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Chuzenji Kanaya Hotel

Property class: 3.5

Photo gallery for Chuzenji Kanaya Hotel

A hot tub area with large windows and a view of autumn trees.
A large indoor swimming pool with clear views of the surrounding greenery through large windows.
A lake with a dock and a flag, surrounded by lush green hills.
A modern two-story house with a balcony, surrounded by lush greenery and a stone pathway.
A wooden deck with a railing overlooking a lake and mountains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
The current price is NZ$272
24 Sept - 25 Sept

Explore the area

View map
Chuugushi 2482, Nikko, Tochigi-ken, 321-1661
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Lake Chūzenji
    ‪2 min walk‬
  • Place, Ryuzu Waterfall
    ‪11 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a wooden table, and a chair.

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with a large bed, a dining table with chairs, a fireplace, and a balcony view.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Triple Room, Non Smoking

A hotel room with two beds, a wooden desk, a chair, and a small table.

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

A hotel room with a large bed, a TV, a fireplace, and a balcony with curtains.

Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Hollywood Triple Room, Non Somking

A hotel room with a large bed, a smaller bed, a sofa, a table, and a chair. There is a balcony with curtains.

Deluxe Hollywood Triple Room, Non Somking

8.4 out of 10
Very good
(5 reviews)
  • Partial lake view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Hollywood Twin Room

A hotel room with two beds, a desk, a chair, a mirror, and a door.

Deluxe Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two beds, a wooden table, a television, and a balcony with curtains.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for SUITE Double Room

A hotel room with a bed, two nightstands, a desk with a chair, a dresser, a mirror, and a television.

SUITE Double Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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  • Parking included
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9.4 out of 10, Exceptional, 390 reviews
The price is NZ$194
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Fairfield by Marriott Tochigi Nikko

About the area

Nikko

At Chuzenji Kanaya Hotel, you'll be 1.5 km (1 mi) from Ryuzu Waterfall and 5.8 km (3.6 mi) from British Embassy Villa Memorial Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 7:30 AM and 9:30 AM. .Places within a 30-minute drive of this 3.5-property class Nikko hotel include Italian Embassy Villa Memorial Park and Shinkyo Bridge.

What's nearby

  • Nikko National Park - 1 min walk - 0.0 km
  • Lake Chūzenji - 2 min walk - 0.2 km
  • Ryuzu Waterfall - 11 min drive - 2.0 km
  • Kegon Falls - 30 min drive - 5.7 km
  • Italian Embassy Villa Memorial Park - 35 min drive - 7.7 km

Getting around

  • Nikko Station - 32 min drive

Restaurants

  • ‪すいとん つみっこ - ‬7 min drive
  • ‪The Bar - ‬6 min drive
  • ‪赤沼茶屋 - ‬6 min drive
  • ‪ホテル湖上苑 レストラン日光 - ‬7 min drive
  • ‪日光湯元レストハウス - ‬14 min drive

About this property

Chuzenji Kanaya Hotel

Chuzenji Kanaya Hotel offers its guests hot springs. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and gift shops/newsstands are also featured at Chuzenji Kanaya Hotel.

Smoking is allowed in designated areas at this 3.5-star Nikko hotel.

  • 60 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chuzenji Kanaya Hotel offers 60 air-conditioned accommodations with minibars and complimentary slippers. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Nikko hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Similar properties

Property amenity
Fairfield by Marriott Tochigi Nikko
Nikko
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.7 out of 5, Exceptional, 390 reviews
The price is NZ$194
15 Sept - 16 Sept
Fairfield by Marriott Tochigi Nikko

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4400 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Chuzenji Kanaya Hotel Nikko

Chuzenji Kanaya Hotel

Chuzenji Kanaya Nikko

Chuzenji Kanaya

Chuzenji Kanaya Hotel Hotel

Chuzenji Kanaya Hotel Nikko

Chuzenji Kanaya Hotel Hotel Nikko

Frequently asked questions

What is the cancellation policy at Chuzenji Kanaya Hotel?

Chuzenji Kanaya Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chuzenji Kanaya Hotel?

As of 12 Sept 2026, prices found for a 1-night stay for 2 adults at Chuzenji Kanaya Hotel on 24 Sept 2026 start from NZ$272, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Chuzenji Kanaya Hotel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Chuzenji Kanaya Hotel.

Does Chuzenji Kanaya Hotel serve breakfast?

You bet, full breakfast is served daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Chuzenji Kanaya Hotel?

No, Chuzenji Kanaya Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Chuzenji Kanaya Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Chuzenji Kanaya Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Chuzenji Kanaya Hotel?

No, pets are not allowed.

Chuzenji Kanaya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 290 reviews
Rating 8 - Good. 90 out of 290 reviews
Rating 6 - Okay. 19 out of 290 reviews
Rating 4 - Poor. 3 out of 290 reviews
Rating 2 - Terrible. 1 out of 290 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great location!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a comfortable hotel! A very well-designed room with good lighting. No detail has been overlooked. The dining room is immaculate and the dinner delicious. Very friendly staff. Beautiful views of Lake Chuzenji. Couldn’t have been more pleased with my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, amenities
Kind stuff, good food, the condition are much better than I thought. I think the rooms are renovated and very comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Great room and outstanding service. The breakfast was excellent too
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Clea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Stephen

Great onsen. Food was expensive. Better to eat in town
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Shuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and stuff. Thank you very much. Even the restaurant is wonderful
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet and refreshing stay. Just that far away from convenience stores.
Verified review

10/10 Excellent

Andrew

Liked: Amenities
I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super.
Stayed 1 night in May 2024
Verified review

8/10 Good

Hang Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with western decor. Friendly stafg
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

masayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Yamazaki San, who is reception lady, her kindness is outstanding!!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for a wonderful experience in every way

This historic hotel, founded it in 1870, is beautifully located and provides an exceptional experience in every way. The staff got a backpack left on the bus back to us within an hour. The onsen is a dream. I would love to be able to return someday.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Michael George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in. It is not the type of modern hotel that we usually stayed in. But the feel is different. There’s warmth and a lot of history in the hotel. The staff are also really helpful. The onsen is also a really good experience for us first-timers. The location is also good as its in between the heritage sites and ski resort. I highly recommend this place.
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Ang

Liked: Cleanliness
Inflexible service. Cannot communicate in English. Very overpriced restaurant.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Primrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
most stores in the winter were not open.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Katsuyuki

Liked: Staff & service
Ok
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Positives: 1: staff exceptional, friendly and helpful. 2: very, very clean and comfortable; 3. Stunning location. I think all the rooms have lake view (which is across the road). Once the leaves are out it might be more obscured, but stil have a beautiful wilderness-type feel; 4 right on the yumoto onsen Tobu bus line. Easy to get to and from everywhere on that line. Busses run every 1/2 hour or so but the last bus drops off around 7pm, so it’s not a late night; 5. Indoor and outdoor onsen: I was usually in it by myself but it was also early spring off season. The less positives: 1. no bar; 2 no outdoor sitting area (except a couple of benches); 3. While the onsen is nice to have, it’s not nice looking. Would be better to spruce it up with some greenery to hide the ugly fence surrounding; 4. No one informed us of the cafe where lunch can be served. It has a lovely porch and different menu. The dining room gets its own category: 1. The breakfast is mediocre. My least favorite part of the stay. It’s served. Minimal choice. Eggs were strange We actually ordered a boxed breakfast one morning and it was better. 2. Dinner: the food was tasty but very,very expensive for what you get. Small portions. 3. Fine dining. If that’s what you want, that is what you get and pay for. 4. There’s not a lot of choice in town, so no choice but to eat here. I would stay in Nikko and visit lake Chuzenji and do the marshland hike. Not to be missed.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

tsutomu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物が工事中だったので、窓からの景観がさえぎられていのは、最初から承知でしたが残念。客室も清潔でした。レトロな雰囲気はとてもよかったです。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

akinobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事、お風呂ともに素晴らしい
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

MEGUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストランのお料理は美味しく、土地のモノを味わえて良かったです。 お風呂も温泉がとても良かった☺️
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Taiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂に入浴中、外側から猿がみていたのにビックリ！ 日光の猿だから、いいこともあるような… 温泉は、濃いグリーン。最高でした。 スタッフの話では、湯の花は、パイプが詰まるので、あえて除去している事、また、湯元温泉の湧き出る源泉はグリーンであることを教えてもらいました。 不満な点があるとすれ、室内の冷蔵庫に冷凍室がなく外から買ってきた氷が保存できなかった事ぐらい。 値段もリーズナブルですし、お勧めです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Junya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歴史を感じるホテルです。 重厚でありながらゆっくりくつろげます。
Stayed 1 night in May 2026
Verified review

8/10 Good

武原

Liked: Amenities
朝、ゆっくりお風呂に入りお部屋で珈琲を飲みたかったが珈琲等のサービスが終了していた。 チェックアウトまでやってて欲しかった。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ETSUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バルコニーの目の前は桜が満開でした。 夕食も朝食も丁度いい量でした。 温泉はとても良くチェックアウトが11時でしたので、何度も入らせていただきました。 室内着が着やすくてよかったです。機会があればまた利用させていただきたいです。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
硫黄の匂いがほのかに香る白濁温泉が良かった
Stayed 1 night in May 2026