2/10 Terrible
Eric
13 Jun 2025
Disliked: Cleanliness
Forewarning to anyone that is interested in booking, I’d consider all other options prior to booking here. Other than the proximity to the parks and the room size there isn’t much good to say about our stay. We were only able to use the pool a couple times due to the resort closing the pool every day. Yes I understand inclimate weather but only one day did we notice a reason (lightning) to even consider closing the pools. The furniture is in definite need of replacement. All the furniture has scratches or chips out of them and the couch is unbearable to sit in. The carpet had huge stains on them and you can use your imagination of what substance they are from. We were roped into a timeshare presentation that was a joke. There was not a breakfast as advertised and we were just left in a room for an hour and a half until we had to track someone down to get the gift card. The most frustrating by far were the key cards. To access the building you had to use your room key which didn’t work half the time. We were even locked out of our room one day and had to get replacements to access our belongings. Staff didn’t seem to care and acted like they knew about all the issues and were not going to do anything to fix the issues. It was nice being close to the parks but definitely would look for a better taken care of resort. Have a better trip than we did!
Eric
Stayed 5 nights in Jun 2025