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Courtyard by Marriott Norfolk Downtown

3.0 star property
Hotel in Norfolk with 24-hour fitness centre and 24-hour business centre

Photo gallery for Courtyard by Marriott Norfolk Downtown

Exterior
Daily cooked-to-order breakfast for a fee
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Lobby lounge
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$185
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
520 Plume street, Norfolk, VA, 23510
  • Place, Waterside District
    ‪5 min walk‬
  • Place, USS Wisconsin BB-64
    ‪6 min walk‬
  • Place, Norfolk Scope
    ‪10 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

8.2 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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View from property

Sheraton Norfolk Waterside Hotel

Downtown Norfolk
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,006 reviews
The price is NZ$216
includes taxes & fees
29 Dec - 30 Dec
Sheraton Norfolk Waterside Hotel

About the area

Norfolk

Courtyard by Marriott Norfolk Downtown puts you in the heart of Norfolk, within steps of MacArthur Center and Douglas MacArthur Memorial. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The bistro, The Bistro, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 2992 square feet (278 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 15-minute drive of this 3-property class Downtown Norfolk hotel, attractions include Naval Station Norfolk and Old Dominion University.

What's nearby

  • Waterside District - 5 min walk - 0.4 km
  • Town Point Park - 6 min walk - 0.6 km
  • USS Wisconsin BB-64 - 6 min walk - 0.6 km
  • Chrysler Hall - 9 min walk - 0.8 km
  • Norfolk Scope - 10 min walk - 0.9 km

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 17 min walk
  • Norfolk, VA (ORF-Norfolk Intl.) - 14 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬7 min walk
  • ‪PBR Norfolk - ‬6 min walk
  • ‪Subway - ‬2 min walk
  • ‪The Stockpot Norfolk - ‬4 min walk
  • ‪Shula's 347 - ‬4 min walk

About this property

Courtyard by Marriott Norfolk Downtown

Hotel in Norfolk with 24-hour fitness centre and 24-hour business centre
Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee.

This 3-star Norfolk hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 2992 sq ft of conference space
  • 278 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Similar properties

Property amenity
Norfolk Waterside Marriott
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,002 reviews
The price is NZ$224
includes taxes & fees
28 Dec - 29 Dec
Norfolk Waterside Marriott

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults and USD 2 to 20 for children
  • Self-parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Norfolk Downtown?

Courtyard by Marriott Norfolk Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Norfolk Downtown?

As of 27 Dec 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Norfolk Downtown on 4 Jan 2026 start from NZ$184.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Norfolk Downtown?

Yep, Courtyard by Marriott Norfolk Downtown has a self car park for USD 25 per day. A self car park is also available, for a fee.

Are there any beaches close to Courtyard by Marriott Norfolk Downtown?

The closest beach to Courtyard by Marriott Norfolk Downtown is Ocean View Beach (12.5 km).

Does Courtyard by Marriott Norfolk Downtown have a pool?

Courtyard by Marriott Norfolk Downtown has an indoor pool.

Is Courtyard by Marriott Norfolk Downtown family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Norfolk Downtown is a hit with families.

Does Courtyard by Marriott Norfolk Downtown serve breakfast?

You bet, cooked-to-order breakfast is offered on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Norfolk Downtown?

No, Courtyard by Marriott Norfolk Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Norfolk Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard by Marriott Norfolk Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Courtyard by Marriott Norfolk Downtown?

No, only service animals are allowed.

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is a bit on the dirtier side and needs a bit of updating. One of the elevators is not in the best of working condition. Seen a very large cockroach in the lobby so could use a company to spray. My bathroom sink would not drain. Convienet location close to the court house, walking distance to the waterfront which was nice!
Stayed 1 night in Sep 2025

4/10 Poor

RODNEY

Business traveller
The staff was great but the Hotel room room was old and smelly. It needs to be rehab. This place was not to my standard.
Stayed 1 night in Sep 2025

6/10 Okay

Delicia

Awesome locations, just a few things to fix.

I enjoyed my recent stay at this hotel and appreciated a few key highlights. The location is excellent, with many major attractions within walking distance. The valet parking service was also a plus — it was efficient, and our car was promptly ready at checkout, which made for a smooth departure. However, there are some areas that could be improved. The presence of garbage cans in the lobby took away from the overall atmosphere. The bed sheets did not stay in place and came off repeatedly, which was inconvenient. In addition, the hallway carpets were uneven, which I found to be a potential safety concern. Overall, while the location and valet service were great, improvements in cleanliness, comfort, and safety would elevate the guest experience.
Stayed 2 nights in Sep 2025

4/10 Poor

Keisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Roomed smelled like fish when arrived.. refrigerator not plugged in. Shower drained slow.. after maintenance fixed the slow drain didn’t receive room clean up.. most staff was nice and generous
Stayed 2 nights in Sep 2025

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
While we really just need a room without bed bugs, this room will sleep us fine. Nobs are missing,bed frame kicked in- safety rails need tightening- clean enough but long overdue for general repairs.
Not important but you asked- missing nob
Not important but the top of dresser is rough
Hey—-you asked- this is the bed frame- it’s not secure
Again functional I guess but it really isn’t well maintained
Stayed 1 night in Sep 2025

10/10 Excellent

Lynne

Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The beds are clean but the rooms are dated
Stayed 1 night in Sep 2025

4/10 Poor

Casey

Business traveller
Disliked: Cleanliness
Hot tub was not functioning properly, there was no water in it. Ice machine was broke. TV too small. Shower old. Plugs were old and wouldn’t support the weight of my cell phone charger.
Stayed 2 nights in Sep 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
facility clean and remodeled
Stayed 1 night in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are wonderful!! I will definitely stay here again. It is a nice, downtown hotel and again, the best hotel staff I’ve ever met and I’ve traveled extensively. Thank you for a wonderful stay. Also, the ladies in the bistro were equally as wonderful!
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Shamont

Stayed 1 night in Sep 2025

4/10 Poor

Yolanda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The Jacuzzi was not working and the pool was very cold.
Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont go

I moved to two different rooms n they all had dirty bathrooms. I didnt feel like moving all my stuff AGAIN so i just settled. Hair was in both rooms, soap dispenser had old soap bubbled up on it and then they sat my new soap wrapped in new package on top. The bedding had some gooey stuff on it. The diner downstairs is super limited in food options and the place charges 25.00 per vehicle per day along with the over 200.00 per night room. It was NOT worth it.
Stayed 1 night in Sep 2025

2/10 Terrible

FNU

Disliked: Staff & service
Check in was a nightmare. They double charged my card. Took forever to try to figure it out.
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
Only advantage is the walkable location. Otherwise, everything about the hotel is a bit wonky and neglected. Drains clogged, funky smells, elevators have broken parts, hot tub is drained, mandatory valet. Not worth the high price.
Stayed 2 nights in Sep 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was nice and friendly. The beds were so comfortable. We will definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nighmare! Never again!

Music blasting. Unbearable weed stench in my room because off neighbors. My kids don't understand what is going on. The front desk says they can't do much about it. And then I'm told to calm down. Always nice to change rooms at 11 pm with wife and kids just to wake up at 4 am to get to the airport. Nighmare! Never again!
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Liked: Staff & service
Carpet smelled moldy. Tv too small for room size
Stayed 4 nights in Aug 2025

4/10 Poor

Christopher, Fincastle

Stayed 1 night in Aug 2025

8/10 Good

Tinesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great trip. Front desk was amazing. Room was clean. Close to interstate and plenty of things within walking distance. Would definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Dalana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived very early for checkin and the front desk was still able to accommodate. My room was very nice and I love how close the hotel is located to several nice dining options.
Stayed 1 night in Aug 2025