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Pousada Serrana

3.0 star property

Photo gallery for Pousada Serrana

Front of property
Free daily buffet breakfast
A neatly made bed with white linens and rolled towels, a framed picture of a church on the wall, and bedside lamps.
Courtyard
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View map
R. Cel. Alfredo Steglich 388, Nova Petropolis, RS, 95150-000
  • Place, Imigrant Mall
    ‪1 min walk‬
  • Place, Immigrant Park
    ‪3 min walk‬
  • Place, Flower Square
    ‪6 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪39 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a bed, bedside lamps, a nightstand, a chair, and a window with curtains.

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with a bed, bedside lamps, a window with curtains, a radiator, and a wall-mounted air conditioner.

Deluxe Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Nova Petropolis

At Pousada Serrana you'll be within steps of Imigrant Mall and Immigrant Gallery. Highlights at this pousada include a complimentary breakfast, free self-parking and a bar/lounge. .This pousada has free WiFi in public areas, a games room and a garden. Added amenities include a coffee shop/cafe and a microwave in a common area. .In proximity to this 3-property class Pousada da Neve pousada you'll find Snowland Park.
View more Pousadas in Nova PetropolisOpens in a new window

What's nearby

  • Imigrant Mall - 1 min walk - 0.2 km
  • Immigrant Gallery - 1 min walk - 0.2 km
  • Immigrant Park - 3 min walk - 0.3 km
  • Flower Square - 6 min walk - 0.5 km
  • Green Labyrinth - 7 min walk - 0.7 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 45 min drive

Restaurants

  • ‪Zaandam - ‬9 min walk
  • ‪Quiero Café - ‬3 min walk
  • ‪Unser Haus Restaurante - ‬12 min walk
  • ‪Café & Cia - ‬3 min walk
  • ‪Torquês Restaurante - ‬11 min walk

About this property

Pousada Serrana

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Pousada Serrana also features an arcade/games room, a garden, and a television in common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Nova Petropolis pousada.

  • 23 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (limited hours)
  • Storage area for luggage
  • Games room or arcade
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Pousada Serrana offers 23 air-conditioned accommodations, with minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Hotel Petrópolis
Pousada da Neve
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 88 reviews
The price is NZ$130
includes taxes & fees
12 July - 13 July
Hotel Petrópolis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Serrana Brazil Nova Petropolis
Pousada Serrana Nova Petropolis
Pousada Serrana Pousada (Brazil)
Pousada Serrana Pousada (Brazil) Nova Petropolis

Frequently asked questions

What is the cancellation policy at Pousada Serrana?

Pousada Serrana offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pousada Serrana?

Yep, Pousada Serrana has a free self car park.

Does Pousada Serrana serve breakfast?

Yeah, free buffet brekkie is on offer on weekdays between 7:00 AM and 9:30 AM and weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Pousada Serrana?

No, Pousada Serrana does not offer an airport shuttle service.

What time are check-in & check-out at Pousada Serrana?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Pousada Serrana?

No, only service animals are allowed.

Pousada Serrana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 40 reviews
Rating 8 - Good. 9 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People friendly and excellent location
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Janaina Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima estadia

Hotel muito agradável, ótimo atendimento. Café da manhã muito bom, principalmente pelosnovos mexidos que estavam fantásticos!!! Quartos limpos, camas confortáveis. Nada a reclamar.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Férias

Pousada no centro de Nova Petrópolis. Fácil acesso para quem quer ir para Gramado. Próximo de malharias, parques e próximo também a praça principal onde está o labirinto. Ótimo café da manhã. A garagem é um pouco apertada, se chegar tarde da noite terá um pouco de dificuldade de estacionar. Fomos bem acessorados pela equipe da pousada, sabem tratar bem a clientela. Quarto aconchegante, cama grande e o colchão meio duro ( não faz o meu gosto). Serviço de quarto nota 10. Pousada com elevador. Obrigado a todos.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Nilce Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sempre é excelente viajar !

O atendimento foi muito bom e o espaço muito bem organizado e limpo!
Stayed 1 night in Aug 2021
Verified

8/10 Good

Luiz Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Muito bom hotel ! Cafe da manhã e medidas de seguranças perfeitas
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Alana Glicy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estadia

Pousada bem limpa! Cama confortável. Café da manhã gostoso.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

LEONARDO V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada extremamente aconchegante

Pousada extremamente aconchegante, funcionários muito receptivos e prestativos, camas e travesseiros confortáveis e um ótimo café da manhã. Em um eventual retorno a Nova Petrópolis, com certeza nos hospedaremos nessa pousada.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Devandir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada simples, bem localizada.

Pousada simples, bem localizada.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

PRISCILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento dos funcionários ótimo , café da manhã muito bom !
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção!

A pousada é bem confortável. O custo-benefício é excelente. A pousada é bem no centro o que permite fazer tudo a pé.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima

Fomos em família, fomos muito bem recebido a menina que nos recebeu foi muito simpática e atenciosa , sem tirar o café da manhã que é maravilhoso e bem servido amamos e com certeza iremos retornar 😊
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espetacular! Funcionários educados e sempre prontos a ajudar! Limpeza impecável! Café da manhã nota. 1000! Destaque para funcionária Elis! Recomendo muito!!!!
Stayed 1 night in Feb 2021
Verified

8/10 Good

Rogério Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício.

Ótima pousada. Ótimo atendimento. Bem localizada. Facil acesso. Ótimo café. Quarto confortável. Preço justo pelo que oferece. Poderia melhorar o conforto dos quartos (Chuveiro, cama e movris)
Stayed 1 night in Dec 2020
Verified

8/10 Good

Joicelir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção em Nova Petrópolis.

A Pousada Serrana é uma ótima opção de hospedagem em Nova Petrópolis, localização excelente, ótimo atendimento, estacionamento próprio e um bom café da manhã.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Maria Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ótima estadia

Boa pousada em Nova Petrópolis. O atendimento foi muito bom e gostei bastante do café da manhã.
Stayed 1 night in Dec 2020
Verified

8/10 Good

Iara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo dentro do esperado. Recepção ótima. Quarto confortável e limpo. Café da manhã dentro dos padrões de qualidade que se esperava.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

GENI GENUINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elogio

Incrível em todos os aspectos. Recomendo
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Welder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível !!!

Incrível !!! Atendimento excepcional por parte dos funcionários, sempre muito solícitos e gentis. Quarto muito limpo, camas confortáveis, roupas de camas e toalhas limpas, café da manhã muito bom. Destaque para os cuidados durante o café da manhã em virtude da pandemia, obrigatório uso de máscaras e luvas para se servir. Voltarei com certeza e recomendo !!!
Stayed 3 nights in Oct 2020
Verified

10/10 Excellent

Adair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom. Funcionários atenciosos. Café da manhã gostoso!!
Stayed 1 night in Oct 2020
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superou às expectativas

Recepção muito boa, lugar muito bom e agradável
Stayed 1 night in Sep 2020
Verified

8/10 Good

Maicon

Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Milton

Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Vitorelis

Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

LUIZ CARLOS ILGES

Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Simone

Stayed 1 night in Dec 2022