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Hotel Casa del Sótano

3.5 star property
Adults-only inn with fitness centre and spa services

Photo gallery for Hotel Casa del Sótano

Rooftop terrace
Rooftop terrace
Courtyard
Exterior
Design Studio Suite, 1 Bedroom, Terrace, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Auditorio Guelaguetza
    ‪7 min walk‬
  • Oaxaca Cathedral
    ‪7 min walk‬
  • Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Oaxaca Intl. (OAX)
    ‪11 min drive‬

Room options

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Garden
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
Flat-screen TV
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
Laptop workspace
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

8.6 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Free bottled water
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

Highlights

Terrace
Garden
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
Flat-screen TV
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
Laptop workspace
  • Sleeps 2
  • 1 King Bed

About the area

Oaxaca

Hotel Casa del Sótano puts you in the heart of Oaxaca, within just a 10-minute stroll of Santo Domingo Square and Oaxaca Ethnobotanical Garden. Highlights at this Colonial inn include a restaurant and in-room free WiFi. .The restaurant, Raíces Restaurante, serves Mexican cuisine. Added amenities include free Wi-Fi in public areas, a gym and spa services. English breakfast is available daily between 7:30 AM and 1:00 PM. There's also the convenience of free parking nearby. .Sights within a 10-minute walk of this 3.5-property class Oaxaca Centro inn include Church of Santo Domingo de Guzmán and Oaxaca Cathedral.
View more Inns in OaxacaOpens in a new window

What's nearby

  • Santo Domingo Square - 5 min walk - 0.5 km
  • Oaxaca Ethnobotanical Garden - 5 min walk - 0.5 km
  • Auditorio Guelaguetza - 7 min walk - 0.6 km
  • Oaxaca Cathedral - 7 min walk - 0.6 km
  • Church of Santo Domingo de Guzmán - 7 min walk - 0.6 km

Getting around

  • Oaxaca Intl. (OAX) - 22 min drive

Restaurants

  • Oaxaca Brewing Company
  • ‪La Santísima Flor de Lúpulo - ‬2 min walk
  • Café Café
  • ‪Club 502 - ‬2 min walk
  • Cafe Boca Del Monte

About this property

Hotel Casa del Sótano

Adults-only inn with fitness centre and spa services
There's a restaurant on site. WiFi is free in public spaces. A fitness centre, spa services, and a terrace are also featured at Hotel Casa del Sótano.

This 3.5-star Oaxaca inn is smoke free.

  • 25 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Casa del Sótano offers 25 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 32-inch flat-screen televisions come with Netflix.

Bathrooms include a shower and complimentary toiletries. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 210 metres; reservations required
  • Offsite parking; reservations required

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa del Sótano

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MXN 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Casa del Sótano.

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Frequently asked questions

Is there a spa on site at Hotel Casa del Sótano?

There's no onsite spa, but this property does offer services like massages.

Is Hotel Casa del Sótano family-friendly?

No, Hotel Casa del Sótano is an adults-only property.

Does Hotel Casa del Sótano serve breakfast?

You bet, English breakfast is available daily from 7:30 AM to 1:00 PM.

Is there a free airport shuttle available at Hotel Casa del Sótano?

No, Hotel Casa del Sótano does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Casa del Sótano?

Yep, you can grab a meal at Hotel Casa del Sótano's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Hotel Casa del Sótano?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Casa del Sótano?

No, pets and service animals are not allowed.

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Oscar, Quincy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quite
Stayed 1 night in May 2025

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 6 nights in May 2025

2/10 Terrible

Todd

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property lists no cancellation policy in Expedia. None. I did not intend to book this property and accidentally tapped on it. At this point a "no cancellations" policy was made visible. Calls to Expedia to explain the error in booking were met with assurances that they would "sort it out" but in the end they failed to do this. Management at this property was unresponsive and generally unhelpful and the lack on onsite parking was a deal breaker. Overall, I'd call this a scam that is all about fleecing people out of money. Apparently hanging onto an accidental charge they didn't deserve was more important than making a potential future client and neighbor happy. Not even a partial refund for nights more than 24 hours out was possible despite attempting to cancel within ten minutes of making the booking by accident. They will never get my booking or recommendation with that kind of attitude.
Stayed 4 nights in May 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Oaxaca's centre yet just outside so the rate was great. The only issue I had is that the AC unit was blowing cold air all night directly to our bed, therefore, I got a cold. Other than that the Hotel is great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kwo Yan

Stayed 8 nights in Apr 2025

8/10 Good

Virginia Teresa Arce

Travelled with partner
Liked: Cleanliness, staff & service
The room we stayed in was modest but very comfortable. It was quiet (and surprisingly cool) at night and allowed for good sleep, which we desperately needed after some hectic and sleepless nights in CMDX. Staff was courteous and without prompt, honored our request to arrange a taxi back to the airport at the exact time we requested. The AC in the room worked wonders.
Stayed 4 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Florice, orange

Travelled with family
Liked: Cleanliness, staff & service
Nice location. The breakfast was great. Needs some updating but good for the price and convenient location. Staff was friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service

Equal pros and cons

Rooms are a bit small. Bathroom seemed like it might have had some black mold on the wall and has mild smell that never goes away. Hotel restaurant wasn't good. No complimentary coffee or tea for the room. Staff is nice. Location is great. Terrace jacuzzi is great, but closing access at 7pm is way too early for people who want to do all the sightseeing.
Stayed 5 nights in Apr 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Apolinar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place peaceful and short walk to Main Street
Stayed 5 nights in Apr 2025

6/10 Okay

Elizabeth

Liked: Staff & service
This was a decent stay. Staff were nice and the room was spacious. The walls and towels had minor stains on them, but nothing to complain about because I know the towels were clean. I didn’t use the restaurant on the property. Overall, it was a decent stay, but I don’t know that it was worth the price.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin duda volveré

Hotel sin pretenciones pero con instalaciones acogedoras, limpias y con muy buena ubicación. El mirador con jacuzzi es un gran plus para pasar un rato relajante admirando la vista.
Stayed 1 night in Apr 2025

10/10 Excellent

Pedro, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is a great room! Highly recommend.
Stayed 3 nights in Apr 2025

8/10 Good

Lovely

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Casa del Sótano appears to be a well-regarded hotel in Oaxaca, praised for its excellent service, cleanliness, prime location, and charming Oaxacan character. While some minor issues like small bathrooms and hard bed, but nonetheless, the comfortable and convenient base for exploring Oaxaca indicates the reason I would stay there again.
Stayed 7 nights in Apr 2025

8/10 Good

Lucile

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the fact that it was close to restaurants and shopping. The employees were very helpful and friendly. Room kept very clean. What I didn’t like was the location of the toilet bar. It was behind me instead of to the right or left of me. Hard to twist your body to get to the toilet paper. The room also didn’t have a bath or hand towel bar. It only had a hook.
Stayed 4 nights in Apr 2025

10/10 Excellent

JUAN F

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar por el precio
Stayed 3 nights in Mar 2025

6/10 Okay

Heidi

Travelled with family
Liked: Staff & service
Close enough to downtown but without the noise. It is small but has everything you need. Got 2 king rooms, one was great and the other was not. The ac did not work well in one. The drain smell was bad. A chair was very soiled and towels were bad. You get what you paid for. The workers were very nice, courteous and helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Sharyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet. Safe area. Water provided daily. Good options for breakfast. Nice historic property. Room needs a safe. Towels need replacing. Showerhead needs replacing.
Stayed 4 nights in Apr 2025

6/10 Okay

dan

Liked: Cleanliness, staff & service, amenities
Good location with access to many great restaurants and close enough to the zocalo. Good AC and room darkness. Access to hotel controlled by magnetic lock and rooms vary between key card and key. Unfortunately no fridge or safe. Nice colonial hotel with central greenery. Towels need an upgrade. The door to access room is a colonial split door which is cool but does not provide privacy. We hung a dress on the inside of the door to correct. Bathroom is a bit small. Nice sitting areas throughout. Would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sonni Anna-Matilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beautiful colonial architecture, the furnishings, the courtyard and all the outdoor plants, and the staff were friendly and helpful. The restaurant had good food, though they're only open for breakfast & lunch (7:30am - 1:00pm). But there are loads of good restaurants & cafes all around in walking distance. Its a,short walk to the Santo Domingo church & botanical gatden, and the zocalo/town square are also in walking distance. No pool, but theres a jacuzzi on the roof with a fantastic view. I loved this place & I would stay here again.
Stayed 6 nights in Mar 2025

6/10 Okay

Santiago

Travelled with partner
Liked: Staff & service, property conditions & facilities
Single bed room a bit small: narrow path of bed against wall. Food was good and well priced (economical. Bathroom, sink and shower in marginal condition.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rolf

Stayed 4 nights in Mar 2025

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility, nice service

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025