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Candlewood Suites Norfolk Airport by IHG

2.5 star property
Hotel in Norfolk with 24-hour fitness centre and 24-hour business centre

Photo gallery for Candlewood Suites Norfolk Airport by IHG

Lobby
BBQ/picnic Area
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Coffee/tea maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi
The current price is NZ$190
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
5600 Lowery Rd, Norfolk, VA, 23502
  • Place, Sentara Leigh Hospital
    ‪3 min drive‬
  • Place, Norfolk Premium Outlets
    ‪3 min drive‬
  • Place, Norfolk State University
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About the area

Norfolk

At Candlewood Suites Norfolk Airport by IHG you'll be within a 15-minute walk of Lake Taylor Hospital and 1.8 km (1.1 mi) from Gallery of Military Circle. Highlights at this hotel include free self-parking, a 24-hour gym and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a 24-hour business centre and laundry facilities. .Attractions within a 10-minute drive of this Norfolk hotel include Norfolk State University and Waterside District.

What's nearby

  • Sentara Leigh Hospital - 3 min drive - 2.7 km
  • Norfolk Premium Outlets - 3 min drive - 3.1 km
  • Norfolk State University - 5 min drive - 4.1 km
  • Norfolk Botanical Garden - 7 min drive - 6.4 km
  • Old Dominion University - 11 min drive - 10.6 km

Getting around

  • Civic Plaza Station - 7 min drive
  • Norfolk Station - 10 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 9 min drive

Restaurants

  • ‪Wawa - ‬8 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Subway - ‬10 min walk
  • ‪Royal Farms - ‬12 min walk

About this property

Candlewood Suites Norfolk Airport by IHG

Hotel in Norfolk with 24-hour fitness centre and 24-hour business centre
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Norfolk Airport by IHG. Self parking is free.

This Norfolk hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • On-site shopping
  • Lift
  • No smoking on site
Candlewood Suites Norfolk Airport by IHG offers 120 accommodations with DVD players and coffee/tea makers. Cable televisions are provided. Accommodations all include kitchens.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Norfolk Airport
Candlewood Suites Hotel Norfolk Airport
Candlewood Suites Norfolk Airport
Candlewood Suites Norfolk Airport Hotel Norfolk
Candlewood Suites Norfolk Airport Hotel
Candlewood Suites Norfolk

Frequently asked questions

What is the cancellation policy at Candlewood Suites Norfolk Airport by IHG?

Candlewood Suites Norfolk Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Norfolk Airport by IHG?

As of 9 Oct 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Norfolk Airport by IHG on 9 Nov 2025 start from NZ$189.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Norfolk Airport by IHG?

Yep, Candlewood Suites Norfolk Airport by IHG has a free self car park.

Are there any beaches close to Candlewood Suites Norfolk Airport by IHG?

The closest beach to Candlewood Suites Norfolk Airport by IHG is Chesapeake Beach (10.5 km).

Is there a free airport shuttle available at Candlewood Suites Norfolk Airport by IHG?

No, Candlewood Suites Norfolk Airport by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Norfolk Airport by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Reviews

Candlewood Suites Norfolk Airport by IHG Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 309 out of 740 reviews
Rating 8 - Good. 210 out of 740 reviews
Rating 6 - Okay. 102 out of 740 reviews
Rating 4 - Poor. 55 out of 740 reviews
Rating 2 - Terrible. 64 out of 740 reviews

Reviews

4/10 Poor

Alison

Disliked: Cleanliness, property conditions & facilities

Unfortunate

Hotels.com description of the hotel rooms are listed inaccurately on the website, first. The hotel allowed me to move into a room on day 3 of my stay, one that matched the correct website description. The hotel is having issues with condensation in the ductwork which has created mold or the smell all throughout. The room gave me a horrible headache daily and my animals are not feeling well as a result of the smell. I moved hotels. The fire alarm continuously goes off due to the condensation affecting the wiring. It’s alarming to deal with the loud noise early in the morning with 2 frantic pets and guests. The hotel is understaffed and needs new management to help create a safe and overall healthy environment that doesn’t violate OSHA regulations. Being in the service industry for years, you create expectations and standards of care and hospitality. This hotel is lacking and it’s unfortunate!
Stayed 11 nights in Jun 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and hospitable. The staff were very courteous.
Stayed 1 night in Jul 2025

8/10 Good

Joseph Edward

Travelled with family
Liked: Staff & service, amenities
Good property for a value hotel. The building is kind of dated. If you are looking for a lot of USB ports for your electronics, look somewhere else. The age of the building is apparent because of old outlets, light switches, etc. They work...just a little dated. Otherwise pretty clean and the staff was great!!! Overall, a good value option.
Stayed 5 nights in Jun 2025

2/10 Terrible

Warren

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not clean. Refused to sleep in the bed.
Stayed 5 nights in Jun 2025

8/10 Good

Delshawn Tralvis

Liked: Property conditions & facilities
Stayed 14 nights in Jun 2025

8/10 Good

Marc

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

PAMELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was very pleasant. We got in earlier than check in as we were out of our vacation rental and she helped us get into a room quickly . We sure appreciated her accommodating us and getting us a late checkout for next day so we could go straight to airport after our stay. Great customer service!!
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Jmj

Liked: Cleanliness, staff & service, property conditions & facilities
The room is big nice and clean. Amenities in the room wwere
Stayed 1 night in Jun 2025

10/10 Excellent

Brosha

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Stayed 3 nights in Jun 2025

4/10 Poor

Gary

Stayed 2 nights in Jun 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Delshawn Tralvis

Stayed 14 nights in May 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Other person came up to the front desk with mold or bug poop in the room and they never offered to move her only vacuum it up for her. The AC was messed up in my room and only hit the side of the first bed next to it.
Stayed 1 night in May 2025

4/10 Poor

Marilyn

Travelled with partner
Disliked: Cleanliness, amenities
I loved being able to have the dog there. The kitchen was nice. The room needs more attention the bathroom door doesn’t close. Cleaning could have been better especially wiping everything down. I wiped up coffee spelt on the door and wall. Water pressure in the kitchen sink was awful. Bed seemed old rolled to middle.
Stayed 4 nights in May 2025

10/10 Excellent

Brad

Liked: Cleanliness, property conditions & facilities
Very clean good staff
Stayed 1 night in May 2025

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service
Candlewood Suites was beautiful on the outside of the property but we had nonstop issues on our 3 night stay. Upon check-in, they told us their system was “down”. But we were able to get into the room. Studio suites are quite small. They did not offer housekeeping services since it was a 3 night stay. The first night our room key card stopped working, the room phone wouldn’t work, the WiFi wouldn’t work, and the TV completely stopped working. Shut off every couple minutes. The desk staff then needed us to come down to the desk at 8:30pm to sign more paperwork since the system was down and they needed more information on paper. The staff ended up moving us rooms late at night since nothing in our room was working. Each day the room key card stopped working and we had to get a new one. The system remained mostly down for the weekend and we watched many people stopping at the desk with issues or not being able to check-in altogether. Female desk staff wore pajamas all weekend. The good things would be a comfortable bed and nice amount of counter space. Would not stay again.
Stayed 3 nights in May 2025

8/10 Good

Richia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 4 nights in May 2025

2/10 Terrible

Michael

Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffery

The staff is very nice and welcoming
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Everything was fine and shopping centers annd food close by.
Stayed 2 nights in Apr 2025