Moon Palace Jamaica – All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Superior Governor Suite Ocean View - King Size Bed
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Room service
  • Housekeeping
  • Gym
The current price is NZ$574
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Main Street, Ocho Rios, Saint Ann
  • Turtle Beach
    ‪7 min walk‬
  • Ocho Rios Fort
    ‪4 min drive‬
  • Dunn's River Falls
    ‪8 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬

Room options

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Separate bedroom
  • 98 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Premium bedding
Bathrobes
  • 161 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Family Partial Ocean View - Kids & Teens Free

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
2 bedrooms
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(28 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Resort View with Balcony - Kids & Teens Free

7.2 out of 10
Good
(33 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Premium bedding
Separate bedroom
Bathrobes
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Resort View

8.0 out of 10
Very good
(69 reviews)

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Separate bedroom
Bathrobes
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Separate bedroom
Bathrobes
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Ocean View

8.8 out of 10
Excellent
(18 reviews)

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Separate bedroom
Bathrobes
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Individually furnished
Air conditioning
Free minibar items
Smart TV
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the area

Ocho Rios

A luxury stay in Ocho Rios awaits you at Moon Palace Jamaica – All Inclusive. Within just a 10-minute stroll, you'll find Jamaica Beaches and Ocho Rios Craft Market. Highlights at this all-inclusive property include 4 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at AWE Spa can include body wraps and mani/pedis. The buffet restaurant, Buccaneers Reef, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a sauna. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Ocho Rios property, you'll be 4.3 km (2.7 mi) from Dunn's River Falls.

What's nearby

  • Turtle Beach - 7 min walk - 0.6 km
  • Mahogany Beach - 1 min drive - 1.0 km
  • Ocho Rios Fort - 4 min drive - 2.6 km
  • Mystic Mountain - 6 min drive - 4.1 km
  • Dunn's River Falls - 8 min drive - 5.4 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

Restaurants

  • ‪Moon Palace Loud bar - ‬4 min walk
  • ‪Boulangerie - ‬4 min walk
  • ‪Pier 8 - ‬1 min walk
  • ‪Jimmy Buffett's Margaritaville (Ocho Rios) - ‬13 min walk
  • ‪Cafe Express - ‬10 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Moon Palace Jamaica – All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a sauna. Free self parking and valet parking are available.

This 5-star Ocho Rios property is smoke free.

  • 705 guestrooms or units
  • 11 levels
  • 3 buildings
  • 2 swim-up bars
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Moon Palace Jamaica – All Inclusive offers 705 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Moon Palace Jamaica – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JMD 10000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

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Frequently asked questions

What is the cancellation policy at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on 14 Sept 2025 start from NZ$574.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moon Palace Jamaica – All Inclusive?

Yep, Moon Palace Jamaica – All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Moon Palace Jamaica – All Inclusive?

Yep, Moon Palace Jamaica – All Inclusive is on Jamaica Beaches, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Moon Palace Jamaica – All Inclusive?

Yep, AWE Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Moon Palace Jamaica – All Inclusive have a pool?

Yep, and guests love it! Moon Palace Jamaica – All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Moon Palace Jamaica – All Inclusive a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Moon Palace Jamaica – All Inclusive.

Is Moon Palace Jamaica – All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Moon Palace Jamaica – All Inclusive is a hit with families.

Is there a free airport shuttle available at Moon Palace Jamaica – All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Moon Palace Jamaica – All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Moon Palace Jamaica – All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Moon Palace Jamaica – All Inclusive?

No, pets and service animals are not allowed.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 852 out of 1677 reviews
Rating 8 - Good. 374 out of 1677 reviews
Rating 6 - Okay. 233 out of 1677 reviews
Rating 4 - Poor. 98 out of 1677 reviews
Rating 2 - Terrible. 120 out of 1677 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Premraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

8/10 Good

Nilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food
Stayed 2 nights in May 2025

10/10 Excellent

Jodane

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance, the food, the attention to details was unmatched. The customer services was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Khadisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place highly recommend very kids friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Sharonda K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Hugh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in May 2025

8/10 Good

Arlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Kishman Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful, awesome views and well decorated. Food was always great at every sitting. Staff were pleasant. Parking was challenging, wait time for check-in took over 90 minutes which was about as long as I've ever waited for checkin at any hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Jodane

Stayed 1 night in May 2025

10/10 Excellent

Santianna

Stayed 2 nights in May 2025

8/10 Good

stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is my second time saying at this hotel. I don’t like the way they try to force you to buy their travel packages.
Stayed 5 nights in May 2025

4/10 Poor

Michelle

Stayed 1 night in May 2025

8/10 Good

Wood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and relaxing resort
Stayed 7 nights in Apr 2025

10/10 Excellent

Dayro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax
Stayed 4 nights in May 2025

8/10 Good

Carol

Travelled with family
Liked: Staff & service, amenities
Staff was great. Booked a double bed got a single. Had to change room after asign to next room Crack on the tiolet seat. Crack on the counter of face basecsen and also Dirty, it like someone just check out of the room.
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
That’s it
Stayed 2 nights in May 2025

10/10 Excellent

Shamari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about moon palace property, the staff, the food, the rooms, a 1000 out of a 100. Its my second time visting and i will definitely visit again.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 3 nights in May 2025

10/10 Excellent

Wayne

Stayed 3 nights in May 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and everything it came with. The staff was great and friendly, the food was good, and the rooms were clean and quiet. From the moment we walked in the door they were right there to welcome us and escort us to where we needed to be. I will definitely stay with Moon Palace again.
Stayed 3 nights in May 2025

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place I’ll definitely go back
Stayed 1 night in Apr 2025

6/10 Okay

Jody-Kay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stood for hours waiting on a room that was my worse experience 🙃
Stayed 2 nights in May 2025

8/10 Good

Sherika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025