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Sheraton Norfolk Waterside Hotel

3.5 star property

Photo gallery for Sheraton Norfolk Waterside Hotel

Reception
Presidential Suite, 1 King Bed with Sofa bed | Living room
A Sheraton hotel with a modern design, located near a waterfront with a dock and a bridge in the background.
A modern hotel lobby with high ceilings, large windows, and a view of the cityscape. There are multiple seating areas with tables and chairs, and a large abstract mural on the wall.
A modern lobby with a fireplace, seating area, and large windows offering a view of the outdoors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$258
includes taxes & fees
26 July - 27 July

Explore the area

View map
777 Waterside Dr, Norfolk, VA, 23510
  • Place, Waterside District
    ‪3 min walk‬
  • Place, Town Point Park
    ‪5 min walk‬
  • Place, Norfolk Scope
    ‪16 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a TV, and a window with a city view.

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a view of buildings through the window.

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(34 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Harbour View

A hotel room with a large bed, a desk with a TV, a chair, a small table with lamps, and a view of a cityscape through large windows.

Deluxe Room, 1 King Bed, Harbour View

8.4 out of 10
Very good
(43 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Harbour View

A hotel room with two beds, a desk, a chair, a TV, and a view of a cityscape.

Deluxe Room, 2 Queen Beds, Harbour View

8.2 out of 10
Very good
(26 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Harbour View

A hotel room with a large bed, a desk with a TV, a chair, a small table with lamps, and a view of a cityscape through large windows.

Deluxe Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • Harbour view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a TV, and a window with a city view.

Deluxe Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a view of buildings through the window.

Deluxe Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room, 1 Double Bed, Allergy Friendly (Pure)

A hotel room with two beds, a desk, a chair, a TV, and a view of buildings through the window.

Club Room, 1 Double Bed, Allergy Friendly (Pure)

  • Harbour view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom, Harbour View

Executive Suite, 1 Bedroom, Harbour View | Pool

Executive Suite, 1 Bedroom, Harbour View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Corner (Balcony)

A hotel room with a large bed, a desk with a chair, a television, and a view of a construction site through large windows.

Deluxe Room, 1 King Bed, Corner (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Harbour view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom (Balcony)

A hotel room with a large window, a sofa, two armchairs, a dining table with chairs, and a small coffee table.

Executive Suite, 1 Bedroom (Balcony)

  • Harbour view
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

A hotel room with a desk, chair, sofa, and a bed.

Executive Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a TV, and a window with a city view.

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Harbour View (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a view of a cityscape.

Deluxe Room, 2 Queen Beds, Harbour View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Harbour View (Hearing Accessible)

A hotel room with a large bed, a desk with a TV, a chair, a small table with lamps, and a view of a cityscape through large windows.

Deluxe Room, 1 King Bed, Harbour View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Harbour View (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a view of a cityscape.

Deluxe Room, 2 Queen Beds, Harbour View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

A close-up of a white, neatly made bed with a smooth texture and a visible seam running down the middle.

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a TV, and a window with a city view.

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Harbour View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk with a TV, a chair, a small table with lamps, and a view of a cityscape through large windows.

Deluxe Room, 1 King Bed, Harbour View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a TV, and a window with a city view.

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a TV, and a window with a city view.

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Harbour View (Mobility Accessible, Roll-in Shower)

A hotel room with two beds, a desk, a chair, a TV, and a view of a cityscape.

Deluxe Room, 2 Queen Beds, Harbour View (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

A close-up of a white, neatly made bed with a smooth texture and a visible seam running down the middle.

Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room, 1 Double Bed, Allergy Friendly

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a TV, and a window with a city view.

Club Room, 1 Double Bed, Allergy Friendly

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Norfolk

At Sheraton Norfolk Waterside Hotel you'll be within a 30-minute stroll of Norfolk Scope and Norfolk State University. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a conference centre, a 24-hour business centre and laundry facilities. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of train pick-up service. .Sights within a 10-minute drive of this 3.5-property class Downtown Norfolk hotel include Sentara Norfolk General Hospital and Old Dominion University.

What's nearby

  • Waterside District - 3 min walk - 0.3 km
  • Town Point Park - 5 min walk - 0.4 km
  • MacArthur Center - 9 min walk - 0.8 km
  • USS Wisconsin BB-64 - 9 min walk - 0.8 km
  • Norfolk Scope - 16 min walk - 1.4 km

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk, VA (ORF-Norfolk Intl.) - 16 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬1 min walk
  • ‪PBR Norfolk - ‬5 min walk
  • ‪Blue Moon Taphouse - ‬5 min walk
  • ‪Neptune’s Fury Coffee - ‬3 min walk
  • ‪Waterside Marina - ‬6 min walk

About this property

Sheraton Norfolk Waterside Hotel

Sheraton Norfolk Waterside Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 35004 square feet (3252 square metres) and includes a conference centre. The business-friendly Sheraton Norfolk Waterside Hotel also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. For a fee, parking is available.

This 3.5-star Norfolk hotel is smoke free.

  • 468 guestrooms or units
  • 10 levels
  • Conference rooms
  • 35004 sq ft of conference space
  • 3252 sq. m of conference space
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Norfolk Waterside Hotel offers 468 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Beds feature premium bedding. 26-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

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Norfolk Waterside Marriott
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,012 reviews
The price is NZ$294
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterside Seafood Company

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (35,004 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

What is the cancellation policy at Sheraton Norfolk Waterside Hotel?

Sheraton Norfolk Waterside Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Norfolk Waterside Hotel?

As of 13 Jul 2026, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on 26 Jul 2026 start from NZ$258, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Norfolk Waterside Hotel?

Yep, Sheraton Norfolk Waterside Hotel has valet parking with in/out privileges for USD 35 per day.

Are there any beaches close to Sheraton Norfolk Waterside Hotel?

The closest beach to Sheraton Norfolk Waterside Hotel is Chesapeake Beach (17.3 km).

Does Sheraton Norfolk Waterside Hotel have a pool?

Sheraton Norfolk Waterside Hotel has an outdoor pool. The pool is open 9:00 AM to 9:00 PM.

What makes Sheraton Norfolk Waterside Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Norfolk Waterside Hotel.

Does Sheraton Norfolk Waterside Hotel serve breakfast?

Yeah, full breakfast is offered weekdays between 6:00 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Norfolk Waterside Hotel?

No, Sheraton Norfolk Waterside Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Norfolk Waterside Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Norfolk Waterside Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Sheraton Norfolk Waterside Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 533 out of 1023 reviews
Rating 8 - Good. 226 out of 1023 reviews
Rating 6 - Okay. 132 out of 1023 reviews
Rating 4 - Poor. 64 out of 1023 reviews
Rating 2 - Terrible. 68 out of 1023 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean spacious room. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great park and cruise location for our recent Norfolk Carnival cruise. Thank you for the very rapid pick up after we returned from the cruise.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Decent check in
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Iyasha

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Clean, good amenities, and walking distance to restaurants and bars.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jackira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay room and nice big and comfortable… next time I will vlog the hotel for social media
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay started out a little bumpy but the fixed the problem got comped 2 free breakfast and a room upgrade this was our second stay in a month
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This was by far the best hotel stay I have had in my life. The staff went out of their way to see that I was satisfied with everything. I will definitely be staying there on my next visit to Norfolk.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, clean, quiet but what makes it shine are the staff. We didn't have a single interaction that wasn't really, really pleasant.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great and the room was nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in , front desk staff was very nice and helpful.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Went for an event. Very nice. The hotels entrance was under construction but it looks like it will be nicer ince they're done.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Avery Dean

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Miles

Liked: Property conditions & facilities
The waterside view was a little less than amazing. Overall friendly staff, but an indoor pool or a hot tub would’ve made it a little more special.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a pre-cruise stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
All around five star everything was great- Staff was wonderful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young house keeper was the best on the 5th floor
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Idan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful, breakfast was delicious , the room was quite and clean and the gym was well equipped and maintained
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Very clean and organized Suite. The staff was professional and accommodating from the check in to the check out. The room was Outstanding with a harbor 180 view.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful. We were able to check in early as well as get a late checkout time, and everyone seemed genuinely interested in making sure we had a great stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Trinita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

stogie

The Staff were phenomenal, helped and courteous. Especially the front desk, and maids
Stayed 4 nights in Feb 2026