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Best Western Plus Astana

3.5 star property
Hotel in Astana with 24-hour fitness centre and free breakfast

Photo gallery for Best Western Plus Astana

Free daily full breakfast
Creator video
Reception
Property amenity
Premium Room, 1 King Bed, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$163
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
13a Dostyk Street, Astana, 010000
  • Place, Parliament of Kazakhstan
    ‪3 min walk‬
  • Place, Kazakhstan Central Concert Hall
    ‪7 min walk‬
  • Place, Bayterek Tower
    ‪9 min walk‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hairdryer
Bathrobes
Shower/bath combination
Private bathroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Hairdryer
Bathrobes
Shower/bath combination
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Hairdryer
Bathrobes
Shower/bath combination
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Street view

Premium Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bidet
Hairdryer
Bathrobes
Shower/bath combination
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Bathrobes
Shower/bath combination
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Bidet
Hairdryer
Bathrobes
Shower/bath combination
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite With King Bed - Non-Smoking

Minibar, in-room safe, desk, laptop workspace

Executive Suite With King Bed - Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Junior Suite, Air-Conditioned, Wi-Fi, Lcd Television, Mini Bar

  • Sleeps 2

Premium King Room With King Bed - Non-Smoking

  • Sleeps 2

Mini Double Room With Two Single Beds - Non-Smoking

  • Sleeps 2

View all photos for Apartment With King Bed And Kitchen - Non-Smoking

Bathroom

Apartment With King Bed And Kitchen - Non-Smoking

  • Sleeps 2

1 Queen Bed Wifi Mini Bar Coffee Tea Maker Safe Air-Conditioned Non Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Higher Floor, Safe, Wi-Fi, Coffee And Tea Maker, Air-Conditioned

  • Sleeps 2

About the area

Astana

Best Western Plus Astana places you in the centre of Astana, within a short 5-minute stroll of Parliament of Kazakhstan and Singing Fountain. Highlights at this hotel include free daily breakfast, a restaurant and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Free full breakfast is available daily between 7:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Yesil District hotel include House of Ministries and Kazakhstan Central Concert Hall.

What's nearby

  • Parliament of Kazakhstan - 3 min walk - 0.3 km
  • Singing Fountain - 3 min walk - 0.3 km
  • Kazakhstan Central Concert Hall - 7 min walk - 0.6 km
  • Bayterek Tower - 9 min walk - 0.8 km
  • Presidential Palace - 9 min walk - 0.8 km

Getting around

  • Astana Railway Station - 24 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive

Restaurants

  • ‪Starbucks Reserve - ‬5 min walk
  • ‪Өzen - ‬7 min walk
  • ‪MADO - ‬6 min walk
  • ‪Degirmen - ‬8 min walk
  • ‪Mökki - ‬7 min walk

About this property

Best Western Plus Astana

Hotel in Astana with 24-hour fitness centre and free breakfast
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Best Western Plus Astana. Parking is available for a fee.

This 3.5-star Astana hotel is smoke free.

  • 108 guestrooms or units
  • 10 levels
  • Conference rooms
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Astana offers 108 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (KZT 2,000 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Astana

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 8900.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: KZT 2000 per day
  • Rollaway bed fee: KZT 8900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

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Frequently asked questions

Is parking available at Best Western Plus Astana?

Yep, Best Western Plus Astana has an uncovered self car park for KZT 2000 per day. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Plus Astana?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Astana on 22 Feb 2026 start from NZ$162.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Astana serve breakfast?

You bet, complimentary full breakfast is served daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Best Western Plus Astana?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Best Western Plus Astana?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Astana?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Astana?

No, pets and service animals are not allowed.

Best Western Plus Astana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 207 reviews
Rating 8 - Good. 57 out of 207 reviews
Rating 6 - Okay. 19 out of 207 reviews
Rating 4 - Poor. 5 out of 207 reviews
Rating 2 - Terrible. 5 out of 207 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities
Good location, nice variety at breakfast, friendly staff. The hotel is a bit worn down, but clean and comfortable. Would stay there again next time I’m in Astana
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Daniyar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Sep 2025

8/10 Good

ZHANNA, SANTA MONICA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast awful. Everything is cold and does not taste good. Looks like they're preparing food at the evening and giving to us a next day.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff & 24 hour reception.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location, workers were very nice and attentive!
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice centrally located hotel - Recommended

Straight-forward check-in and comfortable stay. Road at the front of the hotel is busy so if you are a light sleeper I would maybe suggest asking for a court-yard room. Staff were very helpful and courteous. Food and drink options were both very good in terms of choice, quality and cost. Centrally located so easy to navigate Astana from the hotel. Overall I would recommend of you are staying in Astana.
Stayed 3 nights in Sep 2025

8/10 Good

David

Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

A very conveniently situated hotel with friendly and helpful staff
Stayed 1 night in Aug 2025

4/10 Poor

Gustavo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old dark very old hotel never remodeled, dark hallways, dark rooms, breakfast pretty bad. Excellent reviews are fake....
Stayed 4 nights in Aug 2025

8/10 Good

Robert, Melbourne Beach

Liked: Cleanliness, staff & service
Location was good.
Stayed 3 nights in Jul 2025

2/10 Terrible

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Amazon people.
Stayed 6 nights in Jul 2025

8/10 Good

IULIIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garbage bin was full from previous guests and glasses for drinking water were not clean having lipstick stains on them:(( overall room was clean and great bed, hada nice sleep👍
Stayed 1 night in Jun 2025

6/10 Okay

JAY

considering price and location this hotel is good for business purpose.
Stayed 1 night in Jun 2025

10/10 Excellent

Jean-Sébastien

Stayed 3 nights in Jun 2025

10/10 Excellent

Mrs Deborah J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Charles Roy

Stayed 2 nights in Jun 2025

6/10 Okay

Leszek

Business traveller
Liked: Staff & service
Rather average hotel - not horrible and not great. One the positive side: big rooms, cleanliness and perfect location in the city centre. On the negative side: breakfast, noise from outside and frozen pizza in their restaurant.
Stayed 5 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with friendly staff. Nice breakfast and room. Overall a very nice hotel to stay at.
Stayed 1 night in May 2025

6/10 Okay

Elena

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jong Oh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

manvel

Stayed 1 night in Feb 2025

10/10 Excellent

Minnur, Oakdale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024