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Sago Palm Hotel

Property class: 4.5

Photo gallery for Sago Palm Hotel

A modern two-story building with a paved courtyard and a car parked in front.
A restaurant setting with a table set for a meal, including plates of food, wine glasses, and cutlery.
A pool area with a yoga mat and a building in the background.
A hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a lamp, a small table, and a door leading to a bathroom.
A modern living room with a TV, a bar area, and a seating area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$388
includes taxes & fees
9 Oct - 10 Oct

Explore the area

View map
54 Main St, Ocho Rios
  • Place, Ocho Rios Craft Market
    ‪3 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪4 min walk‬
  • Place, Turtle Beach
    ‪7 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪23 min drive‬

Room options

View all photos for Main Deluxe Queen Junior Suite

Room

Main Deluxe Queen Junior Suite

  • Sleeps 4
  • 1 Queen Bed

View all photos for Westmoreland Cabana King

A hotel room with a bed, a nightstand with a lamp, a phone, and a wooden wall.

Westmoreland Cabana King

  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

Room

Westmoreland King Large

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

A hotel room with a large bed, two bedside lamps, a wooden headboard, a red chair, and a desk with a lamp.

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Main Queen

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror. There is a door leading to a bathroom.

Main Queen

9.4 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Twin Twin

A hotel room with two beds, a wooden headboard, a mirror, and a red chair.

Main Twin Twin

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Main Deluxe King

A hotel room with a large bed, two bedside tables with lamps, and a wooden headboard with a decorative panel.

Main Deluxe King

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Main Deluxe Queen Junior Suite

A modern kitchen with white cabinets, a stainless steel refrigerator, a microwave, and two white bar stools.

Main Deluxe Queen Junior Suite

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Main King

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror. There is a door leading to a bathroom.

Main King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town King

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Town King

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town Queen

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Town Queen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Cabana King

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Cabana King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland King Large

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Westmoreland Cabana Queen

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Cabana Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Ocho Rios

A luxury stay in the heart of Ocho Rios awaits you at Sago Palm Hotel. Within steps you'll find Ocho Rios Craft Market and Ocho Rios Clock Tower. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .A day of pampering can include body wraps and mani/pedis. The restaurant, York Tavern, is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers. 2000 square feet (186 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Ocho Rios hotel include Dunn's River Falls and Turtle Beach.

What's nearby

  • Ocho Rios Craft Market - 3 min walk - 0.3 km
  • Ocho Rios Clock Tower - 4 min walk - 0.4 km
  • Turtle Beach - 7 min walk - 0.7 km
  • Turtle River Park - 8 min walk - 0.7 km
  • Island Village - 15 min walk - 1.3 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Ocho Rios Jerk Center - ‬8 min walk
  • ‪KFC - ‬4 min walk
  • ‪Miss T's Kitchen - ‬4 min walk

About this property

Sago Palm Hotel

Sago Palm Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2000 square feet (186 square metres) and includes a conference centre. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Sago Palm Hotel. Free self parking is available.

This 4.5-star Ocho Rios hotel is smoke free.

  • 37 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • No smoking on site
  • Bar by the pool
  • Dining venue
Sago Palm Hotel offers 37 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This Ocho Rios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (2,000 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 30 2026 to October 11 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 29 August 2026 to 19 September 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sago Palm Hotel

Children and extra beds

  • Children are welcome.

Payment types

  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 34 for adults and from USD 17 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Sago Palm Hotel?

Sago Palm Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sago Palm Hotel?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at Sago Palm Hotel on 9 Oct 2026 start from NZ$388, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sago Palm Hotel?

Yep, Sago Palm Hotel has a free self car park.

Are there any beaches close to Sago Palm Hotel?

Yep, Sago Palm Hotel is a short 5-minute walk from Turtle Beach. Fun beach activities include swimming. You can also find boat tours.

Is there a spa on site at Sago Palm Hotel?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Sago Palm Hotel have a pool?

Sago Palm Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The swimming pool will be unavailable from September 30 2026 to October 11 2026 (dates subject to change). The property will be renovating the swimming pool from August 29 2026 until September 19 2026 (completion date subject to change).

What makes Sago Palm Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sago Palm Hotel.

Does Sago Palm Hotel serve breakfast?

You bet, cooked-to-order brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sago Palm Hotel?

No, Sago Palm Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sago Palm Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sago Palm Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sago Palm Hotel?

No, pets and service animals are not allowed.

Sago Palm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 236 out of 378 reviews
Rating 8 - Good. 89 out of 378 reviews
Rating 6 - Okay. 31 out of 378 reviews
Rating 4 - Poor. 10 out of 378 reviews
Rating 2 - Terrible. 12 out of 378 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and the staff was awesome!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious, friendly staff and clean property, perfect location
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the boutique feel of this hotel. It is quiet and relaxing, while still keeping you literally in the middle of Ocho Rios.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast choices. Excellent staff very helpful and very pleasant
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our stay at Sago Palm. Great staff, clean rooms, good food
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice quiet hotel, location close to everything.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience and the food was amazing.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking for that perfect get away to just rest, relax and reconnect with yourself or spouse this is the ideal place. Staff very friendly and professional.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, a wonderful stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Could not have asked for better.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to stay at Sago Palm, a boutique hotel right in Ocho Rios, within walking distance of the beach, shops, and restaurants. We enjoyed the restaurant at the hotel for breakfast (Jamaican buffet and American menu options). We also walked down the main street to The Almond Tree Restaurant for dinner and were rewarded with a beautiful sunset view overlooking the water.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was exceptional
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very very very courteous, rooms are very clean
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff was lovely l, the breakfast was great. I had a pleasant experience.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The pool was great! And the kitchen staff was amazing
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at Sago Palm hotel. The staff was friendly and very helpful. The hotel cleanliness exceed expectation. excellent hotel
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean staff was very friendly also met the owner and his daughter they were very nice enjoyed the free breakfast each morning
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an authentic Jamaican owned. The staff is amazing catering to our every need. Breakfast was magnificent with both Jamaican traditional dishes and American style cooked to order. Room was cozy and intimate. I highly recommend this hotel.
Stayed 3 nights in Apr 2026