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Holiday Inn & Suites Orlando SW - Celebration Area by IHG

3.0 star property

Photo gallery for Holiday Inn & Suites Orlando SW - Celebration Area by IHG

Aerial view
Exterior
Exterior
Suite, 1 King Bed with Sofa bed
Daily buffet breakfast (USD 17 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$219
includes taxes & fees
19 Mar - 20 Mar

Explore the area

View map
5711 W Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746
  • Place, Old Town
    ‪3 min walk‬
  • Place, Fun Spot America
    ‪5 min walk‬
  • Place, Falcon's Fire Golf Club
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Microwave

Standard Room, 2 Queen Beds, Microwave

Standard Room, 2 Queen Beds, Microwave

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(167 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(61 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Room amenity

Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Room amenity

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed

Room amenity

Suite, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

Kissimmee

A family-friendly stay in the heart of Kissimmee awaits you at Holiday Inn & Suites Orlando SW - Celebration Area by IHG. Within just a 10-minute stroll, you'll find Old Town and Fun Spot America. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Trattoria Cafe, is open for breakfast. Chianti Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym, Hot tub, kids' swimming pool and pool loungers. 3743 square feet (348 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also the convenience of a free theme park shuttle. .Places within a 30-minute walk of this 3-property class Kissimmee hotel include Falcon's Fire Golf Club and Museum of Military History.

What's nearby

  • Old Town - 3 min walk - 0.3 km
  • Wizardz Magic Theater - 3 min walk - 0.3 km
  • Fun Spot America - 5 min walk - 0.4 km
  • Falcon's Fire Golf Club - 3 min drive - 2.1 km
  • Museum of Military History - 3 min drive - 2.3 km

Getting around

  • Poinciana Station - 16 min drive
  • Brightline Orlando Station - 22 min drive
  • Orlando International Airport (MCO) - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Fruit Shakes - ‬9 min walk
  • ‪Los Cuates Food Truck - ‬8 min walk
  • ‪Checkers - ‬5 min walk
  • ‪Sun On The Beach - ‬8 min walk

About this property

Holiday Inn & Suites Orlando SW - Celebration Area by IHG

Holiday Inn & Suites Orlando SW - Celebration Area by IHG offers its guests a kids' pool, an outdoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 3743 square feet (348 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Holiday Inn & Suites Orlando SW - Celebration Area by IHG. Free self parking is available.

This 3-star Kissimmee hotel is smoke free.

  • 444 guestrooms or units
  • 8 levels
  • 2 buildings
  • Conference rooms
  • 3743 sq ft of conference space
  • 348 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Holiday Inn & Suites Orlando SW - Celebration Area by IHG offers 444 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Chianti Lobby Lounge
  • Trattoria Cafe

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (3,743 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 buildings
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 28.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17 per person
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Celebration
Holiday Inn Orlando Celebration SW
Holiday Inn Orlando SW
Holiday Inn Orlando SW Celebration
Holiday Inn Orlando SW Celebration Area
Holiday Inn Orlando SW Celebration Area Hotel
Holiday Inn Orlando SW Celebration Area Hotel Kissimmee
Holiday Inn Orlando SW Celebration Area Kissimmee
Holiday Inn SW
Holiday Inn SW Celebration
Holiday Inn Kissimmee
Holiday Inn Main Gate East Hotel Kissimmee
Kissimmee Holiday Inn
Holiday Inn Orlando

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Orlando SW - Celebration Area by IHG?

Holiday Inn & Suites Orlando SW - Celebration Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Orlando SW - Celebration Area by IHG?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Orlando SW - Celebration Area by IHG on 19 Mar 2026 start from NZ$219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Orlando SW - Celebration Area by IHG?

Yep, Holiday Inn & Suites Orlando SW - Celebration Area by IHG has a free self car park.

Are there any beaches close to Holiday Inn & Suites Orlando SW - Celebration Area by IHG?

The closest beach to Holiday Inn & Suites Orlando SW - Celebration Area by IHG is Beachcomber Beach (10.8 km).

Does Holiday Inn & Suites Orlando SW - Celebration Area by IHG have a pool?

Holiday Inn & Suites Orlando SW - Celebration Area by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Holiday Inn & Suites Orlando SW - Celebration Area by IHG a romantic place to stay?

1 hot tub and pool-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn & Suites Orlando SW - Celebration Area by IHG.

Is Holiday Inn & Suites Orlando SW - Celebration Area by IHG family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn & Suites Orlando SW - Celebration Area by IHG is a hit with families.

Does Holiday Inn & Suites Orlando SW - Celebration Area by IHG serve breakfast?

Yeah, buffet breakfast is on offer on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Orlando SW - Celebration Area by IHG?

No, Holiday Inn & Suites Orlando SW - Celebration Area by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Orlando SW - Celebration Area by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn & Suites Orlando SW - Celebration Area by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn & Suites Orlando SW - Celebration Area by IHG?

No, only service animals are allowed.

Holiday Inn & Suites Orlando SW - Celebration Area by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1300 out of 2410 reviews
Rating 8 - Good. 557 out of 2410 reviews
Rating 6 - Okay. 256 out of 2410 reviews
Rating 4 - Poor. 128 out of 2410 reviews
Rating 2 - Terrible. 169 out of 2410 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

8/10 Good

Kayla

Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outdoor space with a jacuzzi
Stayed 1 night in Dec 2025

10/10 Excellent

Krystal

Stayed 6 nights in Nov 2025

10/10 Excellent

Sarah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was older, but very clean and efficient. Staff was very nice and helpful. Location is great for the reasons we were there. Close to Advent hospital and facilities. Restaurants and stores very close. I would definitely stay again!
Stayed 10 nights in Dec 2025

8/10 Good

Soe

Stayed 2 nights in Dec 2025

6/10 Okay

Nicolo

Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the greatest breakfast buffets in any hotel (not including super high end w/ omelet stations) Great assortment of fresh fruit, bread varieties/bagels, hot foods scrambled eggs w/ 3 proteins and french toast/corn bread. Plus waffle makers. Very good service people keeping the area clean and replenished.
Stayed 3 nights in Dec 2025

10/10 Excellent

JENI

Stayed 1 night in Dec 2025

10/10 Excellent

Karim, Pembroke Pines

Stayed 2 nights in Dec 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Property conditions & facilities
I feel the newly renovated part of the hotel could have been better. Breakfast was not worth the $17 and you couldnt even take anything back to your room. There was a language problem as well.
Stayed 6 nights in Dec 2025

10/10 Excellent

Amy Grace

Liked: Cleanliness
Stayed 2 nights in Dec 2025

6/10 Okay

Jeffrey

Stayed 7 nights in Dec 2025

2/10 Terrible

Yanira

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t recommend this hotel at all. Room smelt dirty and AC didn’t work well. Lights were extremely dingy and the water got cold half way through my shower. This hotel is a bad stay. Also, the television didn’t work and the elevator got stuck. Do not stay here!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was fresh and staff is always pleasant
Stayed 2 nights in Nov 2025

8/10 Good

CRAIG, Decatur

Stayed 3 nights in Dec 2025

2/10 Terrible

Walton Omar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After being told there were no rooms available by older Spanish man , my husband searched online and found that this hotel was still taking reservations. We booked immediately through their website and went back inside. The man who initially turned us away was helping someone else at the desk. A different female employee was there and handed us room keys right away after we gave our confirmation number, with no hesitation or explanation. Once we entered the room, the conditions were unacceptable. The room had a strong smell of smoke and mold. The curtains were dirty with multiple suspicious stains and visible mold spreading on the fabric. The side of the bed also had body fluid like stains on it. The bathroom toilet ran loudly the entire time, and the bathtub could not safely be used by our children. It appeared to be spray painted and was covered in mold and grime. For the price we paid, this level of cleanliness and maintenance is completely unacceptable. A hotel room should be sanitary and safe, especially when families with children are staying. I would not recommend this place and wish I had trusted the initial feeling and gone elsewhere.
Stayed 1 night in Dec 2025

6/10 Okay

Yolanda

Stayed 2 nights in Dec 2025

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and kind. The hotel was overall filthy. Our room smelled of mildew. Floors visibly dirty and mold in the bathroom. Furniture was well loved and showed visible wear. Breakfast is by voucher only 2/room, additional breakfast must be purchased. There is a resort fee charged on top of the room rate. The hotel is in great need of an overhaul and cleaning. I would not stay here again.
Stayed 1 night in Dec 2025

4/10 Poor

Jessica

Our bathroom sink wouldn’t drain at all. Also the have someone out in the lobby poaching on people trying to get them to buy into a timeshare
Stayed 2 nights in Dec 2025

10/10 Excellent

Devin

Stayed 1 night in Nov 2025

4/10 Poor

Samantha

Business traveller
Disliked: Staff & service, property conditions & facilities
Room missing basics (notepad, medium towels, chair)
Stayed 1 night in Dec 2025

6/10 Okay

Nichole

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was sold on the idea that this resort had a shuttle which on arrival found out that it only had a third party shuttle which left and arrived and inconvenient times and only once a day! Unfortunately it costs us more than we had hoped for Ubers to parks and venues. Staff were friendly and tried their best even granting us complimentary breakfast for the first night as we had to change rooms due to lighting not working. Thank god it was complimentary because it certainly was not worth the advertised price.
Stayed 3 nights in Dec 2025

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
I requested first floor, preferred the front building because I’ve read bad things about the back building and found out they were true! Arrived and nothing available in the front building so I was given a room in the back. I asked the male receptionist what’s the condition of the room and was it clean! He says yes, I asked was it upgraded and he says yes. Well I went to the room and found it to be completely outdated, felt old and stuffy! The room I was given looked like it was something from the 90s with decor and bathroom fixtures and shower blemishes. The bed was squeaky but clean and by me being tired as well as traveling with my mother who was viewing the room with me I couldn’t dare make her take that long walk back up to the front counter so since it was only for a night’ we decided to just stay but there’s no way in hell I would’ve stayed in that specific room multiple nights. I feel like this hotel reserves their old run down rooms specifically for third party reservations such as from Expedia’s etc. This is the 2nd time I was given a bad room! The first time I refused it and was given an updated room after speaking up for myself. For the cost that this hotel charges rather through a third party or not is highway robbery especially for any room in the back building. Breakfast is good, plenty of variety. Just wish they the breakfast staff didn’t stare so much at the consumers! Makes us feel like we should rush eating or that we’re bothering them. It’s a Bit overwhel
Stayed 1 night in Nov 2025

8/10 Good

Charles

Stayed 3 nights in Nov 2025