Nusa Dua Beach Hotel and Spa - Handwritten Collection

Photo gallery for Nusa Dua Beach Hotel and Spa - Handwritten Collection

3 bars/lounges, swim-up bar, poolside bar
Creator video - submitted by travel with me
Interior
4 restaurants; breakfast, lunch and dinner served
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$313
includes taxes & fees
4 June - 5 June

Explore the area

View map
Kawasan Pariwisata Nusa Dua Lot North 4, Nusa Dua, Bali, 80363
  • Place, Bali International Convention Center
    ‪3 min walk‬
  • Place, Bali Nusa Dua Convention Centre
    ‪4 min walk‬
  • Place, Bali Collection Shopping Centre
    ‪9 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪24 min drive‬

Room options

Family Room with 1 king-size bed and 1 single bed

  • Garden view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Palace Club Room with 1 king-size bed

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Room with 1 king-size bed and 1 bunk bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Palace Club Room with 1 king-size bed, Lagoon Access

  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Palace Club Room with 2 single beds

  • Garden view
  • 56 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Palace Club Room with 2 single beds, Lagoon Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Palace Club Suite with 1 king-size bed

  • Garden view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Palace Club Suite with 2 single beds

  • Garden view
  • 80 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premier Room, 2 Single Beds

  • Garden view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • Garden view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at Nusa Dua Beach Hotel and Spa - Handwritten Collection. Within a 20-minute stroll, you'll find Nusa Dua Beach and Bali Collection Shopping Centre. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Nusa Dua Spa can include massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Wedang Jahe, serves international cuisine and is open for breakfast. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. 4349 square feet (404 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class BTDC hotel include Garuda Wisnu Kencana Cultural Park and Waterbom Bali.

What's nearby

  • Bali International Convention Center - 3 min walk - 0.3 km
  • Bali Nusa Dua Convention Centre - 4 min walk - 0.4 km
  • Samuh Beach - 4 min walk - 0.4 km
  • Bali Collection Shopping Centre - 9 min walk - 0.8 km
  • Nusa Dua Beach - 11 min walk - 0.9 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 39 min drive

Restaurants

  • ‪De Bale Lounge & Bar - ‬4 min drive
  • ‪Banyubiru - ‬4 min drive
  • ‪Arwana - The Laguna Resort & Spa - ‬6 min walk
  • ‪Kul Kul Bar - ‬7 min walk
  • ‪Kwee Zeen - ‬10 min walk

About this property

Nusa Dua Beach Hotel and Spa - Handwritten Collection

Nusa Dua Beach Hotel and Spa - Handwritten Collection offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre, 5 meeting rooms, and limo/town car service. Event space at this hotel measures 4349 square feet (404 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury Nusa Dua Beach Hotel and Spa - Handwritten Collection. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.

  • 382 guestrooms or units
  • 4 levels
  • 3 buildings
  • 4 dining venues
  • 3 bars or lounges
  • 4349 sq ft of conference space
  • 404 sq. m of conference space
  • Built in 1983
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Nusa Dua Beach Hotel and Spa - Handwritten Collection offers 382 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch plasma televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Nusa Dua Spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: IDR 405,000 for adults and IDR 202,500 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Maguro Asian Bistro
  • Rajas Balinese Cuisine
  • Tamarind Mediterranean
  • Wedang Jahe

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (4,349 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: 50 per cent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Please note: Club Room bookings include access to the Club Lounge for guests age 13 and older. A USD 60 per day fee applies to each child age 5-12.There is no charge for children under 5 years old.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Nusa Dua Beach Hotel and Spa - Handwritten Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 900000 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately IDR 405000 for adults and from IDR 202500 for children
  • Airport shuttle fee: IDR 406000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 406000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: IDR 900000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 8120117012494

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Nusa Dua Beach

Nusa Dua Beach

Nusa Dua Beach Hotel

Sofitel Bali Nusa Dua Beach Resort

Nusa Dua Beach Hotel And Spa

Nusa Dua Beach Hotel Nusa Dua

Nusa Dua Beach Hotel & Spa Bali

Nusa Dua Beach Resort

Nusa Dua Beach Hotel Spa

Frequently asked questions

What is the cancellation policy at Nusa Dua Beach Hotel and Spa - Handwritten Collection?

Nusa Dua Beach Hotel and Spa - Handwritten Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nusa Dua Beach Hotel and Spa - Handwritten Collection?

As of 31 May 2026, prices found for a 1-night stay for 2 adults at Nusa Dua Beach Hotel and Spa - Handwritten Collection on 4 Jun 2026 start from NZ$313, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Nusa Dua Beach Hotel and Spa - Handwritten Collection?

Yep, Nusa Dua Beach Hotel and Spa - Handwritten Collection has a free self car park and free valet parking.

Are there any beaches close to Nusa Dua Beach Hotel and Spa - Handwritten Collection?

Yep, Nusa Dua Beach Hotel and Spa - Handwritten Collection is a short 16-minute walk from Nusa Dua Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Nusa Dua Beach Hotel and Spa - Handwritten Collection?

Yep, Nusa Dua Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Nusa Dua Beach Hotel and Spa - Handwritten Collection have a pool?

Nusa Dua Beach Hotel and Spa - Handwritten Collection has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Nusa Dua Beach Hotel and Spa - Handwritten Collection?

Nusa Dua Beach Hotel and Spa - Handwritten Collection features 3 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Nusa Dua Beach Hotel and Spa - Handwritten Collection a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Nusa Dua Beach Hotel and Spa - Handwritten Collection.

Does Nusa Dua Beach Hotel and Spa - Handwritten Collection serve breakfast?

Yep, full brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Nusa Dua Beach Hotel and Spa - Handwritten Collection?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Nusa Dua Beach Hotel and Spa - Handwritten Collection?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Nusa Dua Beach Hotel and Spa - Handwritten Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Nusa Dua Beach Hotel and Spa - Handwritten Collection?

No, pets and service animals are not allowed.

Is there a golf course on site at Nusa Dua Beach Hotel and Spa - Handwritten Collection?

There is a golf course next to Nusa Dua Beach Hotel and Spa - Handwritten Collection.

Nusa Dua Beach Hotel and Spa - Handwritten Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were situated near some construction so it was a little loud during the day. Absolutely beautiful setting. The breakfast was amazing. Would definitely stay here again.
Stayed 1 night in May 2026

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service
Room was very small, breakfast and staff were great. Hotel is set in a great location, but requires up dating due to ware and tare.
Stayed 7 nights in Mar 2026

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the hotel were pleasant especially Edi, our room was a little dated but hotel is being revamped. Work is tucked away and not intrusive. Pools were amazing but need more beds to lie on. Struggled to find some at 10am. Breakfast was ok, a bit manic trying to find free tables and very warm - need more fans. Restaurants were good and the Wednesday show was good with lovely food - all eaten just before the thunderstorms!! 5* hotel in lovely area. Great for walks.
Stayed 3 nights in Feb 2026

8/10 Good

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Interesting architecture, good food,friendly staff
Stayed 2 nights in Feb 2026

6/10 Okay

Muniran

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Our stay was just ok. The staff was great, the hotel looked awesome and the beach was nearby. The pool closed too early 7pm so we only had access to the pool at the spa. The basic room didn’t even come with a sofa chair or sofa and the hotel didn’t have luggage racks which was wierd but we made it work. We were moved to one of the Presidents Club rooms but they weren’t very well ventilated and my wife had a hard time breathing in the room. They moved us again to another room and gave us an additional fan to cool and ventilate the room since the AC couldn’t be adjusted in the rooms. They had a strict temp set automatically and couldn’t be changed. We most likely will not visit Bali again unfortunately.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Gonul

Stayed 2 nights in Feb 2026

10/10 Excellent

Rozmin

Liked: Cleanliness, staff & service, amenities
The demeanor of the staff - always smiling and very helpful. The food at the restaurants was amazing. The beach - the best in Bali
Stayed 6 nights in Feb 2026

6/10 Okay

kathryn

Travelled with partner
Liked: Cleanliness, amenities
Husband and I stayed here to 'treat ourselves' for an anniversary 8 day Bali trip having never tried Nusa Dua. When we arrived was a great first impression. An authentic Balienese feel and look. Walked the grounds and very well kept and beautiful. Lobby, grounds and beach view look grand. We were directed to what appeared to be a conference type room for a reception check in which was seamless. We had arrived early but they were accommodating and after a short wait were taken to our room. Staff were great as was the fantasic breakfast. 10/10 for that. Unfortunately for a supposed 5* the room was dated and was not 5* quality. We have stayed in better at 3* hotels tbh. Bed was comfy and pillows fluffy and room was clean but the wear and tear within the room was apparent. Plug sockets removed and plastered up, some hanging out, tiles needing TLC, mirrors tarnished, towels were definately passed thier use by date and fraying and chrome work peeling off towel rails etc. We tried one of the restraunts on the resort and was mediocre at best and expensive. We went to the Bali Collection and found much better food at more reasonable prices. Nusa Dua itself is not an area we will return too as no real atmosphere. Just an fyi - if you are a smoker (which i am much to the hubbys dislike) you can only smoke at the downstairs dedicated outside bar area or out the front so no sitting on your terrace or balcony enjoying a coffee in a morning.
Stayed 4 nights in Feb 2026

10/10 Excellent

Robert

Stayed 2 nights in Feb 2026

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly. Everything was very clean, every need was taken care of
Stayed 4 nights in Feb 2026

10/10 Excellent

Aiko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As the oldest hotel in Nusa Dua, every corner of this property feels like a living museum. It has a dignified, timeless atmosphere that you simply won’t find in modern Western hotel chains. From the intricate wall carvings to the beautiful temple within the gardens, everything is full of character and charm. The lush greenery adds so much to the ambiance—mature trees, deep greens, and expansive gardens create a sense of calm and serenity. The pool never feels crowded, and there were always deck chairs available, which made relaxing effortless. One of the joys of walking through the grounds is encountering the many animals that live here: peacocks, squirrels, ducks, egrets, bats, turtles, and koi fish. These little moments made every stroll feel special and heart-warming. We stayed in a Palace Club Room, and the breakfasts and afternoon teas in the lounge were pure bliss. The staff were consistently warm and smiling, with excellent customer service throughout our stay. There were also some truly unique experiences: a fruit-carving lesson with a chef who has won numerous awards, and even the chance to play squash with a member of the gym staff who is an Indonesian squash champion. What truly stood out was not just the beauty of the hotel itself, but the people. Every staff member added something special to the experience. A wonderful balance of stunning surroundings and heartfelt hospitality.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kimberly, Lincoln

Liked: Cleanliness, amenities, property conditions & facilities
I will return to Bali and I will stay here again. Beautiful, clean, attentive friendly service. Excellent food and entertainment. Spotless pools and clean beach, all with food service. Room was clean with comfortable bed. Massage at the spa was flawless. There is so much happening here that there is no reason to leave. I have no idea what the rest of Bali is like! All my needs and desires were met with a smile.
Stayed 7 nights in Jan 2026

10/10 Excellent

Doina Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our fourth stay at this wonderful hotel, and it continues to exceed every expectation. The staff are truly amazing—warm, attentive, and consistently accommodating, making us feel welcomed from the moment we arrived. The breakfast is fabulous, with a variety and quality that make each morning a pleasure. The location is perfect, offering easy access to everything while still feeling peaceful and relaxing. The hotel itself is beautiful, with a serene garden that invites you to unwind and enjoy the surroundings. Everything is impeccably clean, and the on‑site restaurants are exceptional—each meal was a delight. We have returned multiple times because the experience is consistently outstanding, and we will definitely be coming back again soon. Doina Maria January 7-13, 2026
Stayed 6 nights in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Great resort with a lot of amenities. It was a great time of year to travel as the resort was only about 50% full. Staff were very pleasant and friendly. If you want somewhere quiet and peaceful, this is a great option in Nusa Dua.
Stayed 6 nights in Jan 2026

10/10 Excellent

Victoria, Selden

Stayed 3 nights in Nov 2025

10/10 Excellent

Ceri

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were very good. Drinks were pretty expensive though.
Stayed 6 nights in Jan 2026

10/10 Excellent

Maria del Pilar

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless all the areas were very well maintained
Stayed 5 nights in Jan 2026

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
The staff is so kind. Rooms are spacious and clean. Loved our stay!
Stayed 4 nights in Jan 2026

8/10 Good

Kim

Stayed 9 nights in Jan 2026

6/10 Okay

Brendan

Stayed 13 nights in Jan 2026

10/10 Excellent

Sumio

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very setup staff is every body friendly and kind beautiful hotel very buautiful
Stayed 3 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes this place amazing. Great location and good dinning options in the hotel.
Stayed 7 nights in Jan 2026

10/10 Excellent

Stefanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with great dining close by and good hotel food. Great value for money. Staff were all wonderful. Will definitely come back!
Stayed 3 nights in Jan 2026