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Gaylord Palms Resort & Convention Center

Property class: 4

Photo gallery for Gaylord Palms Resort & Convention Center

A water play area with wooden structures and a large water fountain.
Property video
A multi-level atrium with a glass ceiling, palm trees, and a wooden deck.
An indoor venue with a glass ceiling, rows of white chairs, and floral decorations.
A spacious indoor atrium with a high glass ceiling, multiple seating areas, and lush greenery.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Air-conditioning
  • Gym
The current price is NZ$551
includes taxes & fees
20 Aug - 21 Aug

Explore the area

View map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Place, Old Town
    ‪2 min drive‬
  • Place, Fun Spot America
    ‪3 min drive‬
  • Place, Disney Springsâ„¢
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony (View)

A spacious atrium with a high ceiling and a central fountain, surrounded by lush greenery and multiple balconies.

Room, 2 Queen Beds, Balcony (View)

8.4 out of 10
Very good
(10 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Deluxe Suite, 1 King, Sofa bed

A spacious living room with large windows, a sofa with colorful cushions, a coffee table, and a view of the outdoors.

1 Bedroom Deluxe Suite, 1 King, Sofa bed

8.0 out of 10
Very good
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guest room, 2 Queen, Florida view, Emerald Bay

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Guest room, 2 Queen, Florida view, Emerald Bay

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Executive Suite, 1 King, Sofa bed

A modern living room with a sofa, chairs, a coffee table, and artwork on the wall.

1 Bedroom Executive Suite, 1 King, Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guest room, 1 King, Florida view

A hotel room with a large bed, a chair, a nightstand, and a window with a view of greenery.

Guest room, 1 King, Florida view

8.8 out of 10
Excellent
(56 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (View)

A balcony with wicker chairs, a glass ceiling, and a view of a building with multiple balconies and greenery.

Room, 2 Queen Beds, Balcony (View)

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (View)

A hotel room with a large bed, a desk, a chair, and a balcony with curtains.

Room, 1 King Bed, Balcony (View)

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (View)

A multi-level atrium with a glass ceiling, palm trees, and a wooden deck.

Room, 2 Queen Beds, Balcony (View)

9.2 out of 10
Wonderful
(26 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (View)

A hotel room with a large bed, a desk, a chair, and a balcony with curtains.

Room, 1 King Bed, Balcony (View)

9.4 out of 10
Exceptional
(20 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Florida view, Emerald Bay

A hotel room with a large bed, a television, a chair, and a desk.

Guest room, 1 King, Florida view, Emerald Bay

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (View)

A hotel room with a large bed, a desk, a chair, and a balcony with curtains.

Room, 1 King Bed, Balcony (View)

7.6 out of 10
Good
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Florida view

A hotel room with two beds, a TV mounted on the wall, a desk with a chair, and a large window with curtains.

Guest room, 2 Queen, Florida view

9.4 out of 10
Exceptional
(89 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower

A hotel room with two beds, a desk, a chair, and a large window offering a view of a water park.

Guest room, 2 Queen, Water Park view, Gulf Coast Tower

9.0 out of 10
Wonderful
(15 reviews)
  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower

A hotel room with two beds, a TV mounted on the wall, a desk with a chair, and a large window with curtains.

Guest room, 2 Queen, Florida view, Gulf Coast Tower

9.4 out of 10
Exceptional
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

A hotel room with two beds, a TV mounted on the wall, a desk with a chair, and a large window with curtains.

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

A hotel room with two beds, a desk, a chair, and a large window offering a view of a water park.

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

A hotel room with a large bed, a desk, a chair, and a balcony with curtains.

Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

A hotel room with a large bed, a desk, a chair, and a balcony with curtains.

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

A hotel room with two beds, a TV mounted on the wall, a desk with a chair, and a large window with curtains.

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

A hotel room with two beds, a desk, a chair, and a large window offering a view of a water park.

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Kissimmee

A family-friendly stay in Kissimmee awaits you at Gaylord Palms Resort & Convention Center. You'll be 4.2 km (2.6 mi) from Celebration Golf Club and 8.2 km (5.1 mi) from Disney Springs™. Highlights at this hotel include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The steakhouse, Old Hickory Steakhouse, is open for dinner. Wreckers Sports Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy the 2 hot tubs, water park and gym plus access to surfing/body boarding. 406660 square feet (37780 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find a sauna, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4-property class Kissimmee hotel include Epcot® and Universal Studios Florida.

What's nearby

  • Old Town - 2 min drive - 3.4 km
  • Fun Spot America - 3 min drive - 3.4 km
  • Disney Springsâ„¢ - 4 min drive - 5.0 km
  • Epcot® - 7 min drive - 7.0 km
  • Disney's Animal Kingdom® Theme Park - 8 min drive - 8.3 km

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Los Cuates Food Truck - ‬20 min walk
  • ‪Daves hot chicken - ‬3 min drive
  • Mr And Mrs Crab Seafood

About this property

Gaylord Palms Resort & Convention Center

Gaylord Palms Resort & Convention Center offers its guests a full-service spa, a water park (surcharge), 3 outdoor swimming pools, and 2 hot tubs. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 406660 square feet (37780 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the family-friendly Gaylord Palms Resort & Convention Center. Parking is available for a fee. A complete renovation of Gaylord Palms Resort & Convention Center was completed in January 2025.

This 4-star Kissimmee hotel is smoke free.

  • 1718 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 406660 sq ft of conference space
  • 37780 sq. m of conference space
  • Built in 2002
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay-per-view films and Netflix.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 40 per night)
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MOOR
  • Old Hickory Steakhouse
  • SandBar
  • Villa de Flora
  • Wreckers Sports Bar

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (406,660 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - January 2025
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 17 for children
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Self-parking fee: USD 40 per night
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Frequently asked questions

What is the cancellation policy at Gaylord Palms Resort & Convention Center?

Gaylord Palms Resort & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gaylord Palms Resort & Convention Center?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Gaylord Palms Resort & Convention Center on 20 Aug 2026 start from NZ$551, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gaylord Palms Resort & Convention Center?

Yep, Gaylord Palms Resort & Convention Center has a self car park for USD 40 per night. A self car park is also available, for a fee.

Is there a spa on site at Gaylord Palms Resort & Convention Center?

Yep, there is an onsite spa at Gaylord Palms Resort & Convention Center. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Gaylord Palms Resort & Convention Center have a pool?

Yep, and guests love it! Gaylord Palms Resort & Convention Center has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Gaylord Palms Resort & Convention Center have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Gaylord Palms Resort & Convention Center?

Gaylord Palms Resort & Convention Center features 3 outdoor pools, 2 hot tubs and a health club.

Is Gaylord Palms Resort & Convention Center family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Gaylord Palms Resort & Convention Center is a hit with families.

Does Gaylord Palms Resort & Convention Center serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Gaylord Palms Resort & Convention Center?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Gaylord Palms Resort & Convention Center?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Gaylord Palms Resort & Convention Center?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Gaylord Palms Resort & Convention Center?

No, pets are not allowed.

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1381 out of 1714 reviews
Rating 8 - Good. 163 out of 1714 reviews
Rating 6 - Okay. 78 out of 1714 reviews
Rating 4 - Poor. 42 out of 1714 reviews
Rating 2 - Terrible. 50 out of 1714 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Angeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean and staff was helpful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Awesome restaurants.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay and spend a good time with your family and friends.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sheddrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 1 night in May 2026
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice, but the food and drinks very expensive for a family oriented hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ignazio

Liked: Cleanliness, staff & service, amenities
Clean room great staff by the pool
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Staff was courteous, accessible to Disney Springs and much more. Would definitely stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel experience ever .
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it hear, the staff are outstanding and there is so much to do… the room was great and the food was excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fredy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Very friendly staff and very clean! Kid friendly! I think this is the most comfortable place i have ever stayed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful place to stay in and enjoy the company of loved ones. From the beautiful smells, to the wonderful sights and the cleanliness of the hotel room. I would recommend this hotel to anyone.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you visiting the Disney Parks, this is the best hotel to stay at, close to all parks
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was stunning- the room beautiful - the restaurants above board. It feels posh and family oriented mainly but relaxing.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff was friendly and restaurants were very good.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, amazing staff, great drinks, and enjoyed dinner onsite.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Hotel is gorgeous, rooms were very clean, staff was amazing, food was great. Pool was very fun for the kids they had a blast. Definitely a great family friendly vacation.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this resort. The pools were fantastic and the walkways throughout the middle were so pretty and our toddler loved it! The rooms were clean, spacious, and the AC worked great. The staff was top notch - so helpful and nice!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel with amazing amenities, clean rooms and a great staff and common areas. I give my stay a 10 out of 10.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I love this place we decided to go for our anniversary and we stayed there for two days it was amazing place you feel like you’re in paradise whatever I said you have to be there to see.clean rooms the stuff is so helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great weekend - great place, great food, great experience
Stayed 2 nights in Mar 2026