Hilton Grand Vacations Club Tuscany Village Orlando

4.0 star property
Family-friendly resort with 2 outdoor pools and 3 hot tubs

Photo gallery for Hilton Grand Vacations Club Tuscany Village Orlando

2 outdoor pools, pool loungers
Fridge, microwave, coffee/tea maker
Restaurant
Lobby
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Parking included
  • Breakfast available
  • 24/7 front desk
The current price is NZ$239
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
8122 Arrezzo Way, Orlando, FL, 32821
  • Orlando Vineland Premium Outlets
    ‪5 min walk‬
  • Disney Springs™
    ‪4 min drive‬
  • SeaWorld® Orlando
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Studio, 1 King Bed, Balcony

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing, Kitchen)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Sofa bed
Ceiling fan
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Studio, 1 King Bed, Balcony

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Kitchenette (Hearing)

8.8 out of 10
Excellent
(19 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Kitchenette)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed
Ceiling fan
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 Bedroom, Balcony

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Accessible (Mobility, Transfer Shower)

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Balcony

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Accessible, Kitchen (Balcony, Hearing)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Suite, 2 Bedrooms, Accessible, Bathtub (Kitchen)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Suite, 2 Bedrooms, Kitchen (Balcony)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Studio, 1 King Bed, Accessible, Kitchenette (Roll-in Shower)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Kitchenette (Mobility & Hearing, Roll-in Shower)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Balcony, Hearing)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 2 Bedrooms, Accessible (Hearing)

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 6
  • 2 King Beds

Suite, 1 Bedroom, Balcony

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Balcony

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Balcony

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Balcony (Kitchen)

7.4 out of 10
Good
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Kitchen)

9.6 out of 10
Exceptional
(154 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Balcony

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 3 Bedrooms, Kitchen (Balcony)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed
Ceiling fan
3 bedrooms
  • 147 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Furnished balcony or patio
Air conditioning
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Balcony (Kitchenette)

9.0 out of 10
Wonderful
(156 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Hilton Grand Vacations Club Tuscany Village Orlando. You'll be 0.3 km (0.2 mi) from Orlando Vineland Premium Outlets and 5.8 km (3.6 mi) from Disney Springs™. Highlights at this resort include 2 outdoor swimming pools, 3 hot tubs and a restaurant. .At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' club and pool loungers as well as access to basketball. Added amenities include a 24-hour business centre, a coffee shop/cafe and laundry facilities. Each morning to-go breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class International Drive District resort include Universal Studios Florida and Disney's Hollywood Studios®.

What's nearby

  • Orlando Vineland Premium Outlets - 5 min walk - 0.4 km
  • Disney Springs™ - 4 min drive - 4.4 km
  • SeaWorld® Orlando - 4 min drive - 4.4 km
  • Discovery Cove - 5 min drive - 5.1 km
  • Epcot® - 9 min drive - 9.7 km

Getting around

  • Winter Park Station - 26 min drive
  • Orlando International Airport (MCO) - 30 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Popeyes Louisiana Chicken - ‬14 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Hilton Grand Vacations Club Tuscany Village Orlando

Family-friendly resort with 2 outdoor pools and 3 hot tubs
Hilton Grand Vacations Club Tuscany Village Orlando offers its guests 2 outdoor swimming pools, 3 hot tubs, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a 24-hour business centre on site. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Hilton Grand Vacations Club Tuscany Village Orlando. Self parking is free.

This 4-star Orlando resort is smoke free.

  • 720 guestrooms or units
  • 6 levels
  • 7 buildings
  • Built in 2004
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Grand Vacations Club Tuscany Village Orlando offers 720 accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets and premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

50-inch flat-screen televisions come with premium cable channels and DVD players. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 15 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • 7 buildings
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 15 for adults and USD 10 to 15 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Grand Vacations Suites
Hilton Grand Vacations Suites International Drive
Hilton Grand Vacations Suites International Drive Condo
Hilton Grand Vacations Suites International Drive Condo Orlando
Hilton Grand Vacations Suites International Drive Orlando
Hilton Grand Vacations Tuscany Village Condo Orlando
Hilton Grand Vacations Tuscany Village Condo
Hilton Grand Vacations Tuscany Village Orlando
Hilton Grand Vacations Tuscany Village
Hilton Grand Vacations Suites on International Drive
Hilton Grand Vacation Club Orlando
Hilton Grand Vacations Club International Drive
Hilton Grand Vacation Club International Drive
Hilton Grand Vacations at Tuscany Village
Hilton Grand Vacations Club Tuscany Village Orlando Resort
Hilton Grand Vacations Club Tuscany Village Orlando Orlando

Frequently asked questions

What is the cancellation policy at Hilton Grand Vacations Club Tuscany Village Orlando?

Hilton Grand Vacations Club Tuscany Village Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Grand Vacations Club Tuscany Village Orlando?

As of 31 Aug 2025, prices found for a 1-night stay for 2 adults at Hilton Grand Vacations Club Tuscany Village Orlando on 7 Sept 2025 start from NZ$181.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Grand Vacations Club Tuscany Village Orlando?

Yep, Hilton Grand Vacations Club Tuscany Village Orlando has a free self car park.

Does Hilton Grand Vacations Club Tuscany Village Orlando have a pool?

Yep, and guests love it! Hilton Grand Vacations Club Tuscany Village Orlando has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hilton Grand Vacations Club Tuscany Village Orlando a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Grand Vacations Club Tuscany Village Orlando.

Is Hilton Grand Vacations Club Tuscany Village Orlando family-friendly?

You bet! With amenities such as a children's club, a playground and an arcade, it's no surprise that Hilton Grand Vacations Club Tuscany Village Orlando is a hit with families.

Does Hilton Grand Vacations Club Tuscany Village Orlando serve breakfast?

Sure does, to-go brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Grand Vacations Club Tuscany Village Orlando?

No, Hilton Grand Vacations Club Tuscany Village Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Grand Vacations Club Tuscany Village Orlando?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Grand Vacations Club Tuscany Village Orlando?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Hilton Grand Vacations Club Tuscany Village Orlando?

No, only service animals are allowed.

Hilton Grand Vacations Club Tuscany Village Orlando Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1084 out of 1581 reviews
Rating 8 - Good. 297 out of 1581 reviews
Rating 6 - Okay. 106 out of 1581 reviews
Rating 4 - Poor. 47 out of 1581 reviews
Rating 2 - Terrible. 47 out of 1581 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tremellody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was beautiful. The pool the hot tubs chefs kiss. I will stay again
Stayed 1 night in May 2025

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel near all the parks, beautiful view and spacious suites will be back again. Loved it.
Stayed 2 nights in May 2025

2/10 Terrible

James A

Stayed 7 nights in May 2025

10/10 Excellent

Luis A

Stayed 2 nights in May 2025

10/10 Excellent

Glaucia

Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in May 2025

2/10 Terrible

Adele June

Stayed 14 nights in May 2025

2/10 Terrible

Adele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
DO NOT STAY IN THIS HOTEL IF YOU ARE DISABLED Whilst this hotel is in an excellent location and has beautiful surroundings the tranquility ends when dealing with the front desk. I travelled with my disabled mother to this property. I booked and paid for an ADA room and requested a room in certain blocks for ease for my mother. Whilst I appreciate that not all requests can be adhered to I gave a lengthy time from my request to my stay. On arrival I was given a room in a block that was not suitable for my 15 night stay. I was told to come in the next day to see if I could change to a new ADA room. The next morning I went to the front desk explaining my requirements and that I needed an ADA room with a roll in shower and grab rails .I was told one may be available the next morning in a block I needed. Sure enough I received a text at 9.10 am to say if I did want a new room I needed to vacate the room I had by ten am. I rang reception and asked if I could stay in the room due to the heatwave in Florida and my mother’s age and disability. I got told no. I moved all my luggage to reception where my mother asked the front desk staff when the new room would be available. She was rudely told it was up to housekeeping and walked away from. It was 95 degrees at this point and that’s the answer. So much for helping disabled customers. I was text to say the new room was ready. However when going to reception I was given a none ADA room. Apparently no note was made that I required an ADA
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy...clean...good staff
Stayed 3 nights in May 2025

8/10 Good

Rafik, Markham

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location is excellent. Clean , friendly staff seems not rushed to get you going. Parking spots are difficult to find.
Stayed 7 nights in May 2025

10/10 Excellent

Amanda

Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 2 nights in May 2025

8/10 Good

charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in May 2025

10/10 Excellent

Domingos N

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and immaculate and the staff treated you like family I would highly recommend this resort and I will be back soon
Stayed 4 nights in May 2025

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and near everything
Stayed 4 nights in May 2025

10/10 Excellent

Rui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern, house keeping was top notch.
Stayed 6 nights in May 2025

8/10 Good

Guadalupe

Stayed 4 nights in May 2025

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Grear location, wonderful staff, a lot of things to do around or to stay and relax at the property
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay, it is our second time at this resort. It is super friendly and clean !
Stayed 10 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

joan k.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to be in such close proximity to the outlet! Front desk folks and bellhop were very friendly and service oriented 😊
Stayed 1 night in May 2025

10/10 Excellent

CLAUDIA

Stayed 2 nights in May 2025

8/10 Good

Sohil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Jodi

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds and great location. Absolutely would recommend and can’t wait to come back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

nesrin

Liked: Cleanliness, amenities, property conditions & facilities
This place is very clean and organized. We always enjoy our stay here. Will be back soon
Stayed 2 nights in May 2025