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Galaxy Grand Hotel

Property class: 3.5

Photo gallery for Galaxy Grand Hotel

A traditional Japanese-style room with tatami flooring, wooden partitions, and a reception area with a counter and metal serving dishes.
A hotel lobby with a wooden partition, a television, a sofa, and a patterned floor.
A wooden elevator with a glass door, a control panel, and a television screen.
A wooden bench with three potted plants.
A balcony with a view of a lake, buildings, and greenery.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View map
82/1 Magasthota, Nuwara Eliya, 22200
  • Place, Lake Gregory
    ‪1 min walk‬
  • Place, Pedro Tea Factory
    ‪8 min drive‬
  • Place, Lover's Leap Waterfall
    ‪8 min drive‬

Room options

View all photos for Double Room, Balcony, Lakeside

A neatly arranged hotel room with a large bed, a nightstand, and a patterned carpet.

Double Room, Balcony, Lakeside

  • Lake view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A bedroom with a bed, a desk, a chair, a mirror, a television, and a window with blinds.

Standard Double Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Balcony, Lake View

A hotel room with a large bed, a wooden dresser, and a view of a body of water and greenery.

Deluxe Triple Room, Balcony, Lake View

  • Lake view
  • 232 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Family Room

  • Partial lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Nuwara Eliya

At Galaxy Grand Hotel you'll be steps from Lake Gregory and 2.2 km (1.4 mi) from Moon Plains Viewpoint. Highlights at this hotel include in-room free WiFi, fireplaces and balconies. .Enjoy access to bike hire and a playground. At the hotel's restaurant, you can grab a bite to eat. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 8 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Nuwara Eliya hotel, you'll be 2.6 km (1.6 mi) from Galway Forest Reserve and 2.9 km (1.8 mi) from Victoria Park.

What's nearby

  • Lake Gregory - 1 min walk - 0.1 km
  • Victoria Park - 3 min drive - 2.6 km
  • Pedro Tea Factory - 8 min drive - 6.2 km
  • Lover's Leap Waterfall - 8 min drive - 5.9 km
  • Horton Plains National Park - 31 min drive - 28.4 km

Getting around

  • Haputale Railway Station - 54 min drive

Restaurants

  • ‪Grand Hotel - ‬4 min drive
  • ‪Cafe Noshers - ‬4 min drive
  • ‪Barista - ‬3 min drive
  • ‪The Pub - ‬5 min drive
  • ‪The Sackville - ‬7 min drive

About this property

Galaxy Grand Hotel

There's a restaurant on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Galaxy Grand Hotel. Self parking is free.

This 3.5-star Nuwara Eliya hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers for purchase
  • No smoking on site
  • Dining venue
Galaxy Grand Hotel offers 10 accommodations with fireplaces and minibars. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

Balcony
Baron Luxury Boutique Nuwaraeliya
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
4.2 out of 5, Very good, 12 reviews
The price is NZ$132
includes taxes & fees
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Baron Luxury Boutique Nuwaraeliya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8 AM to 10 AM for a fee: USD 10 for adults and USD 5 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Iron/ironing board
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and Union Pay.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Galaxy Grand Hotel Nuwara Eliya
Galaxy Grand Nuwara Eliya
Galaxy Grand Hotel Hotel
Galaxy Grand Hotel Nuwara Eliya
Galaxy Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

What is the cancellation policy at Galaxy Grand Hotel?

Galaxy Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Galaxy Grand Hotel?

Yep, Galaxy Grand Hotel has a free self car park.

What makes Galaxy Grand Hotel a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Galaxy Grand Hotel.

Does Galaxy Grand Hotel serve breakfast?

Sure does, buffet brekkie is served daily from 8 AM to 10 AM.

Is there a free airport shuttle available at Galaxy Grand Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Galaxy Grand Hotel?

Yep, you can grab a meal at Galaxy Grand Hotel's onsite restaurant.

What time are check-in & check-out at Galaxy Grand Hotel?

Check-in begins at noon. Check-out time is 11 AM.

Are pets allowed at Galaxy Grand Hotel?

No, pets are not allowed.

Galaxy Grand Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MINH TAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved the hotel.

We are proud to be the first Vietnamese couple who stay 2 nights in this hotel. :) It was very new hotel, all the facilities were good. We had a warm welcome by friendly staff. Checking-in is quick & the room was excellent. It is spacious & all new equipments. We had a lake-view room & it is very beautiful seeing the lake with lot of fog like in the heaven. Breakfast & dinner were nice. I loved the ice-cream with fruit & nut for dessert on the 1st evening. Fried rice was beautiful. The receptionist always take care of us & very informative. They answered all the questions we asked, very helpful. In conclusion, this hotel is extremely excellent. Highly recommended for all off my friends & anybody who want to stay in Nuwara Eliya. This is your best choice.
Stayed 2 nights in May 2017
Verified review

6/10 Okay

fahad

Disliked: Cleanliness, staff & service, property conditions & facilities

فقط الاطلاله حلوه غيره بح

لا يوجد مصعد لا يوجد واي فاي ضعيف اكلهم اعتبره غير موجود لكن بالقرب منهم مطعم هندي دقيقه مشي يسار الفندق وانته طالع منه
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place providing basic facilities. Friendly staff. Breakfast was limited but OK The location of his place is excellent with brilliant lake views
Stayed 2 nights in Nov 2018
Verified review

2/10 Terrible

Hussain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

YUNIS

Liked: Staff & service, property conditions & facilities

جيد

مريحة
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

omfort at a good price.

great one nighter
Stayed 1 night in May 2018
Verified review

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a great view of the lake

As of date, this is a relatively new hotel with adequate amendities. Rooms were well maintained - good comfy bed; clean bathroom; television, air conditioner and lights were working fine. Staff was polite and provided great service - they even prepared our breakfast in packed boxes on the day we set off at 5am. The hotel is located conveniently by the main road; there is a good Indian restaurant right next to it (worth a visit even though it is a bit pricey).
Stayed 1 night in Jan 2018
Verified review

4/10 Poor

anne

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Overpriced hotel with difficult access to toomd

This hotel has comfortable beds and an ok breakfast but that’s about all it’s got going for it. There are many dodgy stairs to get to reception then a weird ramp for the next level, then even more dodgier stairs from there. Our room was expensive and had a charming view over the neighbours washing and not the lake. We had to ask for a mini bar and soap. Staff are trying hard but just don’t cut it. It’s slso a Muslim run hotel so no alcohol served.
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Vipula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPER Urlaub

Ideal für Familien Urlaub!uns hat es perfekt gepasst und gefallen.
Stayed 4 nights in Oct 2017
Verified review

8/10 Good

Mayank

Liked: Staff & service, property conditions & facilities, room comfort

Lovely stay at Galaxy Grand

Nice good new property right on the lake. Rooms are fresh and everything is new. There is no lift. Travellers be wary of many mosquitoes in the room balcony but room remains insulated if you don't open the balcony door. It is due to the weather and presence lake. Also in the restaurant, there are number of flies which Hotel staff could not take care of. Besides this hotel excelled in all other departments.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ليس بذاك الروعة

افضل شي الاطلالة فقط الاكل سيئ جدا ازعاج لانه بجانب الطريق اخلاق الي فيه جميلة ومتعاونين
Stayed 4 nights in Sep 2017
Verified review

10/10 Excellent

med

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

a big deception!

the only positive thing to say: the staff is pretty friendly and helpful. everything else was just very bad and we were deceived, it was not at all how we expected. it's a new (or renovated?) "hotel" (actually it's more like a guesthouse). but it isn't in a very good condition. when I took my shower, the installation of the shower fell on me! also there are cables in the shower cabine?! the bathroom had an horrible smell that didn't go away. There is a lot of humidity in the hotel room. breakfast is very poor, really not food quality and very little choice. The location isn't very interesting as well. It really isn't a 3* and definitely not worth the price.
Stayed 1 night in Sep 2017
Verified review

4/10 Poor

Pele

Disliked: Cleanliness, staff & service

Grand hotel gran decepción

Hotel con una limpieza nula. El servicio es lento y se les olvida todo cuando pides alguna cosa. Lejos del centro y siempre tienes que moverte con tuk tuk. Sin calefaccion y tuvimos que pedir un calefactor electrico.
Stayed 3 nights in Sep 2017
Verified review

4/10 Poor

John and Claire

Disliked: Cleanliness, room comfort

New hotel with room for improvement

This was a newly finished hotel but clearly not ready for paying guests. We had to ask three times for towels for the room, and when they did eventually come there was only one set and not two sets so we had to ask again for another set of towels. After a full day out touring the area we were upset to find that the room had not been made up or cleaned and also there was a bad drain smell. Although they apologised for not making up the room we felt they were very inexperienced in the hotel business and didn't know what was expected. As the awful smell could not be sorted they did provide an alternative room and helped us move our things. The staff seemed very young and had little knowledge of the surrounding area or indeed how much a tuk tuk should cost to get into the centre of the town. I am sure in time it will improve but for the time being I wouldn't recommend it. (Don't forget to bring a warm jumper and trousers as being so high up it does get cold especially in the evenings.)
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Puutteita

Tallelokero ja takka puuttuivat, vaikka näin varustelutaso ilmoitettiin. Samoin buffet aamiainen oli vain toisena aamuna. Lämmitystä ei ole, joten voi olla hiukan kylmä muuhun maahan verrattuna. Muuten siisti pikkuinen hotellli.
Stayed 2 nights in Jun 2017
Verified review

10/10 Excellent

narasimman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Manager was so impressive.We had a great stay in a new hotel.awesome building creations. My mom is a disabled person. The manager(Mohamed) was so adorable. He just became and helped to handle her. front desk staffs are so helpful especially atheef and gawdesh. Breakfast contains so many varieties. Taste and healthy breakfast. The was small issues in our rooms. But they solved the all problems quickly. Rooms were clean and creative. Excellent lake view.Good to see sunrise naturally. I definitely recommend this hotel. Thousand times better than seven stars hotel. I love you this hotel because staffs can understand guests feeling.
Verified review

10/10 Excellent

narasimman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorable manager

We had a great stay in a new hotel.awesome building creations. My mom is a disabled person. The manager(Mohamed) was so adorable. He just became and helped to handle her. front desk staffs are so helpful especially atheef and gawdesh. Breakfast contains so many varieties. Taste and healthy breakfast. There was small issues in our rooms. But they solved the all problems quickly. Rooms were clean and creative. Excellent lake view.Good to see sunrise naturally. I definitely recommend this hotel
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018