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Hotel Mahoroba

3.5 star property

Photo gallery for Hotel Mahoroba

Spa
Spa
Spa
Front of property – evening/night
Japanese Style Room with Outlook Bath, Smoking (No Single Use)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is NZ$263
3 Mar - 4 Mar

Explore the area

View map
65 Noboribetsu Onsen-cho, Noboribetsu, Hokkaido, 059-0551
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jigokudani
    ‪8 min walk‬
  • Place, Noboribetsu Bear Park
    ‪9 min walk‬

Room options

View all photos for Japanese Style Room (10Tatami), Non Smoking (No Single Use)

In-room dining

Japanese Style Room (10Tatami), Non Smoking (No Single Use)

8.8 out of 10
Excellent
(37 reviews)
  • 34 sq m
  • Sleeps 5
  • 4 Single Futons

View all photos for Standard Twin Room, Non Smoking (No Single Use)

Premium bedding, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking (No Single Use)

7.6 out of 10
Good
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Connecting Room Non-Smoking(2-6 pax)

Connecting Room Non-Smoking(2-6 pax)

Connecting Room Non-Smoking(2-6 pax)

  • 68 sq m
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons

View all photos for Japanese Western Non-Smoking (2-4 pax)

Japanese Western Non-Smoking (2-4 pax)

Japanese Western Non-Smoking (2-4 pax)

  • 48 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Japanese Twin Room

Premium bedding, in-room safe, desk, free WiFi

Japanese Twin Room

  • Sleeps 2

View all photos for Japanese Style Twin Room, Non Smoking (No Single Use)

Japanese Style Twin Room, Non Smoking (No Single Use)

Japanese Style Twin Room, Non Smoking (No Single Use)

7.0 out of 10
Good
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Room with Private Bath "KUNUGI", Non Smoking

Suite Room with Private Bath "KUNUGI", Non Smoking | Living area

Suite Room with Private Bath "KUNUGI", Non Smoking

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Suite Room with Private Bath "ENJYU", Non Smoking

Suite Room with Private Bath "ENJYU", Non Smoking | Living area

Suite Room with Private Bath "ENJYU", Non Smoking

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Suite Room with Private Bath "NIRE", Non Smoking

Suite Room with Private Bath "NIRE", Non Smoking | Living area

Suite Room with Private Bath "NIRE", Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 King Bed

View all photos for Suite Room with Private Bath "NARA", Non Smoking

Suite Room with Private Bath "NARA", Non Smoking | Living area

Suite Room with Private Bath "NARA", Non Smoking

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Connection Room

Premium bedding, in-room safe, desk, free WiFi

Connection Room

  • Sleeps 6

View all photos for Japanese Western Style Room

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Room

  • Sleeps 4

View all photos for Western Style Room Non-Smoking

Premium bedding, in-room safe, desk, free WiFi

Western Style Room Non-Smoking

  • Sleeps 2

View all photos for Japanese-Style Room (10 Tatami) -Non-Smoking

Interior

Japanese-Style Room (10 Tatami) -Non-Smoking

  • Sleeps 5

View all photos for Japanese-Western Room, Non-Smoking (Suite With Open-Air Bath "Enju" / 64㎡ / 2-4 People)

Premium bedding, in-room safe, desk, free WiFi

Japanese-Western Room, Non-Smoking (Suite With Open-Air Bath "Enju" / 64㎡ / 2-4 People)

  • Sleeps 4

Suite With Open Air Bath Nara

  • Sleeps 4

Suite With Open Air Bath Mukuge

  • Sleeps 2

About the area

Noboribetsu

At Hotel Mahoroba you'll be within just a 15-minute stroll of Jigokudani and River Oyunuma Natural Footbath. Highlights at this ryokan include a nightclub, free self-parking and Access to hot tub. .The buffet restaurant, Restaurant Liberty, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas and a sauna. There's also the convenience of an area shuttle. .With a stay at this 3.5-property class Noboribetsuonsencho ryokan, you'll be 38.8 km (24.1 mi) from Lake Toya.

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 km
  • Jigokudani - 8 min walk - 0.7 km
  • Noboribetsu Bear Park - 9 min walk - 0.8 km
  • River Oyunuma Natural Footbath - 17 min walk - 1.5 km
  • Lake Toya - 42 min drive - 40.0 km

Getting around

  • Noboribetsu Station - 11 min drive
  • New Chitose Airport (CTS) - 61 min drive

Restaurants

  • ‪レストラン リバティ - ‬4 min walk
  • ‪ミルキィーハウス - ‬3 min walk
  • ‪満腹亭 - ‬12 min drive
  • ‪Pizzeria Astra - ‬4 min walk
  • ‪温泉市場 - ‬5 min walk

About this property

Hotel Mahoroba

Hotel Mahoroba offers its guests hot springs, Access to hot tub, and a sauna. WiFi is free in public spaces. A nightclub, a vending machine, and an arcade/games room are also featured at Hotel Mahoroba. Free self parking is available.
  • 398 guestrooms or units
  • Nightclub
  • Front desk (24 hours)
  • Games room or arcade
  • Newspapers in lobby (free)
  • Lift
  • 1 conference room
Hotel Mahoroba offers 398 accommodations with a safe and complimentary slippers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Noboribetsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

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  • Pool
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4.6 out of 5, Wonderful, 1,380 reviews
The price is NZ$325
31 Mar - 1 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Restaurants on site

  • Restaurant Liberty

Things to do

  • Arcade/game room
  • Hot springs
  • Hot tub
  • Nightclub
  • Sauna

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • 24-hour public bath
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mahoroba
Hotel Mahoroba Noboribetsu
Mahoroba Hotel
Mahoroba Noboribetsu
Hotel Mahoroba Noboribetsu, Hokkaido
Mahoroba Hotel Noboribetsu
Mahoroba
Hotel Mahoroba Noboribetsu

Frequently asked questions

What is the cancellation policy at Hotel Mahoroba?

Hotel Mahoroba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mahoroba?

As of 28 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Mahoroba on 3 Mar 2026 start from 256.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mahoroba?

Yep, Hotel Mahoroba has a free self car park.

Are there any beaches close to Hotel Mahoroba?

The closest beach to Hotel Mahoroba is Itanki Beach (20.1 km).

What makes Hotel Mahoroba a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Mahoroba.

Is there a free airport shuttle available at Hotel Mahoroba?

No, Hotel Mahoroba does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mahoroba?

Yep, you can grab a meal at Hotel Mahoroba's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Mahoroba?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Mahoroba?

No, pets are not allowed.

Hotel Mahoroba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1001 reviews
Rating 8 - Good. 354 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria C E F

Stayed 2 nights in Nov 2025

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were fantastic and very helpful.
Stayed 1 night in Oct 2025

8/10 Good

AnnJoy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was very clean and nice. The private onsen was something i was looking forward to and i totally enjoyed it. Very spacious and clean room. The buffet was very enjoyable. I will definitely make my way back.
Stayed 1 night in Oct 2025

8/10 Good

Derek

Stayed 2 nights in Sep 2025

10/10 Excellent

Soo Jin

Stayed 2 nights in Aug 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice outdoor hot spring

Excellent transport access! Bed is comfortable, the hot spring is nice, the slide is very family friendly except overall the slide and rooms are a bit dated. The slide needs to be repaint as some of the paint are scrapping off. Staffs are very nice. The Yukata is cute! Very kids friendly. The buffet food are all deep fried. They have a tendency to put foreigner at one spot and it is very far away from the buffet table. Also the dinner buffet does not include drinks. Only provided water, tea, and coffee for free. Soft drinks and alcohol requires to pay.
Stayed 1 night in Jul 2025

8/10 Good

Huy

Travelled with family
Hotel is on the older side with small rooms and restrooms but it was clean. Food option in the area is very limited with restaurants closing early. Traditional Japanese style bed with folded mattress on the floor. AC system could be improved since room tends to be humid given location and area. Free parking available with lots within walking distance.
Stayed 2 nights in Jul 2025

6/10 Okay

Youngok

Disliked: Property conditions & facilities

it was OK, But bad for the price.

we had 1 night stay for Onsen in Noboribetsu. the main reason to choose this hotel is they provide with shuttle service from Sapporo, which is very convenient. The hotel is old fashioned and needs some renovation. The breakfast is sub par regarding the quality and the types compared to other hotels I had in this trip.
Stayed 1 night in Jul 2025

8/10 Good

Chee Sien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is fine, buffet quality is not the best, but still ok.
Stayed 1 night in Jun 2025

8/10 Good

Yuh Yiing

Liked: Cleanliness, amenities, property conditions & facilities
There were various types of hot tubs with different properties and temperatures. There was also a wide buffet spread for breakfast and dinner.
Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The onsen was great but the breakfast is terrible.. The hotel was very old and the lobby light are off and front desk is mandated by a single person that doesn't speak English. Onsen doesn't open between 930am to 4pm. Door are using manual lock, aircon cannot adjust temperature.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ban Keat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in May 2025

4/10 Poor

Haruko

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check out time was changed from 11 am to 10 am. I didn’t feel front clerk was friendly when I checked in.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Holiday in Hokkaido

I enjoyed onsen that available in the hotel. Food was good but because the tour groups made it very crowded during meal time.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel with good onsen! definitely will use ag

the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area
Stayed 1 night in Apr 2025

10/10 Excellent

DEQING

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2025

6/10 Okay

Grace, PALISADE PARK

The room was too small and uncomfortable. other people make reservations for a bigger room. And There were too many people in the restaurant and it was uncomfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Parichart, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Aura Gesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to rest and recharge. It almost feels like you were in a Spirited Away movie. One thing I noted which I hope will be addressed, there is a strong sulfuric smell at level 8 (other levels were okay smell wise), it also does not smell like Sulfur when you open the windows, so the smell is not from outside. Our first night there, I feel like suffocating. Succeeding nights were okay, so unsure what that is.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths (onsen) at this hotel were outstanding. There was a huge variety, including waterslides. Breakfast was good, as well. We were able to park our car here and then walk over to the "hells" (jigoku). We would gladly stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

SANGKYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Wong

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We checked it on the 19th Mar into a japanese tatami room 525, everything went well and we were thoroughly enjoying ourselves in the hotel. Until me and my kids came back from onsen and saw my wife backing up into a corner because of a COCKROACH. I killed it and went down to inform the desk wanting to ask for a change of room, but being one japanese and one foreigner, I left it as it is as I thought the conversation was going nowhere. If there's a cockroach, generally means there's an infestation somewhere in the room. The room needed a general cleaning.
Stayed 1 night in Mar 2025