6/10 Okay
Deeya
14 Jan 2026
Service was quite poor for Japan and 4* status. We were on our honeymoon and messaged the hotel about that as well as the transfer from Niseko station but never got a response from them. Similarly when we tried calling about ski rental they never picked up the phone.
Location is not great either with few restaurant options around. Shuttle service to ski slopes very infrequent and inconvenient e.g. travelling to Hirafu park took 1.5 hours and 2 buses.
Add on that the building is dated, sauna is available to only one gender at any time and ski storage room had strange smell. Overall not a 4* experience at all.
Deeya
Stayed 3 nights in Jan 2026




























