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Wyndham Grand Novi Vinodolski Resort

3.5 star property
Comfortable hotel near the beach

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Photo gallery for Wyndham Grand Novi Vinodolski Resort

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Deluxe Apartment, 3 Bedrooms, Sea View (1 Queen Bed, 4 Single Beds) | Terrace/patio
Beach/ocean view
Reviews
7.2

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available

Explore the area

Map
Hrastic 15, Novi Vinodolski, 51250
  • Popular LocationMazuranic's home5 min drive
  • Popular LocationNovi Vinodolski Beach11 min drive
  • Popular LocationCrikvenica Beach16 min drive
  • AirportRijeka (RJK)28 min drive

Room options

Premium Apartment, 1 Queen Bed with Sofa bed (One-Bedroom)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Apartment, 1 Queen Bed with Sofa bed, Sea View (One-Bedroom)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 King Bed (Guest Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, Sea View (Guest Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Premium Apartment, 2 Bedrooms (1 Queen Bed, 2 Bunk Beds)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds

Premium Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Apartment, 2 Bedrooms (Lateral Sea View)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Premium Apartment, 2 Bedrooms, Sea View (1 Queen Bed, 2 Bunk Beds)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds

Premium Apartment, 3 Bedrooms, Sea View (Gallery, 2 Queen Beds & 1 Single Bed)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 73 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

Highlights

Furnished balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, Multiple Beds, Accessible (Connected Rooms)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 56 sq m
  • Park view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms, Accessible (1 Queen Bed, 2 Single Beds)

Highlights

Furnished patio
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Deluxe Apartment, 2 Bedrooms, Sea View (1 Queen Bed, 2 Single Beds)

Highlights

Furnished patio
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 90 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Deluxe Apartment, 3 Bedrooms, Sea View (1 Queen Bed, 4 Single Beds)

Highlights

Furnished patio
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 100 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

Similar properties

About the area

Novi Vinodolski

A family-friendly stay in Novi Vinodolski awaits you at Wyndham Grand Novi Vinodolski Resort. You'll be within a 5-minute walk of Kvarner Gulf and 1.7 km (1.1 mi) from Church of St. Trinity. Highlights at this beach hotel include 3 restaurants, 5 poolside bars and a full-service spa. .A day of pampering at NOVISPA can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Sea Breeze, is open for lunch. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the 4 outdoor tennis courts, indoor swimming pool and gym plus access to tennis lessons. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Buffet breakfast is available daily. There's also self parking, along with the convenience of car rentals on site. .With a stay at this 3.5-property class Novi Vinodolski hotel, you'll be 2.3 km (1.4 mi) from Church of Saint Philip and Jacob and 2.6 km (1.6 mi) from Frankopan Castle.

What's nearby

  • Frankopan Castle - 4 min drive
  • Mazuranic's home - 5 min drive
  • Novi Vinodolski Beach - 11 min drive
  • Crikvenica Beach - 16 min drive
  • Pecine Beach - 60 min drive

Getting around

  • Škrljevo Station - 33 min drive
  • Rijeka (RJK) - 29 min drive

Restaurants

  • Mandrać - 4 min drive
  • Captain's Club - 4 min drive
  • Buffet Bonaca - 8 min walk
  • Pizzeria Nava - 5 min drive
  • Nebo - 6 min drive

About this property

Wyndham Grand Novi Vinodolski Resort

Comfortable hotel near the beach
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Wyndham Grand Novi Vinodolski Resort such as a seasonal outdoor pool and an indoor pool.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 5 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts and a health club. Parking is available for a fee.

  • 429 guestrooms or units
  • 4 levels
  • 36 buildings
  • 3 dining venues
  • 5 bars by the pool
  • Built in 2004
  • Terrace on the roof
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • ATM
  • Lift
  • Bar or lounge
  • Bar on the beach
  • 1 conference room
  • Swim-up bar
Wyndham Grand Novi Vinodolski Resort offers 429 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Novi Vinodolski hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided once per stay.

NOVISPA has 16 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Croatian, English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Covered parking on site (EUR 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 16 for adults and EUR 8 for children
  • 3 restaurants
  • 5 poolside bars
  • A bar/lounge
  • A beach bar
  • A swim-up bar

Restaurants on site

  • Balance
  • Enjoy
  • Sea Breeze

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Indoor pool
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • One-time housekeeping
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 36 buildings
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during January, February, March, April, May and October:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Weight limit: 13 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 8 for children
  • Covered self-parking fee: EUR 12 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Novi Spa Hotels Resort Apartments Novi Vinodolski
Family Apartments Novi Novi Vinodolski
Family Novi Novi Vinodolski
Novi Spa Hotels Resort Novi Vinodolski
Novi Spa Hotels Resort Apartments
Novi Spa Hotels Novi Vinodolski
Novi Spa Hotels
Novi Spa Hotel And Resort
Family Apartments Novi
Wyndham Grand Novi Vinodolski
Hotel Wyndham Grand Novi Vinodolski Resort Novi Vinodolski
Novi Vinodolski Wyndham Grand Novi Vinodolski Resort Hotel
Hotel Wyndham Grand Novi Vinodolski Resort
Wyndham Grand Novi Vinodolski Resort Novi Vinodolski
Wyndham Grand Resort
Wyndham Grand
Novi Spa Hotels Resort Apartments
Family Apartments Novi
Valtur Novi Spa Residence
Novi Spa Hotels Resort
Wyndham Grand Resort
Wyndham Grand Novi Vinodolski
Wyndham Grand
Hotel Wyndham Grand Novi Vinodolski Resort Novi Vinodolski
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Hotel Wyndham Grand Novi Vinodolski Resort
Wyndham Grand Novi Vinodolski Resort Novi Vinodolski
Novi Spa Hotels Resort Apartments
Family Apartments Novi
Valtur Novi Spa Residence
Novi Spa Hotels Resort
Wyndham Grand Novi Vinodolski
Wyndham Grand Novi Vinodolski Resort Hotel
Wyndham Grand Novi Vinodolski Resort Novi Vinodolski
Wyndham Grand Novi Vinodolski Resort Hotel Novi Vinodolski

Frequently asked questions

What is the cancellation policy at Wyndham Grand Novi Vinodolski Resort?

Wyndham Grand Novi Vinodolski Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Grand Novi Vinodolski Resort?

As of 19 May 2024, prices found for a 1-night stay for 2 adults at Wyndham Grand Novi Vinodolski Resort on 22 May 2024 start from NZ$248.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Grand Novi Vinodolski Resort?

Yep, Wyndham Grand Novi Vinodolski Resort has a covered self car park for EUR 12 per day.

Are there any beaches close to Wyndham Grand Novi Vinodolski Resort?

The closest beach to Wyndham Grand Novi Vinodolski Resort is Novi Vinodolski Beach (2.6 km).

Is there a spa on site at Wyndham Grand Novi Vinodolski Resort?

Yep, NOVISPA is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Wyndham Grand Novi Vinodolski Resort have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open from June to September.

Does Wyndham Grand Novi Vinodolski Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Wyndham Grand Novi Vinodolski Resort?

Wyndham Grand Novi Vinodolski Resort features 5 poolside bars, a full-service spa and a health club.

Is Wyndham Grand Novi Vinodolski Resort family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Wyndham Grand Novi Vinodolski Resort is a hit with families.

Does Wyndham Grand Novi Vinodolski Resort serve breakfast?

You bet, buffet breakfast is on offer daily.

Is there a free airport shuttle available at Wyndham Grand Novi Vinodolski Resort?

No, Wyndham Grand Novi Vinodolski Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Grand Novi Vinodolski Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham Grand Novi Vinodolski Resort?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Wyndham Grand Novi Vinodolski Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 21 out of 97 reviews" "
Rating 8 - Good. 38 out of 97 reviews" "
Rating 6 - Okay. 20 out of 97 reviews" "
Rating 4 - Poor. 12 out of 97 reviews" "
Rating 2 - Terrible. 6 out of 97 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Eldar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, our stay at this “5 star” resort was less than ideal. We were disappointed the second we stepped inside. As you walk around the property, you can see that general maintenance is not a priority to management. We arrived a few hours before check in and wanted to take advantage of the amenities, but the pool was cold and the hot tub lukewarm. When we were able to check in, we were told that we were given a complimentary upgrade to a room with a sea view, and were completely underwhelmed when we walked in. The second we opened the door, there was a strong odor that hit us, the wallpaper and amenities were outdated, and overall, not what we were expecting. We would have cancelled the reservation altogether but didn’t have a refund option.
Stayed 1 night in Sep 2023

10/10 Excellent

Feodor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, it has an hotel and "an apartment" part. Property is huge, has multiple pools, private beach and access to public one. Some things are still closed but its ahuge place. AC works fine, service is good and polite. For me its a place to get back to.
Stayed 4 nights in Jul 2023

6/10 Okay

Irina

Stayed 6 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Very Dated. Room was very run down. Entire property very old nothing like the pictures that are online. Only great thing was the staff very nice and accommodating. There was nothing close to walk too and taxi service was not available so only restaurant was the one at the hotel, food was just okay
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Pass on this place
For the price we expected it to be really nice. Seems the property was in need of repairs, paint etc. looked way nicer in the photos. Also we had lunch by the pool and it wasn’t anything terrific. My husband ordered a sandwich and it came with a chicken nugget inside of it! My kids could have made a better lunch.😂 Oh and they have chairs in the beach...plastic and mostly broken. Better to spend your hard earned money elsewhere!
Stayed 2 nights in Aug 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place.
Very good, comfortable hotel with many pools and sea beach.
Stayed 6 nights in Aug 2019

8/10 Good

kerry

Disliked: Property conditions & facilities
So much potential but needs work.
The apartments are super worn and furniture broken and stained. Kitchens are missing basic items like soap, sponge, dish towel, kettle, etc. The majority of the staff seems to be laCking in hospitality training - especially for what is considered a resort property. Many were dismissive and rude. Sad because there is so much potential. Wyndham recently purchased the property and promises a refresh soon. Great area. Amazing clean beaches.nice pools. Breakfast was great with many choices and decent quality.
Stayed 2 nights in Aug 2019

4/10 Poor

Bogdan

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Quite a fantastic place to come, the complex is full of facilities to join, nevertheless service quality so something I couldn’t understand as a costumer that has been in many locations in the world. Room cleaning was not scheduled a per my knowledge, we had to continuously call reception for things like pillows, brooms, soap and towels. Then internet service was good the first day then intermittent, family not happy. On top of this, room furniture and other utilities just too basic. I think needs more attention from service management or maintenance department. Attention- location is fantastic but house service and conditions need an uplift
Stayed 4 nights in Aug 2019

8/10 Good

Ben

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Beaulifull view and swimming pools with acceptional water views
Stayed 4 nights in Aug 2019