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Diplomat Hotel & Business Center

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Photo gallery for Diplomat Hotel & Business Center

Interior detail
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Indoor pool
Senior Suite
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

View map
29/1, D. Kunayev Street, Astana, 010000
  • Place, Bayterek Tower
    ‪5 min walk‬
  • Place, Embassy of the United States, Astana
    ‪4 min drive‬
  • Place, Astana Arena
    ‪5 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, City View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Room, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View

Standard Room, 2 Single Beds, City View

Standard Room, 2 Single Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private hot tub
Air conditioning
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 3

Presidential Suite

  • Sleeps 3

View all photos for Standard Double Room with City View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room with City View

  • Sleeps 3

View all photos for Standard Twin Room with City View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Twin Room with City View

  • Sleeps 3

View all photos for Standard Double Room with Bayterek View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room with Bayterek View

  • Sleeps 3

View all photos for Senior Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Senior Suite

  • Sleeps 3

About the area

Astana

A family-friendly stay in the heart of Astana awaits you at Diplomat Hotel & Business Center. Within steps you'll find Kazakhstan Ministry of Foreign Affairs and Bayterek Tower within a 10-minute stroll. Highlights at this hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to Bali SPA can include Swedish massages and Thai massages along with detox wraps, body wraps and hydrotherapy. The buffet restaurant, La Terrazza, serves international cuisine and is open for breakfast, brunch and lunch. DIP Lounge is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and sauna. 721 square feet (67 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Yesil District hotel include Keruen and Transport & Communications Ministry.

What's nearby

  • Bayterek Tower - 5 min walk - 0.5 km
  • Kazakhstan Central Concert Hall - 17 min walk - 1.5 km
  • Khan Shatyr - 2 min drive - 2.0 km
  • Embassy of the United States, Astana - 4 min drive - 3.9 km
  • Astana Arena - 5 min drive - 3.9 km

Getting around

  • Astana Railway Station - 25 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 25 min drive

Restaurants

  • ‪Көкtem - ‬6 min walk
  • ‪Sandyq - ‬7 min walk
  • ‪Sadu - ‬9 min walk
  • ‪Наша дача - ‬8 min walk
  • ‪Piro - ‬4 min walk

About this property

Diplomat Hotel & Business Center

Family-friendly hotel with 2 restaurants and full-service spa
Diplomat Hotel & Business Center offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 721 square feet (67 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Diplomat Hotel & Business Center. An airport shuttle during limited hours and a train station pick-up service are available for a fee. Free self parking is available.

This 4-star Astana hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 721 sq ft of conference space
  • 67 sq. m of conference space
  • Built in 2008
  • Karaoke
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Diplomat Hotel & Business Center offers 77 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets. 36-inch flat-screen televisions come with cable channels. Bathrooms include a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Bali SPA has 5 treatment rooms. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 10:00 AM to midnight
  • Train station pick-up shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Buffet breakfast available for a fee: KZT 2,500 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • DIP Lounge
  • El Gaucho
  • Fresh Bar
  • La Terrazza
  • Lobby Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (721 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Diplomat Hotel & Business Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 2500 per person
  • Airport shuttle fee: KZT 6000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Diplomat Business Center
Diplomat Business Center Astana
Hotel Diplomat & Business Center
Hotel Diplomat & Business Center Astana
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Diplomat Hotel Business Center
Diplomat Hotel Business Center Nur-Sultan
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Diplomat Business Center
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Hotel Diplomat Hotel & Business Center
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Diplomat Hotel Business Center
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Diplomat Business Center
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Hotel Diplomat Hotel & Business Center
Diplomat Hotel & Business Center Nur-Sultan
Hotel Diplomat Business Center
Hotel Diplomat Hotel & Business Center Nur-Sultan
Nur-Sultan Diplomat Hotel & Business Center Hotel
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Diplomat Business Center Nur-Sultan
Diplomat Hotel Business Center
Hotel Diplomat Hotel & Business Center
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Diplomat Business Center
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Frequently asked questions

What is the cancellation policy at Diplomat Hotel & Business Center?

Diplomat Hotel & Business Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Diplomat Hotel & Business Center?

Yep, Diplomat Hotel & Business Center has a free self car park and free extended parking.

Is there a spa on site at Diplomat Hotel & Business Center?

Yep, Bali SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Diplomat Hotel & Business Center have a pool?

Diplomat Hotel & Business Center has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Diplomat Hotel & Business Center?

Diplomat Hotel & Business Center features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Diplomat Hotel & Business Center a romantic place to stay?

A hot tub and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Diplomat Hotel & Business Center.

Is Diplomat Hotel & Business Center family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free extra beds in the guestrooms, it's no surprise that Diplomat Hotel & Business Center is a hit with families.

Are there hot tubs in the rooms at Diplomat Hotel & Business Center?

No, but there are deep-soaking baths in the guestrooms.

Does Diplomat Hotel & Business Center serve breakfast?

Yep, buffet brekkie is served at Diplomat Hotel & Business Center.

Is there a free airport shuttle available at Diplomat Hotel & Business Center?

No, but there's an airport shuttle that runs from 10:00 AM - midnight for a fee.

Is there a bar or restaurant at Diplomat Hotel & Business Center?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Diplomat Hotel & Business Center?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Diplomat Hotel & Business Center?

No, pets and service animals are not allowed.