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Emerald Hotel

Property class: 3.5

Photo gallery for Emerald Hotel

A hotel room with a large bed, a view of the beach, and a balcony with a railing.
A hotel lobby with a reception desk, a seating area, and a decorative wall with geometric patterns.
A staircase with a wooden railing and a chandelier.
A restaurant with round tables and chairs, large windows with curtains, and a person dining.
A hotel room with a large bed, a wooden headboard, a desk with a chair, and a television.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
The current price is NZ$223
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
Vuna Road, Nuku'alofa, Tongatapu
  • Place, Talamahu Market
    ‪8 min walk‬
  • Place, Basilica of St Anthony of Padua
    ‪14 min walk‬
  • Place, Royal Palace of Tonga
    ‪18 min walk‬
  • Airport, Nuku'alofa (TBU-Fua'amotu Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe King Room, Downstairs, Garden View

A hotel room with a large bed, a nightstand with a lamp, a desk, and a chair.

Deluxe King Room, Downstairs, Garden View

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Sea View

A hotel room with a bed, a table, and chairs, a balcony with a view of palm trees and a cloudy sky.

Deluxe King Room, Sea View

8.8 out of 10
Excellent
(5 reviews)
  • Beach view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Upstairs, Garden View

A hotel room with a large bed, a bedside table, a chair, and a desk.

Deluxe King Room, Upstairs, Garden View

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, each with a headboard and a pillow with a floral pattern. There is a nightstand between the beds with a lamp and a phone.

Deluxe Twin Room

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Mini Suite Sea View

A hotel room with a large bed, a view of the beach, and a balcony with a railing.

Executive Mini Suite Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Nuku'alofa

Emerald Hotel places you in the centre of Nuku'alofa, within just a 15-minute stroll of Talamahu Market and Basilica of St Anthony of Padua. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Emerald Restaurant., serves Asian cuisine. Enjoy access to bike hire and a playground. Additionally, you'll find laundry facilities, concierge services and dry cleaning/laundry services. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Nuku'alofa hotel include Royal Palace of Tonga and Royal Tombs.

What's nearby

  • Talamahu Market - 8 min walk - 0.7 km
  • Basilica of St Anthony of Padua - 14 min walk - 1.3 km
  • Royal Tombs - 16 min walk - 1.4 km
  • Royal Palace of Tonga - 18 min walk - 1.5 km
  • St Mary's Cathedral - 1 min drive - 1.4 km

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 49 min drive

Restaurants

  • ‪Mommas' Harbourview Restaurant - ‬4 min drive
  • ‪Friends Cafe - ‬10 min walk
  • ‪Billfish Bar and Restaurant - ‬20 min walk
  • ‪Waterfront Restaurant - ‬14 min walk
  • ‪Dining Room - ‬5 min walk

About this property

Emerald Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Emerald Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nuku'alofa hotel.

  • 20 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 2011
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Emerald Hotel offers 20 air-conditioned accommodations with coffee/tea makers and complimentary slippers. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Similar properties

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald Restaurant.

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cots (infant beds) are available for USD 25.0 per stay.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25.00 per person
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Emerald Hotel Tonga
Emerald Tonga
Emerald Hotel Nukualofa
Emerald Nukualofa
Emerald Hotel Nuku Alofa
Emerald Nuku Alofa
Emerald Hotel Nuku'alofa
Emerald Nuku'alofa
Emerald Hotel Hotel
Emerald Hotel Nuku'alofa
Emerald Hotel Hotel Nuku'alofa

Frequently asked questions

Is parking available at Emerald Hotel?

Yep, Emerald Hotel has a free self car park.

How much does it cost to stay at Emerald Hotel?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Emerald Hotel on 13 Nov 2026 start from NZ$223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Emerald Hotel?

The closest beach to Emerald Hotel is Ha'atafu Beach (16.2 km).

What makes Emerald Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Emerald Hotel.

Is there a free airport shuttle available at Emerald Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Emerald Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Emerald Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Emerald Hotel?

No, only service animals are allowed.

Emerald Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 37 out of 153 reviews
Rating 8 - Good. 42 out of 153 reviews
Rating 6 - Okay. 38 out of 153 reviews
Rating 4 - Poor. 22 out of 153 reviews
Rating 2 - Terrible. 14 out of 153 reviews

6.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here if you don't have to. Very old and run down. Room not clean and missing so many things. Bed was so hard and uncomfortable. Staff were generally lovely but not super helpful.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super hard otherwise enjoyed spacious room, hot water, and cool box with all the switches.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and warm welcoming , The room was clean on daily basic always feeling fresh . I highly recommend.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here thank you so much the service!
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do not stay here. There are bugs and cockroaches, sleeping on the bed is like sleeping directly on the coils of the mattress, and the sheets are stained with orange along with the towels. Most people book and then end up canceling and staying next door.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good the staff was nice they help very well. Breakfast was good. Definitely will book it again. You get what you pay for it’s not a 5 star hotel. I was pretty much out all day. You need somewhere to lay your head and enjoy The views of Tonga.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly bith at the front desk and the restaurant!
Stayed 7 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Verified review

6/10 Okay

Liked: Staff & service, amenities
Friendly staff and very helpful
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Emerald Hotel was a lovely place to stay. Those who worked there were so kind and friendly. We loved our stay. A special thanks to Nai on the reception.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service
Good central location and while the rooms are dated the staff and team there were very friendly and helpful.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The best hotel in Tonga to stay. Friendly customers services, rooms clean and comfortable and food delicious, fast service and price is right. This is my hotel of choices. Security officer boy he is so friendly. Thank you officer!!
Stayed 14 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
I liked the sea view Room, good location. Restaurant is open on Sundays . Overall enjoyed my stay .
Stayed 8 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent service
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner is really nice and helped us a lot. The chinese restaurant aside is really good as well.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and in walking distance to the main business centers. Staff at the reception was very friendly and helpful.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Staff & service
The staff here are amazing and go above and beyond to help solve any issues, close to downtown and market, lots withing walking distance, on the waterfront
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Corridor was under repainting.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter & I really enjoyed our stay at the Emerald. The staff were very friendly, the Asian meal from their restaurant was v nice & it was worth while paying extra for the ocean view room
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great taxi service from and to the airport! Hotelroom was clean and beds were comfy! Breakfast was basic but still enough for the start of the day.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
This place is in a great location and has so much old world charm that it could be a great hotel. But it's run down, lots of broken things, and not clean enough for most Americans.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
I like their service also place is clean and everything perfect to me thank you Emrald boss and staff for doing good job l love it .
Stayed 3 nights in Feb 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Located next to the seaside but in need of refurbishment
Stayed 13 nights in Jun 2024