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Hotel Duman

4.0 star property
Hotel in Astana with 2 restaurants and full-service spa

Photo gallery for Hotel Duman

Exterior
Indoor pool, outdoor pool
Dining
Lobby
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Parking included

Explore the area

View map
Korgalzhyn highway 2a, Astana, Akmola region, 010000
  • Place, EXPO 2017
    ‪2 min drive‬
  • Place, Astana Arena
    ‪5 min drive‬
  • Place, Embassy of the United States, Astana
    ‪7 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
3 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
3 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
3 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout curtains
2 bedrooms
Hairdryer
Private bathroom
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

About the area

Astana

At Hotel Duman you'll be 2 km (1.2 mi) from EXPO 2017 and 3 km (1.9 mi) from MEGA Silk Way. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Apriori can include massages along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool and gym. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Yesil District hotel, you'll be 3.8 km (2.4 mi) from Alau Ice Palace and 4.6 km (2.9 mi) from Saryarka Velodrome.

What's nearby

  • EXPO 2017 - 2 min drive - 1.6 km
  • Astana Arena - 5 min drive - 3.9 km
  • Kazakhstan Central Concert Hall - 5 min drive - 4.6 km
  • Bayterek Tower - 6 min drive - 5.4 km
  • Embassy of the United States, Astana - 7 min drive - 6.1 km

Getting around

  • Astana Railway Station - 35 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 13 min drive

Restaurants

  • ‪Cappuccino - ‬4 min drive
  • ‪Tary - ‬5 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Dark Side - ‬13 min walk
  • ‪Starbucks - ‬4 min drive

About this property

Hotel Duman

Hotel in Astana with 2 restaurants and full-service spa
Hotel Duman offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a 24-hour business centre on site. A fitness centre, spa services, and gift shops/newsstands are also featured at the business-friendly Hotel Duman. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Astana hotel.

  • 200 guestrooms or units
  • 2 dining venues
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel Duman offers 200 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Apriori. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KZT 7,000 for adults and KZT 7,000 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Жулдыз
  • Томирис

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Duman

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 7000 for adults and from KZT 7000 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Duman
Hotel Duman Hotel
Hotel Duman Astana
Hotel Duman Hotel Astana

Frequently asked questions

What is the cancellation policy at Hotel Duman?

Hotel Duman offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Duman?

Yep, Hotel Duman has a free self car park.

Is there a spa on site at Hotel Duman?

Yep, Apriori is available for guests. It has a steam room and a sauna. You'll enjoy services like massages.

Does Hotel Duman have a pool?

Hotel Duman has an outdoor pool and an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Hotel Duman?

Hotel Duman features a full-service spa, an outdoor pool and an indoor pool.

Does Hotel Duman serve breakfast?

You bet, buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Duman?

No, Hotel Duman does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Duman?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Duman?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Duman?

No, pets and service animals are not allowed.

Hotel Duman Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kazhymurat, East Palo Alto

Liked: Cleanliness, amenities
Good
Stayed 3 nights in Jul 2025

8/10 Good

Oliver

Stayed 2 nights in Jul 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 5 nights in Jun 2025

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
The noise was outrageous. Both nights there was very loud music coming from the banquet hall until after midnight. You could not sleep
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 9 nights in Oct 2024

10/10 Excellent

Art

Stayed 3 nights in Sep 2024

8/10 Good

Vitaliy

Stayed 2 nights in Sep 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall very good. Although it was just a bit annoying that absolutely each time I arrived at my room, my key card didn't work, and I needed to return to reception, 15 floors away, essentially every time I came back to the room.
Stayed 1 night in Aug 2024

2/10 Terrible

Alberto, Stony Point

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Service was good , but the bathroom in the room was terrible . There was mold everywhere. Just bad. The room itself was not too bad. It did smell strange tho.
Stayed 1 night in Jun 2024

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Really great hotel. The staff was super accommodating, nice rooms and health center, healthy and abundant breakfast buffet.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kseniya

Stayed 2 nights in Feb 2024

10/10 Excellent

Henry

Stayed 3 nights in Jul 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service
Front desk staff speaks English!!! Very pleased 😀
Stayed 1 night in Jun 2023

8/10 Good

Brandon

10/10 Excellent

Ahmet Koray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Luca

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The spa-gym was good with 18m swimming pool and good Russian (humid) sauna which is open from 7 am on weekdays, although it gets a bit crowded with local swimmers. The room is spacious. Comfortable enough, but the boiling pot was out of order and the shower top was also broken. The lobby "bar" was not providing any alcoholic drinks because their license was expired. But in general I do not have serious complains and my stay was rather comfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

Emma

Stayed 2 nights in Jul 2024

10/10 Excellent

Waseem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Viktor

Stayed 1 night in Jun 2024

10/10 Excellent

Tayip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Ali sena

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

MONIR

Stayed 1 night in Jan 2024