DoubleTree by Hilton at the Entrance to Universal Orlando

4.0 star property
Suburban hotel with 2 restaurants and bars/lounges

Photo gallery for DoubleTree by Hilton at the Entrance to Universal Orlando

Outdoor pool
Creator video - submitted by lana__creator
Suite, 2 Bedrooms
In-room safe, desk, laptop workspace, iron/ironing board
50-inch flat-screen TV with cable channels, TV, pay films

Reviews

8.4 out of 10
Very good

Popular amenities

The current price is NZ$206
includes taxes & fees
3 Jan - 4 Jan 2026

Explore the area

View map
5780 Major Blvd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Orlando International Premium Outlets
    ‪9 min walk‬
  • Place, Universal Studios Florida
    ‪13 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪15 min drive‬

Room options

Corner King Room

  • Sleeps 3

Corner Two Queen Room

  • Sleeps 5

Universal View King Room

  • Sleeps 2

Universal View Two Queen Room

  • Sleeps 4

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
2 bedrooms
Shower/bath combination
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(66 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, Corner

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(698 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(66 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Universal View)

8.6 out of 10
Excellent
(172 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Double Sofa Bed

Room, 2 Queen Beds (Fitness)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Fitness)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

King Mobility Accessible Room with Roll-in Shower

  • Sleeps 2

Queen Mobility Accessible Room with Roll-in Shower

  • Sleeps 2

Two Queen Mobility Accessible Room with Roll-in Shower

  • Sleeps 4

Two Queen Mobility/Hearing Accessible Room with Roll-in Shower

  • Sleeps 4

Parlor Room

  • Sleeps 1

Palor Attached to a Sleeping Room

  • Sleeps 1

Fitness King Room

  • Sleeps 2

Fitness Two Queen Room

  • Sleeps 4

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(111 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Two Queen Beds Room

  • Sleeps 4

King Bed Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Queen Mobility/Hearing Accessible Room with Roll-in Shower

  • Sleeps 2

Mobility Accessible-two Queens With Tub

  • Sleeps 4

Mobility Accessible-Two Queens with Tub

  • Sleeps 4

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About the area

Orlando

A family-friendly stay in Orlando awaits you at DoubleTree by Hilton at the Entrance to Universal Orlando. Within a 20-minute stroll, you'll find Orlando International Premium Outlets and Universal’s Islands of Adventure. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, American Grill, is open for dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and kids' swimming pool. Business travelers can take advantage of 33 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4-property class Florida Center hotel include Universal CityWalk and Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.2 km
  • Orlando International Premium Outlets - 9 min walk - 0.8 km
  • Universal CityWalk - 10 min walk - 0.9 km
  • Universal Studios Florida - 13 min walk - 1.2 km
  • Universal’s Islands of Adventure - 17 min walk - 1.4 km

Getting around

  • Orlando Station - 12 min drive
  • Sand Lake Road Station - 20 min drive
  • Orlando International Airport (MCO) - 20 min drive

Restaurants

  • ‪Miller's Ale House - ‬5 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Tabla Indian Chinese Thai - ‬6 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪TGI Friday's - ‬4 min walk

About this property

DoubleTree by Hilton at the Entrance to Universal Orlando

Suburban hotel with 2 restaurants and bars/lounges
DoubleTree by Hilton at the Entrance to Universal Orlando offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and 33 meeting rooms. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly DoubleTree by Hilton at the Entrance to Universal Orlando. Parking is available for a fee.

This 4-star Orlando hotel is smoke free.

  • 742 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1974
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton at the Entrance to Universal Orlando offers 742 accommodations with MP3 docking stations and laptop-compatible safes. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 33 per night; includes in/out privileges)
  • Secured valet parking on site (USD 41 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 16.99 to 29.99 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • American Grill
  • Gelato Ice Cream Shop
  • Pizza, Burgers, and More
  • Sunshine Cafe

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 33 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 60 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.99 to 29.99 per person
  • Self-parking fee: USD 33.00 per night (in/out privileges)
  • Valet parking fee: USD 41.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Entrance
DoubleTree Hilton Entrance Hotel
DoubleTree Hilton Entrance Hotel Orlando Universal
DoubleTree Hilton Entrance Universal Orlando
DoubleTree Hilton Orlando Universal
DoubleTree Orlando Universal
DoubleTree Orlando Universal Entrance
Hilton DoubleTree Orlando Universal
Hilton Entrance
Doubletree Orlando
Doubletree Universal
Orlando Doubletree
DoubleTree Hilton Entrance Universal Orlando Hotel
DoubleTree Hilton Entrance Universal Hotel
DoubleTree Hilton Entrance Universal
DoubleTree by Hilton at the Entrance to Universal Orlando Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton at the Entrance to Universal Orlando?

DoubleTree by Hilton at the Entrance to Universal Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton at the Entrance to Universal Orlando?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton at the Entrance to Universal Orlando on 3 Jan 2026 start from NZ$205.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton at the Entrance to Universal Orlando?

Yep, DoubleTree by Hilton at the Entrance to Universal Orlando has a self car park with in/out privileges for USD 33.00 per night. A self car park is also available, for a fee.

Are there any beaches close to DoubleTree by Hilton at the Entrance to Universal Orlando?

The closest beach to DoubleTree by Hilton at the Entrance to Universal Orlando is Beachcomber Beach (14.9 km).

Does DoubleTree by Hilton at the Entrance to Universal Orlando have a pool?

Yep, and guests love it! DoubleTree by Hilton at the Entrance to Universal Orlando has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7 AM to 11 PM.

What luxury perks are available at DoubleTree by Hilton at the Entrance to Universal Orlando?

DoubleTree by Hilton at the Entrance to Universal Orlando features an outdoor pool, 1 hot tub and 2 restaurants.

Is DoubleTree by Hilton at the Entrance to Universal Orlando family-friendly?

You bet! With amenities such as a children's pool, an arcade and laundry facilities, it's no surprise that DoubleTree by Hilton at the Entrance to Universal Orlando is a hit with families.

Does DoubleTree by Hilton at the Entrance to Universal Orlando serve breakfast?

Yep, full breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton at the Entrance to Universal Orlando?

No, DoubleTree by Hilton at the Entrance to Universal Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton at the Entrance to Universal Orlando?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton at the Entrance to Universal Orlando?

Check-in begins at 4 PM. Check-out time is 11 AM.

Reviews

DoubleTree by Hilton at the Entrance to Universal Orlando Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 3900 out of 6906 reviews
Rating 8 - Good. 1444 out of 6906 reviews
Rating 6 - Okay. 769 out of 6906 reviews
Rating 4 - Poor. 383 out of 6906 reviews
Rating 2 - Terrible. 410 out of 6906 reviews

Reviews

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Susan J

Liked: Staff & service, amenities
My key wouldn't open the door & I had to go downstairs several times.
Stayed 3 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Stacy

Liked: Cleanliness, property conditions & facilities
Good hotel. Bar and restaurant should have extended hours
Stayed 1 night in Sep 2025

6/10 Okay

Kevin

Stayed 4 nights in Sep 2025

6/10 Okay

Carmen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property could use some upgrades. The shower head was not clearly installed and you could see the plumbing coming out the wall. The rooms could use an overall upgrade. The lobby area is beautiful and it would be nice if the rooms resembled that. In the elevator two of the number buttons were out.
Stayed 1 night in Sep 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Othniel

Stayed 1 night in Sep 2025

8/10 Good

STEVEN LEE, Holladay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. The staff were excellent. The property is older and needs to have some repairs. Our room door was stuck and you had to force the door open or kick it open. We were in room 732.
Stayed 2 nights in Sep 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me gusta de este hotel es que está muy cerca de universal studios donde puedes ir caminando o en lis buses que ellos proveen
Stayed 2 nights in Sep 2025

6/10 Okay

Elisabeth

Travelled with partner
Liked: Cleanliness
Front desk and all staff were great. However, the parking situation for customers is ridiculous—charging almost $40 per night for parking is excessive and needs improvement. Additionally, it was very annoying to be repeatedly approached by multiple staff members pressing me to sign up for the Honors program, even when I was trying to relax. The persistence was a bit much and happened everywhere on the property. There should be a better system in place to prevent guests from being pressured or asked multiple times by different people about the same thing. As I said your staff is amazing. I travel alot to orlando. This isnt a place I would choose again. This was my 2nd time at this location.
Stayed 3 nights in Sep 2025

4/10 Poor

Lois

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Convenient location. Housekeeping didn’t come until 7:30pm. Room was dirty. Tv didn’t work. Food was super expensive. AC didn’t work. Beds were very uncomfortable.
Stayed 2 nights in Sep 2025

2/10 Terrible

Samera

Travelled with family
Disliked: Amenities
Rude staff. Can’t understand basic questions or requests. Really has gone downhill.
Stayed 7 nights in Sep 2025

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious room
Stayed 3 nights in Sep 2025

8/10 Good

Jomeca Meildred Rusiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. Only things that bothered us was that complimentary water bottle has to be picked up at the front desk which usually has lines of people checking in. Ended up purchasing our own drinking water instead. Secondly the shower drain was slow-draining. By the end of your shower you are stepping on a pool of water. Also toilet doesn't flush well. Have to flush multiple times to keep the toilet decent. Overall still a good stay. Staff were nice.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The available breakfast was far too expensive! They’re definitely needs to be more options for breakfast. My daughter and I only got coffee because we could not believe how much an omelette cost. We ended up getting her coffee and breakfast next-door, which was much more reasonable and cost.
Stayed 5 nights in Sep 2025

6/10 Okay

Dylan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It works if you want to walk to Universal. What I didnt like was the elevators dont require a key card to access your floor. In one of the elevators, the buttons were smashed in and just looked so bad. Overall our room was ok, the bathroom light wouldnt stop flickering/flashing when on. The shower controls were broke. You had to perfectly hold the handle in the middle, if you dont it would fall and burn you. So a luke warm shower was the only option. House keeping was on point. Everytime we arrived back to our room, it would be perfectly made.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hailey Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
good time
Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqueline

Travelled with family
Beautiful property and great service
Stayed 1 night in Sep 2025

10/10 Excellent

Mercelis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and accessible. Located in a great location.
Stayed 2 nights in Aug 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and great if going to universal!!
Stayed 1 night in Sep 2025

6/10 Okay

Heidi

Travelled with family
Disliked: Property conditions & facilities

Needs attention

Outside pool area needed attention. Hot tub wasn’t working for the whole stay ( no heat, water was cooler than the pool) and hotel umbrella wasn’t secured in it holder and flew out into the pool on top of us. Food wasn’t available outside.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to universal where we were visiting. Everyone was very nice. Room was nice. Bed comfortable. View was really nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Shirley

Stayed 1 night in Sep 2025

2/10 Terrible

Giavanna

Stayed 3 nights in Sep 2025