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Hotel Sunroute Niigata

3.0 star property
Hotel in Niigata with 24-hour front desk and restaurant

Photo gallery for Hotel Sunroute Niigata

Breakfast, lunch, dinner served; Italian cuisine
Breakfast, lunch, dinner served; Italian cuisine
Meeting facility
Desk, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View map
1-11-25 Higashi-Odori, Chuo-ku, Niigata, Niigata-ken, 950-0087
  • Place, Bandai Bridge
    ‪15 min walk‬
  • Place, Toki Messe
    ‪17 min walk‬
  • Place, Niigata Prefectural Civic Centre
    ‪3 min drive‬
  • Airport, Niigata (KIJ)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Single Room, 1 Single Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Semi Double Room Non-Smoking

Desk, free WiFi, bed sheets

Semi Double Room Non-Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Double Room, 1 Double Bed, Smoking

Desk, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

Desk, free WiFi, bed sheets

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 26 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Desk, free WiFi, bed sheets

Triple Room, 3 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 26 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Standard Single Room, 1 Single Bed, Smoking

Desk, free WiFi, bed sheets

Standard Single Room, 1 Single Bed, Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Semi Double Room Smoking

Desk, free WiFi, bed sheets

Semi Double Room Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Smoking

Desk, free WiFi, bed sheets

Economy Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room, Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Double Room Smoking

Desk, free WiFi, bed sheets

Comfort Double Room Smoking

  • Sleeps 2

View all photos for Twin Room With Extra Bed

Desk, free WiFi, bed sheets

Twin Room With Extra Bed

  • Sleeps 3

View all photos for Superior Twin Room Smoking

Desk, free WiFi, bed sheets

Superior Twin Room Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room Non Smoking

Desk, free WiFi, bed sheets

Superior Twin Room Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Digital channels
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room - Non-Smoking

Desk, free WiFi, bed sheets

Standard Single Room - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1

View all photos for Comfort Single Room - Non-Smoking

Desk, free WiFi, bed sheets

Comfort Single Room - Non-Smoking

  • Sleeps 1

View all photos for Comfort Single Room - Smoking

Desk, free WiFi, bed sheets

Comfort Single Room - Smoking

  • Sleeps 1

View all photos for Comfort Double Room - Non-Smoking

Desk, free WiFi, bed sheets

Comfort Double Room - Non-Smoking

  • Sleeps 2

View all photos for Economy Twin Room - Non-Smoking

Desk, free WiFi, bed sheets

Economy Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Economy Twin Room - Smoking

Desk, free WiFi, bed sheets

Economy Twin Room - Smoking

  • Sleeps 2

View all photos for Standard Twin Room - Non-Smoking

Desk, free WiFi, bed sheets

Standard Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room - Smoking

Desk, free WiFi, bed sheets

Standard Twin Room - Smoking

  • Sleeps 2

View all photos for Comfort Twin Room - Non-Smoking

Desk, free WiFi, bed sheets

Comfort Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Comfort Twin Room - Smoking

Desk, free WiFi, bed sheets

Comfort Twin Room - Smoking

  • Sleeps 2

View all photos for Superior Twin Room(Hollywood Type) - Non-Smoking

Desk, free WiFi, bed sheets

Superior Twin Room(Hollywood Type) - Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room(Hollywood Type) - Smoking

Desk, free WiFi, bed sheets

Superior Twin Room(Hollywood Type) - Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room - Non-Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Deluxe Plus Sofa Twin Non-Smoking

Desk, free WiFi, bed sheets

Deluxe Plus Sofa Twin Non-Smoking

  • Sleeps 2

View all photos for Deluxe Plus Sofa Twin　Smoking

Desk, free WiFi, bed sheets

Deluxe Plus Sofa Twin　Smoking

  • Sleeps 2

View all photos for Standard Single Room　Smoking

Desk, free WiFi, bed sheets

Standard Single Room　Smoking

  • Sleeps 1

View all photos for Superior Single Room Non-Smoking

Desk, free WiFi, bed sheets

Superior Single Room Non-Smoking

  • Sleeps 1

View all photos for Deluxe Twin Room Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room Smoking

  • Sleeps 3

About the area

Niigata

Hotel Sunroute Niigata places you in the centre of Niigata, within just a 15-minute stroll of Aizu Yaichi Memorial Museum and Pier Bandai. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Ristorante Portofaro, serves Italian cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Chuo Ward hotel include Bandai Bridge and Befco Bakauke Observatory Room.

What's nearby

  • Bandai Bridge - 15 min walk - 1.3 km
  • Toki Messe - 17 min walk - 1.5 km
  • Niigata City History Museum - 2 min drive - 2.1 km
  • Niigata Prefectural Civic Centre - 3 min drive - 2.6 km
  • Niigata City Performing Arts Center - 3 min drive - 2.6 km

Getting around

  • Niigata Station - 7 min walk
  • Niigata (KIJ) - 19 min drive

Restaurants

  • ‪新潟第一ホテル 朝食会場 mahoro まほろ - ‬2 min walk
  • ‪Porto Faro - ‬1 min walk
  • ‪聖龍 - ‬2 min walk
  • ‪いかの墨 新潟駅前店 - ‬2 min walk
  • ‪旬魚旬菜極DINING 若旦那 - ‬2 min walk

About this property

Hotel Sunroute Niigata

Hotel in Niigata with 24-hour front desk and restaurant
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Hotel Sunroute Niigata also features a vending machine, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Niigata hotel.

  • 231 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • 1 conference room
  • Dining venue
Hotel Sunroute Niigata offers 231 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ristorante Portofaro

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 per person
  • Self-parking fee: JPY 1100 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sunroute Niigata
Sunroute Niigata
Hotel Sunroute Niigata Hotel
Hotel Sunroute Niigata Niigata
Hotel Sunroute Niigata Hotel Niigata

Frequently asked questions

What is the cancellation policy at Hotel Sunroute Niigata?

Hotel Sunroute Niigata offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Sunroute Niigata?

Yep, Hotel Sunroute Niigata has a self car park with in/out privileges for JPY 1100 per night. A self car park is also available, for a fee.

Does Hotel Sunroute Niigata serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Sunroute Niigata?

No, Hotel Sunroute Niigata does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sunroute Niigata?

Yep, you can grab a meal at Hotel Sunroute Niigata's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Hotel Sunroute Niigata?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Sunroute Niigata?

No, only service animals are allowed.

Hotel Sunroute Niigata Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 195 out of 560 reviews
Rating 8 - Good. 244 out of 560 reviews
Rating 6 - Okay. 92 out of 560 reviews
Rating 4 - Poor. 25 out of 560 reviews
Rating 2 - Terrible. 4 out of 560 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Andres

Stayed 3 nights in Jul 2025

10/10 Excellent

Nagesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service in a great town

Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us!
Stayed 3 nights in May 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
The hotel is well located, easily accessed.it's a bit worned out on certain minor aspects. Some amenities look outdated, but it gives the hotel its charm
Stayed 2 nights in Jan 2025

8/10 Good

SEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Takao, Irvine

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room smelled like cigarette smoke and it was very uncomfortable because of that. We will chose a different hotel next time.
Stayed 1 night in Nov 2024

6/10 Okay

Donna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Non smoking room… I think not

We had 2 rooms. Both non smoking but one of the rooms absolutely reeked of cigarette smoke. Unfortunately it was the room assigned to me and I suffer from asthma so I had a very difficult time breathing and sleeping was limited. Our other room had our children and it was not feasible to swap rooms. I do not know if we would consider going to siunroute again as it is very hot and miss with the rooms.
Stayed 2 nights in Nov 2024

6/10 Okay

jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 1 night in Aug 2024

6/10 Okay

Chun-tsu

Travelled with partner
Liked: Cleanliness, staff & service
Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside.
Stayed 1 night in May 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities available with a polite and flexible staff.

8/10 Good

howes

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
It is a good place near niigata station. And also has a good view!
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The service: great. Location: convenient. Wifi: terrible. Overall it was a good experience and I am happy. But WiFi can be a let down if you're planning to work online. Other than that I recommend the stay!
Stayed 8 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Toh Nguan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, but room had cigarette smell

Room was clean and location pretty convenient, within walking distance from Niigata station. We booked a non smoking room, but the room still had cigarette smell throughout our stay. Also, there were no options of turning on the air conditioner, as there was only the heater, which made the room too warm at night. We could open the window to let it cold air, but the surrounding was quite noisy hence it was not that pleasant as well.
Stayed 1 night in Dec 2018

6/10 Okay

t, hongkong

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A 4-star hotel with 3-star price

The hotel is reasonable priced and room size is acceptable. This is unlike some hotel in Japan with no more than 11 sq m. Parking fee is comparablely cost higher in other parts of Tohoku (Niigata is not part of Tohoku).
Stayed 3 nights in Jul 2018

8/10 Good

Trixie, Honolulu

Liked: Cleanliness, staff & service, room comfort
Staff was very helpful and tried their best to share information. Don't know if hotel was still in winter setting but the room's aircon didn't get cold enough.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Niigata

Hotel is near Niigata JR Station. The hotel staff are helpful. We had a massage chair in our room and we make use of it everyday after our long walk everyday. Thanks Hotel Sunroute Niigata.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Location and price is good. But smoke problem.

Overall it was good, price and location, biggest problem is their ventilation, seems connected with that of the smoking rooms (centrally?) or just because of the age of the hotel. I was no different from sleeping in a smoking room, which is bad for a non-smoker and arranged a so-called non-smoking room. Though the room was very clean and the hotel is thoughtful in the details. Stayed for one night and I won't stay here again.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable with good breakfast

God breakfast with a choice of Japanese and Western food; especially good scrambled eggs. Wi-fi was frequently off and on which made posting on Facebook very tedious.
Stayed 3 nights in Jul 2017

8/10 Good

Tomoaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunroute Hotel is one of the practical options near the station. Neat, clean and comfort. No complaint.

6/10 Okay

Verified traveller

Liked: Cleanliness

Close to Railway

Reasonable Hotel but I have experienced better in Niigata. The breakfast was ordinary, the staff were efficient but did not extend themselves for hospitality.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great location

Convenient hotel near JR station. Room look a bit tired but it is very clean and well maintained. Good room size for 3 adults.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were big by Japanese standards and the hotel was comfortable and quiet. Would definitely stay again.