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The Norwich Hotel

3.0 star property

Photo gallery for The Norwich Hotel

Bar (on property)
Restaurant
Bar (on property)
Front of property
Reception

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Breakfast available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
116 Thorpe Road, Norwich, England, NR1 1RU
  • Place, Carrow Road Stadium
    ‪7 min walk‬
  • Place, Norfolk Broads
    ‪7 min walk‬
  • Place, Norwich Castle
    ‪18 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Room

Desk, bed sheets

Double Room

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, bed sheets

Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 7 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Norwich

At The Norwich Hotel you'll be within just a 10-minute stroll of Norfolk Broads and Carrow Road Stadium. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and wedding services. Additionally, you'll find luggage storage. Cooked-to-order breakfast is available. There's also the convenience of free self parking. .Near this 3-property class Thorpe Hamlet hotel, you'll find University of East Anglia.

What's nearby

  • Carrow Road Stadium - 7 min walk - 0.7 km
  • Norfolk Broads - 7 min walk - 0.7 km
  • Norwich Riverside Walk - 10 min walk - 0.9 km
  • Norwich Cathedral - 16 min walk - 1.4 km
  • Norwich Castle - 18 min walk - 1.5 km

Getting around

  • Norwich Station - 7 min walk
  • Norwich (NWI-Norwich Intl.) - 24 min drive

Restaurants

  • ‪The Fat Cat & Canary - ‬8 min walk
  • ‪Lollards Pit - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Coach and Horses - ‬3 min walk
  • ‪The Jubilee - ‬7 min walk

About this property

The Norwich Hotel

WiFi is free in public spaces. Free self parking is available.

This 3-star Norwich hotel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • No smoking on site
The Norwich Hotel offers 38 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 8.95 per person

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 25 April 2022 to 11 September 2024 (dates subject to change).
The property is closed between 25 April and 31 March.
This property will be closed from 26 April 2022 to 31 December 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 8.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

Norwich Hotel
The Norwich Hotel Hotel
The Norwich Hotel Norwich
The Norwich Hotel Hotel Norwich

Frequently asked questions

What is the cancellation policy at The Norwich Hotel?

The Norwich Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Norwich Hotel?

Yep, The Norwich Hotel has a free self car park.

Does The Norwich Hotel serve breakfast?

You bet, cooked-to-order breakfast is available at The Norwich Hotel.

Is there a free airport shuttle available at The Norwich Hotel?

No, The Norwich Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Norwich Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Norwich Hotel?

No, pets are not allowed.

The Norwich Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 21 out of 167 reviews
Rating 8 - Good. 44 out of 167 reviews
Rating 6 - Okay. 47 out of 167 reviews
Rating 4 - Poor. 26 out of 167 reviews
Rating 2 - Terrible. 29 out of 167 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

Not bad

Bed was comfy. The room was very dated and not v clean. staff were friendly enough. I'd say an okay hotel for the money and one night. Location is good
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel and always been happy with it. The staff are really friendly and welcoming. Yes it is a little dated but if you want something fancy then pay twice the price elsewhere. For the price on a Saturday night in Norwich it's great. Always very clean and comfy. Nice and quite too, and a few minutes walk to the train station and Riverside. Thanks very much no doubt we'll be back soon!
Stayed 1 night in Feb 2022
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

It was a good stay beds were really comfortable
Stayed 2 nights in Feb 2022
Verified

2/10 Terrible

Elliot

Disliked: Cleanliness, staff & service, property conditions & facilities

Poor

Radiator was hung on by a shoe lace, gave our key to someone else simply not good enough! Had car keys, christmas present all in our room
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel

Awful hotel, room was messy, tiles in the bathroom were all loose. Disgusting hotel
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slum Dog Millionare

Awful, just awful
Stayed 1 night in Nov 2021
Verified

8/10 Good

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the staff. Only problem was it was so noisy people ealking past didnt seem to care about others trying to sleep at 2/3am
Stayed 3 nights in Nov 2021
Verified

6/10 Okay

Edward

Below par

The room had no mains water to fill up the kettle only bathroom water, the walls had stains on them.the bar and restaurant wasn’t open so the price wasn’t competitive for a room only. I wouldn’t recommend this hotel to friends and family. Norwich as a city is lovely vibrant but would find a different hotel.
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

Gareth

Disliked: Amenities, property conditions & facilities
It’s a lower rate for a reason Heating was uncontrolled shower was also uncontrolled freeze and scald for a minute adjustment of the pitiful flow
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Clare

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Seen better days but clean

Good location and free parking, staff were helpful
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

BRIAN

Disliked: Cleanliness, property conditions & facilities
Avoid,not nice.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Cuong

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Linda

Disliked: Amenities, property conditions & facilities
The breakfast was good and the staff were friendly enough but the room was so in need of a refresh. Not even a proper wardrobe and the shelves were filthy, toilet was stained and bathroom smelled of damp. Basic was not the word and it wasn't cheap, we'd have paid the same for Premier Inn with a comfy bed, bedside light, proper wardrobe and freshly decorated. We had to have windows open as it was so hot and all we could hear all night was the staff chatting, singing and laughing all night the 1st night then I think all they did the 2nd night was walk in circles around the building, we were opposite the stairs and all we could hear was them talking loudly then when they got back down to the staff quarters we could still hear them. I think the last time I heard them was 5am. We were going to spend the day around the City before we headed home but we were so exhausted we just couldn't wait to get home. Fawlty Towers was like the Ritz compared to this place.
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Martin

Disliked: Cleanliness, room comfort
Very old dated building with very poor cleanliness
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service

Cheap and cheerful

Nice lady at check in. Check in was quick. Room was clean and sufficient. Bathroom dated but did the job. Free parking a massive bonus. Close to good pub.
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Last resort stay

The staff are lovely. But the hotel is in need of a deep clean and a renovation. The rooms are dated and not very clean the shower is woeful. If no other choice and happy to accept it for its flaws then it’s okay
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Amanda

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Good and not so good

Good points - close to town, free parking, got upgraded to a family room from twin, friendly. It would be perfect for people just needing a bed for a night out. Bed was amazingly comfy! Not so good points - Rooms could do with an upgrade, worn and a bit knackered. Used discount vouchers, not sure I would stay there again full price.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Stuart

Disliked: Cleanliness, property conditions & facilities, room comfort
Something from the 70's
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Spencer

Disliked: Cleanliness, property conditions & facilities

Ok stay

Not much sound proofing, woke up early to banging around above us😔
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not happy

Hotel very well worn cleanliness not the best won’t be stopping again
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

ANDREW

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great location

Lovely welcome very helpful very nice home cooked breakfast. Location perfect for the town centre being a short walk. Hotel unfortunately was very run down. Recently had a terrible flood so the hotel smelt very damp and musty. Awaiting a much needed complete renovation.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel in a good location. Walkable to the city centre and close to plenty of restaurants. With good level of parking space and friendly hotel staff. The cleanliness of the hotel however needs improving.
Stayed 4 nights in Jun 2021
Verified

2/10 Terrible

Peter

Disliked: Room comfort
Not worth the money. At all. Will not be staying here again. Creaky bed. Tv remote didn’t work. No chair in the room. Noisy hotel.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended, cheap and cheerful stay.

Lovely little hotel at a bargain price. We stayed for just one night while we visited family in the area. 3 double rooms were basic but had tea making facilities and a working tv. The bathroom was equipped with a bath and a shower. Exactly what I needed. They where extremely clean and the bed was very comfortable. All the staff where very polite and welcoming, check in and out was made to be very simple. Only negative I could possibly comment on was the hotel being slightly outdated but it didn't affect our stay in the slightest. Will definitely book again. Thank you.
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointingly Shabby, Not 3 Stars

This is marketed as a 3-star hotel, but the place is quite run down. Our room door was open when we arrived, the floors hadn't been vacuumed, and the overall impression was very shabby. The shower took ages to get hot water through, and then it was either cold or too hot to stand under - though the shower head holder was broken so you couldn't stand under it anyway. We only needed a place to sleep so this didn't ruin our stay, and had we expected a budget hotel I wouldn't be writing this review. However, for the price paid it was extremely disappointing.
Stayed 1 night in Nov 2020