8/10 Good
Michelle
Travelled with family and small children
12 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 nights (myself, my husband, 6yo & 2yo. It was clean, the staff were nice. The rooms were nice (mermaid room), although a bit dated but clean. We used kids club every day. Great for little kids (2yo loved the soft play area) but not for 6yo as it was mainly tv or computer games for older kids. The staff were lovely. Breakfast was nice. We were in the family section and the downside of breakfast was that they had lots of sweets (wrapped sugary sweets) on offer - so that wasn't great at 7.30am! We realised after a few days that we could just go to the breakfast in the other end of the hotel (non family part). It was much better (no candy!) and there was lots more on offer.
We considered upgrading to all inclusive for the last few days but glad we didn't. The food in the hotel was pretty average, especially when we ordered for the kids and the nanny at the kids club. We got dinner in the hotel once and weren't tempted again. We went out every evening, got really nice food at different restaurants that were an easy walk and much cheaper.
There were some great activities for kids like the turtle release & animal show. We were disappointed to miss the mermaid swimming as they only have it on Fridays so we'd just left.
The water slides and pools were great. The last river is fantastic.
We would recommend but I think you might get more for your money somewhere else esp in regards to food and kids club.
Michelle
Stayed 5 nights in Aug 2025
