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Hilton Astana

A modern hotel with a curved facade, large windows, and a well-lit entrance area.

A buffet with various baked goods, including pastries and bread, arranged on wooden boards and trays.

A hotel room with a desk, a chair, a television, and a large window offering a view of a modern building.

A hotel room with a large bed, a desk with a television, a chair, and a view of the city through large windows.

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Spa pool
Spa
Parking included
Free Wi-Fi
Restaurant

includes taxes & fees

27 Sept - 28 Sept

Explore the area

Heydar Aliyev Street 14, Astana, 010000

Place, Nur-Alem Sphere
‪5 min walk‬
Place, MEGA Silk Way
‪9 min walk‬
Place, Singing Fountain
‪7 min drive‬
Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
‪14 min drive‬

Room options

A hotel room with a large bed, a painting on the wall, a nightstand, a lamp, and a window with curtains.

king premium one bedroom suite

Sleeps 2
1 King Bed
Free wired internet

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Deluxe Room, 1 King Bed

Exceptional

36 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 2 Single Beds

35 sq m
1 bedroom
Sleeps 3
2 Single Beds
Free wired internet

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a view of the city.

Executive Room, 1 King Bed

35 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

Executive Room, 2 Single Beds

35 sq m
1 bedroom
Sleeps 3
2 Single Beds
Free wired internet

A hotel room with a sofa, a desk, a chair, a TV, and a large window with curtains.

Suite, 1 Bedroom

50 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A hotel room with a wooden entertainment unit, a flat-screen TV, a sofa, a chair, a coffee table, and a lamp.

Suite, 1 Bedroom

70 sq m
1 bedroom
Sleeps 4
1 King Bed
Free wired internet

A modern hotel room with a sofa, armchairs, a coffee table, a TV, and a lamp.

Deluxe Suite, 1 Bedroom

85 sq m
1 bedroom
Sleeps 4
1 King Bed
Free wired internet

A hotel room with a large bed, a desk, a chair, a lamp, and a view of buildings through the window.

Executive Suite, 1 King Bed

97 sq m
1 bedroom
Sleeps 4
1 King Bed
Free wired internet

A hotel room with a large bed, a TV, a red sofa, a small table with books, and a city view.

Presidential Suite, 1 King Bed

210 sq m
1 bedroom
Sleeps 4
1 King Bed
Free wired internet

Room, 1 King Bed, Accessible

Exceptional

35 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A hotel room with a large bed, a desk, a chair, a television, and a view of a modern building.

Deluxe Room, 1 King Bed (Expo View)

Good

35 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A hotel room with a bed, a desk with a TV, a red chair, a wooden cabinet, and a door leading to another room.

Family Room, 2 Bedrooms

70 sq m
1 bedroom
Sleeps 4
3 King Beds
Free wired internet

A hotel room with two beds, a desk, a chair, a TV, and a view of a modern building.

Deluxe Room, 2 Single Beds (Expo View)

Exceptional

40 sq m
1 bedroom
Sleeps 3
2 Single Beds
Free wired internet

A hotel room with a bed, a desk, a chair, a lamp, and a large window with curtains.

Deluxe King Room

Sleeps 3
1 King Bed
Free wired internet

A hotel room with a bed, a desk, a chair, a large window with curtains, and a painting on the wall.

Expo One Bedroom King Suite

Sleeps 4
1 King Bed
Free wired internet

Executive Room, 1 King Bed

32 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

Executive Room, 2 Single Beds

40 sq m
1 bedroom
Sleeps 3
2 Single Beds
Free wired internet

Suite, 1 King Bed

50 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

Suite, 1 King Bed

85 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed

Sleeps 3
1 King Bed
Free wired internet

Family Suite, Multiple Beds, Connecting Rooms

Sleeps 4
2 King Beds
Free wired internet

Suite, 2 Bedrooms

Sleeps 4
2 King Beds
Free wired internet

Suite, 3 Bedrooms

Sleeps 6
4 King Beds
Free wired internet

About the area

Astana

A luxury stay in Astana awaits you at Hilton Astana. Within just a 10-minute stroll, you'll find Nur-Alem Sphere and MEGA Silk Way. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A relaxing visit to Eforea Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Park Kitchen, is open for breakfast, lunch and dinner. Axis is the hotel's own lobby lounge. Enjoy the indoor swimming pool, outdoor swimming pool, gym and Turkish bath/hammam. 7535 square feet (700 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Yesil District hotel include Alau Ice Palace and Singing Fountain.

What's nearby

Nur-Alem Sphere - 5 min walk - 0.5 km
MEGA Silk Way - 9 min walk - 0.8 km
Alau Ice Palace - 3 min drive - 2.3 km
Bayterek Tower - 6 min drive - 5.8 km
Singing Fountain - 7 min drive - 2.0 km

Getting around

Astana Railway Station - 37 min drive
Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive

Restaurants

‪Starbucks - ‬10 min walk
‪Marrone Rosso - ‬3 min walk
‪Drinkit - ‬6 min walk
‪Berezka - ‬15 min walk
‪Starbucks - ‬3 min walk

About this property

Hilton Astana

Hilton Astana offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 7535 square feet (700 square metres) and includes conference space. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Hilton Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Astana hotel.

250 guestrooms or units

2 bars or lounges

Conference rooms

7535 sq ft of conference space

700 sq. m of conference space

Built in 2017

Deli

Terrace on the roof

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Concierge

Wedding services available

Corner/local shop

Gift shop

Newspapers in lobby (free)

Lift

Smoking in designated areas

Dining venue

Hilton Astana offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Eforea Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Similar properties

A modern hotel with a prominent Hilton Garden Inn sign, multiple floors, and a busy street with light trails indicating traffic.

Pet-friendly
Parking included
Free Wi-Fi
Restaurant

includes taxes & fees

26 Sept - 27 Sept

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: KZT 17,500 to 17,500 per person
2 bars/lounges
A restaurant
Free manager's reception (select days)
Snack bar/deli

Restaurants on site

Axis
Cloud 9
Park Kitchen

Things to do

Children's pool
Full-service spa
Gym
Hot tub
Indoor pool
Outdoor pool
Sauna
Steam room

Family friendly

Children's pool
Grocery/convenience store
In-room cot
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Turndown service
Wedding services

Business services

7,535 square feet of conference space
9 meeting rooms
Business centre

Outdoors

Rooftop terrace

Full-service spa

4 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Accessible airport shuttle
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Grab bar near toilet (84 centimetre high)
Handrails in hallways (86 centimetre high)
Handrails in stairways (94 centimetre high)
Lift (109 centimetre wide door)
Sign language-capable staff
Stair-free path to entrance
Thin carpet in room
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (104 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

Ballroom
Banquet hall
Built in 2017
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Free cot
Memory foam mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

2 private bathrooms
Children's slippers
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

40-inch smart TV with premium digital channels
MP3 dock

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Desk
Desk chair
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday and Friday:

Hot tub

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hilton Astana

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are available for KZT 5000.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately KZT 17500 to 17500 per person
Airport shuttle fee: KZT 22000 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: KZT 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Hilton Astana Hotel Nur-Sultan

Hilton Astana Hotel

Hilton Astana Nur-Sultan

Hotel Hilton Astana Nur-Sultan

Nur-Sultan Hilton Astana Hotel

Hilton Astana Hotel Nur-Sultan

Hilton Astana Hotel

Hilton Astana Nur-Sultan

Hotel Hilton Astana Nur-Sultan

Nur-Sultan Hilton Astana Hotel

Hotel Hilton Astana

Hilton Astana Hotel Nur-Sultan

Hilton Astana Nur-Sultan

Hotel Hilton Astana Nur-Sultan

Nur-Sultan Hilton Astana Hotel

Hilton Astana Hotel

Hotel Hilton Astana

Hilton Astana Hotel

Hilton Astana Astana

Hilton Astana Hotel Astana

Frequently asked questions

What is the cancellation policy at Hilton Astana?

Hilton Astana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Astana?

As of 16 Sept 2026, prices found for a 1-night stay for 2 adults at Hilton Astana on 27 Sept 2026 start from NZ$440, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Astana?

Yep, Hilton Astana has a free self car park.

Is there a spa on site at Hilton Astana?

Yep, Eforea Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Hilton Astana have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool.

What luxury perks are available at Hilton Astana?

Hilton Astana features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs, memory foam beds and premium bedding.

What makes Hilton Astana a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hilton Astana.

Is Hilton Astana family-friendly?

You bet! With amenities such as a children's pool and a corner/local shop, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Hilton Astana is a hit with families.

Are there hot tubs in the rooms at Hilton Astana?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Astana serve breakfast?

Sure does, continental brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Astana?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hilton Astana?

Yep, you can grab a meal at Hilton Astana's onsite restaurant.

What time are check-in & check-out at Hilton Astana?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Astana?

No, pets and service animals are not allowed.

Hilton Astana Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

25 Mar 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

A very modern hotel reminiscent of Dubai however was more like a mausoleum, very few guests and many staff! Dining was limited to a restaurant on the 9th floor where food was bland and expensive or the ground floor lobby bar where the food was interesting....how can you not cook a burger or Chicken Kiev correctly? Rooms were so hot set at 28C complained 3 times and told they were winter settings and couldnt be altered!

Stayed 6 nights in Mar 2024

Verified review

6/10 Okay

Valentina

24 Jun 2023

Overview We have a good time. However, it is not five stars hotel. UnfoUnfortunately, we were disappointed by the pool and SPA services. The steam room does not have steam at all. The pool has so much chlorine, and the towel is limited. One remarkable thing is breakfast. Don`t pay extra money for Longe Club. It is not worth it at all.

Stayed 5 nights in Jun 2023

Verified review

8/10 Good

Kristina

23 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand hotel in a great location, just few hiccups

A beautiful hotel in a great location. Room was spacious, bed comfortable. As hotel is big, you need to be careful which lift you use to have it closest to your room. Reception did not advise me that and i ended up dragging my heavy suitcases quiet a long way. Mini bar was empty (even though at check out I was asked if I used anything from it). Breakfast is started to be tidied up 5-10min before end time which feels a bit uncomfortable. If you come last minute, some food might be already gone and not re-filled. I also had a call at 5.53am asking if I had issues with fire alarm?! not great way to be woken up.

Stayed 1 night in Aug 2022

Verified review

2/10 Terrible

ersen

24 Jun 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Too many unfortunate incidents happened, Staff managed to add more to our already ruined staying in Hilton Astana , But as i stay more i learned that i should blame the staff The Hotel Manger lady needs to learn her self first how to do her job then try to train staff ! Our last day we are checking out when we look at the bill we were charged for mini bar that we never used anything from it we were charged for interest that supposed to be Free Still didn’t receive any refund for these charges! Lost all my trust to the Hotel ! All this things happened to us can’t be coincidence! They managed to ruin everyday of our stay and the Manager lady offered us Free taxi to Airport about 15min drive . I wish she didn’t even offer that made us even more upset! I spend fairly good enough money for my stay food drinks massage i would not mind to spending more but not worth to spend there , The manager lost us forever we would be keep coming back to the Hotel unfortunately we won’t! Everyday something is happening to us not supposed to happen She didn’t even bother to come to apologize her self instead offered taxi ride thank you great way of running business.Congratulations you lost potential future regular customers i would do my company meetings there too but now i ll take my business somewhere else. Thank you again you could not ruin more that some guests stay!

Stayed 3 nights in Jun 2023

Verified review

Verified traveller

15 Oct 2021

Liked: Cleanliness

Disliked: Staff & service

Horrible service.

AC broken and was only fixed after 4 days, no garbage bin in room, no iron, TV broken and only fixed after 3 days. Horrible service in general. Had to order housekeeping to clean the room, which would not be a problem in general, but they still did not clean the room on two occasions. Only the front desk staff speaks English. I expected better of a 5-star Hilton in a prime location. Breakfast was good, though. Did not try the gym or spa.

Stayed 9 nights in Oct 2021

Hilton Astana

Photo gallery for Hilton Astana

Reviews

Popular amenities

Explore the area

Room options

View all photos for king premium one bedroom suite

king premium one bedroom suite

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

View all photos for Deluxe Room, 1 King Bed (Expo View)

Deluxe Room, 1 King Bed (Expo View)

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

View all photos for Deluxe Room, 2 Single Beds (Expo View)

Deluxe Room, 2 Single Beds (Expo View)

View all photos for Deluxe King Room

Deluxe King Room

View all photos for Expo One Bedroom King Suite

Expo One Bedroom King Suite

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Family Suite, Multiple Beds, Connecting Rooms

Family Suite, Multiple Beds, Connecting Rooms

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

About the area

Astana

What's nearby

Getting around

Restaurants

About this property

Hilton Astana

Similar properties

Hilton Garden Inn Astana

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom