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The Apartment Company

3.0 star property

Photo gallery for The Apartment Company

Staircase
Lobby sitting area
Standard Apartment, 2 Bedrooms | Living area
Standard Apartment, 3 Bedrooms
Standard Apartment, 3 Bedrooms | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
Sunderland Road, Gateshead, England, NE10 9ND
  • Place, Heworth Leisure Centre
    ‪19 min walk‬
  • Place, Bill Quay Community Farm
    ‪5 min drive‬
  • Place, Gateshead International Stadium
    ‪5 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living area

Standard Apartment, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Living area

Standard Apartment, 3 Bedrooms

  • 74 sq m
  • Sleeps 7
  • 4 Single Beds and 1 Double Bed
  • Free Wi-Fi

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About the area

Gateshead

At The Apartment Company you'll be 1.7 km (1.1 mi) from Gateshead International Stadium and 3.4 km (2.1 mi) from The Glasshouse. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a dining area and a DVD player. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a coffee/tea maker and a hairdryer are also available. Limited housekeeping is available. .This smoke-free apartment building offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include express check-in, express check-out and luggage storage. There's also the convenience of free self parking.
View more Apartments in Newcastle-upon-TyneOpens in a new window

What's nearby

  • Heworth Leisure Centre - 19 min walk - 1.7 km
  • Bill Quay Community Farm - 5 min drive - 2.0 km
  • Gateshead International Stadium - 5 min drive - 2.3 km
  • Quayside - 11 min drive - 5.6 km
  • St. James' Park - 15 min drive - 6.9 km

Getting around

  • Pelaw Station - 4 min drive
  • Heworth Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 27 min drive

Restaurants

  • ‪Holly Hill Sports & Social Club - ‬5 min walk
  • ‪Saji's Restaurant - ‬9 min walk
  • ‪Greggs - ‬7 min walk
  • ‪The Swan - ‬10 min walk
  • ‪KFC Gateshead - Felling - ‬12 min walk

About this property

The Apartment Company

As a guest of The Apartment Company, you'll find tour/ticket assistance, concierge services, and express check-in. WiFi is free in public spaces. The Apartment Company also features express check-out and a lift. Self parking is free.

This 3-star Gateshead apartment is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
The Apartment Company offers 15 accommodations with DVD players and coffee/tea makers. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

This Gateshead apartment provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 15 units
  • 3 floors

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Apartment Company Gateshead
The Company Gateshead
The Apartment Company Apartment
The Apartment Company Gateshead
The Apartment Company Apartment Gateshead

Frequently asked questions

What is the cancellation policy at The Apartment Company?

The Apartment Company offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Apartment Company?

Yep, The Apartment Company has a free self car park.

Are there any beaches close to The Apartment Company?

The closest beach to The Apartment Company is The Haven (11.9 km).

Is there a free airport shuttle available at The Apartment Company?

No, The Apartment Company does not offer an airport shuttle service.

What time are check-in & check-out at The Apartment Company?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at The Apartment Company?

No, pets are not allowed.

The Apartment Company Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 59 reviews
Rating 8 - Good. 21 out of 59 reviews
Rating 6 - Okay. 10 out of 59 reviews
Rating 4 - Poor. 4 out of 59 reviews
Rating 2 - Terrible. 6 out of 59 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

3.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Maria Elena S.

Liked: Cleanliness, check-in, listing accuracy

Quaint and comfortable

Property is clean but too much work for just one person who had been gracious and available to address our needs 24/7
Stayed 4 nights in Nov 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in two different rooms, with a total of 8 beds and every single one of them was dirty
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place smelled, beds weren't comfortable. Almost wasn't able to get checked in because no one answered the door. Saw spiders around in the complex and apartment. Pretty loud too.
Stayed 5 nights in Sep 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Cigarette butts all around the entrance, a strong smell of marijuana in the foyer and corridor. No towels in the bathroom. We asked 3 times for towels, twice on our arrival day and the following morning when they were promised in 15 minutes but never arrived. In the end we just couldn’t wait to get dressed and leave. An excuse about the dryer not working and lack of towels because of a busy weekend was given. The curtain was just nailed up in the main bedroom. If I hadn’t paid up front I’d have walked out. This standard of apartment shouldn’t be advertised on a reputable site
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor communication/staffing

Staying in the area for work. Catering equipment and sleeping facilities were great for the money. Overall a mild stay, quiet although on a main road. Staff not around unless you call the mobile number on the front door to summon them. Locked out due to staff not telling me how to get back in (code boxes next to front door for a different key from the key they gave me) Shower cubical had mould over the silicone and didn't drain water until atleast a half hour after the shower. Sofa on the living room was ripped in several places. I have asked for a receipt twice at reception and once via email to claim this on my expenses, they haven't done this and I cannot claim it back from my work leaving me out of pocket.
Stayed 3 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms floor was dirty had not been cleaned, the sofa lounge for the third person had a big spring sticking out and exposed and no sheet supplied, tried to find a way to contact management to organise for something to be done but no one came until the night we were leaving and that was only because we chased after the supposed cleaner who knew little English. The TV was not working at first and I had to go ring outside front door buzzer for the cleaner to come to look at the TV who again knew nothing about it and was going to get someone to come look at it later, that never happened.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay again

Small hiccup with rooms, gave us 1 room apt instead of 2 but then gave us 2 singles. Apartments were nice, the lady was really friendly and would talk to you, about 10-15mins from town in a taxi. Would definitely recommend to family, very accommodating even at 2.30am when I woke the lady up for a duvet, she was very polite and helpful
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment at Gateshead

I arrived on the Sunday evening to be greeted by a friendly young man. He ensured I was happy with the apartment. The apartment consisted of good clean shower and toilet area, fair sized kitchenette/living room with TV and all amenities including washing machine, microwave, cooker, toaster, kettle, fridge/freezer and ironing equipment. The bedroom was large and comfortable. A great stay and yes the next time I travel to this part of the country I'll be stopping there again.
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Eliane

Liked: Room comfort
Disliked: Cleanliness, staff & service

Great location. But very tired property

We chose this as it was the cheapest. Location is perfect for the metro. So we were happy with that. But the condition of the apartment was pretty bad. The sofa (only seating in the apartment) was broken. We only saw reception staff once during the whole stay. (He was helpful when we checked in - we were only left with one glass)
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family visit

Lovely stay in the apartment. Remember to take a few cooking items such as frying pan if you are eating in. Very clean apartment. Bed very comfortable n Philip was very attentive would stay again
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for families or people on celebrations

My mother and I booked for 5 days, we stayed here as the location was perfect for getting to Gateshead & Newcastle, as the bus and Metro service was 2 minutes outside the front door. We did however have a bit of a family crisis on the first night, and the staff there couldn't be more helpful and totally understood our situation. Hats off to them. Thank you very much for all your help. Would definitely recommend this to anyone.
Stayed 5 nights in Nov 2018
Verified

2/10 Terrible

Eghbal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt like I was in prison

2 bedroom apartments wasn’t good felt like I was in prison no view at all and we paid a lot more to get a good view.we had flat in back side of building no view at all was jus like wall .secound flat windaws wasn’t double gazing .We felt all noise and wind sound also.
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, clean, good condition only 10 mins on metro to centre of Newcastle. Traffic quite noisy at night as next to road and no double glazing.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Most Relaxing Trip

Really friendly staff and perfectly placed for us to get the metro to Kingston Park to watch the Falcons,
Stayed 3 nights in Oct 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as nice as pictures suggest!

Booked this work stay based on the pictures on the booking site. Was very disappointed with the actual room but on reflection the price was cheaper than you would expect for an apartment. Lots of noise throughout the evening due to other residents banging doors and talking in corridor. Room faced the main road which was very noisy, particularly as the windows were not doubled glazed. Location was residential so a distance from restaurants etc. Felt like the accomodation would be used as emergency accomodation. Shame as the building has a lot of character and potential if the owners were to invest.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Ashly

Liked: Staff & service, room comfort
I liked that we were close to the metro station. The appartment served our purposes and we werent bothered by anyone. We didnt like that it wasnt the cleanest when we got there and everytime someone opened a door it would slam and you can hear it loud and clear in the unit
Stayed 7 nights in Sep 2018
Verified

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour Gateshead

Tres bon concept, rien a dire sur la proprete trois petit bemol la hotte ne fonctionnait pas et j'etais dans un studio une table basse en sus aurait ete sympa et au niveau du lit un des matelas du lit king size aurait besoin d'etre change car un creux au milieu. Autrement tout ete parfait, un bon accueil. Ah oui si cetait possible ma gestion des arrivees express car je suis arrivee a 5h du matin et j'ai du attendre 14h pour la remise des cles malgre ma demande a la reservation et un appel direct a l'hotel la veille au soir.
Stayed 10 nights in Sep 2018
Verified

6/10 Okay

Jo

The Apartment Company

This apartment block is on a very noisy road from both traffic and late night revellers. This was made worse in our instance as when we arrived the windows were wide open and we had to leave them open for the duration of our stay because the people who had been in the apartment before us obviously smoked (we could still smell it when we turned up at 6pm). When we arrived the girl who came down to see to us had no shoes on and was not sure where our apartment was. We booked the apartment for 3 people and asked how the sofa bed worked but she wasn’t sure (she did come in and try to help us though). Although the apartment was booked for 3 people there were only 2 pieces of every crockery and glassware and 2 pieces of every cutlery. Having said all of that, the apartment was adequately furnished and had everything you needed (it was exactly what it said it was). We will not be booking with them again but I am sure it is perfectly acceptable depending on what you want.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The apartment was good, clean and the staff were helpful. The only criticism would be that the windows could not be opened for fresh air or the get rid of cooking smells
Stayed 4 nights in Jul 2018
Verified

4/10 Poor

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Dirty wall, heating on in July, echoing rooms, dirty bathroom floor. And smelt like someone had been smoking in the room too
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Brian

Didn’t suit my needs but might suit yours.

Nice concept as an apartment with easy access to public transport but nothing to do in the local area and loads of nutters driving really fast in motorcycles. Apartment rooms were fine but impossible to watch tv in lounge due to it being on a side wall in relation to the sofa. Easy enough to check in and out withvery good parking. I stayed here with my son as we were going to a football match in Newcastle and I he wanted a separate room, next time though I will book hotel rooms as this apartment idea didn’t suit our needs.
Stayed 2 nights in May 2018
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit of a diamond in the rough!

Friendly welcome from helpful staff in a clean and well sized apartment for the money. "Living area" is well thought out and has a kitchen, dining table, and a settee which is durable rather than soft and cozy! Everything worked as expected although single glazing on the ground floor facing a road could probably be improved on, but we don't pay the heating bill and it was never cold. Beds large and comfy in a simple bedroom - read "no TV and wardrobe is a rail hanging on the wall" Area around the apartments not the nicest - you wouldn't go for an evening stroll around here - but it's close to two Metro stations, convenient for Sunderland, Newcastle and of course Gateshead and the Metro Centre. More than suited our needs and we will definitely be back.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stop off

Perfect one night stay for our family as a stop off on a long journey.
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

tracey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Didn’t even stay. So bad.

Arrived phoned number on door lovely staff gave us number for key box. Entered apartment 5 the smell of damp was horrendous. They had plug in air fresheners in the hallways. The bathroom stank. The kitchen had a very tired setee. Dirty walls and doors. Old food left in the microwave we had a 8 month baby with us we turned round and left. Not sure what the building was before think council offices. Found out after it was mostly used for hen and stag do. Phoned the number on door explained very apologetic staff was given full refund.
Stayed 4 nights in Feb 2018
Verified

6/10 Okay

Sonia

average stay

everything ok but only average
Stayed 1 night in Jan 2018