netflix / Prime available. Zero plug sockets in the living area. Impossible to plug an iPad or laptop in to watch streaming TV.
Stayed 1 night in Aug 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lorraine

Stayed 2 nights in Aug 2025