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Embassy Suites by Hilton Orlando International Dr Conv Ctr

3.5 star property
Family-friendly hotel with free breakfast and fitness centre

Photo gallery for Embassy Suites by Hilton Orlando International Dr Conv Ctr

Lobby
Indoor pool, outdoor pool, pool umbrellas
Business centre
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
The current price is NZ$163
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
8978 International Dr, Orlando, FL, 32819
  • Place, Pointe Orlando
    ‪6 min walk‬
  • Place, The Orlando Eye
    ‪8 min walk‬
  • Place, SEA LIFE Orlando Aquarium
    ‪8 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed - double
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Allergy Friendly

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Allergy Friendly

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Allergy Friendly

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Bedrooms, Non Smoking

Room, 2 Bedrooms, Non Smoking | Living area

Room, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 101 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed - double
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Allergy Friendly (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Allergy Friendly (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed - double
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Allergy Friendly

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Allergy Friendly

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Sofa bed - double
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Conference)

Room, 2 Queen Beds, Non Smoking (Conference) | Living area

Room, 2 Queen Beds, Non Smoking (Conference)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Sofa bed - double
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (High Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony (High Floor)

8.2 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Eco-friendly toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Non Smoking (Basic)

Premium bedding, in-room safe, desk, iron/ironing board

Basic Room, 1 King Bed, Non Smoking (Basic)

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds, Non Smoking (Basic)

Premium bedding, in-room safe, desk, iron/ironing board

Basic Room, 2 Double Beds, Non Smoking (Basic)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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4.7 out of 5, Exceptional, 1,232 reviews
The price is NZ$168
includes taxes & fees
21 Dec - 22 Dec
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About the area

Orlando

A family-friendly stay in Orlando awaits you at Embassy Suites by Hilton Orlando International Dr Conv Ctr. Within just a 15-minute stroll, you'll find popular places like Pointe Orlando and The Orlando Eye. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and kids' swimming pool. 7502 square feet (697 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include a free manager's reception and laundry facilities. Free cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of a theme park shuttle. .Within a 30-minute walk of this 3.5-property class International Drive District hotel, attractions include Orange County Convention Center and CoCo Key Water Resort.

What's nearby

  • ICON Park - 6 min walk - 0.6 km
  • Pointe Orlando - 6 min walk - 0.6 km
  • The Orlando Eye - 8 min walk - 0.7 km
  • SEA LIFE Orlando Aquarium - 8 min walk - 0.7 km
  • Wonderworks - 8 min walk - 0.7 km

Getting around

  • Orlando Station - 15 min drive
  • Orlando International Airport (MCO) - 19 min drive

Restaurants

  • ‪Dave & Buster's - ‬3 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Maggiano's - ‬8 min walk
  • ‪Miller's Ale House - Orlando I - Drive - ‬5 min walk
  • ‪Funny Bone Comedy Club - ‬9 min walk

About this property

Embassy Suites by Hilton Orlando International Dr Conv Ctr

Family-friendly hotel with free breakfast and fitness centre
Embassy Suites by Hilton Orlando International Dr Conv Ctr offers its guests a kids' pool, an indoor pool, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 7502 square feet (697 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Embassy Suites by Hilton Orlando International Dr Conv Ctr. Parking is available for a fee.

This 3.5-star Orlando hotel is smoke free.

  • 1 building
  • 244 guestrooms or units
  • 8 levels
  • Conference rooms
  • 7502 sq ft of conference space
  • 697 sq. m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Orlando International Dr Conv Ctr offers 244 accommodations with MP3 docking stations and a safe. This accommodation is furnished with double sofa beds and desks. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

American cuisine
Embassy Suites by Hilton Orlando International Dr ICON Park
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,548 reviews
The price is NZ$180
includes taxes & fees
15 Dec - 16 Dec
Embassy Suites by Hilton Orlando International Dr ICON Park

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per day)
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 23 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,502 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Living room
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.95 per day (rates may vary)
  • Self-parking fee: USD 23 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. This property uses a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites International
Embassy Suites International Drive South
Embassy Suites International Drive South Hotel
Embassy Suites International Drive South Hotel Orlando
Embassy Suites International Drive South Orlando
Embassy Suites South International Drive
International Drive South
South International Drive
Embassy Suites Hilton Orlando International Dr Conv Ctr Hotel
Embassy Suites Hilton Dr Conv Ctr Hotel
Embassy Suites Hilton Orlando International Dr Conv Ctr
Embassy Suites Hilton Dr Conv Ctr
Embassy Suites by Hilton Orlando International Dr Conv Ctr Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Orlando International Dr Conv Ctr?

Embassy Suites by Hilton Orlando International Dr Conv Ctr offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Orlando International Dr Conv Ctr?

As of 6 Dec 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Orlando International Dr Conv Ctr on 14 Dec 2025 start from NZ$162.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Orlando International Dr Conv Ctr?

Yep, Embassy Suites by Hilton Orlando International Dr Conv Ctr has a self car park with in/out privileges for USD 23 per night. A self car park is also available, for a fee.

Are there any beaches close to Embassy Suites by Hilton Orlando International Dr Conv Ctr?

The closest beach to Embassy Suites by Hilton Orlando International Dr Conv Ctr is Beachcomber Beach (11.7 km).

Does Embassy Suites by Hilton Orlando International Dr Conv Ctr have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Embassy Suites by Hilton Orlando International Dr Conv Ctr?

Embassy Suites by Hilton Orlando International Dr Conv Ctr features an outdoor pool, an indoor pool and 1 hot tub.

What makes Embassy Suites by Hilton Orlando International Dr Conv Ctr a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Orlando International Dr Conv Ctr.

Is Embassy Suites by Hilton Orlando International Dr Conv Ctr family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Orlando International Dr Conv Ctr is a hit with families.

Does Embassy Suites by Hilton Orlando International Dr Conv Ctr serve breakfast?

Yep, travelers can't get enough of the free cooked-to-order brekkie here! Available weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Orlando International Dr Conv Ctr?

No, Embassy Suites by Hilton Orlando International Dr Conv Ctr does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Orlando International Dr Conv Ctr?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Orlando International Dr Conv Ctr?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Reviews

Embassy Suites by Hilton Orlando International Dr Conv Ctr Reviews

8.6

Excellent

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 589 out of 1005 reviews
Rating 8 - Good. 205 out of 1005 reviews
Rating 6 - Okay. 97 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ryan

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible Stay

We had to move to three different rooms. Room one had a Huge water bubble leak coming from the ceiling and smelled misty showers and bathroom were dingy and outdated very small as well. Room two had a leak coming from the wall behind the shower we had maintenance in our room close to midnight and said they couldn’t do anything because they needed to cut into the wall front desk said we had to wait until the next day to move rooms as they were fully booked. So we had to move all of our things out of the second leaking room and then after a full day at universal move everything into room 3 which finally had no leaks. The air conditioning was also out in the whole building the first night we were there. I was comped parking and hotels.com gave me a credit on my account but I spent 1k on two rooms and was comped like $300 dollars. The only good thing about the hotel was the breakfast surprisingly. Would absolutely never stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Alaina, North Charleston

Travelled with family and small children
Disliked: Amenities
I was greatly disappointed by the condition of the room. The bathroom ceiling was in terrible condition. The bath tub was cracked around the drain. I turned the thermostat down to 67 degrees but the temperature felt like 80 degrees and because of this I could not get comfortable. The beg was horrible. Pillows were old, flattened, and just worn out. Overall, the room felt damp and smelled old. I will not book this hotel ever again.
Stayed 2 nights in Aug 2025

6/10 Okay

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs remodel

Place needs a remodel. Faucet on the tub was broken. Handle came off and water had a continuous drip
Stayed 1 night in Aug 2025

6/10 Okay

Stephanie

Travelled with family
The 1st room tub wasn’t clean and bedrooms electrical had issues. Had to change rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Wilchita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jahwaan

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Overall, not a bad stay. Staff was courteous and friendly. The main drawback was the outdated rooms. The bathroom tub was cracking and rust marks/stains littered the shower walls
Stayed 1 night in Aug 2025

8/10 Good

Lydia

Liked: Cleanliness, staff & service
I loved Tammi at the front desk she was welcoming upon checking in. She also checked on me during my stay. The a/c went down Friday night my room was very hot and muggy. However, I didn’t find out until I called the front desk where the young man advised it’s been down and they are working on it. The back entrance in the back by the pool was inaccessible with our room key which diverted us to the front of the building which made accessing our room difficult. The elevator is very slow and we were on the 8th floor so our ride up and down was very long.
Stayed 2 nights in Aug 2025

10/10 Excellent

Judah

Stayed 1 night in Aug 2025

8/10 Good

Wilchita

Stayed 1 night in Aug 2025

10/10 Excellent

Howard, Little Rock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bath tub is flaking. Using card key was inconvenient but I see the safety value of it
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and my family and I felt welcomed instantly. The breakfast they offered was amazing and they absolutely catered to all of the guests. It was by far the best experience at a hotel my family and I had.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chandrika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ortrene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Lucinda

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Hotel was very nice and in a good location. Staff were friendly and courteous. Room was big. I liked everything about the stay except the gates in/out of the parking lot. The hotel key cards didn’t seem to open any gate so I had to call service each time. I saw others having the same issue.
Stayed 1 night in Aug 2025

10/10 Excellent

RINA

Stayed 1 night in Aug 2025

4/10 Poor

Arminda

Fue muy decepcionante
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Brooke, San Antonio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were incredibly uncomfortable. Hotel needs renovation badly due to very old bathroom and rooms. Things are worn out. Not the cleanest- on fourth floor and had sugar ants popping in random places during our stay. Water coming in from window when it rained.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2025