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Castaway Norfolk Island

3.0 star property

Photo gallery for Castaway Norfolk Island

Front of property
Breakfast, lunch and dinner served
1 Bedroom Apartment | View from room
Reception
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
Burnt Pine, Norfolk Island, 2899
  • Place, Queen Victoria's Garden
    ‪10 min walk‬
  • Place, Bounty Folk Museum
    ‪15 min walk‬
  • Place, The Old Watermill
    ‪2 min drive‬
  • Airport, Norfolk Island (NLK)
    ‪3 min drive‬

Room options

View all photos for Garden View Room

Garden View Room | View from room

Garden View Room

  • Garden view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Banyan View Room

Banyan View Room | Living area

Banyan View Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

1 Bedroom Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment

2 Bedroom Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

About the area

Norfolk Island

At Castaway Norfolk Island you'll be within a 20-minute stroll of Queen Victoria's Garden and Bounty Folk Museum. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .The restaurant, Castaway Restaurant & Bar, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 9 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Norfolk Island hotel include The Old Watermill and Norfolk Island Botanic Garden.

What's nearby

  • Queen Victoria's Garden - 10 min walk - 0.9 km
  • Bounty Folk Museum - 15 min walk - 1.3 km
  • The Old Watermill - 2 min drive - 1.9 km
  • Kingston and Arthur's Vale Historic Area - 3 min drive - 2.6 km
  • Emily Bay Beach - 5 min drive - 3.7 km

Getting around

  • Norfolk Island (NLK) - 2 min drive

Restaurants

  • ‪The Bowlo Bistro - ‬7 min walk
  • ‪The Olive - ‬4 min walk
  • ‪Salty - ‬7 min walk
  • ‪Golden Orb - ‬10 min walk
  • ‪La Perouse Restaurant - ‬10 min walk

About this property

Castaway Norfolk Island

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and barbecue grills are also featured at the business-friendly Castaway Norfolk Island. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Norfolk Island hotel.

  • 1 floor
  • 20 guestrooms or units
  • 3 buildings
  • Built in 1968
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Castaway Norfolk Island offers 20 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castaway Restaurant & Bar

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 floor
  • 3 buildings
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 8 AM; check-in end time: 5 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castaway Norfolk Island Hotel
Castaway Norfolk Island
Castaway Norfolk Island Hotel
Castaway Norfolk Island Norfolk Island
Castaway Norfolk Island Hotel Norfolk Island

Frequently asked questions

Is parking available at Castaway Norfolk Island?

Yep, Castaway Norfolk Island has a free self car park.

Are there any beaches close to Castaway Norfolk Island?

The closest beach to Castaway Norfolk Island is Emily Bay Beach (2.7 km).

What makes Castaway Norfolk Island a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Castaway Norfolk Island.

Is Castaway Norfolk Island family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Castaway Norfolk Island is a hit with families.

Does Castaway Norfolk Island serve breakfast?

Sure does, continental breakfast is served daily from 7:30 AM to 9 AM.

Is there a free airport shuttle available at Castaway Norfolk Island?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Castaway Norfolk Island?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Castaway Norfolk Island?

Check-in begins at 8 AM. Check-out time is 10 AM.

Are pets allowed at Castaway Norfolk Island?

No, only service animals are allowed.

Castaway Norfolk Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Bruce

Liked: Staff & service, amenities
Great location to the town, lovely having the brewery with the large deck to have a drink on whilst taking in the view. Downside for us was our bathroom impossible to have a shower without the bathroom being saturated - believe me we tried everything - could do with a shower screen.
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Cheryl Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, deck, great food and their craft beer is excellent I think the best place in the island to stay.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home of the Norfolk Brewery.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service
Comfortable
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities
I just believe the hotel could use an upgrade. My room still had a shower curtain. The view from my room was a boat. I am happy with all the staff.
Stayed 7 nights in Dec 2024
Verified

6/10 Okay

John

Lack of attention to detail. We fixed the lamp shade. We tightened the knob on the wardrobe door. We removed the tape that was left on mirror from a previos sign. Toilet seat was loose. The never vacuumed once even though you could clearly see the floor had lots of bits on it. Asked to replace kettle it was beyond disgusting. Coat hangers broken in wardrobe. Bar staff very friendly owners only interested in socializing with their friends at the bar. Charge for breakfast was $35 each more than lunch would have been, why I dont know. When we come back tot he beautiful Norfolk Island I dont think we will stay at The Castaway.
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in a great location. It has great meals and even has its own craft brewery. Highly recommend.
Stayed 7 nights in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Castaway is very close to town, cafes, shops and service clubs. It serves breakfast daily, from 07:30 to 08:30. Dinner is available on five nights (two of which are Pizza nights). It does not serve lunch. The rooms are not serviced on Sundays but office staff will supply clean towels and amenities on request. On most days the reception is closed from after breakfast until the bar opens at 15:00
Stayed 7 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service by the owners. Great food in the restaurant and very comfortable rooms. Will definitely stay there again.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous friendly staff. Rooms are lovely. They have a pizza night twice weekly. Pizzas are absolutely delicious!
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norfolk first timers

Excellent location, close to all shopping and restaurants. Spacious appartment, comfy bed, friendly staff.
Stayed 7 nights in Jan 2018
Verified

10/10 Excellent

Epeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

I stayed at Castaway while on a short work visit to Norfolk Island. I thorough enjoyed their hospitality. The check in was a breeze, starting of with the welcome pick up at the airport. The staff are the most friendliest people I've ever met. The owners make you feel at home. The rooms are very clean.
Stayed 2 nights in Nov 2017