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Hotel Casa las Mercedes

3.0 star property
Colonial hotel with coffee shop/cafe and restaurant

Photo gallery for Hotel Casa las Mercedes

Interior detail
Interior entrance
Lobby
Mexican cuisine
Family Suite, 2 Double Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Independencia #1206 Centro Historico, Oaxaca, OAX, 68000
  • Place, Oaxaca Cathedral
    ‪8 min walk‬
  • Place, Zócalo
    ‪8 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪10 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪21 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Plasma TV
Down duvet
Separate bedroom
Premium bedding
Hairdryer
Designer toiletries
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Double Beds

Family Suite, 2 Double Beds

Family Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Plasma TV
Down duvet
Separate bedroom
Premium bedding
Bathrobes
Designer toiletries
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Plasma TV
Down duvet
Separate bedroom
Premium bedding
Hairdryer
Designer toiletries
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Plasma TV
Down duvet
Premium bedding
Hairdryer
Designer toiletries
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Oaxaca

At Hotel Casa las Mercedes you'll be within just a 10-minute stroll of Oaxaca Textile Museum and Oaxaca Cathedral. Highlights at this Colonial hotel include a restaurant and in-room free WiFi. .The coffee shop, MECHE, serves Mexican cuisine. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Oaxaca Centro hotel include Church of Santo Domingo de Guzmán and Benito Juarez Market.

What's nearby

  • Oaxaca Textile Museum - 7 min walk - 0.6 km
  • Oaxaca Cathedral - 8 min walk - 0.7 km
  • Zócalo - 8 min walk - 0.7 km
  • Church of Santo Domingo de Guzmán - 10 min walk - 0.9 km
  • Benito Juarez Market - 10 min walk - 0.9 km

Getting around

  • Oaxaca Intl. (OAX) - 20 min drive

Restaurants

  • ‪El Lechoncito de Oro - ‬3 min walk
  • ‪Casa Mook Mujer De Maiz - ‬4 min walk
  • ‪Tlayudas Libres - ‬3 min walk
  • ‪Onnno Loncheria - ‬2 min walk
  • ‪Bar Ilegal - ‬3 min walk

About this property

Hotel Casa las Mercedes

Colonial hotel with coffee shop/cafe and restaurant
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. There's an onsite business centre. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hotel Casa las Mercedes.

This 3-star Oaxaca hotel is smoke free.

  • 17 guestrooms or units
  • 2 levels
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Dining venue
Hotel Casa las Mercedes offers 17 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Plasma televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 400 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • MECHE

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa las Mercedes

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 650 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1200 per vehicle (return, maximum occupancy 4)
  • Crib (infant bed) fee: MXN 650 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL CASA LAS MERCEDES Oaxaca
CASA LAS MERCEDES Oaxaca
CASA LAS MERCEDES
HOTEL CASA LAS MERCEDES Hotel
HOTEL CASA LAS MERCEDES Oaxaca
HOTEL CASA LAS MERCEDES Hotel Oaxaca

Frequently asked questions

Is parking available at Hotel Casa las Mercedes?

Onsite parking is limited.

Is there a free airport shuttle available at Hotel Casa las Mercedes?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Casa las Mercedes?

Yep, you can grab a meal at Hotel Casa las Mercedes's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Hotel Casa las Mercedes?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa las Mercedes?

No, pets and service animals are not allowed.

Hotel Casa las Mercedes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 86 out of 174 reviews
Rating 8 - Good. 53 out of 174 reviews
Rating 6 - Okay. 22 out of 174 reviews
Rating 4 - Poor. 8 out of 174 reviews
Rating 2 - Terrible. 5 out of 174 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

miguel a

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in town!!
Stayed 4 nights in Oct 2025

6/10 Okay

Eduardo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Property should advised future occupants that parking is offsite the property and you have to have someone to go with you to either take out or in your vehicle. We had a few issues.. no toilet paper when we arrived, we needed new towels , not shampoo. I when to the front desk and they could not resolved the issue. They said to wait to the next crew that comes in at 11pm. Unbelievable. It was a pain in the neck to park your car offsite the property.
Stayed 2 nights in Aug 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, clean,
Stayed 3 nights in Aug 2025

10/10 Excellent

Margarita

Stayed 3 nights in Jul 2025

8/10 Good

Julio Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, everything good
Stayed 2 nights in May 2025

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our plans changed and we needed to depart a few days early. As stated in Expedia and on the hotelʻs website no refunds/returns are provided. Lesson learned Iʻll be careful to review such policies in future bookings. Noise. Street noise was surprisingly minimal. But at 11:36 pm during my stay I told the desk clerk it was hard to sleep with his radio or podcast playing. He turned it down but not off…used it on subsequent nights too. Hotel/kitchen staff seemingly arrive around 0700 each morning. They converse and soon after the restaurant opens making it difficult to sleep any later. Restaurant food/service was ok on our first morning but we elected to eat elsewhere the following days. Was a convenient location. Room was clean and comfortable. Everything worked. My bus arrived in Oaxaca after midnight and this hotel doesnʻt allow checkins after that time so I had stayed in another hotel my first night. Then transferred to this one. If returning to Oaxaca Iʻd choose the other hotel over this one.
Stayed 8 nights in Jun 2025

2/10 Terrible

Andres

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Not very clean.
Stayed 1 night in May 2025

4/10 Poor

Andres

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Easy to get around.
Stayed 3 nights in May 2025

4/10 Poor

Andres

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
Stayed 4 nights in May 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved this understated well appointed hotel. The rooms were clean and comfortable and the staff were very friendly. We would have like more towels.
Stayed 1 night in May 2025

6/10 Okay

aco

Stayed 3 nights in Apr 2025

6/10 Okay

Filiberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were not confortable. Nice staff.
Stayed 5 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, helpful staff

Very helpful staff, great location. Convenient restaurant on premises and an excellent coffee shop across the street. Bed is hard, and it gets noisy at 7:00 a.m. when the kitchen staff starts talking loudly in the courtyard and the sound echoes off all the tile floors and walls. (Maybe the upper floor would be quieter.)
Stayed 7 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good beds

Hotel location was not far from square, great coffee and breakfast at Rustico restaurant very close to thr hotel, also awesome pizza. More noise than we like
Stayed 3 nights in Feb 2025

6/10 Okay

DONALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
Stayed 7 nights in Jan 2025

8/10 Good

Lisa, Austin

Stayed 3 nights in Jan 2025

10/10 Excellent

Rhonda

Stayed 3 nights in Dec 2024

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Shanika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but comfortable. Very clean. All staff was friendly and helpful. Parking was a bit far from hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Stayed 7 nights in Jun 2024