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Residence Inn Norfolk Downtown

3.0 star property
Hotel with free breakfast, near Waterside District

Photo gallery for Residence Inn Norfolk Downtown

Exterior
Lobby
Property amenity
Suite, 1 Double Bed | Private kitchen
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
The current price is NZ$251
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    ‪6 min walk‬
  • Chrysler Hall
    ‪8 min walk‬
  • Waterside District
    ‪15 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 83 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed

TV

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

TV

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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View from property

Sheraton Norfolk Waterside Hotel

Downtown Norfolk
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,012 reviews
The price is NZ$229
includes taxes & fees
2 Sept - 3 Sept
Sheraton Norfolk Waterside Hotel

About the area

Norfolk

At Residence Inn Norfolk Downtown you'll be within just a 10-minute stroll of Chrysler Museum of Art and Norfolk Scope. Highlights at this hotel include an indoor swimming pool, free continental breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Within a 30-minute walk of this 3-property class Norfolk hotel, attractions include Waterside District and Norfolk State University.

What's nearby

  • Norfolk Scope - 6 min walk - 0.6 km
  • The NorVa - 7 min walk - 0.7 km
  • Chrysler Hall - 8 min walk - 0.7 km
  • Waterside District - 15 min walk - 1.3 km
  • Old Dominion University - 5 min drive - 4.0 km

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 17 min drive

Restaurants

  • ‪Cure Coffeehouse - ‬5 min walk
  • ‪Freemason Abbey Restaurant - ‬5 min walk
  • ‪The Grilled Cheese Bistro - ‬6 min walk
  • ‪Istanbul Gyro & Kebab - ‬7 min walk
  • ‪Baxter's Sports Lounge - ‬5 min walk

About this property

Residence Inn Norfolk Downtown

Hotel with free breakfast, near Waterside District
Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A business centre and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Norfolk hotel is smoke free.

  • 160 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
Residence Inn Norfolk Downtown offers 160 accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with double sofa beds. Premium cable televisions are provided. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Exterior

Courtyard by Marriott Norfolk Downtown

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,002 reviews
The price is NZ$181
includes taxes & fees
1 Sept - 2 Sept
Courtyard by Marriott Norfolk Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 18 per day)
  • Parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 125 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Frequently asked questions

What is the cancellation policy at Residence Inn Norfolk Downtown?

Residence Inn Norfolk Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn Norfolk Downtown?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Residence Inn Norfolk Downtown on 14 Sept 2025 start from NZ$251.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn Norfolk Downtown?

Yep, Residence Inn Norfolk Downtown has a self car park for USD 18 per night.

Are there any beaches close to Residence Inn Norfolk Downtown?

The closest beach to Residence Inn Norfolk Downtown is Norfolk Beaches (11.4 km).

Does Residence Inn Norfolk Downtown have a pool?

Residence Inn Norfolk Downtown has an indoor pool.

Is Residence Inn Norfolk Downtown family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn Norfolk Downtown is a hit with families.

Does Residence Inn Norfolk Downtown serve breakfast?

Yep, free continental brekkie is on offer at Residence Inn Norfolk Downtown.

Is there a free airport shuttle available at Residence Inn Norfolk Downtown?

No, Residence Inn Norfolk Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn Norfolk Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 925 reviews
Rating 8 - Good. 262 out of 925 reviews
Rating 6 - Okay. 82 out of 925 reviews
Rating 4 - Poor. 51 out of 925 reviews
Rating 2 - Terrible. 47 out of 925 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was all polite and friendly. Everyone was welcoming and accommodating.
Stayed 2 nights in May 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

UZOMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great, helpful staff. convenient location.
Stayed 4 nights in May 2025

8/10 Good

maurice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for traveling with a family
Stayed 4 nights in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

Kaila

Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Liked: Amenities
The hotel was clean. The staff were amazing. Very friendly and willing to help anytime. Definitely recommend this hotel
Stayed 5 nights in May 2025

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Kimberly, Denton

Liked: Cleanliness, property conditions & facilities
I was disappointed in our stay. Almost every time we returned to our hotel room, our keys did not work. Then we’d have to go down to the front desk to get them reset. Additionally, when leaving for the airport on our final morning, the QR code the hotel sent for exiting the garage did not work. We left much later than planned because of this, and had to repeatedly work with the front desk to get a new QR code. We were then stressed about missing our flight. Overall, I was disappointed in our experience at this hotel
Stayed 3 nights in May 2025

4/10 Poor

Tammy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
-
Stayed 4 nights in Apr 2025

10/10 Excellent

Colleen, Glastonbury

Liked: Cleanliness, amenities
It was great
Stayed 1 night in Apr 2025

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 5 nights in Apr 2025

8/10 Good

QUIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and friendly.
Stayed 2 nights in Apr 2025

4/10 Poor

Christine

Stayed 1 night in Apr 2025

10/10 Excellent

ANITA

Stayed 1 night in Apr 2025

6/10 Okay

ROBERT

Liked: Cleanliness, staff & service
The drain in the bathroom sink was nearly clogged. The sheets and blankets were tucked in to only reach barely to my waist. I had to redo them. The bath towel was very small, and there was only one. The front desk staff and breakfast staff were all excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great! Area was very accomodating for our stay. Rooms little dated but clean.
Stayed 1 night in Apr 2025

6/10 Okay

virginia

Travelled with partner
Liked: Staff & service
Parking garage was in a good area. The only problem is that there was no hot water. They literally started to work on it as we were checking out.
Stayed 1 night in Apr 2025

6/10 Okay

Dayka

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The location was great, very close to the Waterside District. Very clean, good bed however two things made it hard for us to give a 5 stars: a noise from the air conditioning unit and the fact you pay for parking. The staff offers a voucher if you ask for it but you still have to pay a daily fee. The staff is helpful, they even offered us a different room if the maintenance person could no get the air conditioning issue repair
Stayed 3 nights in Apr 2025

2/10 Terrible

Duncan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for my son to stay here as he had an important audition the next day. He woke to find there was NO WATER in his room and the entire hotel. He could not shower, wash, brush teeth or flush the toilet. The front desk kept telling him the water would be on soon but ot never came on. The last time he called the front desk they told him he should have water in his room, though he sid not. When he checked out they offered NO COMPENSATION. I cant belive I paid $190 for my son to have a hotel room with no water. I will never stay at any Marriott affiliated hotel again. Unbelievable they would treat paying guests so poorly
Stayed 1 night in Apr 2025

2/10 Terrible

Cole

Stayed 1 night in Apr 2025

6/10 Okay

Roy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Comfortable Stay

The staff were friendly and they tried their best. Unfortunately we checked in in the evening around 8pm and there was only one person working the front desk so it took a while to get our keys. The rooms were spacious but old. The sofa had lots of stains and furniture looked dated.
Stayed 9 nights in Mar 2025