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Castaway Norfolk Island

Property class: 3

Photo gallery for Castaway Norfolk Island

A building with a green roof, a wooden deck, and a large anchor sculpture in the garden.
A spacious hotel lobby with a dining area, a reception desk, and large windows offering a view of the outdoors.
A modern, well-lit room with a sofa, a small table, a dining area, and a kitchen.
A stone wall with a sign reading "The Castaway" and a covered outdoor area with tables and chairs.
A bar area with wooden counter, hanging lights, and shelves with bottles.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
Burnt Pine, Norfolk Island, 2899
  • Place, Queen Victoria's Garden
    ‪10 min walk‬
  • Place, Bounty Folk Museum
    ‪15 min walk‬
  • Place, The Old Watermill
    ‪2 min drive‬
  • Airport, Norfolk Island (NLK)
    ‪3 min drive‬

Room options

View all photos for Garden View Room

A hotel room with a bed, a desk, a chair, a small table, a lamp, a painting, and a chandelier.

Garden View Room

  • Garden view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Banyan View Room

A modern living room with a grey sofa, patterned pillows, a white coffee table, and a floor lamp.

Banyan View Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Apartment

A bed with a patterned blue and white bedspread and two pillows with a blue and white geometric design.

1 Bedroom Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Apartment

A neatly made bed with a patterned bedspread, a bedside lamp, and a wooden nightstand with a drawer.

2 Bedroom Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

About the area

What's nearby

  • Queen Victoria's Garden - 10 min walk - 0.9 km
  • Bounty Folk Museum - 15 min walk - 1.3 km
  • The Old Watermill - 2 min drive - 1.9 km
  • Kingston and Arthur's Vale Historic Area - 3 min drive - 2.6 km
  • Emily Bay Beach - 5 min drive - 3.7 km

Restaurants

  • ‪Cafe La Perouse - ‬3 min drive
  • ‪High Tide Kitchen - ‬9 min walk
  • ‪Chinese Emporium - ‬13 min walk
  • ‪Golden Orb - ‬10 min walk
  • ‪Bedrock - ‬12 min drive

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Frequently asked questions

Is parking available at Castaway Norfolk Island?

Yep, Castaway Norfolk Island has a free self car park.

Are there any beaches close to Castaway Norfolk Island?

The closest beach to Castaway Norfolk Island is Emily Bay Beach (2.7 km).

What makes Castaway Norfolk Island a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Castaway Norfolk Island.

Is Castaway Norfolk Island family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Castaway Norfolk Island is a hit with families.

Does Castaway Norfolk Island serve breakfast?

Sure does, continental breakfast is served daily from 7:30 AM to 9 AM.

Is there a free airport shuttle available at Castaway Norfolk Island?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Castaway Norfolk Island?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Castaway Norfolk Island?

Check-in begins at 8 AM. Check-out time is 10 AM.

Are pets allowed at Castaway Norfolk Island?

No, only service animals are allowed.

Castaway Norfolk Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, deck, great food and their craft beer is excellent I think the best place in the island to stay.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home of the Norfolk Brewery.
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities
Great location to the town, lovely having the brewery with the large deck to have a drink on whilst taking in the view. Downside for us was our bathroom impossible to have a shower without the bathroom being saturated - believe me we tried everything - could do with a shower screen.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Comfortable
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I just believe the hotel could use an upgrade. My room still had a shower curtain. The view from my room was a boat. I am happy with all the staff.
Stayed 7 nights in Dec 2024
Verified review

6/10 Okay

Lack of attention to detail. We fixed the lamp shade. We tightened the knob on the wardrobe door. We removed the tape that was left on mirror from a previos sign. Toilet seat was loose. The never vacuumed once even though you could clearly see the floor had lots of bits on it. Asked to replace kettle it was beyond disgusting. Coat hangers broken in wardrobe. Bar staff very friendly owners only interested in socializing with their friends at the bar. Charge for breakfast was $35 each more than lunch would have been, why I dont know. When we come back tot he beautiful Norfolk Island I dont think we will stay at The Castaway.
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in a great location. It has great meals and even has its own craft brewery. Highly recommend.
Stayed 7 nights in Mar 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Castaway is very close to town, cafes, shops and service clubs. It serves breakfast daily, from 07:30 to 08:30. Dinner is available on five nights (two of which are Pizza nights). It does not serve lunch. The rooms are not serviced on Sundays but office staff will supply clean towels and amenities on request. On most days the reception is closed from after breakfast until the bar opens at 15:00
Stayed 7 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service by the owners. Great food in the restaurant and very comfortable rooms. Will definitely stay there again.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous friendly staff. Rooms are lovely. They have a pizza night twice weekly. Pizzas are absolutely delicious!
Stayed 5 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norfolk first timers

Excellent location, close to all shopping and restaurants. Spacious appartment, comfy bed, friendly staff.
Stayed 7 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

I stayed at Castaway while on a short work visit to Norfolk Island. I thorough enjoyed their hospitality. The check in was a breeze, starting of with the welcome pick up at the airport. The staff are the most friendliest people I've ever met. The owners make you feel at home. The rooms are very clean.
Stayed 2 nights in Nov 2017