At this holiday home, you'll be 18.3 km (11.4 mi) from Old Town and 19.7 km (12.2 mi) from ESPN Wide World of Sports Complex. Highlights at this holiday home include a kitchen, a private pool and a washing machine. .Home features free WiFi, 3 bathrooms and a balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a Smart TV and a coffee/tea maker are also available. .Enjoy the gym and Hot tub. Added amenities include laundry facilities and a garden. .Attractions within a 15-minute drive of this West Haven holiday home include ChampionsGate Golf Club and Mystic Dunes Golf Club.
Palace Retreat is a stunning 4 bedroom, 3 bathroom home located in The Shire at West Haven. This gated community is located just by the ChampionsGate area, providing a prime location for your stay. Only 7 short miles from Walt Disney World Resort and just a short drive to other area theme parks, you`ll always be near the fun in West Haven! With a spacious interior, this home can accommodate up to 8 guests! This single-story family home is perfect for spending time together with your family, or having some privacy to relax. With an open living area and large kitchen and dining room, everyone can enjoy meals together or a fun movie night!
With two bedrooms for adults and two for smaller members of your party, there is space for everyone to call their own. The home does include a TV in each bedroom, complimentary Wi-Fi access during your stay, a game room in the former garage, and a private pool and spa to enjoy! If looking to venture out to the West Haven Clubhouse for some extra fun, their community clubhouse featuring a pool, game room, and fitness equipment are available during your stay to enjoy!
Palace Retreat is perfect for your next stay in Central Florida!
**COMMUNITY PARKING RULES: The home fits ONLY TWO cars. Parking isn`t allowed on the streets, grass, or sidewalk in this community. They WILL tow. Please contact us for details concerning additional parking.* *
* The cost to add on pool and spa heat during your stay is $30 a day (plus applicable state and county taxes).*
Door Code Send after booking
Please call our office for assistance.
No Street parking.
Car recommended *******MUST BE 25 YEARS OR OLDER TO BOOK******* No More than 8 People.
COMMUNITY PARKING RULES: The home fits ONLY TWO cars. The garage is unavailable for parking. No street parking is allowed within the West Haven Community.
GUEST RESPONSIBILITIES ♣ Departure time is 10 a.m. Failure to leave at the designated time will result in an automatic $75 late departure charge. ♣ Florida Spirit provides a welcome kit of starter supplies to cover the beginning of your stay; however, guests are responsible for replenishing their own additional paper products during their vacations stay (i.e. paper towels, trash bags, toilet paper). ♣ Prior to departure, all cookware and dishes must be properly washed and put away in cupboards. ♣ Towels in the home are provided by Florida Spirit for your use and enjoyment. If any towels in the home are damaged due to stains stemming from make-up, greasy self-tanners, hair dyes, bodily fluids, etc. You will be charged for the towel damages. ♣ Guests are responsible for picking up and bagging all trash in the home, failure to comply with our trash policy will result in additional charge to your account. ♣ It is the guests’ responsibility to fully read and comprehend the rental agreement and be entirely compliant with all rules, regulations and policies Florida Spirit has outlined in the rental contract.
TERMS AND CONDITIONS These Terms and Conditions are incorporated into and made a part of the Rental Agreement entered into between GUEST and J2 PROPERTY MANAGEMENT INC. (hereinafter `Florida Spirit`). 1. Nature of Use. Guest is hereby granted a license to use the Premises. Guest acknowledges and agrees that no form of tenancy has been created pursuant to Chapter 83, Florida Statutes through Guest`s use of the Premises. 2. Age Requirement. Guests under the age of 18 unaccompanied by a parent or legal guardian will not be permitted to rent or occupy any vacation rental home from Florida Spirit. Any reservations made under false pretenses will result in loss of advance payments and removal from the premises. 3. Agency of Florida Spirit. Guest acknowledges and agrees that Florida Spirit acts as agent on behalf of the owner of the subject vacation property (the `Premises`) for the purpose of reserving, renting and managing the use of the Premises. 4. Prohibited Uses. Only Guest and persons identified in the Rental Agreement as a Guest party may use or occupy any part of the Premises. Guests may not invite other persons to make use of the Premises or the amenities related to such Premises for any reason whatsoever. Smoking is not permitted in any part of the Premises. Failure to comply with Florida Spirit’s non-smoking policy will result in a $75 charge to the credit card on file. Grills should only be used on the lawn outside of the pool screen, and not inside any other part of the Premises including, without limitation, inside the house, in the garage, or on the pool deck. Guests are solely responsible for using appropriate safety precautions in using grills on the Premises, and shall be liable for all damage resulting from misuse of any grill. Parents are solely responsible for supervising their children on the Premises, including the pool, if applicable. Adult supervision is required at all times when children are using the pool. Renters must be 18 years of age and hold a major credit card (not debit card) in their name. 5. Pets. Guest acknowledges that NO PETS or animals of any nature are permitted on the Premises, unless the reservation and Florida Spirit has expressly authorized such use. Some homes are Pet Friendly (DOGS ONLY, maximum 2) and require a non-refundable Pet Fee of $150.00 and $250 Refundable Pet Deposit that is refunded after departure if there are no damages caused from the pet. If pets or animals are found to be occupying the Premises without authorization, Guest will be subject to all other rights and remedies of Florida Spirit for violation of these Terms and Conditions, and in addition a $500 cleaning fee will be charged to the credit card on file. 6. Check In/Check Out. Check in at the home is after 4:00 p.m. and check out from the home is before 10:00 a.m. Use last four digits of booking number to access your home during your stay dates. Guest may proceed directly to the Premises for check in. Guests are requested to lock the home behind them on day of departure. Failure to depart by 10:00 am may result in a $75.00 charge to the credit card on file. 7. Right to Refuse Occupancy and Removal of Guest. If Guest violates the terms and conditions of occupancy of the Premises, including without limitation, failure to pay rent as agreed with Florida Spirit, failure to check out of the Premises at the time set forth herein (or if such time is extended at Florida Spirit`s sole option, at the time otherwise agreed to by Guest and Florida Spirit in writing), causing damage to the Premises, or engaging in prohibited use of the Premises, and Guest fails to pay for, or vacate the Premises upon written or oral request by Florida Spirit, Guest may be summarily removed with the assistance of a Florida law enforcement officer in compliance with Section 509.141(4), Florida Statutes. In addition, in the case of a large unpaid bill for rental of the Premises where Florida Spirit reasonably determines that such an unpaid bill may not be paid by Guest, Florida Spirit may elect, in addition to all other remedies available to Florida Spirit, to lock Guest out of the Premises until payment arrangements are made in accordance with Section 509.401, Florida Statutes. In the event a guest fails to depart from the home on time at 10:00 am, forcing Florida Spirit not to be able to clean and prepare the home for the next arriving guest that day and having to move that guest to another home, the departing guest agrees to pay damages and cost incurred by Florida Spirit. Florida Spirit reserves the right to refuse service to any guest for any reason, provided, however, that such refusal shall not be based on race, creed, color, sex, physical disability or national origin. 8. Comparable Premises and Force Majeure. Unforeseeable circumstances may arise which make it impossible or impractical for Florida Spirit to provide the anticipated accommodations to Guest. Such circumstances may include, but not be limited to, scheduling problems, equipment failure, as well as a fire or other casualty at the Premises. In such a circumstance, Florida Spirit reserves the right to transfer Guest to another vacation property of reasonably comparable value, determined in the sole discretion of Florida Spirit, whose determination shall be final. In other circumstances such as acts of God, acts of war, acts of terrorism, hurricanes, wind storms, fires or other natural occurrences, said circumstances not being exclusive, it may be impossible or impractical for Florida Spirit to make available reasonable or other alternative accommodations to Guest. In such a circumstance, Florida Spirit shall return 100% of the payments received by Guest. 9. Furnishing and Linens. Furnishings of the Premises are subject to change without notice. Furniture, bedding, utensils or any other property supplied with the Premises must not be taken out or transferred from one property or another. Loss of these items, as well as damage to the property or furnishings in excess of normal wear will be charged to the Guest. Moving of furnishing inside, outside, or in the game room of the Premises is strictly forbidden. If any furnishings need to be moved back to original placement, there is a $125.00 per hour charge to the Guest. A basic supply of linens is provided in each property. Bed linen and bath towels are not changed during your stay. The startup kit of hand soap, toilet tissue, paper towels, laundry soap, dish soap and trash bags are not replenished. 10. Cleaning. Each reservation includes a home cleaning fee. Daily housekeeping is not provided and it is the responsibility of the guest to maintain the cleanliness of the home during the term of a stay. At the end of a guest’s stay the home will be cleaned by a professional cleaning staff.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
Garden
Gated community
Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools
Rules
*******MUST BE 25 YEARS OR OLDER TO BOOK*******
No More than 8 People.
COMMUNITY PARKING RULES: The home fits ONLY TWO cars.
Pets
No pets allowed
Children and extra beds
Children are welcome.
Events
No events allowed
Smoking
Smoking is not permitted
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.
Property is also known as
482713
Frequently asked questions
Are there any beaches close to Palace Retreat - Private Pool/Spa & 24/7 Support?
The closest beach to Palace Retreat - Private Pool/Spa & 24/7 Support is Melt-Away Bay (12.4 km).
Does Palace Retreat - Private Pool/Spa & 24/7 Support have a pool?
Palace Retreat - Private Pool/Spa & 24/7 Support has a pool.
What luxury perks are available at Palace Retreat - Private Pool/Spa & 24/7 Support?
This property features 1 hot tub, as well as a private pool and a living room.
What makes Palace Retreat - Private Pool/Spa & 24/7 Support a romantic place to stay?
1 hot tub, private pools, and private balconies all help set the scene for a sizzling getaway at Palace Retreat - Private Pool/Spa & 24/7 Support.
Is there a private hot tub at Palace Retreat - Private Pool/Spa & 24/7 Support?
Yep, there is a hot tub.
Is there a free airport shuttle available at Palace Retreat - Private Pool/Spa & 24/7 Support?
No, Palace Retreat - Private Pool/Spa & 24/7 Support does not offer an airport shuttle service.
What time are check-in & check-out at Palace Retreat - Private Pool/Spa & 24/7 Support?
Check-in begins at 4:00 PM. Check-out time is 10:00 AM.
Are pets allowed at Palace Retreat - Private Pool/Spa & 24/7 Support?
No, pets are not allowed.
Palace Retreat - Private Pool/Spa & 24/7 Support Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 36 out of 58 reviews
10 - Excellent
36
Rating 8 - Good. 18 out of 58 reviews
8 - Good
18
Rating 6 - Okay. 2 out of 58 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 58 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 58 reviews
2 - Terrible
2
8.6/10
Cleanliness
Reviews
10/10 Excellent
David C.
29 Mar 2026
Liked: Cleanliness
Actually, we enjoyed our stay and if we go down there next year, we’re gonna try to get the same house. They were very good and they communicated well. The only problem we had and they try to help us with this. We never really got heat for the hot tub, minor thing, but something we paid for.
David C.
Stayed 7 nights in Mar 2026
10/10 Excellent
Hayley K.
5 Sept 2025
Liked: Cleanliness
Great stay, lovely villa with everything you need. We had a problem with the AC but this was dealt with so quickly and easily. Would book again
Hayley K.
Stayed 8 nights in Aug 2025
10/10 Excellent
Dusty G.
9 Aug 2025
Dusty G.
Stayed 5 nights in Jul 2025
10/10 Excellent
Leslie Hubbard
26 Jul 2025
Liked: Cleanliness
Family time in Davenport
Check-in was super easy. House was exactly as promised. Couldnt ha e been nicer. We will stay again.
Leslie Hubbard
Stayed 6 nights in Jul 2025
8/10 Good
MUHAMMAD K.
11 Jul 2025
Liked: Cleanliness
Good experience, family enjoyed Lightning in the house and specifically by the entrance must need to be improved We also did not like cctv camera by the entrance.
MUHAMMAD K.
Stayed 7 nights in Jun 2025
8/10 Good
Elizabeth G., Pembroke Pines
25 Jun 2025
Liked: Cleanliness
Good place
Very spacious and comfortable.
Elizabeth G.
Stayed 3 nights in Jun 2025
10/10 Excellent
Madelline A.
26 Apr 2025
Liked: Cleanliness
Vacation 2025
We had an amazing time. The house was beautiful and everything was very clean. Definitely recommend and will definitely stay agat
Madelline A.
Stayed 7 nights in Apr 2025
8/10 Good
Cecilia P.
13 Apr 2025
Liked: Cleanliness
Cecilia P.
Stayed 3 nights in Mar 2025
10/10 Excellent
Jamie m.
6 Apr 2025
Liked: Cleanliness
Great house and location.
Clean house with everything you need. Great location. I didn’t like having to go to the Florida Spirit office to get the key to the clubhouse and return it to the office before Friday at 5pm. I’ve stayed in The Shire multiple times and never had to run for then clubhouse key. Not convenient or explained before or after booking this house.
Jamie m.
Stayed 4 nights in Apr 2025
8/10 Good
Tony G.
24 Oct 2024
Liked: Cleanliness
Relaxing Home.
We arrived shortly after Hurricane Milton hit the area and would have appreciated some reassurance that all was ok without having to chase the property company. Once in the home we soon found it to contain everything needed for a relaxing stay, it really is comprehensively kitted out.
The whole of ChampionsGate is very nice with a large selection of eateries and shops. However be aware the traffic is awful, I4 is a nightmare at most times of the day so avoid if possible. We used the toll roads whenever we could and would recommend the Toll Pass system available at all the airport terminals rather than the car hire company’s inclusive rates.
Tony G.
Stayed 12 nights in Oct 2024
2/10 Terrible
T.J. B.
6 Oct 2024
Disliked: Cleanliness
Horrible neighbors
The smoke and smell of drugs and the loud music until 3:30 AM made our visit horrible!
Very close proximity to the people next door. Phone calls about the ghetto were very loud
and obnoxious to say the least. I won’t take my family there again!
T.J. B.
Stayed 3 nights in Sep 2024
10/10 Excellent
Matt W.
5 Jul 2024
Liked: Cleanliness
First Florida Disney
Loves this property
Amazing pool and staff ready to help with just a quick call
Definitely will be back
Matt W.
Stayed 7 nights in Jun 2024
10/10 Excellent
Debbie A.
26 Jun 2024
Liked: Cleanliness
Great Stay
Property was just as listed. We had a few issues with the door code and the response was fantastic. Communication with property manager was awesome. Would highly recommend location.
Debbie A.
Stayed 4 nights in Jun 2024
10/10 Excellent
Lizz S.
25 May 2024
Liked: Cleanliness
Wonderful vacation house!
We had a great experience. The property was clean, well taken care of and super cute.
Lizz S.
Stayed 5 nights in May 2024
8/10 Good
Sherri W.
14 May 2024
Liked: Cleanliness
Na
Pool toys are old can use an upgrade.
Sherri W.
Stayed 3 nights in May 2024
10/10 Excellent
Jeff C.
29 Mar 2024
Liked: Cleanliness
Clean and well cared for property.
Property is as described and is a great place to stay. Pool is nice, all appliances work well, plenty of silverware and plates, and nice Roku TVs in every bedroom.
We only have 3 minor suggestions. 1) upgrade the beds. They are not super comfortable. 2) add 1-2 more baking sheets. 3) consider adding an air fryer.
Regardless of those minor things, we absolutely recommend this home and would stay again.
Jeff C.
Stayed 6 nights in Mar 2024
10/10 Excellent
Catherine G.
24 Mar 2024
Liked: Cleanliness
March 2024
Enjoyed our stay very much. Home is in a great location with easy access to restaurants and shops. The house was in good shape, although we did notice a few things that needed to be addressed. Management was very responsive and helpful and all of the things we asked for were attended to promptly. Would stay at this home again.
Catherine G.
Stayed 27 nights in Feb 2024
10/10 Excellent
Molly C., Dunmore
8 Feb 2024
Liked: Cleanliness
February 2024
The property was as described and had everything we needed. The owners were wonderful to deal with and very helpful.
Molly C.
Stayed 4 nights in Jan 2024
10/10 Excellent
Karen G., Yonkers, NY
4 Jul 2023
Liked: Cleanliness
Orlando Vacay
Our family had a awesome time. The house was clean, the pool was just right, and the play room was a bonus. Made lots of memories and would definitely come back again!
Karen G.
Stayed 6 nights in Jun 2023
6/10 Okay
Lisa W.
6 Apr 2023
Nice location, disappointed with multiple issues
The location and the house in general were great but we ran into quite a few issues that were unfortunate. The area around the pool area was dirty, the hot tub didn't work properly our entire stay. It was either not working, or working non stop to the point where the pool water was too warm to swim in. We ended up leaving the house that day to swim at another resort. We tried to contact the property manager but they were closed. We had water leaking into the game room and we had almost no hot water for showers. They sent someone out for those issues and they were resolved. Lastly, but most importantly they had the AC set to 75 degrees and it would not lower in temp. At nights the house would be 78-80 degrees and we would be dying of heat. Definitely wouldn't stay at this property again but would in the neighborhood.
Lisa W.
Stayed 7 nights in Mar 2023
8/10 Good
Katie K.
26 Mar 2023
Liked: Cleanliness
Nice house
Small kids and big kids really enjoyed the pool and game room. Plenty of room for 6.
Katie K.
Stayed 8 nights in Mar 2023
10/10 Excellent
Steven L.
12 Mar 2023
Liked: Cleanliness
Great House
Perfect house for visiting the parks and attractions!
Steven L.
Stayed 5 nights in Feb 2023
10/10 Excellent
Verified traveller
5 Mar 2023
Liked: Cleanliness
Great Time!
The house and pool were perfect for us. We are hoping to come back next year!
FYI:The folding chairs that were kept in the garage were broken so we couldn’t use them. And one of the chaises outdoors needed some repair.to the support liner.
Verified traveller
Stayed 6 nights in Feb 2023
2/10 Terrible
David B.
4 Feb 2023
Disliked: Cleanliness
Not a good place
We spent quite a bit of time finding just the right home to stay in on our Vacation. One of the things it had to have was a hot tub as my wife has RA and it helps the pain she has at the end of the day. This is why we chose this property. Hot tub did not work we called and were told it was just a complimentary thing but would send someone to look at it. The next day there was no water in it. Called again and they sent someo e to fix it. When we got back from our day at Disney it was filled and ice cold. Figured it would most likley take a day to get hot but the next morning we got up and all the water was gone again. Called and they never came back to even look at it. Very disappointing beings that was the only reason we chose that home.When arrived garbage was all over outside in the entry way, left over open bag of food in cupboards, door knob on closets off, mold everywhere on the shower in main bathroom and in corners of shower door, garbage on the bathroom floor, missing plug for sink in main bathroom.Whike in bad the smoke detector batteries had not been changed and they started chirping loudly. Called and she said she would call right back. 15 min later still no call and the whole house wome up. I calked again and was then told just to pull it out of the ceiling. Now mind you the ceiling is high and the little footstool short so Ihad to pull the bedall theyway over just to reach it. Over all run from this one ..its very very outdated and not well taken care of.
David B.
Stayed 6 nights in Jan 2023
10/10 Excellent
Marc G.
27 Jan 2023
Liked: Cleanliness
Beautiful property!!!
Beautiful home located close by shops and markets.