4/10 Poor
Darla
Travelled with family
23 Dec 2025
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
3 night stay… 1) Entrance is through a gated area. We didn’t have to show any proof of who we were to get through. 2) We were put in the second building and dealt with construction and had trouble finding our room as our room # didn’t appear on any signs. 3) TV wouldn’t connect to channels. We called down and they were supposed to send someone up. We finally ended up figuring it out ourselves. 4) 1st night we wanted to get some drinks from the vending which was in building #1. The side doors were unlocked and unsecured. (This also happened on night 3 so it wasn’t just a one time thing.) 5) We went to breakfast the first morning. There was a very limited selection and neither the pancake machine or the toaster worked. 6) 2nd day breakfast had no eggs for quite a while and they finally brought out omelets which were burnt. 7) When we returned back to the hotel late at night on our last night, there was a sign on the door that said “Room Not Ready”. WE DID NOT PLACE IT THERE. We went in and the room had not been cleaned. I called down and was told housekeeping was already gone. I then asked to at least get clean towels and was told we’d have to come to building #1 to get them because she was the only one working. She said to be sure to speak with the manager when we checked out the next morning. 8) No hot water for the showers!!! Hair found in the eggs. “Manager is not here yet but they’re on their way.” We will NOT be staying there again!
Darla
Stayed 3 nights in Dec 2025
