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Union Plaza

3.0 star property
Hotel in Astana with free breakfast and 24-hour front desk

Photo gallery for Union Plaza

Restaurant
Reception
Exterior
Lobby
Standard Twin Room, 2 Single Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • Parking included
The current price is NZ$66
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Street Almaty 1/1, Astana, Akmola Province, 010000
  • Astana Arena
    ‪2 min drive‬
  • Bayterek Tower
    ‪2 min drive‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪6 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Desk
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the area

Astana

At Union Plaza you'll be within a 20-minute stroll of Islamic Centre and Keruen. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Yesil District hotel include Saryarka Velodrome and KazMunayGaz.

What's nearby

  • Astana Arena - 2 min drive - 1.6 km
  • Bayterek Tower - 2 min drive - 2.0 km
  • Khan Shatyr - 3 min drive - 2.0 km
  • EXPO 2017 - 4 min drive - 3.5 km
  • The US Embassy and the Consulate in Kazakhstan - 6 min drive - 5.4 km

Getting around

  • Astana Railway Station - 29 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive

Restaurants

  • ‪Galmart - ‬18 min walk
  • ‪Креветка - ‬12 min walk
  • ‪Global Coffee - ‬7 min walk
  • ‪Культура диктует - ‬13 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Union Plaza

Hotel in Astana with free breakfast and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

The business-friendly Union Plaza also features tour/ticket assistance, laundry facilities, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Astana hotel is smoke free.

  • 32 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Union Plaza offers 32 air-conditioned accommodations with complimentary slippers and a hairdryer. LED televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Union Plaza Hotel Astana
Union Plaza Hotel Nur-Sultan
Union Plaza Nur-Sultan
Hotel Union Plaza Nur-Sultan
Nur-Sultan Union Plaza Hotel
Union Plaza Hotel
Union Plaza Hotel Nur-Sultan
Union Plaza Nur-Sultan
Hotel Union Plaza Nur-Sultan
Nur-Sultan Union Plaza Hotel
Union Plaza Hotel
Hotel Union Plaza
Union Plaza Hotel
Union Plaza Astana
Union Plaza Hotel Astana

Frequently asked questions

What is the cancellation policy at Union Plaza?

Union Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Union Plaza?

As of 24 Aug 2025, prices found for a 1-night stay for 2 adults at Union Plaza on 1 Sept 2025 start from NZ$65.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Union Plaza?

Yep, Union Plaza has a free self car park.

Does Union Plaza serve breakfast?

You bet, free buffet brekkie is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Union Plaza?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Union Plaza?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Union Plaza?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Union Plaza?

No, pets are not allowed.

Union Plaza Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erjan Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place.
Stayed 1 night in Oct 2024

8/10 Good

Jacek

Travelled with family
Liked: Cleanliness, staff & service

Pobyt 9 dni

Hotel całkiem znośny, wszelkie prośby były realizowane natychmiast, śniadania bardzo monotonne. Cena adekwatna do standardu.
Stayed 9 nights in May 2023

10/10 Excellent

sameen

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location, 2km from Green Boulevard (Bayterek Tower). Easy to get taxi. Spacious and clean room. Good breakfast spread.
Stayed 3 nights in Jun 2019

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Een goede plek

Het hotel is dicht bij centrum van Astana ( van Bayterek ) dus de locatie is heel goed. Dicht bij het Astana International Airport. Ze kunnen voor jou een vervoer regelen. Ze spreken helaas geen Engels maar met een electronische translator gaat het wel. Vriendelijke en behulpzame mensen. Ps. Ontbijt is heel lekker :-)
Stayed 1 night in Apr 2024

8/10 Good

Cihan

Stayed 1 night in Jul 2022

6/10 Okay

Evgenii

Business traveller
Stayed 16 nights in Nov 2019

4/10 Poor

Irina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Нет регулярной убоки, убирают только после просьбы. За 17 дней проживания ни разу не поменяли бельё. На завтрак предаставляют выпечку не первой свежести. Больше никогда не останавлюсь в этом отеле и другим не советую.
Stayed 16 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
１９年９月に１１泊ほど滞在しました。部屋は広くて設備自体もおおむね満足でしたが、室内の清掃はこちらから頼まない限り、してくれないのが驚きました。しかもスタッフはなかなか英語が通じず。 朝食バイキングは毎日同じメニューでしたが、長期滞在でなければそこまで飽きることはないかなと。 Ｗｉ―Ｆｉの状態は日によってまちまちでしたが、使えなくて困るというほどでもありませんでした。
Stayed 11 nights in Sep 2019