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Residence Inn Norfolk Downtown

3.0 star property

Photo gallery for Residence Inn Norfolk Downtown

Indoor pool
Exterior
Property amenity
In-room safe, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$280
includes taxes & fees
31 May - 1 June

Explore the area

View map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Place, Norfolk Scope
    ‪5 min walk‬
  • Place, Chrysler Museum of Art
    ‪6 min walk‬
  • Place, Chrysler Hall
    ‪8 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

TV

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(11 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

TV

Suite, 1 Bedroom

8.6 out of 10
Excellent
(10 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(69 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Norfolk

At Residence Inn Norfolk Downtown you'll be within just a 10-minute stroll of Chrysler Museum of Art and Norfolk Scope. Highlights at this hotel include an indoor swimming pool, free continental breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Norfolk hotel include Waterside District and Old Dominion University.

What's nearby

  • Norfolk Scope - 5 min walk - 0.4 km
  • Chrysler Museum of Art - 6 min walk - 0.6 km
  • The NorVa - 7 min walk - 0.7 km
  • Chrysler Hall - 8 min walk - 0.7 km
  • Waterside District - 15 min walk - 1.3 km

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 17 min drive

Restaurants

  • ‪Saffron Indian Bistro - ‬8 min walk
  • ‪Freemason Abbey Restaurant - ‬5 min walk
  • ‪aLatte Cafe - ‬8 min walk
  • ‪The Grilled Cheese Bistro - ‬7 min walk
  • ‪Cure Coffeehouse - ‬5 min walk

About this property

Residence Inn Norfolk Downtown

Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A business centre and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Norfolk hotel is smoke free.

  • 160 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
Residence Inn Norfolk Downtown offers 160 accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with double sofa beds. Premium cable televisions are provided. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pool
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  • Free Wi-Fi
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The price is NZ$208
includes taxes & fees
31 May - 1 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (USD 18 per day)
  • Parking on site (USD 18 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 125 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Frequently asked questions

What is the cancellation policy at Residence Inn Norfolk Downtown?

Residence Inn Norfolk Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn Norfolk Downtown?

As of 27 May 2026, prices found for a 1-night stay for 2 adults at Residence Inn Norfolk Downtown on 31 May 2026 start from NZ$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn Norfolk Downtown?

Yep, Residence Inn Norfolk Downtown has a self car park for USD 18 per night. A self car park is also available, for a fee.

Are there any beaches close to Residence Inn Norfolk Downtown?

The closest beach to Residence Inn Norfolk Downtown is Norfolk Beaches (11.4 km).

Does Residence Inn Norfolk Downtown have a pool?

Residence Inn Norfolk Downtown has an indoor pool.

Is Residence Inn Norfolk Downtown family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn Norfolk Downtown is a hit with families.

Does Residence Inn Norfolk Downtown serve breakfast?

Yep, free continental brekkie is on offer at Residence Inn Norfolk Downtown.

Is there a free airport shuttle available at Residence Inn Norfolk Downtown?

No, Residence Inn Norfolk Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn Norfolk Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Staff & service, amenities
Staff was great, as always, very helpful, very kind. But this trip, there was a lot of hair left in the bathroom sink. Not my hair.
Stayed 2 nights in Feb 2026

4/10 Poor

Jill

Stayed 4 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, great service, will stay again
Stayed 2 nights in Feb 2026

8/10 Good

Marquell

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Feb 2026

8/10 Good

Antonio

Stayed 1 night in Feb 2026

10/10 Excellent

Michelle Jayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and clean, staff and amenities were great
Stayed 3 nights in Jan 2026

10/10 Excellent

Tyesha

Stayed 1 night in Jan 2026

8/10 Good

Michael Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean. Staff are very friendly and helpful. But this trip, the laundry room was out of order. The whole time and one elevator was out of service.
Stayed 2 nights in Feb 2026

10/10 Excellent

Samson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Patrick

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Waffle makers missing. Room had no linens for the fold out bed. There was food residue in that bed when we opened it. We had to make up the bed ourselves because Christopher at the front desk said there were only two people on duty. The shower diverted controls are broken and the main shower head and bathtub filler are unavailable. Overall, not very good.
Stayed 1 night in Jan 2026

10/10 Excellent

Genoveva

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Staff was great and friendly. (Front desk and breakfast attendants). Breakfast had gluten free muffins and oat milk.
Stayed 1 night in Dec 2025

8/10 Good

Yennhi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Cozy. Nice staffs.
Stayed 1 night in Dec 2025

6/10 Okay

Leonore

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A few things did not work. Toilet was cracked and repaired. It seemed very strange that they repaird the crack but did not replace toilet. The door entry lock did not work unless you stood in the hall and tried it about 25 times to finally make it work.
Stayed 6 nights in Dec 2025

10/10 Excellent

Judith

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

2/10 Terrible

Roddregus

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
We i got to room Wednesday night it was 78 degrees in the room i figured someone left it that way i turned air on i thought but thru night i was sweating and woke up that way called fromt deck asked if someone could look at it they told me someone would look at it but they been having problems with air
Stayed 3 nights in Nov 2025

6/10 Okay

Catetra

Travelled with family
Disliked: Property conditions & facilities
Outdated, the customer service is wonderful. The rooms are outdated. The carpet is regular. The stove is old. The microwave is old. No cover, but a let out couch. You have to ask for it. The metrics on the let out couch is old and horrible. The couch is broke. You'd like you're sitting on the floor the TV. Keep buffering when you're watching it too much money, but it's old outdated motel. If you're gotta stay here, go to the Holiday Inn same thing. Save money. But don't forget, the staff is wonderful, really, really nice
Stayed 2 nights in Nov 2025

6/10 Okay

Otto

Business traveller
Liked: Cleanliness, staff & service
staff was courteous it was the TV in the second room on the second floor that would not work
Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful and clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025

8/10 Good

Ellen

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Room was clean, but kitchen was poorly equipped to actually use as a cooking area. Light over table didn't work, no hairdryer and pillows were hard as rocks.
Stayed 2 nights in Oct 2025

8/10 Good

Marianna B, Takoma Park

Travelled with partner
Liked: Cleanliness, amenities
The room was clean and pleasant. However, the facility is in need of some repairs. The elevator floor had a very obvious patch, the wall paper in the bathroom was loose, the couch cushion slightly stained, the light bulb over the dining area was burned out and the ice maker didn't work. Maintenance came quickly and fixed the bulb and ice maker (saying we just hadn't turned it on, we had tried, but failed). On the positive side, the room's kitchen was clean & well set up, The hotel staff were very professional, helpful and courteous; kindly lent us an umbrella on a very rainy day; sent us off with bottles of water for our trip home. The buffet breakfast was plentiful & good -- offered many options for different tastes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
Mrs Patterson and her Staff is Amazing Room was Spacious and Easy Access to Everything 6 min walk to Scope Areana and Chrysler Hall
Stayed 2 nights in Oct 2025

8/10 Good

Melanie

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Room was nice, sofa-bed very uncomfortable. My friend said she could feel the springs in the mattress. The water in the toilet ran constantly. The food was ok, the lady that worked the weekend was not friendly. The front desk staff were great. Breakfast from 7 -9:30 on weekend and 7-9 during the week too early. Should at least last until 10 on weekends. Overall nice hotel. Parking plentiful and convenient.
Stayed 2 nights in Oct 2025