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Residence Inn Norfolk Downtown

3.0 star property
Hotel with free breakfast, near Waterside District

Photo gallery for Residence Inn Norfolk Downtown

Exterior
Lobby
Lobby
Property amenity
Suite, 1 Double Bed, Non Smoking | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
The current price is NZ$247
includes taxes & fees
25 Nov - 26 Nov

Explore the area

View map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Place, Norfolk Scope
    ‪6 min walk‬
  • Place, Chrysler Hall
    ‪8 min walk‬
  • Place, Waterside District
    ‪15 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 83 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

TV

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

TV

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Hilton Norfolk The Main

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4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$360
includes taxes & fees
17 Nov - 18 Nov
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About the area

Norfolk

At Residence Inn Norfolk Downtown you'll be within just a 10-minute stroll of Chrysler Museum of Art and Norfolk Scope. Highlights at this hotel include an indoor swimming pool, free continental breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Within a 30-minute walk of this 3-property class Norfolk hotel, attractions include Waterside District and Norfolk State University.

What's nearby

  • Norfolk Scope - 6 min walk - 0.6 km
  • The NorVa - 7 min walk - 0.7 km
  • Chrysler Hall - 8 min walk - 0.7 km
  • Sentara Norfolk General Hospital - 14 min walk - 1.2 km
  • Waterside District - 15 min walk - 1.3 km

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 17 min drive

Restaurants

  • ‪Freemason Abbey Restaurant - ‬5 min walk
  • ‪Cure Coffeehouse - ‬5 min walk
  • ‪The Grilled Cheese Bistro - ‬6 min walk
  • ‪Baxter's Sports Lounge - ‬5 min walk
  • ‪Codex - ‬6 min walk

About this property

Residence Inn Norfolk Downtown

Hotel with free breakfast, near Waterside District
Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A business centre and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Norfolk hotel is smoke free.

  • 160 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
Residence Inn Norfolk Downtown offers 160 accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with double sofa beds. Premium cable televisions are provided. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Courtyard by Marriott Norfolk Downtown
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,003 reviews
The price is NZ$176
includes taxes & fees
8 Dec - 9 Dec
Courtyard by Marriott Norfolk Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 18 per day)
  • Parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 125 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Frequently asked questions

What is the cancellation policy at Residence Inn Norfolk Downtown?

Residence Inn Norfolk Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn Norfolk Downtown?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Residence Inn Norfolk Downtown on 25 Nov 2025 start from NZ$246.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn Norfolk Downtown?

Yep, Residence Inn Norfolk Downtown has a self car park for USD 18 per night.

Are there any beaches close to Residence Inn Norfolk Downtown?

The closest beach to Residence Inn Norfolk Downtown is Ocean View Beach (11.8 km).

Does Residence Inn Norfolk Downtown have a pool?

Residence Inn Norfolk Downtown has an indoor pool.

Is Residence Inn Norfolk Downtown family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn Norfolk Downtown is a hit with families.

Does Residence Inn Norfolk Downtown serve breakfast?

Yep, free continental brekkie is on offer at Residence Inn Norfolk Downtown.

Is there a free airport shuttle available at Residence Inn Norfolk Downtown?

No, Residence Inn Norfolk Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn Norfolk Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 953 reviews
Rating 8 - Good. 268 out of 953 reviews
Rating 6 - Okay. 85 out of 953 reviews
Rating 4 - Poor. 53 out of 953 reviews
Rating 2 - Terrible. 48 out of 953 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark, San Antonio

Liked: Staff & service
Disliked: Property conditions & facilities
The beds were terrible -- too soft, saggy, and just worn out. We had to move rooms after 1 night because there was no hot water on the 2nd floor. The breakfast buffet was OK, but some hot food items were cold. You should add a microwave oven so guests can reheat cold food.
Stayed 1 night in Jul 2025

2/10 Terrible

Tej Kumar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

No hot water, No drinking water, stinky smell in the room
Stayed 1 night in Aug 2025

10/10 Excellent

evelyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Except there is no hot water in the shower.
Stayed 1 night in Aug 2025

8/10 Good

Deyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was pretty nice. The bed is SUPER soft, almost too soft. The fan in our bathroom didn’t work either.
Stayed 1 night in Jul 2025

4/10 Poor

Steven

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We didn’t have air conditioning either day so it was uncomfortable to be in the room. We notified the staff and they had someone working on it but it never got fixed.As of right now I’m waiting for some form of compensation.
Stayed 2 nights in Aug 2025

6/10 Okay

Michelle, Warrenton

Liked: Cleanliness, property conditions & facilities
Traveling by myself, I was not pleased with having to park across the street from the hotel and there was an additional cost to the parking since I would need to come and go a few times. Additionally, in the evening/night there were quite a number of emergency vehicles passing by making it difficult to get to/stay asleep. For the amount I paid for the room, this is quite disappointing.
Stayed 1 night in Jul 2025

8/10 Good

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, and the room was comfortable. Breakfast wasn’t very good. All the hot food was barely warm, and the staff couldn’t keep up. The tv and internet is very slow. But, still a good hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Our room was on the 2nd floor. Clean room. Location was convenient to everything we could want/need. Staff was super friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Yasmine

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled like mildew and very worn down. Not at all like the pictures
Stayed 7 nights in Jul 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

alan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent at check in
Stayed 1 night in Jul 2025

6/10 Okay

Alfonso

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

William

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean, everything worked, plenty of soap/shampoo in pump dispensers in shower. Mattresses super (too) firm. Housekeeping only showed up once on a 4-night stay with 2 adults and 3 kids registered in a room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

ANITA

.
Stayed 1 night in May 2025

10/10 Excellent

Donnie

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was great
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It would have been nice if parking was included.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While visiting my friend in the hospital, I needed a place to rest and this place was magnificent!!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Ieisha, was awesome!! Really took care of me and my needs!!!
Stayed 1 night in May 2025

10/10 Excellent

Debra

The front desk staff was wonderful!!
Stayed 1 night in May 2025

8/10 Good

gregory

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
It was okay
Stayed 2 nights in May 2025

2/10 Terrible

Nicholas

Stayed 3 nights in May 2025