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Best Western Colonel Butler Inn

3.0 star property
Hotel in Niagara-on-the-Lake with free breakfast and fitness centre

Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)
Front of property – evening/night
Free daily continental breakfast
Sports bar
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$212
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Lincoln & Welland Regimental Museum
    ‪3 min walk‬
  • Place, Jackson-Triggs Winery
    ‪16 min walk‬
  • Place, Shaw Festival Theatre
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(86 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Double Beds, Non-Smoking, Wireless High Speed Internet, Coffee Maker, Iron and Ironing Board, Minifrige

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Fireplace, Sofabed, Mini Fridge, Wireless High Speed Internet

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4

About the area

Niagara-on-the-Lake

At Best Western Colonel Butler Inn you'll be within just a 15-minute stroll of Niagara River Gorge and Lake Ontario. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The restaurant, Butler's Bar, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a gym and a 24-hour business centre. Each morning free breakfast is served. .Within a 30-minute drive of this 3-property class Old Town Historic District hotel, attractions include Clifton Hill and Fallsview Casino.

What's nearby

  • Lincoln & Welland Regimental Museum - 3 min walk - 0.3 km
  • Royal George Theatre - 15 min walk - 1.3 km
  • Jackson-Triggs Winery - 16 min walk - 1.4 km
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.7 km
  • Shaw Festival Theatre - 2 min drive - 1.8 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 56 min drive

Restaurants

  • ‪The Garrison House - ‬18 min walk
  • ‪11Th Post On Queen - ‬16 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪Niagara Oast House Brewers - ‬3 min drive

About this property

Best Western Colonel Butler Inn

Hotel in Niagara-on-the-Lake with free breakfast and fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A fitness centre, a terrace, and a vending machine are also featured at Best Western Colonel Butler Inn. Self parking is free.

This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Colonel Butler Inn offers 26 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

Is parking available at Best Western Colonel Butler Inn?

Yep, Best Western Colonel Butler Inn has a free self car park.

How much does it cost to stay at Best Western Colonel Butler Inn?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Colonel Butler Inn on 4 Jan 2026 start from NZ$211.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Colonel Butler Inn?

The closest beach to Best Western Colonel Butler Inn is Lakeside Park Beach (15.5 km).

What makes Best Western Colonel Butler Inn a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Colonel Butler Inn.

Does Best Western Colonel Butler Inn serve breakfast?

You bet, our travelers are hooked on the free continental brekkie here! Offered daily from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Colonel Butler Inn?

No, Best Western Colonel Butler Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Colonel Butler Inn?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Colonel Butler Inn?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Colonel Butler Inn?

No, pets are not allowed.

Is there a golf course on site at Best Western Colonel Butler Inn?

There isn't one on site, but Niagara-on-the-Lake Golf Club is a short 18-minute walk away.

Best Western Colonel Butler Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 610 out of 1005 reviews
Rating 8 - Good. 316 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 5 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly!
Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, all amenities fully functional and clean. Close by walking distance to scenic places, shops and restaurants. Safe neighbourhood.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast very good with lots of options Room size very spacious
Stayed 1 night in Sep 2025

10/10 Excellent

Janey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had an excellent stay. The only issue I had was not being allowed to check in taroubd 1:15 to drop off our bags a few minutes before our wine tour and to try and charge $40 for early check in. It was a Monday, the hotel was not busy so could have shown a little more flexibility.
Stayed 1 night in Sep 2025

8/10 Good

Robynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except the breakfast
Stayed 1 night in Sep 2025

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine for an overnight stay. Staff were very welcoming and friendly. Carpets looked as though they could use a good cleaning but the rest of the room and public areas were very clean and in good condition. The air conditioner in the room was extremely loud-bring ear plugs if you like a quiet sleeping environment.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was great and the breakfast lady was gracious and very friendly. She loves her job!
Stayed 1 night in Sep 2025

10/10 Excellent

ANNMARIE

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff- cleaning staff still clean rooms daily, which is quite unusual now. Very clean, reasonable breakfast, generous sized room.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely grounds and fab staff thanks Sandra
Stayed 2 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made our stay much more pleasant

The room was very clean and modern looking. All the amenities provided were in very good working order. The breakfast was very adequate to start your day and of good quality and alot to chose from. The Inn is strategically located at walking distance to Main blvd.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. Loved the location which was easy access to all our venues. It was spotless, quiet and had everything we needed. Loved the restaurant next door, very convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Frayda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. The staff is amazing - especially the ladies who run the breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable , clean hotel. Staff professional and friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Guylaine

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Timothy, Dromore

Travelled with family
Liked: Cleanliness
.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wilbur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Reasonably priced. Very clean.
Stayed 1 night in Aug 2025

8/10 Good

Aura

Ran out of items for breakfast at end of brea
Stayed 1 night in Aug 2025

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time at Colonel Butler Best Western. We were celebrating our 50th wedding anniversary and they had a bottle of champagne waiting for us. They made our special day very special. The room was small but very clean and the breakfast was good too.
Stayed 2 nights in Aug 2025

8/10 Good

Johann

Travelled with family
Liked: Staff & service
Basic accommodations, relatively small beds and bathroom. Did the job.
Stayed 2 nights in Aug 2025

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities
We had a great stay. Service was excellent. A particular shoutout to Allison at the front desk and Carol in the breakfast room for their friendly and professional hospitality. Thank you.
Stayed 3 nights in Jul 2025

8/10 Good

Jara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay just wished we knew there wasn’t an elevator ahead of time. We had very heave luggage from our road trip
Stayed 1 night in Jul 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Not convenient to walk to at night Everything else meets best western standards
Stayed 2 nights in Jul 2025

10/10 Excellent

Jiehui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a really beautiful hotel with flowers at the entrance. I would say , all meets our expectations. The room is big , clean and very organized. It’s a walking distance to the downtown. The staff at the reception is very helpful when I asked her help with the restaurant info in the town. Having Breakfast at the balcony is a great experience.
Stayed 1 night in Jul 2025