Residence Inn by Marriott Orlando Lake Buena Vista

3.0 star property
Hotel with an outdoor pool, near Orlando Vineland Premium Outlets

Photo gallery for Residence Inn by Marriott Orlando Lake Buena Vista

Terrace/patio
Exterior
Property amenity
Free daily buffet breakfast
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$191
includes taxes & fees
28 Jan - 29 Jan

Explore the area

View map
11450 Marbella Palm Ct, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪6 min walk‬
  • Place, Mary Queen of the Universe Shrine
    ‪12 min walk‬
  • Place, Little Lake Bryan
    ‪15 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Studio, 1 King Bed

8.4 out of 10
Very good
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 52 sq m
  • Sleeps 6
  • 1 King Bed

Studio, 1 Bedroom

8.6 out of 10
Excellent
(19 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

8.2 out of 10
Very good
(39 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 2 Bedrooms

8.0 out of 10
Very good
(40 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 77 sq m
  • Sleeps 8
  • 2 Double Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 49 sq m
  • Sleeps 6
  • 1 Double Bed

Suite, 2 Bedrooms

8.6 out of 10
Excellent
(26 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 77 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Studio (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 52 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 52 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 77 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 77 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 49 sq m
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • Sleeps 6
  • 1 King Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 77 sq m
  • Sleeps 8
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(102 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Orlando

At Residence Inn by Marriott Orlando Lake Buena Vista you'll be 2.2 km (1.3 mi) from Orlando Vineland Premium Outlets and 3.4 km (2.1 mi) from Mary Queen of the Universe Shrine. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub and kids' swimming pool. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 3-property class Orlando hotel include Disney Springs™ and Grand Cypress Golf Club.

What's nearby

  • Orlando Vineland Premium Outlets - 6 min walk - 0.6 km
  • Mary Queen of the Universe Shrine - 12 min walk - 1.1 km
  • Little Lake Bryan - 15 min walk - 1.3 km
  • Lake Bryan - 2 min drive - 3.4 km
  • Lake Eve - 3 min drive - 2.0 km

Getting around

  • Orlando Station - 20 min drive
  • Orlando International Airport (MCO) - 22 min drive

Restaurants

  • ‪White Castle - ‬12 min walk
  • ‪Portillo's Hot Dogs - ‬13 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪The Cheesecake Factory - ‬2 min drive
  • ‪Chick-fil-A - ‬19 min walk

About this property

Residence Inn by Marriott Orlando Lake Buena Vista

Hotel with an outdoor pool, near Orlando Vineland Premium Outlets
Residence Inn by Marriott Orlando Lake Buena Vista offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Residence Inn by Marriott Orlando Lake Buena Vista. Parking is available for a fee.

This 3-star Orlando hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 5 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Residence Inn by Marriott Orlando Lake Buena Vista offers 210 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Beds feature pillowtop mattresses. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Parking on site (USD 26 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (94 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height bed (65 centimetre high)
  • Low-height counter and sink (80 centimetre high)
  • Low-height desk (76 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (80 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (90 centimetre wide)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 26.00 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, window guards and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector, window guards and a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Orlando Lake Buena Vista
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Residence Inn Marriott Orlando Lake Buena Vista Hotel
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Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Orlando Lake Buena Vista?

Residence Inn by Marriott Orlando Lake Buena Vista offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Orlando Lake Buena Vista?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Orlando Lake Buena Vista on 28 Jan 2026 start from NZ$191.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Orlando Lake Buena Vista?

Yep, Residence Inn by Marriott Orlando Lake Buena Vista has a self car park for USD 26.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Residence Inn by Marriott Orlando Lake Buena Vista?

The closest beach to Residence Inn by Marriott Orlando Lake Buena Vista is Beachcomber Beach (9.2 km).

Does Residence Inn by Marriott Orlando Lake Buena Vista have a pool?

Yep, and guests recommend it! Residence Inn by Marriott Orlando Lake Buena Vista has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Residence Inn by Marriott Orlando Lake Buena Vista a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Residence Inn by Marriott Orlando Lake Buena Vista.

Are there hot tubs in the rooms at Residence Inn by Marriott Orlando Lake Buena Vista?

No, but there are deep-soaking baths in the guestrooms.

Does Residence Inn by Marriott Orlando Lake Buena Vista serve breakfast?

You bet, our guests highly rate the free buffet breakfast here! Offered on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Residence Inn by Marriott Orlando Lake Buena Vista?

No, Residence Inn by Marriott Orlando Lake Buena Vista does not offer an airport shuttle service.

Is there a bar or restaurant at Residence Inn by Marriott Orlando Lake Buena Vista?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Residence Inn by Marriott Orlando Lake Buena Vista?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Residence Inn by Marriott Orlando Lake Buena Vista?

Cats and dogs are welcome at Residence Inn by Marriott Orlando Lake Buena Vista, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Residence Inn by Marriott Orlando Lake Buena Vista Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 446 out of 693 reviews
Rating 8 - Good. 125 out of 693 reviews
Rating 6 - Okay. 58 out of 693 reviews
Rating 4 - Poor. 30 out of 693 reviews
Rating 2 - Terrible. 34 out of 693 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Najia

Stayed 1 night in Oct 2025

8/10 Good

Lorraine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Loved my stay with my family. All staff were so friendly and extremely accommodating, especially Ayman. We stayed 3 nights and each day was the same excellent service! KUDOS to the staff for going above and beyond. The only feedback I have is the dated fixtures throughout the property and the TV isn’t a smart TV, which with two kids under 5, it is much needed. Thankfully, we brought toys! Also, the tissue quality was super rough and we ended up having to buy wipes for our kids since it hurt to continue to use it.But overall, we would definitely stay there again for the space of the rooms, service, and location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sharon

Stayed 4 nights in Oct 2025

10/10 Excellent

Coleen

Stayed 2 nights in Oct 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! We will be back. Amen & Pedro made our stay really nice. We also got upgraded to a two bedroom suite.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ariel

Stayed 2 nights in Oct 2025

10/10 Excellent

Jairo

Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Stayed 1 night in Oct 2025

10/10 Excellent

Quincy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

10/10 Excellent

Garrett

Stayed 2 nights in Oct 2025

10/10 Excellent

Zhane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was upgraded complimentary of the hotel. The staff was very nice and made my daughter’s birthday very special. She enjoyed the pool and the arcade.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeremiah

Stayed 1 night in Oct 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 days. They have a really good breakfast and great staff. Only hiccup
Stayed 4 nights in Oct 2025

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and very comfortable. All the employees were very friendly and helpful. The only problem was the air conditioner it gets very cold and when we tried to change the temperature, the alarm started beeping.
Stayed 3 nights in Oct 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. The staff was excellent and this hotel has the best breakfast available. Alot of options on the buffet.
Stayed 6 nights in Oct 2025

8/10 Good

Anishka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Chayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect. The breakfast is outstanding. Will definitely stay here again.
Stayed 1 night in Oct 2025

4/10 Poor

Janice

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I picked the hotel because the website said recently renovated. Loved the location and layout of the room. The complimentary ride to the parks was a bonus in my book. The room looked clean but actually had a roach problem. We checked in, went to the Walmart and got a bag of ice. When my husband went to sit the ice in the sink, 3 roaches were trying to crawl up out the sink. The next morning as we were sitting down eating breakfast the manager came over and introduced himself. I explained to him the issues we were experiencing in our room with the roaches, the thermostat not working in the bedroom that had the king size bed, and the constant dripping of the water from the tub faucet. He said he would send maintenance to our room. Maintenance came but we were told he couldn’t spray because my dad was in the room and that he fixed the thermostat. We continued to have the roach problem and the thermostat wasn’t fixed. I took pictures of the roach and of the thermostat showing the issues. Even showed the pictures to the manager. What was so disappointing was we were not immediately offered another room until 2 days later or other options which we never received those options. Keep in mind we were there for 6 nights. Staying them many nights, parking should have been free.
Roach in the sink.
Thermostat after maintenance said it was fixed.
Stayed 6 nights in Oct 2025

2/10 Terrible

kehinde

I left my stuff in the hotel room where we stayed and l have been calling but nobody gets back to me. This isn't very ethical to your customers
Stayed 6 nights in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Jessica

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 will book every time
Stayed 2 nights in Oct 2025

10/10 Excellent

Franklin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good
Stayed 2 nights in Oct 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entire Staff is Super Friendly and Welcoming !
Stayed 1 night in Oct 2025

10/10 Excellent

Felipe

Stayed 2 nights in Sep 2025