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Chuzenji Kanaya Hotel

3.5 star property

Photo gallery for Chuzenji Kanaya Hotel

Hot springs
Interior entrance
Front of property – evening/night
Dining
Minibar, desk, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Housekeeping
The current price is NZ$263
2 July - 3 July

Explore the area

View map
Chuugushi 2482, Nikko, Tochigi-ken, 321-1661
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Lake Chūzenji
    ‪8 min walk‬
  • Place, Ryuzu Waterfall
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking

Minibar, desk, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Hollywood Triple Room, Non Somking

Minibar, desk, free WiFi, bed sheets

Deluxe Hollywood Triple Room, Non Somking

8.6 out of 10
Excellent
(4 reviews)
  • Partial lake view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Nikko

At Chuzenji Kanaya Hotel, you'll be 1.5 km (1 mi) from Ryuzu Waterfall and 5.8 km (3.6 mi) from British Embassy Villa Memorial Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 7:30 AM and 9:30 AM. .Places within a 30-minute drive of this 3.5-property class Nikko hotel include Italian Embassy Villa Memorial Park and Shinkyo Bridge.

What's nearby

  • Nikko National Park - 1 min walk - 0.0 km
  • Lake Chūzenji - 8 min walk - 0.7 km
  • Ryuzu Waterfall - 13 min drive - 2.0 km
  • Kegon Falls - 30 min drive - 5.7 km
  • Italian Embassy Villa Memorial Park - 35 min drive - 7.7 km

Getting around

  • Nikko Station - 32 min drive

Restaurants

  • ‪ザ・ロビーラウンジ - ‬6 min drive
  • ‪一休 - ‬21 min drive
  • ‪すいとん つみっこ - ‬7 min drive
  • ‪The Bar - ‬6 min drive
  • ‪観光食堂 - ‬7 min drive

About this property

Chuzenji Kanaya Hotel

Chuzenji Kanaya Hotel offers its guests hot springs. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and gift shops/newsstands are also featured at Chuzenji Kanaya Hotel.

Smoking is allowed in designated areas at this 3.5-star Nikko hotel.

  • 60 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chuzenji Kanaya Hotel offers 60 air-conditioned accommodations with minibars and complimentary slippers. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Nikko hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 14 May 2026 to 10 July 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4400 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel
Chuzenji Kanaya Nikko
Chuzenji Kanaya
Chuzenji Kanaya Hotel Hotel
Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel Hotel Nikko

Frequently asked questions

What is the cancellation policy at Chuzenji Kanaya Hotel?

Chuzenji Kanaya Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chuzenji Kanaya Hotel?

As of 12 Jun 2026, prices found for a 1-night stay for 2 adults at Chuzenji Kanaya Hotel on 2 Jul 2026 start from NZ$263, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Chuzenji Kanaya Hotel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Chuzenji Kanaya Hotel.

Does Chuzenji Kanaya Hotel serve breakfast?

You bet, full breakfast is served daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Chuzenji Kanaya Hotel?

No, Chuzenji Kanaya Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Chuzenji Kanaya Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Chuzenji Kanaya Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Chuzenji Kanaya Hotel?

No, pets are not allowed.

Chuzenji Kanaya Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 271 reviews
Rating 8 - Good. 87 out of 271 reviews
Rating 6 - Okay. 18 out of 271 reviews
Rating 4 - Poor. 3 out of 271 reviews
Rating 2 - Terrible. 1 out of 271 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Clea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Great room and outstanding service. The breakfast was excellent too
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, amenities
Kind stuff, good food, the condition are much better than I thought. I think the rooms are renovated and very comfortable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stephen

Great onsen. Food was expensive. Better to eat in town
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Shuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and stuff. Thank you very much. Even the restaurant is wonderful
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet and refreshing stay. Just that far away from convenience stores.
Verified

10/10 Excellent

Andrew

Liked: Amenities
I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super.
Stayed 1 night in May 2024
Verified

8/10 Good

Hang Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with western decor. Friendly stafg
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

masayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Yamazaki San, who is reception lady, her kindness is outstanding!!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for a wonderful experience in every way

This historic hotel, founded it in 1870, is beautifully located and provides an exceptional experience in every way. The staff got a backpack left on the bus back to us within an hour. The onsen is a dream. I would love to be able to return someday.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Michael George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in. It is not the type of modern hotel that we usually stayed in. But the feel is different. There’s warmth and a lot of history in the hotel. The staff are also really helpful. The onsen is also a really good experience for us first-timers. The location is also good as its in between the heritage sites and ski resort. I highly recommend this place.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Ang

Liked: Cleanliness
Inflexible service. Cannot communicate in English. Very overpriced restaurant.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Primrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
most stores in the winter were not open.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Katsuyuki

Liked: Staff & service
Ok
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Mitsuyo

Liked: Cleanliness, staff & service, amenities
清潔で、スタッフの対応も良かった 温泉の泉質も良かった
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Tomoko

Liked: Cleanliness, property conditions & facilities
大きな露天風呂がよかったです。硫黄の濃度が濃く、いいお湯でした。ホテルの雰囲気も落ち着いていて、ゆったり過ごせました。ディナーのコース料理も朝食も、とても美味しくいただきました。
Stayed 1 night in Dec 2025
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
暖炉があり、夕方から火を焚べてくれて、良い雰囲気でした。部屋に居るより、火の前で過ごせたかなと。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大変良かったです。
Stayed 1 night in Dec 2025
Verified

8/10 Good

watanabe

Liked: Cleanliness, amenities
ご飯はとてもおいしかったです。部屋も古い建物を綺麗に管理して頂いていると思うのですが、大浴場の扉の暗証番号が個人的には開けづらくて苦労しました。大浴場はサウナを設置頂いておりますが、出来れば水風呂と休養スペースを設けて頂ければもっと良かったです。 後は大きめの荷物は部屋まで持ち運びいただければ有りがかったかもしれません。 最後に外の街灯なのですが、時間に合わせて点灯していると思うのですが、訪問した時は街灯がついてない時間で既に暗く、入口の看板が見えなかったので、出来れば日の入り時間に合わせて調整いただけたら嬉しいです。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Hiroaki

中禅寺湖周辺に14時過ぎに到着して、17時過ぎにホテルに到着。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shigetoshi

Liked: Cleanliness
木材を多用した内装で素敵でした。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Eiko

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
朝食は、コーヒーなどのお代わりなどを聞いて頂けないのが残念でした。ラウンジに行っても閉まっていたので。 朝の温泉の給湯器の不具合のため、水が一切出ず、熱湯しか出なくて本当にビックリしました。皆さん、困っていらっしゃって、フロントに電話して復旧をお願いした方がおられました。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Miwako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古いけど雰囲気は良く食事も満足でした。外装工事をしていたので少し残念な気持ちでした。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Papagonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの丁寧な対応と、周りに何もなく静かな環境(特に夜は静かで自然の中に身を置かせていただいてる感じがします。 夕食のメイン「鱒重」日光産紅鱒のソテー 中禅寺金谷ホテルスタイルは選ぶ価値ありの美味しさです😊
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service
どのスタッフも丁寧で、常に目を配り対応をしており、とても素晴らしかったです。老舗のホテルのためホテルの内装は、とても落ち着いた温かみのある感じでした。夕食/朝食共にとても美味しく、レストランも落ち着いた雰囲気でとても良かったです。一つ気になった点は、壁の薄さ。部屋にいると隣の部屋のTVや話し声、廊下を歩いてくる方の話し声が聞こえてしまう点でしょう。 全体的には、とても満足しています。 また訪れたいなと思えるホテルでした。
ホテル入り口
昭和天皇陛下がお泊りになったホテルとしても知られています。
お部屋のベランダ
Stayed 1 night in Sep 2025