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Holiday Inn Resort Kissimmee by the Parks by IHG

3.5 star property
Family-friendly hotel connected to the convention centre in Kissimmee with 2 outdoor swimming pools

Photo gallery for Holiday Inn Resort Kissimmee by the Parks by IHG

Exterior
Daily buffet breakfast (USD 16.95 per person)
2 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
The current price is NZ$134
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
3011 Maingate Ln, Kissimmee, FL, 34747
  • Disney's Animal Kingdom® Theme Park
    ‪4 min drive‬
  • Disney's Blizzard Beach Water Park
    ‪5 min drive‬
  • ESPN Wide World of Sports Complex
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Wellness Room)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds (Wellness Room)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath/Shower Combo)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Bath/Shower Combo)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Magical View)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Magical View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Pillow-top bed
  • 30 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Bath/Shower Combo)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Bath/Shower Combo)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Magical View)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Magical View)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Pillow-top bed
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Wellness Room, Bath/Shower Combo)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (Wellness Room, Bath/Shower Combo)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Wellness Room, Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (Wellness Room, Walk-In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Walk-In Shower)

8.8 out of 10
Excellent
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Kissimmee

At Holiday Inn Resort Kissimmee by the Parks by IHG, you'll be connected to the convention centre and 6.1 km (3.8 mi) from Disney's Blizzard Beach Water Park. Highlights at this family-friendly hotel include 2 outdoor swimming pools, a restaurant and free self-parking. .The restaurant, Pizzaland, serves American cuisine and is open for lunch and dinner. The Gulpin Gator is the hotel's own bar. Enjoy the 24-hour gym, Hot tub, kids' swimming pool and pool loungers. Other amenities include a conference centre, a 24-hour business centre and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking. .Places within a 15-minute drive of this 3.5-property class Kissimmee hotel include ESPN Wide World of Sports Complex and Disney Springs™.

What's nearby

  • Disney's Animal Kingdom® Theme Park - 4 min drive - 2.1 km
  • Disney's Blizzard Beach Water Park - 5 min drive - 4.5 km
  • ESPN Wide World of Sports Complex - 7 min drive - 5.7 km
  • Epcot® - 10 min drive - 9.5 km
  • Disney Springs™ - 10 min drive - 12.8 km

Getting around

  • Brightline Orlando Station - 27 min drive
  • Orlando International Airport (MCO) - 36 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Intermission Food Court - ‬9 min drive
  • ‪End Zone Food Court - ‬7 min drive
  • ‪Starbucks - ‬9 min walk

About this property

Holiday Inn Resort Kissimmee by the Parks by IHG

Family-friendly hotel connected to the convention centre in Kissimmee with 2 outdoor swimming pools
Holiday Inn Resort Kissimmee by the Parks by IHG offers its guests 2 outdoor swimming pools, Access to hot tub, a 24-hour fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 30000 square feet (2787 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Holiday Inn Resort Kissimmee by the Parks by IHG. Free self parking is available. A complete renovation of Holiday Inn Resort Kissimmee by the Parks by IHG was completed in May 2021.

This 3.5-star Kissimmee hotel is smoke free.

  • 420 guestrooms or units
  • 7 levels
  • 3 buildings
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 1972
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Resort Kissimmee by the Parks by IHG offers 420 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Polish, Spanish

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Property amenities

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 16.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pizzaland
  • The Gulpin Gator

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Hot tub
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (30,000 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (81 centimetre high)
  • Grab bar in shower (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Local culture and ecosystem education
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 19.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Internet access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.95 for adults and from USD 8.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Kissimmee by the Parks by IHG?

Holiday Inn Resort Kissimmee by the Parks by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Kissimmee by the Parks by IHG?

As of 12 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Kissimmee by the Parks by IHG on 24 Aug 2025 start from NZ$100.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Kissimmee by the Parks by IHG?

Yep, Holiday Inn Resort Kissimmee by the Parks by IHG has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Holiday Inn Resort Kissimmee by the Parks by IHG?

The closest beach to Holiday Inn Resort Kissimmee by the Parks by IHG is Beachcomber Beach (7.8 km).

Does Holiday Inn Resort Kissimmee by the Parks by IHG have a pool?

Holiday Inn Resort Kissimmee by the Parks by IHG has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 11:00 PM.

What makes Holiday Inn Resort Kissimmee by the Parks by IHG a romantic place to stay?

1 hot tub and poolside dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Resort Kissimmee by the Parks by IHG.

Is Holiday Inn Resort Kissimmee by the Parks by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Resort Kissimmee by the Parks by IHG is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Resort Kissimmee by the Parks by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Resort Kissimmee by the Parks by IHG serve breakfast?

You bet, buffet breakfast is on offer weekdays from 6:00 AM to 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Resort Kissimmee by the Parks by IHG?

No, Holiday Inn Resort Kissimmee by the Parks by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Kissimmee by the Parks by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Kissimmee by the Parks by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Holiday Inn Resort Kissimmee by the Parks by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 262 out of 428 reviews
Rating 8 - Good. 73 out of 428 reviews
Rating 6 - Okay. 38 out of 428 reviews
Rating 4 - Poor. 28 out of 428 reviews
Rating 2 - Terrible. 27 out of 428 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ammy, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this hotel 3 times and I will continue to book with them. My family and I have had just great experiences. The rooms are clean, the amenities are great and the staff at the front desk are super fast and efficient.
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

jikiece

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2025

10/10 Excellent

Clarissonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was less than 10 minutes (drive) from Disney parks. It was perfect! Clean, friendly staff. I recommend.
Stayed 8 nights in Dec 2024

10/10 Excellent

Angel Figueroa

Stayed 1 night in May 2025

8/10 Good

Britta

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel had so much to offer for mothers on Mothers Day... they gave us a rose and a gift bag when we went down for our free breakfast! My kids loved the kids corner and pools.. The only thing that was off was the room felt damp: the carpet and the blankets for some reason. The halls had a funny smell the higher you went in the building.
Stayed 1 night in May 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property, definitely want to stay again
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

KIMBERLY

Travelled with family
Disliked: Property conditions & facilities

Bathroom light flickering all night.

The bathroom/mirror light went out right after we checked in. It was "fixed" quickly but continued to blink on and off all night.
Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay for a conference staff was wonderful room was comfy staff was constantly cleaning when into the night
Stayed 1 night in May 2025

8/10 Good

Antonio

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Mildred

Business traveller
Liked: Cleanliness, amenities
Too noisy, not for business stay, kids were running around since 6am, slamming doors. A dog was left inside room which barked and barked. If you are staying for a business trip, this is not the place to stay at.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel and have a store to make it convenient to buy whatever as needed something to eat after going to Disney. I didn’t like the fact I was misinformed about the shuttle to get to Disney park. I booked the hotel due to offering of shuttle to the parks. We totally didn’t get to use that perks of transportation and I’m very disappointed that the staff didn’t even felt sorry that we had to take the Lyft going to and back from the Disney parks. We even stayed 2 nights knowing that we won’t have to worry about getting transportation.
Stayed 2 nights in May 2025

6/10 Okay

Amy

Stayed 3 nights in May 2025

8/10 Good

Kelvin, West Palm Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Mar 2025

10/10 Excellent

Felix

Stayed 3 nights in Apr 2025

10/10 Excellent

Mileydy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Eduardo, San Juan

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael Tyrone

Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel because it’s close to the parks, the shower is awesome, and the rooms are affordable.
Stayed 2 nights in Apr 2025

4/10 Poor

Carolina Garau

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I stayed in 6th floor and they started construction on rooftop at 7am in morning for 2 days. First day we complained about it they ignored the request. Next day same issue, manager was very rough about the situation not offering an apology or professional assistance… Noise stopped around 9 am. I saw no mention or discount for the problem… honestly one of the worst experiences i’ve had to sleep OK.. Not a great stay. Hallways for the entire week were very noisy due to large groups staying and teens talking for the entire night every single day!

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gross. Rooms outdated and unkept. Service was very poor. I asked for an extra blabket and towel TWICE in the span of an hour and neither arrived. When i checked in, i was told that they "dint have a king bed available," and that I'd have to be in a queen. When i advised them that i had reserved the king room over 3 MONTHS AGO...miraculously, a king-sized bedroom became available. The breakfast bar was $22 and tasted like $2. If they paid ME to stay here for 5 days...i wouldn't do it. Between the games, poor service and run-down room, I wouldn't suggest ataying here for even your pet donkey.
Stayed 5 nights in Apr 2025