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Neptune Ngorongoro Luxury Lodge

5.0 star property
Luxury lodge with full-service spa and sauna

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Photo gallery for Neptune Ngorongoro Luxury Lodge

Suite | View from room
Property grounds
Suite | Living area
Breakfast area
Reception
Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • All-inclusiveAll-inclusiveAll-inclusive

Check out the area

Map
Ngorongoro Crater, PO BOX 6222, Ngorongoro
  • Popular LocationNgorongoro Crater1 min walk
  • Popular LocationNgorongoro Conservation Area23 min drive
  • Popular LocationLake Magadi43 min drive
  • AirportLake Manyara (LKY)74 min drive

Room options

View all photos for Suite

Suite | Living area

Suite

Highlights

Furnished balcony or patio
Separate dining area
Fireplace
Air conditioning
Free rollaway/extra beds
Ceiling fan
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Living area
Ngorongoro Lodge member of Meliá Collection
Pool
All-inclusive
Spa
Parking included
The price is NZ$2,300
for 1 night
includes taxes & fees
29 May - 30 May
Ngorongoro Lodge member of Meliá Collection

About the area

Ngorongoro

A luxury stay in Ngorongoro awaits you at Neptune Ngorongoro Luxury Lodge. You'll be 0.1 km (0.1 mi) from Ngorongoro Crater and 17.3 km (10.8 mi) from Ngorongoro Conservation Area. Highlights at this all-inclusive lodge include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Mvua African Rain Spa can include massages and body wraps. The restaurant, The Accacia Restaurant, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. The Zebra Bar is the lodge's own bar. Enjoy the sauna and pool loungers as well as access to a safari and a wildlife and game drive. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Ngorongoro lodge, you'll be 19.9 km (12.3 mi) from Lake Magadi and 21 km (13.1 mi) from Mandusi Swamp.
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What's nearby

  • Ngorongoro Crater - 1 min walk
  • Ngorongoro Conservation Area - 23 min drive
  • Lake Magadi - 43 min drive
  • Lerai Forest - 45 min drive
  • Karatu Playground - 51 min drive

Getting around

  • Lake Manyara (LKY) - 74 min drive

Restaurants

  • Ngorongoro Crater Lodge Restaraunt - 13 min drive
  • Osterbay Bar - 42 min drive

About this property

Neptune Ngorongoro Luxury Lodge

Luxury lodge with full-service spa and sauna
Neptune Ngorongoro Luxury Lodge is an all-inclusive lodge. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Neptune Ngorongoro Luxury Lodge offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Neptune Ngorongoro Luxury Lodge. Self parking is free.

Smoking is allowed in designated areas at this 5-star Ngorongoro lodge.

  • 1 floor
  • 20 guestrooms or units
  • 20 buildings
  • Built in 2012
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Neptune Ngorongoro Luxury Lodge offers 20 accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate dining areas. Beds feature premium bedding. This Ngorongoro lodge provides complimentary wireless Internet access.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Mvua African Rain Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Accacia Restaurant
  • The Zebra Bar

Things to do

  • Full-service spa
  • Game drive
  • Game viewing
  • Library
  • Outdoor pool
  • Safari
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • Lift

More

  • 20 buildings
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby
  • Floor

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Separate dining area

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Fireplace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.

Property is also known as

Exploreans Lodge Ngorongoro
Exploreans Ngorongoro
Neptune Ngorongoro Luxury Lodge all inclusive
Exploreans Ngorongoro Lodge Ngorongoro Conservation Area
Exploreans Ngorongoro Ngorongoro Conservation Area
Ngorongoro Exploreans
Ngorongoro Exploreans Lodge
Ngorongoro Lodge Exploreans
Neptune Ngorongoro Luxury all inclusive
Neptune Ngorongoro Luxury
Neptune Ngorongoro Luxury Lodge Lodge
Neptune Ngorongoro Luxury Lodge Ngorongoro
Neptune Ngorongoro Luxury Lodge all inclusive
Neptune Ngorongoro Luxury Lodge Lodge Ngorongoro

Frequently asked questions

What is the cancellation policy at Neptune Ngorongoro Luxury Lodge?

Neptune Ngorongoro Luxury Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neptune Ngorongoro Luxury Lodge?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Neptune Ngorongoro Luxury Lodge on 16 May 2024 start from NZ$1,383.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neptune Ngorongoro Luxury Lodge?

Yep, Neptune Ngorongoro Luxury Lodge has a free self car park.

Is there a spa on site at Neptune Ngorongoro Luxury Lodge?

Yep, Mvua African Rain Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Neptune Ngorongoro Luxury Lodge have a pool?

Neptune Ngorongoro Luxury Lodge has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Neptune Ngorongoro Luxury Lodge a romantic place to stay?

Pool-view dining and a lounge bar, as well as premium bedding and fireplaces in the guestrooms, help set the scene for a romantic weekend at Neptune Ngorongoro Luxury Lodge.

Is there a free airport shuttle available at Neptune Ngorongoro Luxury Lodge?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Neptune Ngorongoro Luxury Lodge?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Neptune Ngorongoro Luxury Lodge?

Check-in begins at 2 PM. Check-out time is noon.

Neptune Ngorongoro Luxury Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 31 out of 36 reviews" "
Rating 8 - Good. 3 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Haydee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay at Neptune!
We had a fabulous time and loved the special attention they give to their guests. They have thought of so many details to make you comfortable, including hot water bottle under the sheets at night! Super cozy as the weather was cold. Each suite had 2 fireplaces - very spacious with a great terrace. We are surely coming back to this one!
Stayed 4 nights in Nov 2022

10/10 Excellent

William Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MRTJ
Exceeded expectations. Property and service exceptional. Game drive Ngorongoro was over the top ! Saw NINE rhinos. A once in a lifetime experience
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. It is a bit rustic but comfy. Some of the furniture had staining and should be replaced. Food is the best part. Chef is very good. Amazing donuts and the best curry I have ever had. I do wish they had more games for kids ie checkers or cards. The staff is amazing. They work their butts off to make sure you are happy. Please tip them. You are a terrible person if you do not tip the service staff in Africa. I do not care what your country customs are. You tip in Africa.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Paola, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neptune was a paradise hidden in the middle of the forest. The facilities are well kept and looked after. The food was amazing. The service hands down was the best service we have ever experienced. The staff is happy to help and accommodate. They go above and beyond to make your stay an awesome experience! I would 100% recommend this hotel. We stayed for 3 nights and we wish we could have stayed longer. Joseph, Martina, Clara were great. The cleaning crew were superb! Restaurant staff was always happy with a smile on their face. If you arrange a tour through the hotel make sure you ask for Peter as your tour guide. He has an eye of an eagle and is humble and always happy!!! Thank you Neptune staff for making our stay one of the best we have ever had.
Stayed 3 nights in Apr 2019

10/10 Excellent

Laily, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
The staff and service was excellent - every effort was made to make our stay as comfortable as ever. Nothing was too much for the staff who were friendly and welcoming. The lodge was of the highest standard and a pleasure to stay in. We didn't want to leave after our two days.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotels in the area; great food
The manager, Manish was exceptionally attentive and helpful. Food was very tasty and well prepared, which I didn't expect given that its all inclusive. It is hard to find truly great hotel and service in Tanzania, and this seems to be it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gerardo, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven in Ngorongoro
Top class service and flexibility. Excellent location and facilities Top food and drinks. Worth living there five to six days. Taylor made excursions. Great, great Manager and Chef. Enjoy the people working there, they go the extra mile to please you.

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort