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Best Western Plus Astana

Property class: 3.5

Photo gallery for Best Western Plus Astana

A buffet with various food items and a seating area with tables and chairs.
Creator video
A hotel room with a bed, a sofa, a desk, and a large window.
A bar area with a black bar counter, gold accents, and a patterned glass partition. There are bar stools and a seating area with red chairs.
A lobby with a marble reception desk, a tall pillar, and purple seating.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$177
includes taxes & fees
29 Aug - 30 Aug

Explore the area

View map
13a Dostyk Street, Astana, 010000
  • Place, Parliament of Kazakhstan
    ‪3 min walk‬
  • Place, Kazakhstan Central Concert Hall
    ‪7 min walk‬
  • Place, Bayterek Tower
    ‪9 min walk‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪19 min drive‬

Room options

View all photos for 1 Queen Bed, No Smoking

A hotel room with a bed, a chair, a small table, and a patterned rug.

1 Queen Bed, No Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 Single Beds, No Smoking

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a bathroom visible through a door.

2 Single Beds, No Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a TV, a desk with a phone, and a mirror.

Standard Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

A modern hotel room with a wooden floor, a large bed, a sofa, a desk, and a dining area.

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, and a TV mounted on the wall.

Executive Suite, 1 King Bed, Non Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Non Smoking

A cityscape with a large building featuring a prominent archway, a wide road with multiple lanes, and several parked cars.

Premium Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a kettle and cups, a chair, a nightstand with a lamp, and a view of the outside through a window.

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

A hotel room with a large bed, wooden wardrobe, and a marble wall.

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite With King Bed - Non-Smoking

Minibar, in-room safe, desk, laptop workspace

Executive Suite With King Bed - Non-Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a coffee maker, and a TV on the wall.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Astana

Best Western Plus Astana puts you in the heart of Astana, within just a 10-minute stroll of Parliament of Kazakhstan and House of Ministries. Highlights at this hotel include free daily breakfast, a restaurant and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Free full breakfast is available daily between 7:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Yesil District hotel include Kazakhstan Central Concert Hall and Supreme Court of the Republic of Kazakhstan.

What's nearby

  • Parliament of Kazakhstan - 3 min walk - 0.3 km
  • House of Ministries - 5 min walk - 0.5 km
  • Kazakhstan Central Concert Hall - 7 min walk - 0.6 km
  • Bayterek Tower - 9 min walk - 0.8 km
  • Kazakhstan Ministry of Foreign Affairs - 12 min walk - 1.1 km

Getting around

  • Astana Railway Station - 24 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive

Restaurants

  • ‪Көкtem - ‬12 min walk
  • ‪Sandyq - ‬14 min walk
  • ‪Salter’s Fine Meats - ‬14 min walk
  • ‪Starbucks Reserve - ‬5 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Best Western Plus Astana

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Best Western Plus Astana. Parking is available for a fee.

This 3.5-star Astana hotel is smoke free.

  • 108 guestrooms or units
  • 10 levels
  • Conference rooms
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Astana offers 108 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (KZT 2,000 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 10 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Astana

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 8900.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: KZT 2000 per day
  • Rollaway bed fee: KZT 8900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

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Frequently asked questions

Is parking available at Best Western Plus Astana?

Yep, Best Western Plus Astana has an uncovered self car park for KZT 2000 per day. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Plus Astana?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Astana on 29 Aug 2026 start from NZ$177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Astana serve breakfast?

You bet, complimentary full breakfast is served daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Best Western Plus Astana?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Best Western Plus Astana?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Astana?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Astana?

No, pets and service animals are not allowed.

Best Western Plus Astana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 125 out of 221 reviews
Rating 8 - Good. 61 out of 221 reviews
Rating 6 - Okay. 22 out of 221 reviews
Rating 4 - Poor. 6 out of 221 reviews
Rating 2 - Terrible. 7 out of 221 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Guzial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location, workers were very nice and attentive!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff & 24 hour reception.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Kairat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good! Cleaning in room is not so good. Hotel is 3 stars
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities
Good location, nice variety at breakfast, friendly staff. The hotel is a bit worn down, but clean and comfortable. Would stay there again next time I’m in Astana
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

A very conveniently situated hotel with friendly and helpful staff
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

JAY

considering price and location this hotel is good for business purpose.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel in a good location.
Stayed 9 nights in Aug 2022
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Clean room, great staff. Fast and stable internet.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with friendly staff. Nice breakfast and room. Overall a very nice hotel to stay at.
Stayed 1 night in May 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service
Location was good.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Minnur

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Asa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Minnur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff and close to everything
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Ayse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull location, helpfull stuff
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Daniyar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a tourist, good place to stay. The staff is helpful, the breakfast is varied, the main attractions are within walking distance. The room facing the courtyard is very quiet. The whole week went well.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facility
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Toshiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast!
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Amazon people.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, personal very helpful and friendly
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

kee cheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

kee cheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean
Stayed 1 night in Oct 2025