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InTown Suites Extended Stay Orlando FL - Universal

2.0 star property

Photo gallery for InTown Suites Extended Stay Orlando FL - Universal

Fridge, microwave, stovetop, freezer
Free WiFi, bed sheets
Upgrade Room, 1 Queen Bed
Exterior
Fridge, microwave, stovetop, freezer

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
5615 Major Blvd Orange, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪7 min walk‬
  • Place, Orlando International Premium Outlets
    ‪12 min walk‬
  • Place, Universal Studios Florida
    ‪19 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪16 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Free WiFi, bed sheets

Traditional Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed with Sofa bed

Free WiFi, bed sheets

Traditional Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Free WiFi, bed sheets

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio, 2 Double Beds

Premium Studio, 2 Double Beds

Premium Studio, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed

Free WiFi, bed sheets

Traditional Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, Accessible Bathtub

Free WiFi, bed sheets

Traditional Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, Roll-in Shower

Free WiFi, bed sheets

Traditional Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Upgrade Room, 1 Queen Bed

Upgrade Room, 1 Queen Bed

Upgrade Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio Suite, 1 Queen Bed

Free WiFi, bed sheets

Premium Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio Suite, 1 Queen Bed

Free WiFi, bed sheets

Traditional Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite, 1 Queen Bed

Free WiFi, bed sheets

Traditional Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Upgrade Room,2 Double Beds

Upgrade Room,2 Double Beds

Upgrade Room,2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the area

Orlando

InTown Suites Extended Stay Orlando FL - Universal places you in the centre of Orlando, within just a 15-minute stroll of popular places like Universal Orlando Resort and Orlando International Premium Outlets. Highlights at this hotel include in-room kitchens and free WiFi. .Attractions within a 30-minute walk of this Florida Center hotel include Universal’s Islands of Adventure and Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 7 min walk - 0.7 km
  • Orlando International Premium Outlets - 12 min walk - 1.1 km
  • Universal CityWalk - 16 min walk - 1.4 km
  • Universal Studios Florida - 19 min walk - 1.7 km
  • Universal’s Islands of Adventure - 3 min drive - 2.7 km

Getting around

  • Orlando Station - 11 min drive
  • Church Street Station - 13 min drive
  • Orlando International Airport (MCO) - 19 min drive

Restaurants

  • ‪Ford’s Garage - ‬3 min drive
  • ‪Miller's Ale House - ‬6 min walk
  • ‪Carrabba's Italian Grill - ‬7 min walk
  • ‪Tabla Indian Chinese Thai - ‬8 min walk
  • ‪Burger King - ‬6 min walk

About this property

InTown Suites Extended Stay Orlando FL - Universal

As a guest of InTown Suites Extended Stay Orlando FL - Universal, you'll find a seasonal outdoor pool, laundry facilities, and a lift. The front desk is open around the clock.

Smoking is allowed in designated areas at this Orlando hotel.

  • 150 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Lift
  • Smoking in designated areas
InTown Suites Extended Stay Orlando FL - Universal offers 150 accommodations with air conditioning. 49-inch flat-screen televisions come with satellite channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable/satellite channels

Food and drink

  • Dining table
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Suburban Hotel Univ. Studios Orlando
Suburban Univ. Studios
Suburban Univ. Studios Orlando
Suburban Hotel Univ. Studios
InTown Suites Extended Stay Orlando FL Universal
InTown Suites Extended Stay Orlando FL - Universal Hotel
InTown Suites Extended Stay Orlando FL - Universal Orlando
InTown Suites Extended Stay Orlando FL - Universal Hotel Orlando

Frequently asked questions

What is the cancellation policy at InTown Suites Extended Stay Orlando FL - Universal?

InTown Suites Extended Stay Orlando FL - Universal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to InTown Suites Extended Stay Orlando FL - Universal?

The closest beach to InTown Suites Extended Stay Orlando FL - Universal is Getaway Glen (14.8 km).

Does InTown Suites Extended Stay Orlando FL - Universal have a pool?

InTown Suites Extended Stay Orlando FL - Universal has a seasonal outdoor pool. The pool is open from May to September.

Is there a free airport shuttle available at InTown Suites Extended Stay Orlando FL - Universal?

No, InTown Suites Extended Stay Orlando FL - Universal does not offer an airport shuttle service.

What time are check-in & check-out at InTown Suites Extended Stay Orlando FL - Universal?

Check-in begins at 11:00 AM. Check-out time is 11:00 AM.

Are pets allowed at InTown Suites Extended Stay Orlando FL - Universal?

No, only service animals are allowed.

InTown Suites Extended Stay Orlando FL - Universal Reviews

Reviews

5.4
Rating 10 - Excellent. 11 out of 49 reviews
Rating 8 - Good. 5 out of 49 reviews
Rating 6 - Okay. 8 out of 49 reviews
Rating 4 - Poor. 7 out of 49 reviews
Rating 2 - Terrible. 18 out of 49 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

3.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Mohammad

Business traveller
Disliked: Cleanliness, staff & service, amenities
Booking went to waste During business hours came in and sign was at the door temporarily closed Went to pickup my guest from the airport and came in after 7 pm and office was closed for the weekend So lost today night, sat night and Sunday night Monday came in and booking was canceled So I had to go across the street pay double for 2 week stay
Stayed 13 nights in Nov 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was as clean as you'd expect at this price point, so not very (dirty elevators and outside common areas/walkways/stairs). The hotel overbooked and did not have our room available, the room they offered as a replacement smelled like mildew mixed with body odor with a very loud air conditioner positioned in the wall very near the head of the bed. We were asked to check it out and see if it would do, we returned to the lobby and asked if there was anything else available. She indicated there were no other rooms but we could try again tomorrow. We said we were opting to cancel as they did not have the room we reserved. She said it was fine and, when I asked, assured we would not be charged. Two weeks later, Im reviewing my card statement, and sure enough they charged us for the first night of our stay.
Stayed 7 nights in Sep 2025

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

2/10 Terrible

Chloe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel Experience of My Life – Infested & Unsafe We stayed here for one night before being forced to leave due to absolutely disgraceful conditions. Our first room was crawling with cockroaches. When we complained, we offered to be moved to another room, but when taking a look, it was just as bad. The hotel itself was filthy, reeked of drugs, and had very dodgy individuals hanging around the premises. We did not feel safe at all. The smell throughout the property was disgusting, and the general condition was completely unacceptable for any paying guest. We had to spend over £500 on alternative accommodation at short notice, which ruined our holiday and ate into our spending money. This place should not be listed on any booking site. It’s unsafe, unhygienic, and should be avoided entirely. Do NOT stay here !!
Stayed 9 nights in Jul 2025

2/10 Terrible

Gabriel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was a very bad experience. The room was dirty, with cockroaches. They didn't provide shampoo, and the towels were supposed to be changed once a week. The front desk is only open from 11 a.m. to 7 p.m.
Stayed 7 nights in Jul 2025

10/10 Excellent

Dijon, Humble

Stayed 14 nights in Jul 2025

6/10 Okay

Janelle

Liked: Staff & service, room comfort
Stayed 7 nights in Jul 2025

4/10 Poor

Jean Paul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Everything in the rooms need to be updated. Ac smelled of mold. Mold around windows. Mold on drapes. Please clean and update these rooms.
Stayed 7 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Rooms were dirty and the staff attitude was very bad, when we asked if they had any clean rooms we got a very odd look and then she said NO, nothing like the pictures, we ended up moving to another hotel after the first night
Bathroom
Curtains
Chair
Bathroom
Stayed 15 nights in Jul 2025

10/10 Excellent

Tamara

Stayed 7 nights in Jun 2025

2/10 Terrible

Felix

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Messy, cockroach infestation. Orkin goes on thursdays apparently. Bed bugs, we left the 1st day after i noticed bed bugs. We slept in the car for the first2-3 days
Stayed 7 nights in Jun 2025

10/10 Excellent

Edriche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2025

6/10 Okay

Rosalie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Its okay

Staff very friendly but you cannot base yourself on the picture on any booking services the hotel is in desperate need of some updating carpets in the rooms are very stain and everything kind of smelled like mildew the bathroom was also in a bad condition the tikibar probably been closes for years its falling appart and same for the minigolf the chairs by the pool are pretty much all busted and all the doors for the rooms look like they were broke into
Stayed 7 nights in Jun 2025

2/10 Terrible

ARACELIS, YORK

Travelled with partner
Disliked: Cleanliness, amenities
Where to start! Roaches, yes you read good ROACHES ALL OVER THE PLACE INSIDE THE ROOMS, in the bathroom, on the wall and top of the counter, we had to buy a bugs spray.. 2nd. The manager was very arrogant and prepotent, rude and misleading.. 3rd.. no room cleaning (supposed is on the brochure that never was handled to us) No towels, only 2 towels per room ( thanks God im always carry and travel with our own towels! 4th dirty hallways, trashed and smelly. 5. The only reason why I keept my reservation is because was already paid, and I didn't want to lose our $954.00 payment.. 6.. please if you are looking for a good hotel, stay away from this property and his manager that is good for nothing but to show up his big body with a small brain.
Stayed 8 nights in Jun 2025

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I try to take others reviews with a grain of salt, but this place is terrible. One step above sleeping under an overpass. The mildew smell is nauseating to the point that you can't sleep and there are a lot of roaches. There are people smoking weed in every corridor. The bathroom was the worst. Blood was smeared across the bathroom curtain and stains from human excrement running down the walls. If you have read this far and are still considering it because of the cost, RUN.
Stayed 7 nights in Jun 2025

10/10 Excellent

Hans

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff allowed me to see the room before completing the check in. They were very gracious when I expressed my concerns.
Stayed 14 nights in Jan 2025

6/10 Okay

Tommy

Business traveller
Stayed 7 nights in Mar 2025

4/10 Poor

Laytoya

Disliked: Staff & service, property conditions & facilities
It not safe nasty
Stayed 7 nights in Feb 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad service. Never came to do housekeeping. Room was in bad conditions. I do not recomend staying in this hotel.
Stayed 8 nights in Dec 2024

2/10 Terrible

Humberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

4/10 Poor

Charlette

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 10 nights in Oct 2024

6/10 Okay

Morgan

Stayed 7 nights in Jul 2024

4/10 Poor

Ernest

Disliked: Cleanliness, staff & service

Not happy- InTown Suites Extended Stay Orlando FL

the place had many little roaches, needed better cleaning service, there were spiderwebs up on the ceiling and ceiling light fixture... the place is not pet friendly but there were many guests with pitbulls and other big dogs. Looks like people actually live at this property. I would not stay there again. The pics are the ad look way better than the room given. it was the last room available so I had no choice.
Stayed 7 nights in Jan 2023

2/10 Terrible

Caleeb

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches Everywhere

Roach Infested
Stayed 10 nights in Jan 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very polite was worth the stay
Stayed 14 nights in Dec 2021