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The Roker Hotel, BW Premier Collection

Property class: 4

Photo gallery for The Roker Hotel, BW Premier Collection

A terrace with wicker furniture, a table with a bottle and glasses, and a view of the sea and beach.
A spacious banquet hall with multiple chandeliers, white tables, and chairs arranged for a formal event.
A spacious lobby with a grand staircase, seating areas, and a patterned carpet.
A restaurant interior with a brick wall, wooden furniture, and a large potted plant.
A bar area with wooden bar counters, hanging lights, and a chandelier.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
The current price is NZ$149
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
Roker Terrace, Sunderland, England, SR6 9ND
  • Place, Whitburn Sands
    ‪15 min walk‬
  • Place, St Peter's Church
    ‪17 min walk‬
  • Place, Stadium of Light
    ‪5 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪50 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a chandelier, a brick wall, and a wooden floor.

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

A hotel room with a bed, a window with curtains, a bedside table with a phone, and a wall-mounted picture frame.

Standard Room, 1 Single Bed, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk with a lamp, a chair, a large mirror, and a framed picture on the wall.

Standard Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

A neatly arranged hotel room with a bed, bedside table, lamp, and a view of the outdoors.

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

7.2 out of 10
Good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with a large bed, a desk with a lamp, a bedside table with a phone, and a window with curtains.

Standard Room, Multiple Beds, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

A cozy bedroom with a wooden headboard, a large bed with multiple pillows, a hanging light fixture, and a brick wall.

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Sunderland

The Roker Hotel, BW Premier Collection places you in the centre of Sunderland, within just a 15-minute stroll of Whitburn Sands and National Glass Centre. Highlights at this hotel include 2 restaurants, free self-parking and a bar/lounge. .Poetic License serves soul food and is open for lunch and dinner. Business amenities include 2 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 9:30 AM. .In proximity to this 4-property class Roker hotel you'll find St. James' Park.

What's nearby

  • National Glass Centre - 14 min walk - 1.2 km
  • Whitburn Sands - 15 min walk - 1.3 km
  • St Peter's Church - 17 min walk - 1.5 km
  • Stadium of Light - 5 min drive - 1.9 km
  • St. James' Park - 38 min drive - 31.8 km

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle (NCL-Newcastle Intl.) - 31 min drive

Restaurants

  • ‪Gabriele's - ‬15 min walk
  • ‪The Fort - ‬16 min walk
  • ‪Fausto Coffee - ‬2 min walk
  • ‪Tin Of Sardines - ‬3 min walk
  • ‪Marina Vista Ristorante - ‬7 min walk

About this property

The Roker Hotel, BW Premier Collection

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly The Roker Hotel, BW Premier Collection. Free self parking is available.

This 4-star Sunderland hotel is smoke free.

  • 43 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
The Roker Hotel, BW Premier Collection offers 43 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1842 Café & Bistro
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Dining venue
  • Meeting facilities
The following facilities are closed for New Year's Eve:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Is parking available at The Roker Hotel, BW Premier Collection?

Yep, The Roker Hotel, BW Premier Collection has a free self car park.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on 27 Sept 2026 start from NZ$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Roker Hotel, BW Premier Collection?

Yep, The Roker Hotel, BW Premier Collection is a short 13-minute walk from Whitburn Sands.

What makes The Roker Hotel, BW Premier Collection a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Roker Hotel, BW Premier Collection.

Is The Roker Hotel, BW Premier Collection family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that The Roker Hotel, BW Premier Collection is a hit with families.

Does The Roker Hotel, BW Premier Collection serve breakfast?

You bet, cooked-to-order breakfast is on offer daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at The Roker Hotel, BW Premier Collection?

No, The Roker Hotel, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Roker Hotel, BW Premier Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Sunday. The dining venue is closed seasonally each year from December 25 until December 26. The dining venue is closed on New Year's Eve.

What time are check-in & check-out at The Roker Hotel, BW Premier Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Roker Hotel, BW Premier Collection?

No, only service animals are allowed.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1004 reviews
Rating 8 - Good. 313 out of 1004 reviews
Rating 6 - Okay. 133 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location helpful and friendly staff. The room was very comfortable, enjoyable stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Great staff and very tasty food!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room comfy bed good hotel for my overnight stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel, right on the seafront and a short drive into the city centre. Nice bar and restaurant facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayedmhere plenty of times, good bar with sports on, foods decent too.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok great staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented hotel with great staff and an excellent, busy, bar
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , easy parking . Excellent staff . Delicious supper
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Brilliant location. Plenty of dining options in the hotel and the surrounding area
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Sunderland, hands down!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room , spacious & comfortable. Good dining . All staff helpful professionals
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar had a good atmosphere and was well run
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome and a comfortable stay. Highly recommend the coffee downstairs
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice bar/restaurant area & a good selection of larger & Guinness no cask on the hand pull. Rooms little dated, but for the price you can’t grumble as it’s clean & functional
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so friendly and helpful, the rooms were clean and comfortable, we will definitely be returning.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice staff, lovely breakfast, comfy beds accommodated a change in circumstances which was lovely.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Place was quiet despite a wedding party
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lovely room, great rwstaurants and bar insite
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
The hotel is ok, the rooms were small and compact and basic - our room looked out on the back of the hotel and had a pigeon settling in the pipe outside, so was waken up by it each morning! We ate at hotel and the server was abrupt in her attitude and we felt we were an inconvenience being there! The cleaning staff on the morning were lovely and friendly
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
room tired and small, small double bed pushed against wall to fit in the room.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff. I’d prefer a bigger TV in the room and a walkin shower instead of the tub.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming in all areas
View from our bedroom
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very comfortable room , excellent friendly & professional staff
Stayed 1 night in Feb 2026