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Best Western Colonel Butler Inn

3.0 star property
Hotel with free breakfast, near Lake Ontario

Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)
Free daily continental breakfast
Sports bar
Front of property - evening/night
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk
The current price is NZ$387
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Jackson-Triggs Winery
    ‪16 min walk‬
  • Shaw Festival Theatre
    ‪2 min drive‬
  • Peller Estates Winery
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪60 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(80 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

About the area

Niagara-on-the-Lake

At Best Western Colonel Butler Inn you'll be within just a 15-minute stroll of Lake Ontario and Niagara River Gorge. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The restaurant, Butler's Bar, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a gym and a 24-hour business centre. Each morning free breakfast is served. .Attractions within a 10-minute drive of this 3-property class Old Town Historic District hotel include Shaw Festival Theatre and Peller Estates Winery.

What's nearby

  • Jackson-Triggs Winery - 16 min walk - 1.4 km
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.7 km
  • Shaw Festival Theatre - 2 min drive - 1.8 km
  • Fort George National Historic Site - 3 min drive - 2.2 km
  • Peller Estates Winery - 4 min drive - 2.9 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 56 min drive

Restaurants

  • ‪11Th Post On Queen - ‬16 min walk
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪Niagara Oast House Brewers - ‬3 min drive
  • ‪Shaw Cafe & Wine Bar - ‬16 min walk
  • ‪Peller Estates Winery - ‬4 min drive

About this property

Best Western Colonel Butler Inn

Hotel with free breakfast, near Lake Ontario
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A fitness centre, a terrace, and a vending machine are also featured at Best Western Colonel Butler Inn. Self parking is free.

This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Colonel Butler Inn offers 26 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Dutch, English, French

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includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

Is parking available at Best Western Colonel Butler Inn?

Yep, Best Western Colonel Butler Inn has a free self car park.

How much does it cost to stay at Best Western Colonel Butler Inn?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Colonel Butler Inn on 1 Sept 2025 start from NZ$386.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Colonel Butler Inn?

The closest beach to Best Western Colonel Butler Inn is Lakeside Park Beach (15.5 km).

What makes Best Western Colonel Butler Inn a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Colonel Butler Inn.

Does Best Western Colonel Butler Inn serve breakfast?

You bet, our travelers are hooked on the free continental brekkie here! Offered daily from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Colonel Butler Inn?

No, Best Western Colonel Butler Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Colonel Butler Inn?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Colonel Butler Inn?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Colonel Butler Inn?

No, pets are not allowed.

Is there a golf course on site at Best Western Colonel Butler Inn?

There isn't one on site, but Niagara-on-the-Lake Golf Club is a short 18-minute walk away.

Best Western Colonel Butler Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel offers an excellent experience, with exceptionally courteous and attentive staff. Outstanding value for money. I will certainly return with my family.
Stayed 1 night in May 2025

8/10 Good

John and Joanne

Stayed 2 nights in May 2025

10/10 Excellent

Carol

Stayed 2 nights in May 2025

10/10 Excellent

Gilbert

Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 3 nights in Apr 2025

6/10 Okay

Arlene

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly and helpful. The breakfast attendant was excellent and always made sure that the coffee was replenished and tables were cleaned promptly. The breakfast menu was identical both weekend days; a little variety would have been nice. The facility seemed tired and there was evidence of wear on the walls where furniture had scraped against them. Our room was clean and well stocked but the televisions were not working properly. On both of them the picture was very pixelated. We called the front desk for assistance but we were told that it was likely a problem with the cable and that no one would be able to fix it over the weekend. This seemed like a lazy response. They could have at least tried to get it repaired. Most cable companies have 24/7 repair service and a customer like a hotel should ensure that they have a reliable provider that is able to help at all times. They could have offered us a different room as we were told that no one else was reporting this problem. They offered us a small discount on the nightly rate. We suspect that the problem was a faulty splitter given that there were 2 TV’s in the room. We have stayed at this place before and enjoyed it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dan, Penetanguishene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the Sports Bar next door! The rooms were clean and well equipped and the walk to town was lovely!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bridget

Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getting the Best of Niagara-on-the-Lake

We stayed for a "2nd Honeymoon" aka Wedding Anniversary trip to lovely Niagara-on-the-Lake, Ontario for shopping and fine dining, etc. Everything went perfectly and all staff were courteous and professional and took steps to ensure that we felt more than welcome. Breakfast was "typical" but more than adequate. We would return again and recommend.
Stayed 1 night in Apr 2025

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at
Stayed 1 night in Apr 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always friendly and happy to provide service. The location is very good for my visits to the area. I do enjoy the welcome cookies.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Free parking. Nice breakfast
Stayed 1 night in Apr 2025

2/10 Terrible

Jeanine

Stayed 3 nights in Apr 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast. Quiet. Nice to be so near enough to the lakefront and beach. Lovely historic town. Great choice of restaurants. Close to shopping at the outlet mall and to Niagara.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025