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Quality Hotel & Suites At The Falls

2.5 star property
Hotel with 2 restaurants, steps from Old Falls Street

Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Exterior
Property amenity
Interior entrance
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pet-friendly
  • Pool
  • Breakfast included
The current price is NZ$188
includes taxes & fees
9 Sept - 10 Sept

Explore the area

View map
240 1st Street, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Cave of the Winds
    ‪16 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - single
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Niagara Falls

Quality Hotel & Suites At The Falls puts you in the heart of Niagara Falls, within steps of Niagara Falls Culinary Institute and Old Falls Street. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free continental breakfast. .The restaurant, Papa John's, serves American cuisine. Legends Bar is the hotel's own bar. Enjoy the Hot tub and pool loungers. Business amenities include a meeting room, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of self parking. .Sights within a short walk of this Downtown Niagara Falls hotel include Niagara Adventure Theater and Conference Center Niagara Falls.

What's nearby

  • Conference Center Niagara Falls - 2 min walk - 0.2 km
  • Niagara Falls State Park - 3 min walk - 0.3 km
  • Seneca Niagara Resort & Casino - 5 min walk - 0.5 km
  • Rainbow Bridge - 6 min walk - 0.6 km
  • Cave of the Winds - 16 min walk - 1.4 km

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive

Restaurants

  • ‪One Niagara Welcome Center - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪Anchor Bar - ‬4 min walk
  • Halal Kitchen

About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Quality Hotel & Suites At The Falls offers its guests an indoor pool and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

Languages

English, Spanish

Similar properties

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  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 3,087 reviews
The price is NZ$195
includes taxes & fees
4 Sept - 5 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Hotel & Suites At The Falls?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Quality Hotel & Suites At The Falls on 9 Sept 2025 start from NZ$171.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Hotel & Suites At The Falls?

Yep, Quality Hotel & Suites At The Falls has a covered self car park with in/out privileges for USD 19.95 per night. Onsite parking is limited.

Does Quality Hotel & Suites At The Falls have a pool?

Quality Hotel & Suites At The Falls has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

Does Quality Hotel & Suites At The Falls have a waterslide?

No, there is no waterslide at Quality Hotel & Suites At The Falls, but Fallsview Indoor Waterpark is a short 20-minute walk away.

What luxury perks are available at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls features an indoor pool, 1 hot tub and 2 restaurants.

Is Quality Hotel & Suites At The Falls family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Quality Hotel & Suites At The Falls is a hit with families.

Does Quality Hotel & Suites At The Falls serve breakfast?

Yeah, complimentary continental brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Hotel & Suites At The Falls?

No, Quality Hotel & Suites At The Falls does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Hotel & Suites At The Falls?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Quality Hotel & Suites At The Falls?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Quality Hotel & Suites At The Falls?

Dogs are welcome at Quality Hotel & Suites At The Falls, with dog exercise areas on offer.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 368 out of 1398 reviews
Rating 8 - Good. 322 out of 1398 reviews
Rating 6 - Okay. 298 out of 1398 reviews
Rating 4 - Poor. 213 out of 1398 reviews
Rating 2 - Terrible. 197 out of 1398 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shivanjali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice and safe area to roam around.
Stayed 1 night in May 2025

8/10 Good

Victor, hope mills

Liked: Amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Nakul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property specially the location since everything in Niagara is in walkable distance. Early check in chargeable but could be beyond 11 am as legislated. Also the room safe was non operative and couple of bottles of water in the room can be placed. Overall a memorable experience.
Stayed 1 night in May 2025

10/10 Excellent

Sandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy a lot thanks
Stayed 2 nights in May 2025

2/10 Terrible

Tatsiana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PET OWNERS BEWARE!!!!

We had a terrible experience upon check in. We were told we had to stay on the 1st floor due to travelling with our small dog, bug the room required 12 steps to go up and was not accessible by elevator or ramp. When I requested a room on a floor accessible by elevator due to limited mobility and knee pain I was told that was not possible, later was told that could be done for additional $100 per night. I made this reservation 2 months ahead and refused to pay extra the inconvenience caused by hotel. We did not stay at this hotel as we had to find another place to stay. That day we were on the road for 12 hours and it caused me a lot of stress and pain to have to arrange a hotel in the middle of the night in the unfamiliar city. I do not recommend this hotel to pet owners and information about steps to the room hallway should be made available upon booking. Also parking was full and we were told to park on the lawn or garage about 300 feet away. Worse yet - they charged me for the stay that did not happen!
Stayed 3 nights in May 2025

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly...i highly recommend
Stayed 2 nights in May 2025

6/10 Okay

Ricky

Stayed 2 nights in May 2025

2/10 Terrible

Harshit Shailesh, Shrewsbury

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is dated. Rooms were in terrible condition. No room cleaning done. I was travelling with family and had booked a suite. Got a handicap accesible room that was patched up together with almost everything breaking down.
Stayed 2 nights in May 2025

10/10 Excellent

Abillash

Stayed 1 night in May 2025

8/10 Good

Somawattie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

4/10 Poor

Wiliam

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property is outdated smells and dirty
Stayed 1 night in May 2025

8/10 Good

winfield

Travelled with family
Pool looked cloudy, & a lot of it was closed due to off season. But overall not to bad.
Stayed 3 nights in Apr 2025

8/10 Good

Terry

Liked: Staff & service
Disliked: Property conditions & facilities

Great location!

Great location for the falls and shopping! Papa John’s Pizza on site is awesome! Indoor Smoking lounge was appreciated!
Stayed 1 night in Apr 2025

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the parking , but other than that it was a great place to stay. The staff were very friendly and helpful.
Stayed 2 nights in Apr 2025

4/10 Poor

Matia

Disliked: Cleanliness, property conditions & facilities
The pictures show a very different hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attraction. Staff welcoming and pleasant
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Anshul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was great. Our closest had no clips to attach coat Hanger's. No closet with all my jackets. It did not get fixed. The next guest won't have a closet. Soda machine out of order. The boiler went down, cold shower and no hot tub. We planned the trip on using Hot tub after being cold and wet. Computer crash made keys a pain. Easter breakfast was very good. The staff were helpful and friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Alondra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was nice for a short stay. Nice staff. Cleaning could be more detailed.
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Parents drop their kids off at the pool area and go to the bar to drink. 2 people almost got into a fight as kids left unattended started to argue. Burger place closed early, around 8pm.
Stayed 2 nights in Apr 2025

8/10 Good

Juvenal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good ubication and clean, bar was excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Cj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Was a perfect location for walk capability and the staff was very helpful. When I did have issues, they handled it.
Stayed 1 night in Mar 2025