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The Roker Hotel, BW Premier Collection

4.0 star property
Waterfront hotel with 2 restaurants and 24-hour front desk

Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open selected days
Executive Room, 1 Double Bed, Non Smoking
Cocktail bar, ocean views, open selected days
1 bedroom, individually decorated, individually furnished, desk
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
The current price is NZ$123
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
Roker Terrace, Sunderland, England, SR6 9ND
  • Stadium of Light
    ‪2 min drive‬
  • Sunderland Empire
    ‪4 min drive‬
  • University of Sunderland
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Separate bedroom
Portable fan
Sofa bed - single
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Combined shower/bathtub, hydromassage showerhead, free toiletries

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Separate bedroom
Portable fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
Free cots/infant beds
LCD TV
Sofa bed - single
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Separate bedroom
Hydromassage showerhead
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Portable fan
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Portable fan
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Separate bedroom
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Standard Family Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

View all photos for Standard Small Double Room

1 bedroom, individually decorated, individually furnished, desk

Standard Small Double Room

  • Sleeps 2

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25 Aug - 26 Aug
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About the area

Sunderland

The Roker Hotel, BW Premier Collection places you in the centre of Sunderland, within just a 15-minute stroll of Whitburn Sands and National Glass Centre. Highlights at this hotel include 2 restaurants, free self-parking and a bar/lounge. .Poetic License serves soul food and is open for lunch and dinner. Business amenities include 2 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 9:30 AM. .Attractions within a 30-minute drive of this 4-property class Roker hotel include Quayside and St. James' Park.

What's nearby

  • Whitburn Sands - 15 min walk - 1.3 km
  • Stadium of Light - 2 min drive - 1.9 km
  • Sunderland Empire - 4 min drive - 2.3 km
  • University of Sunderland - 4 min drive - 2.9 km
  • Port Of Tyne - 18 min drive - 15.8 km

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle (NCL-Newcastle Intl.) - 31 min drive

Restaurants

  • ‪New Derby - ‬7 min walk
  • Fulwell Tandoori Chef
  • ‪Cat and Dog Steps - ‬9 min walk
  • ‪Greggs - ‬18 min walk
  • ‪Fausto Coffee - ‬2 min walk

About this property

The Roker Hotel, BW Premier Collection

Waterfront hotel with 2 restaurants and 24-hour front desk
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly The Roker Hotel, BW Premier Collection. Free self parking is available.

This 4-star Sunderland hotel is smoke free.

  • 43 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
The Roker Hotel, BW Premier Collection offers 43 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

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includes taxes & fees
31 Aug - 1 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1842 Café & Bistro
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Dining venue
  • Meeting facilities
The following facilities are closed for New Year's Eve:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Is parking available at The Roker Hotel, BW Premier Collection?

Yep, The Roker Hotel, BW Premier Collection has a free self car park.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on 31 Aug 2025 start from NZ$122.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Roker Hotel, BW Premier Collection?

Yep, The Roker Hotel, BW Premier Collection is a short 13-minute walk from Whitburn Sands.

What makes The Roker Hotel, BW Premier Collection a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Roker Hotel, BW Premier Collection.

Is The Roker Hotel, BW Premier Collection family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that The Roker Hotel, BW Premier Collection is a hit with families.

Does The Roker Hotel, BW Premier Collection serve breakfast?

You bet, cooked-to-order breakfast is on offer daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at The Roker Hotel, BW Premier Collection?

No, The Roker Hotel, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Roker Hotel, BW Premier Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Sunday. The dining venue is closed seasonally each year from December 25 until December 26. The dining venue is closed on New Year's Eve.

What time are check-in & check-out at The Roker Hotel, BW Premier Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Roker Hotel, BW Premier Collection?

No, only service animals are allowed.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 380 out of 851 reviews
Rating 8 - Good. 285 out of 851 reviews
Rating 6 - Okay. 116 out of 851 reviews
Rating 4 - Poor. 47 out of 851 reviews
Rating 2 - Terrible. 23 out of 851 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach. Extra parking around the back of the property was covered by cctv. Neat and tidy room, very powerful shower. Good food and service provided in the restaurant and bar.
Stayed 1 night in May 2025

8/10 Good

Stephen

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Break

Everyone who works at the hotel (reception, restaurant, bar, cleaners etc) are absolutely fantastic and customer service was great. Room was spotless though a little cold as the radiator wouldn't switch on but the bed so comfortable which provided a great sleep under the warm quilt. Glad I booked the breakfast as it was freshly cooked and there was lots of options. The only slight downside is that there are lots of stairs (and I mean lots!) so getting to your room is a mission if you're not near the reception so not ideal for disabled guests or, like me, just recuperating from a knee operation! Possibly the hotel could add a note in their description so if guests do have a problem with stairs then they can request in advance a more accessible room.
Stayed 2 nights in May 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get new pillows!

Pillows are terrible and the shower was a weird height but other than its a great hotel.
Stayed 1 night in Apr 2025

8/10 Good

Carol

Stayed 1 night in Apr 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter break

Good trip very helpful reception staff our first room had too many stairs for us be we got sorted with another room
Stayed 1 night in Apr 2025

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice allthough the air fresheners they were useiing were very strong and over powering, the staff could not do enough for you
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

Lovely hotel .brilliant sleep and very quiet during the night ...breakfast was ok but was mostly cold ..staff brilliant
Stayed 1 night in Apr 2025

10/10 Excellent

TOM

Stayed 1 night in Mar 2025

8/10 Good

Nixon

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Mike

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Just want the money.

Booked and paid for executive room did not get one. No hairdryer in room. No working TV. No Wifi. Complained and hotel basically said too bad!
Stayed 1 night in Apr 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant decor and spacious. Nice to have complimentary parking . A shame other Hotel car parks don’t provide the same customer service . Much appreciated 🙂
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

TOM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Christopher, Cold Lake

Liked: Cleanliness
The upgrade room was well appointed but being located in the basement gave it a dungeon like vibe. Required front desk assistance in the evening to get the heat working in the room. Morning front desk staff was much less accommodating or welcoming.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kay

Stayed 1 night in Mar 2025

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book it

Awful - we booked 2 rooms. First was fine - second room was not made up - they upgraded one room - thanks. However the second room had no heating for one day, no heating in bathroom for 3 days, was very noisy - sister in law who stayed in second room moved 3 times in 3 day stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good for me, when I’m travelling for work Great views to beach, from my room Staff very friendly, good atmosphere, food is excellent Highly recommend
Stayed 1 night in Mar 2025