DoubleTree by Hilton at the Entrance to Universal Orlando

4.0 star property
Suburban hotel with 2 restaurants and bars/lounges

Photo gallery for DoubleTree by Hilton at the Entrance to Universal Orlando

Outdoor pool
Creator video
Courtyard
50-inch flat-screen TV with cable channels, TV, pay films
Suite, 2 Bedrooms

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
The current price is NZ$191
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
5780 Major Blvd, Orlando, FL, 32819
  • Place, Orlando International Premium Outlets
    ‪9 min walk‬
  • Place, Universal Studios Florida
    ‪13 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Corner King Room

  • Sleeps 3

Corner Two Queen Room

  • Sleeps 5

Universal View King Room

  • Sleeps 2

Universal View Two Queen Room

  • Sleeps 4

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
2 bedrooms
Shower/bath combination
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, Corner

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(686 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(66 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Universal View)

8.6 out of 10
Excellent
(170 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Double Sofa Bed

Room, 2 Queen Beds (Fitness)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Fitness)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

King Mobility Accessible Room with Roll-in Shower

  • Sleeps 2

Queen Mobility Accessible Room with Roll-in Shower

  • Sleeps 2

Two Queen Mobility Accessible Room with Roll-in Shower

  • Sleeps 4

Two Queen Mobility/Hearing Accessible Room with Roll-in Shower

  • Sleeps 4

Parlor Room

  • Sleeps 1

Palor Attached to a Sleeping Room

  • Sleeps 1

Fitness King Room

  • Sleeps 2

Fitness Two Queen Room

  • Sleeps 4

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(111 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Two Queen Beds Room

  • Sleeps 4

King Bed Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Queen Mobility/Hearing Accessible Room with Roll-in Shower

  • Sleeps 2

Mobility Accessible-two Queens With Tub

  • Sleeps 4

Mobility Accessible-Two Queens with Tub

  • Sleeps 4

You may also like

About the area

Orlando

A family-friendly stay in Orlando awaits you at DoubleTree by Hilton at the Entrance to Universal Orlando. Within a 20-minute stroll, you'll find Orlando International Premium Outlets and Universal’s Islands of Adventure. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, American Grill, is open for dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and kids' swimming pool. Business travelers can take advantage of 33 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4-property class Florida Center hotel include Universal CityWalk and Universal Studios Florida.

What's nearby

  • Orlando International Premium Outlets - 9 min walk - 0.8 km
  • Universal CityWalk - 10 min walk - 0.9 km
  • Universal Studios Florida - 13 min walk - 1.2 km
  • Universal’s Islands of Adventure - 17 min walk - 1.4 km
  • The Wizarding World of Harry Potter™ - 3 min drive - 2.0 km

Getting around

  • Orlando Station - 12 min drive
  • Sand Lake Road Station - 20 min drive
  • Orlando International Airport (MCO) - 20 min drive

Restaurants

  • ‪Miller's Ale House - ‬5 min walk
  • ‪Kpot Korean Bbq & Hot Pot - ‬6 min walk
  • ‪American Grill - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪TGI Friday's - ‬4 min walk

About this property

DoubleTree by Hilton at the Entrance to Universal Orlando

Suburban hotel with 2 restaurants and bars/lounges
DoubleTree by Hilton at the Entrance to Universal Orlando offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and 33 meeting rooms. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly DoubleTree by Hilton at the Entrance to Universal Orlando. Parking is available for a fee.

This 4-star Orlando hotel is smoke free.

  • 742 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1974
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
DoubleTree by Hilton at the Entrance to Universal Orlando offers 742 accommodations with MP3 docking stations and laptop-compatible safes. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 33 per night; includes in/out privileges)
  • Secured valet parking on site (USD 41 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 16.99 to 29.99 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • American Grill
  • Gelato Ice Cream Shop
  • Pizza, Burgers, and More
  • Sunshine Cafe

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 33 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 60 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.99 to 29.99 per person
  • Self-parking fee: USD 33.00 per night (in/out privileges)
  • Valet parking fee: USD 41.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Entrance
DoubleTree Hilton Entrance Hotel
DoubleTree Hilton Entrance Hotel Orlando Universal
DoubleTree Hilton Entrance Universal Orlando
DoubleTree Hilton Orlando Universal
DoubleTree Orlando Universal
DoubleTree Orlando Universal Entrance
Hilton DoubleTree Orlando Universal
Hilton Entrance
Doubletree Orlando
Doubletree Universal
Orlando Doubletree
DoubleTree Hilton Entrance Universal Orlando Hotel
DoubleTree Hilton Entrance Universal Hotel
DoubleTree Hilton Entrance Universal
DoubleTree by Hilton at the Entrance to Universal Orlando Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton at the Entrance to Universal Orlando?

DoubleTree by Hilton at the Entrance to Universal Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton at the Entrance to Universal Orlando?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton at the Entrance to Universal Orlando on 11 Nov 2025 start from NZ$191.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton at the Entrance to Universal Orlando?

Yep, DoubleTree by Hilton at the Entrance to Universal Orlando has a self car park with in/out privileges for USD 33.00 per night.

Does DoubleTree by Hilton at the Entrance to Universal Orlando have a pool?

Yep, and guests love it! DoubleTree by Hilton at the Entrance to Universal Orlando has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7 AM to 11 PM.

What luxury perks are available at DoubleTree by Hilton at the Entrance to Universal Orlando?

DoubleTree by Hilton at the Entrance to Universal Orlando features an outdoor pool, 1 hot tub and 2 restaurants.

Is DoubleTree by Hilton at the Entrance to Universal Orlando family-friendly?

You bet! With amenities such as a children's pool, an arcade and laundry facilities, it's no surprise that DoubleTree by Hilton at the Entrance to Universal Orlando is a hit with families.

Does DoubleTree by Hilton at the Entrance to Universal Orlando serve breakfast?

Yep, full breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton at the Entrance to Universal Orlando?

No, DoubleTree by Hilton at the Entrance to Universal Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton at the Entrance to Universal Orlando?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton at the Entrance to Universal Orlando?

Check-in begins at 4 PM. Check-out time is 11 AM.

Reviews

DoubleTree by Hilton at the Entrance to Universal Orlando Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 3844 out of 6863 reviews
Rating 8 - Good. 1448 out of 6863 reviews
Rating 6 - Okay. 766 out of 6863 reviews
Rating 4 - Poor. 392 out of 6863 reviews
Rating 2 - Terrible. 413 out of 6863 reviews

Reviews

10/10 Excellent

Jacquelyn Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet and very conveniently located. Walkable to Universal studios. Good dining options. The Starbucks downstairs was quick and efficient
Stayed 3 nights in May 2025

6/10 Okay

Juana Arias de

Stayed 3 nights in Apr 2025

10/10 Excellent

HUMA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Jul 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Debbie

Stayed 4 nights in Jul 2025

6/10 Okay

craig

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful building, my dislike is not enough activities on site. During our stay the pool was closed several times because of weather leaving nothing for the kids to do. Grant it, went to your game room which way too expensive!!!!
Stayed 4 nights in Jul 2025

2/10 Terrible

Yanlee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for one week. The very first day wwe tried getting into the room the keys didn’t work. The keys were replaced then we found out it was the door that was getting stuck. The security said they would send an engineer in the morning to fix it. Entire week went by and no one showed up. We had to push the door open every time and bump it with our shoulder to be able to open it. The toilet wasn’t working either and was not flushing from the start. The water flow in the shower was horrible. Despite all that the worst part was the staff at the welcome desk (Laura and a black female manager). Extremely rude and very dismissive. The manager initially thought we were diamond members and began being helpful. Once she realized she had entered the wrong room number she went right back to being rude and dismissive as if my money wasn’t good enough. Nothing was fixed throughout the week and we had to change the door keys 3 times. It was probably the worst hotel stay we have experienced. Never again with Hilton or Double Tree. We truly expected more from Hilton, what a horrible disappointment. I would not recommend this hotel and we will not be returning to this or any Hilton property.
Stayed 7 nights in Jul 2025

8/10 Good

Foad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was ok until we found out that I have to pay for parking 33 a day. Cleanness was 8 out of10
Stayed 3 nights in Jul 2025

10/10 Excellent

Markitta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort and Internet access!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Bryan Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Jul 2025

10/10 Excellent

Trang

Stayed 3 nights in Jul 2025

8/10 Good

Scottie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Travelled with family and small children
Liked: Amenities
the on site stores are extremely expensive however that’s orlando for you but this was the best Doubletree i’ve ever stayed at and i will be making this my hotel in orlando from now on
Stayed 6 nights in Jul 2025

8/10 Good

Kerrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit noisey near elevator.
Stayed 2 nights in Jul 2025

10/10 Excellent

Renee

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Clean, friendly staff. Wish they would advise nuts are in the cookies && the hot tub had film of debris and gunk (gross) . Self parking rates a bit outrageous.
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica, Port St Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 days and everything was perfect!
Stayed 2 nights in Jun 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

2/10 Terrible

Taylor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not given right room. Staff didn’t care and were very un-professional and flat out rude
Stayed 1 night in Jul 2025

8/10 Good

Kelly

Travelled with family
Liked: Amenities
The location was great and the property was nice. There. Was very little shade at the pool which was the reason we couldn’t use it. There were only 4 umbrellas and they were all occupied which meant everyone else had to sit out in the blistering sun. They don’t provide individual toiletries, they have large bottles of shampoo, soap, and conditioner in the bathroom, which is great as long as they are filled. I reached out to the front desk two days in a row for more conditioner, but it was never refilled. I finally gave up and went out to purchase my own. The restaurant was too pricy, so we didn’t eat there. The fresh cookies are great and it was very convenient to have a shuttle to Universal on site. Overall, it was a satisfactory experience but will probably try a different hotel next time.
Stayed 3 nights in Jul 2025

10/10 Excellent

Desserae

Stayed 2 nights in Jul 2025

6/10 Okay

Kelly

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great price, friendly staff, good accommodations on site.
Stayed 1 night in Jul 2025

2/10 Terrible

Jordan, Wolfforth

Liked: Property conditions & facilities
Disliked: Staff & service
Very disappointed in the fact that we got things stolen from us and then have yet to have anything resolved from it
Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Farah L

Travelled with family and small children
Liked: Staff & service
The rooms were old
Stayed 3 nights in Jul 2025