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Mercure Norwich Hotel

4.0 star property
Suburban hotel with restaurant and bar/lounge

Photo gallery for Mercure Norwich Hotel

Daily buffet breakfast (GBP 17.95 per person)
Indoor wedding
Property entrance
Exterior
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
The current price is NZ$180
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
121-131 Boundary Road, Norwich, England, NR3 2BA
  • Place, Sweetbriar Marshes
    ‪14 min walk‬
  • Place, Hellesdon Hospital
    ‪18 min walk‬
  • Place, Catton Park
    ‪2 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪3 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Shower/bath combination
Private bathroom
Bathrobes
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Shower/bath combination
Private bathroom
Bathrobes
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Norwich

At Mercure Norwich Hotel you'll be within a 20-minute walk of Sweetbriar Marshes and 1.6 km (1 mi) from Hellesdon Hospital. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The brasserie, Brasserie Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 5:00 AM and 9:30 AM and on weekends between 5:00 AM and 10:30 AM. .In proximity to this 4-property class Norwich hotel you'll find Norfolk Broads.

What's nearby

  • Sweetbriar Marshes - 14 min walk - 1.2 km
  • Hellesdon Hospital - 18 min walk - 1.5 km
  • Anderson's Meadow - 18 min walk - 1.6 km
  • Wensum Park - 2 min drive - 1.7 km
  • Catton Park - 2 min drive - 1.9 km

Getting around

  • Salhouse Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Greggs - ‬4 min drive
  • ‪The Whiffler - ‬3 min walk
  • ‪The Boundary - ‬11 min walk
  • ‪Costa Coffee - ‬9 min walk

About this property

Mercure Norwich Hotel

Suburban hotel with restaurant and bar/lounge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Mercure Norwich Hotel. Free self parking is available.

This 4-star Norwich hotel is smoke free.

  • 107 guestrooms or units
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Norwich Hotel offers 107 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Lobby sitting area
Holiday Inn Express Norwich by IHG
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 791 reviews
The price is NZ$126
includes taxes & fees
15 Mar - 16 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

What is the cancellation policy at Mercure Norwich Hotel?

Mercure Norwich Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Norwich Hotel?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Mercure Norwich Hotel on 15 Feb 2026 start from NZ$180.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Norwich Hotel?

Yep, Mercure Norwich Hotel has a free self car park.

Does Mercure Norwich Hotel serve breakfast?

Sure does, buffet brekkie is available on weekdays from 5:00 AM to 9:30 AM and on weekends from 5:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Norwich Hotel?

No, Mercure Norwich Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Norwich Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Norwich Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Norwich Hotel?

No, pets are not allowed.

Mercure Norwich Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 147 out of 600 reviews
Rating 8 - Good. 213 out of 600 reviews
Rating 6 - Okay. 147 out of 600 reviews
Rating 4 - Poor. 65 out of 600 reviews
Rating 2 - Terrible. 28 out of 600 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Stephen

Stayed 1 night in Oct 2025

8/10 Good

Heidi

Stayed 1 night in Oct 2025

10/10 Excellent

Montgomery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay all round. Friendly and helpful staff.
Stayed 1 night in Sep 2025

4/10 Poor

Wang Yip Derrick

Travelled with group
Disliked: Staff & service, room comfort

Noise Disturbance

Check-in was efficient, and breakfast was decent and good value. However, our stay was disturbed by a birthday party taking place two floors below our two rooms, which lasted until midnight. The music and noise were so loud that we were unable to sleep until the party ended. When we called Reception, we were told there was nothing they could do. We would expect the hotel to manage such situations better, as the comfort of overnight guests should not be compromised by events held on the premises.
Stayed 1 night in Sep 2025

10/10 Excellent

Chijioke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast freindly check in
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

60th birthday bash!

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Freddie

Stayed 1 night in Aug 2025

6/10 Okay

Jade

Liked: Staff & service
Disliked: Property conditions & facilities

Needs updating but friendly staff

Staff very friendly but building in need of refurb. Very old fashioned and not like other mercures I have stayed at.
Stayed 1 night in Aug 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel if a little dated. Don’t let that put you off though, it’s very clean with good staff
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
nice greeting on arrival and friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

EDWARD, LETCHWORTH GARDEN CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed the one night. The hotel is just as one would expect it to be.
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Lee

Business traveller
Disliked: Staff & service, property conditions & facilities
Restaurant closed early. Rooms dated and not super clean. Friendly staff but wxpensive for the quality and condition
Stayed 1 night in Jul 2025

6/10 Okay

Teresa

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful and friendly staff. Especially the lady receptionist.
Stayed 1 night in Jul 2025

6/10 Okay

Ruth

Stayed 1 night in Jun 2025

10/10 Excellent

Sylvie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Property conditions & facilities, room comfort
Arrived early and the lady on reception arranged for our room to be made up to allow us to check in, above and beyond service. Lovely room and we were lucky to have air con on the hottest day of the year. Bar area nice we didn't eat so can't rate the food. Only slight niggle was there was no outside area to enjoy the sun
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.
Stayed 1 night in Jun 2025

4/10 Poor

Howard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025