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DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

4.0 star property
Art Deco resort with 2 indoor swimming pools, 7-minute walk to Fallsview Casino

Photo gallery for DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

2 indoor pools, a lap pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Breakfast and dinner served, American cuisine
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
The current price is NZ$180
includes taxes & fees
17 Feb - 18 Feb

Explore the area

View map
6039 Fallsview Blvd, Niagara Falls, ON, L2G3V6
  • Place, OLG Stage at Fallsview Casino
    ‪6 min walk‬
  • Place, Skylon Tower
    ‪6 min walk‬
  • Place, Fallsview Casino
    ‪8 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

View all photos for Spacious Room, 2 Queen Beds, Floors 3-4

Premium bedding, down duvets, pillow-top beds, in-room safe

Spacious Room, 2 Queen Beds, Floors 3-4

8.4 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for One Bedroom Suite, 2 Queen Beds with Sleep Sofa, River View

55-inch flat-screen TV with satellite channels, TV

One Bedroom Suite, 2 Queen Beds with Sleep Sofa, River View

8.4 out of 10
Very good
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • River view
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Spacious Room, 2 Queen Beds, 3rd Floor, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Spacious Room, 2 Queen Beds, 3rd Floor, Accessible

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, 1 King Bed with Sleep Sofa, US Falls View

View from room

One Bedroom Suite, 1 King Bed with Sleep Sofa, US Falls View

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • Water view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking (US Fallsview)

View from room

Junior Suite, 2 Queen Beds, Non Smoking (US Fallsview)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Sofa bed - double
  • Water view
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for One Bedroom Suite, 1 King Bed with Sleep Sofa, Floors 3-4

One Bedroom Suite, 1 King Bed with Sleep Sofa, Floors 3-4

One Bedroom Suite, 1 King Bed with Sleep Sofa, Floors 3-4

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite, 2 Queen Beds with Sleep Sofa, Floors 3-4

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Suite, 2 Queen Beds with Sleep Sofa, Floors 3-4

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

Two Queen Suite with Sofa Bed

  • Sleeps 6

View all photos for Spacious Room, 2 Queen Beds, High Floor River View

View from room

Spacious Room, 2 Queen Beds, High Floor River View

9.4 out of 10
Exceptional
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • River view
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

One King Two Room Suite with American Falls View

  • Sleeps 4

Two Queen Two Room Suite with American Falls/City View

  • Sleeps 6

One King Two Room Suite View of Upper River

  • Sleeps 4

Two Queen Two Room Suite View of Upper River

  • Sleeps 6

Two Room King Suite with Limited View

  • Sleeps 4

View all photos for Spacious Room, 2 Queen Beds, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Spacious Room, 2 Queen Beds, River View

9.0 out of 10
Wonderful
(164 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • River view
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for 2 Queen Beds-View Of Upper Niagara River

Premium bedding, down duvets, pillow-top beds, in-room safe

2 Queen Beds-View Of Upper Niagara River

  • Sleeps 4

2 Queen Beds-View Of American Falls/City

  • Sleeps 5

View all photos for 1 King-Soaker Tub-View Of American Falls

Hair dryer, towels, soap, shampoo

1 King-Soaker Tub-View Of American Falls

  • Sleeps 3

2 Queen Beds-Mobility Access-Floor 3

  • Sleeps 4

View all photos for 2 Queen Beds-Floors 3-4-Partial City View

Bathroom

2 Queen Beds-Floors 3-4-Partial City View

  • Sleeps 5

View all photos for Premium Room, 1 King Bed, Soaker Tub, US Falls View

Premium Room, 1 King Bed, Soaker Tub, US Falls View

Premium Room, 1 King Bed, Soaker Tub, US Falls View

9.6 out of 10
Exceptional
(81 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • Water view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium View Room, 2 Queen Beds, US Falls View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium View Room, 2 Queen Beds, US Falls View

9.0 out of 10
Wonderful
(66 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Water view
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Upper Niagara River View Two Queen Room

Hair dryer, towels, soap, shampoo

Upper Niagara River View Two Queen Room

  • Sleeps 5

King Suite With Sofa Bed And River View

  • Sleeps 4

Two Queen Room With River View Non Smoking

  • Sleeps 4

View all photos for One Bedroom Suite, 1 King Bed with Sleep Sofa, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Suite, 1 King Bed with Sleep Sofa, River View

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • River view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Niagara Falls

A family-friendly stay in the heart of Niagara Falls awaits you at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls. Within just a 10-minute stroll, you'll find OLG Stage at Fallsview Casino and Skylon Tower. Highlights at this Art Deco resort include 2 indoor swimming pools, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the steam room. The restaurant, Buchanans Steak & Seafood, serves American cuisine and is open for breakfast and dinner. Moose & Squirrel Bar is the resort's own cocktail bar. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 4429 square feet (411 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Fallsview resort include Fallsview Casino and Niagara Falls Convention Centre.
View more Resorts in Niagara FallsOpens in a new window

What's nearby

  • OLG Stage at Fallsview Casino - 6 min walk - 0.6 km
  • Skylon Tower - 6 min walk - 0.6 km
  • Fallsview Casino - 8 min walk - 0.7 km
  • Clifton Hill - 10 min walk - 0.9 km
  • Niagara SkyWheel - 10 min walk - 0.9 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 27 min drive

Restaurants

  • ‪Skylon Tower - ‬8 min walk
  • ‪Overtime Sports Lounge - ‬7 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬9 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬5 min walk

About this property

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

Art Deco resort with 2 indoor swimming pools, 7-minute walk to Fallsview Casino
As a guest of DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls, you'll find a full-service spa, 2 indoor swimming pools, Access to hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this resort measures 4429 square feet (411 square metres) and includes a conference centre. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls. Parking is available for a fee.

This Art Deco Niagara Falls resort is smoke free.

  • 1 building
  • 224 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • 4429 sq ft of conference space
  • 411 sq. m of conference space
  • Built in 2004
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue
DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls offers 224 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

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Embassy Suites by Hilton Niagara Falls Fallsview
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  • Breakfast included
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4.1 out of 5, Very good, 13,609 reviews
The price is NZ$275
includes taxes & fees
16 Feb - 17 Feb
Embassy Suites by Hilton Niagara Falls Fallsview

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: CAD 30 to 50 for adults and CAD 20 to 40 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Buchanans Steak & Seafood
  • Moose & Squirrel Bar
  • Starbucks + Grab n Go

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Lap pool
  • Sauna
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (4,429 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (94 centimetre high)
  • Grab bar near toilet (94 centimetre high)
  • Handrails in stairways (94 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Raised toilet seat (48 centimetre high)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 30 to 50 for adults and CAD 20 to 40 for children
  • Uncovered self-parking fee: CAD 35.00 per night (in/out privileges)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Fallsview Hilton Niagara Falls
DoubleTree Fallsview Resort Hilton Niagara Falls
Doubletree Fallsview Hotel By
Doubletree Fallsview Resort And Spa By Hilton - Niagara Falls
DoubleTree Fallsview Resort Spa by Hilton Niagara Falls
DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls Resort

Frequently asked questions

What is the cancellation policy at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

As of 11 Feb 2026, prices found for a 1-night stay for 2 adults at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls on 17 Feb 2026 start from NZ$180.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

Yep, DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls has an uncovered self car park with in/out privileges for CAD 35.00 per night. A self car park is also available, for a fee.

Are there any beaches close to DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

The closest beach to DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls is Lakeside Park Beach (19.6 km).

Is there a spa on site at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

Yep, there is an onsite spa at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls have a pool?

Yep, and guests love it! Take your pick from 2 indoor swimming pools, a lap pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

Does DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls have a waterslide?

No, there is no waterslide at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls, but Fallsview Indoor Waterpark is a short 19-minute walk away.

What luxury perks are available at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls features 2 indoor pools, a full-service spa and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls.

Is DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls is a hit with families.

Does DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls serve breakfast?

Yep, full brekkie is served daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

No, DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

Yep, you can grab a meal at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls's onsite restaurant that serves American cuisine.

What time are check-in & check-out at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls?

No, only service animals are allowed.

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1748 out of 2633 reviews
Rating 8 - Good. 558 out of 2633 reviews
Rating 6 - Okay. 194 out of 2633 reviews
Rating 4 - Poor. 54 out of 2633 reviews
Rating 2 - Terrible. 79 out of 2633 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Deborah, Sebring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast unless you wanted to pay for the expensive limited option.
Stayed 1 night in Nov 2025

10/10 Excellent

Naima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Nov 2025

8/10 Good

Tina

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

8/10 Good

PATRICK

Travelled with group
Liked: Cleanliness
Great staff, nice property, easy walking distance to the falls , clean room ( two queen beds suite on 7th floor ), nice pool, hot tub & sauna Starbucks Coffee was very expensive - more expensive than a regular Starbucks !
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert, Ajax

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent as always.
Stayed 2 nights in Nov 2025

10/10 Excellent

Murtaza

Stayed 1 night in Jul 2025

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness
Rooms, towels & pillows felt clean. My stay was going well until students literally started playing hockey in the hallways right in front of our rooms while the parents stood around and had a party in the hallway of the hotel, allowing their kids to run and scream and hit our door with the hockey puck. They watched us walk into our room after a long day, and continued partying in the hallway. We were unable to sleep until midnight when they stoped the ruckus.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

The room was spotless. The staff was super accommodating
Stayed 2 nights in Nov 2025

2/10 Terrible

Wilson

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We waited almost an hour to get our room. It was hockey tournament weekend. We got to the hotel at approximately 3:15pm. Long lineups of people checking in (including others on our team) The receptionist was extremely rude, dismissed us instantly and told us our room was not ready. It felt like we were wasting her time. We waited in the lobby and checked back after half an hour. Unfortunately we got the same person and was turned away with no explanation. I understand that rooms may not be ready, especially at an early check in. However, everyone who lined up before and after us during that hour got their rooms and cookies. We were never offered cookies neither. No one on our team had an issue with their room. We were told to wait until we got a notification by the app. Line ups were long. It took 15 minutes just to get to the reception. We were the only family waiting in the lobby. After an hour of waiting, we stopped another receptionist. It was now 4:15. Almost immediately she informed us the room was ready. When we went up, there were no signs of cleaners in the hallway or rooms being prepared. There were no apologies or explanation, we were just dismissed. It definitely felt like we were targeted and mistreated. We are a family of 5 with a toddler. We are so clueless as to why. The only reason I can think of is that we’re the only visible minority checking in. It was an hour of wasted time. I have never experienced this level of customer service at any hotel stay.
Stayed 2 nights in Nov 2025

6/10 Okay

Rahul

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
I requested for an extra coffee creamer and coffee and I was told that they will charge me for it or I could m buy a coffee from Starbucks
Stayed 1 night in Nov 2025

10/10 Excellent

Liz

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities, property conditions & facilities
Location of the hotel was close to everything in Niagara Falls. Rooms were spotless and the staff were very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sabrina

Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Barbara

Stayed 1 night in Nov 2025

8/10 Good

Dawna, Hamilton

Liked: Cleanliness, amenities, property conditions & facilities
Yes, all of these thigns were good
Stayed 1 night in Nov 2025

10/10 Excellent

Lukas

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Stayed 1 night in Oct 2025

10/10 Excellent

Thien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Emylenee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The starbucks did not have all the usual options we get at any other startbucks. We were surprised but other then that the stay was nice.
Stayed 1 night in Nov 2025

10/10 Excellent

RAJPREET

Stayed 1 night in Nov 2025

8/10 Good

Patrick Yat tai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Very Nice Hotel clean nice staff ,,the parking is my only disappointment, just out right crazy I payed to stay here now pay to park 50 $ a day
Stayed 3 nights in Nov 2025