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St Giles House Hotel

3.5 star property
Hotel with a full-service spa, 6-minute walk to Norfolk Broads

Photo gallery for St Giles House Hotel

Interior
Bar (on property)
Indoor wedding
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is NZ$256
includes taxes & fees
25 Jan - 26 Jan 2026

Explore the area

View map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Place, Norwich Theatre Royal
    ‪3 min walk‬
  • Place, Market Place
    ‪6 min walk‬
  • Place, Norwich Castle
    ‪7 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly)

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Smart TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly)

Twin Room (not dog friendly)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly)

Junior Suite (not dog friendly)

Highlights

Individually furnished
Individually decorated
Fireplace
Heating
Smart TV
Blackout curtains
Portable fan
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Free rollaway/extra beds
Smart TV
Portable fan
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Smart TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, minibar, individually decorated, individually furnished

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Premium bedding
Hairdryer
  • City view
  • Sleeps 2
  • 1 Double Bed

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Property entrance

Mercure Norwich Hotel

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  • Parking included
  • Free Wi-Fi
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  • Breakfast available
3.7 out of 5, Good, 596 reviews
The price is NZ$164
includes taxes & fees
25 Jan - 26 Jan 2026
Mercure Norwich Hotel

About the area

Norwich

At St Giles House Hotel you'll be within steps of St Giles Church and Binham Priory. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and reflexology. The brasserie, SGH Brasserie, is open for breakfast, brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .In proximity to this 3.5-property class Norwich City Center hotel you'll find Norfolk Broads.

What's nearby

  • Norwich City Hall - 3 min walk - 0.3 km
  • Norwich Theatre Royal - 3 min walk - 0.3 km
  • Market Place - 6 min walk - 0.5 km
  • Norwich Castle - 7 min walk - 0.7 km
  • Norwich Cathedral - 13 min walk - 1.1 km

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • ‪Ten Bells - ‬3 min walk
  • ‪Strangers Coffee House - ‬4 min walk
  • ‪Alchemista - ‬4 min walk
  • ‪The Waffle House - ‬1 min walk
  • ‪Coach and Horses - ‬2 min walk

About this property

St Giles House Hotel

Hotel with a full-service spa, 6-minute walk to Norfolk Broads
St Giles House Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 558 square feet (52 square metres) and includes conference space. Spa services, a terrace, and coffee/tea in common area are also featured at St Giles House Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Norwich hotel.

  • 24 guestrooms or units
  • 558 sq ft of conference space
  • 52 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
St Giles House Hotel offers 24 accommodations with minibars and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Free Wi-Fi
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4.6 out of 5, Wonderful, 1,002 reviews
The price is NZ$278
includes taxes & fees
4 Jan - 5 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 7.47 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Cots (infant beds) are available for GBP 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15 for adults and from GBP 7.47 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

Frequently asked questions

What is the cancellation policy at St Giles House Hotel?

St Giles House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at St Giles House Hotel?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at St Giles House Hotel on 25 Jan 2026 start from NZ$256.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at St Giles House Hotel?

Yep, St Giles House Hotel has a self car park for GBP 10.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is there a spa on site at St Giles House Hotel?

Yep, there is an onsite spa at St Giles House Hotel. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

What makes St Giles House Hotel a romantic place to stay?

Couples spa treatments and a champagne service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at St Giles House Hotel.

Does St Giles House Hotel serve breakfast?

Yeah, cooked-to-order breakfast is available daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at St Giles House Hotel?

No, St Giles House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at St Giles House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at St Giles House Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at St Giles House Hotel?

Cats and dogs are welcome at St Giles House Hotel, with food and water bowls on offer.

St Giles House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 151 out of 327 reviews
Rating 8 - Good. 106 out of 327 reviews
Rating 6 - Okay. 48 out of 327 reviews
Rating 4 - Poor. 18 out of 327 reviews
Rating 2 - Terrible. 4 out of 327 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mrs GR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

.
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for central Norwich. Theatre and shops 5 min walk. Main areas tastefully decorated. Spotless. Very calm feel. Reception quirky a private little office room off the side of entrance. Felt like we had stepped back in time. It had a little ding ding bell on the desk for attention. Felt like I was meeting the Bank Manager but don't change your uniqueness. I dread to think how you get on if you have a rush on though! Parking £10 I understand why but great you let us leave our car there next day for as long as needed. Our room spotless and very spacious with a massive telly. The bathroom fan extremely noisy like a jet engine I think you have a problem there but mercifully turned off as long as you avoided putting the light on. We had wished you were serving evening meals. It spoilt our stay. We did not know where to go so ended up with a Burger King. Breakfast a lovely quiet time. Only 2 other tables when we sat down. My full English took 45 mins to come sat with my one coffee offered to me, May I suggest putting a coffee pot on the side so we can help ourselves even a toaster. When my breakfast arrived was worth it. Freshly cooked, non greasy and very tasty. When we come back which we will, I hope you will offer evening meals. All in all, Thank you St Giles for a lovely stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

6/10 Okay

Alison

Needs a little TLC

Nice central location. A bit shabby in places. Allocated accesible room which not asked for mean't sink mirror to low for me to do contacts. Breakfast very good and good choice.
Stayed 1 night in Aug 2025

8/10 Good

Martin

Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Good location dated hotel

A good location for central Norwich with convenient car parking (£10 per 24hr). Hotel is quite dated + a bit shabby in places. Our room was fairly clean but could do with some TLC. We could hear music all night from somewhere nearby. It wasn't horribly loud but it was only a Tuesday night, so perhaps it's worse on weekends. A fridge in the room would have been nice, but we appreciated the kettle/tea and coffee mugs. Good size towels but the shower leaked all over the floor so they were used to mop that up. Pillows are awful.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service
Staff were really great. Room (no 1) was fine, if a bit spartan (could have done with another chair for instance). The bathroom was rather tired, though, and water splashed under the shower door, so the floor became very slippery.
Stayed 2 nights in Aug 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good value

Entrance to the hotel and public areas are lovely. Rooms are located in the rear 1970s extension. Basic but finished adequately. Decent value
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely could not have picked a better place to stay upon my return to Norwich. The staff were above and beyond, helping accommodate our stay and making us feel welcome
Back patio outside the bar
Inside by the bar
Stayed 1 night in Jul 2025

6/10 Okay

Christine

Bed comfortable and shower hot but room and bathroom very Spartan and def not welcoming and cosy. Room is crying out for some curtains - dreadful black blinds.
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation party

Great little hotel in the heart of Norwich Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

This hotel is amazing. It’s beautiful, the food and cocktails are great and the staff are brilliant. Genuinely the best service we have received in a very long time. Cannot recommend it highly enough.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Victorian Luxury

Great Location, victorian luxury feel
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff and the room was comfortable and spacious. Breakfast was very good and ran till 10am on all days which isn't the norm these days. Also there was none of that nonsense about stating what time you wanted breakfast, or even pre-ordering what you were going to eat - something that more and more hotels are doing these days. There was also a night porter who could serve drinks, something that is also becoming a rarity. I couldn't fault anything about our stay, and would easily stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a property with lots of character. Good breakfast in the area downstairs. we enjoyed our stay. Only issue was the parking lot is quite hard to find.
Stayed 1 night in Jul 2025

8/10 Good

David, Houston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and accommodating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Filipa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived half hour earlier than expected for check-in but room was already available so after a long drive it was lovely to be able to drop our bags and start our break to Norwich. Wisely refurbished hotel, amazing location, accessible, with car park available (a bit tricky to get it, but at 2nd attempt we found it following the clear instructions sent via email). Lovely cooked breakfast, georgian style room was spaceous and lovely, comfortable soft bed, really quiet road, beautiful cocktails. Friendly and welcoming staff, a really nice and quiet atmosphere with a luxurious old-building feel without making you feel uncomfortable.
Stayed 2 nights in Jun 2025

8/10 Good

Mandy

Stayed 2 nights in Jun 2025

10/10 Excellent

vicky

Stayed 1 night in Jun 2025