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Seralago Hotel and Suites Main Gate East

3.0 star property
Family-friendly aparthotel with 2 outdoor pools and fitness centre

Photo gallery for Seralago Hotel and Suites Main Gate East

Lobby
In-room safe, laptop workspace, iron/ironing board, free WiFi
2 outdoor pools, a heated pool, pool loungers
Lobby
Premium Suite, 1 Bedroom

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Outdoor space
  • Hot tub
  • Barbecue grill

Explore the area

Map
5678 West Irlo Bronson Memorial, Highway, 2, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪6 min walk‬
  • Disney Springs™
    ‪12 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite)

Family Suite (Kid's Suite)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Kids Eat Free - max 2)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

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About the area

Kissimmee

A family-friendly stay in Kissimmee awaits you at Seralago Hotel and Suites Main Gate East. Within just a 10-minute stroll, you'll find Old Town and Fun Spot America. Highlights at this aparthotel include 2 outdoor swimming pools, free self-parking and Access to hot tub. .Each apartment features free WiFi, a TV and a safe. In-room dining is easy with amenities like a fridge, a microwave and room service. A hairdryer, an iron/ironing board and free toiletries are also available. Housekeeping is available on request. .Enjoy the gym, kids' club, outdoor tennis court and steam room. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. There's also the convenience of a free theme park shuttle. .With a stay at this Kissimmee aparthotel, you'll be 1.9 km (1.2 mi) from Falcon's Fire Golf Club and 3.8 km (2.3 mi) from Celebration Golf Club.

What's nearby

  • Old Town - 4 min walk - 0.4 km
  • Fun Spot America - 6 min walk - 0.5 km
  • ESPN Wide World of Sports Complex - 10 min drive - 7.2 km
  • Epcot® - 11 min drive - 9.4 km
  • Disney Springs™ - 12 min drive - 10.5 km

Getting around

  • Poinciana Station - 18 min drive
  • Brightline Orlando Station - 21 min drive
  • Orlando International Airport (MCO) - 29 min drive

Restaurants

  • ‪World Food Trucks - ‬8 min walk
  • ‪World Showcase of Flavors Food Truck - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Flippers Pizzeria - ‬7 min walk
  • ‪Mr And MRS Crab - ‬6 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel and Suites Main Gate East

Family-friendly aparthotel with 2 outdoor pools and fitness centre
Seralago Hotel and Suites Main Gate East offers its guests 2 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a steam room. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this aparthotel measures 1195 square feet (111 square metres) and includes conference space. A children's pool, a fitness centre, and a children's club are also featured at the family-friendly Seralago Hotel and Suites Main Gate East. Self parking is free.

Smoking is allowed in designated areas at this Kissimmee aparthotel.

  • 614 guestrooms or units
  • 2 levels
  • 1195 sq ft of conference space
  • 111 sq. m of conference space
  • Kid's club
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Seralago Hotel and Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Fridges and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Languages

Dutch, English, French, German, Portuguese, Spanish

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Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Car hire
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Room service
  • Wet bar

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Shopping
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee

Frequently asked questions

What is the cancellation policy at Seralago Hotel and Suites Main Gate East?

Seralago Hotel and Suites Main Gate East offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Seralago Hotel and Suites Main Gate East?

Yep, Seralago Hotel and Suites Main Gate East has a free self car park.

Are there any beaches close to Seralago Hotel and Suites Main Gate East?

The closest beach to Seralago Hotel and Suites Main Gate East is Beachcomber Beach (11.1 km).

Does Seralago Hotel and Suites Main Gate East have a pool?

Yep, and guests recommend it! Take your pick from 2 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Seralago Hotel and Suites Main Gate East?

Seralago Hotel and Suites Main Gate East features 2 outdoor pools, a heated pool and 1 hot tub.

Is Seralago Hotel and Suites Main Gate East family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that Seralago Hotel and Suites Main Gate East is a hit with families.

Is there a free airport shuttle available at Seralago Hotel and Suites Main Gate East?

No, Seralago Hotel and Suites Main Gate East does not offer an airport shuttle service.

What time are check-in & check-out at Seralago Hotel and Suites Main Gate East?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Seralago Hotel and Suites Main Gate East?

No, only service animals are allowed.

Seralago Hotel and Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 305 out of 2160 reviews
Rating 8 - Good. 203 out of 2160 reviews
Rating 6 - Okay. 315 out of 2160 reviews
Rating 4 - Poor. 380 out of 2160 reviews
Rating 2 - Terrible. 957 out of 2160 reviews

4.4/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Donielle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was people smoking weed the room were dirty and the carpets were stained. I have never in the past experienced seralargo like that before . It was horrible and I checked out within the same hour I got there !
Stayed 1 night in Feb 2025

2/10 Terrible

Yvonne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as advertised. The first room they gave me looked as if a series of crimes had taken place there, i have pictures. They just tried to blow it off until i showed them photos. 2nd room was slightly better, but still smelled bad, walking on carpet made my feet black. 2 lamps broken, bathroom ceiling peeling, sink didn't drain properly. No working hot tub or tiki bar, grounds covered in trash, no housekeeping services. Lost hot water/cable 1 day each. Their excuse... it's an old hotel, the pictures and description from when they opened. So... it opened in the 70-80s, no one could update the website since then. ... besides, there was no internet in the 70s and 80s. Simply fraud as far as i am concerned. I dont need fancy, but i do require clean and honesty.
Stayed 7 nights in Feb 2025

10/10 Excellent

Omar

Travelled with partner
Liked: Staff & service
Nice place for a quick vacation stay not the greatest place but has a pool
Stayed 3 nights in Feb 2025

4/10 Poor

NELSON

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pobre

Condiciones del área, extra sucias.
Stayed 3 nights in Feb 2025

4/10 Poor

Barbara

Disliked: Property conditions & facilities
I didn’t feel safe in this hotel it was hard to get in the room there were a lot of pot smells and just trashes people all around would not recommend this hotel ever
Stayed 4 nights in Feb 2025

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Disappointing Stay, Avoid if Cleanliness is a Priority My recent stay at the Seralago Hotel was extremely disappointing, and I would not recommend it to anyone who values cleanliness and well-maintained accommodations. I booked this hotel based on the appealing photos online, but the reality was far from what was advertised. From the moment I entered the room, it was clear that the hotel is not being properly maintained. The couch and bed were covered in visible stains, which was frankly disgusting. The bathroom was filthy, and the paint was peeling off the doors, shower stall, and tub, creating an unsanitary environment. The floors were also dirty, adding to the overall sense of neglect. Beyond the cleanliness issues, several of the room's amenities were not functioning. The phone didn't work, making it difficult to contact the front desk. The lamps flickered and sparked, with exposed wiring that seemed like a fire hazard. Even the simple task of getting clean sheets proved impossible; when I requested them, I was told the hotel had no extras available. My attempts to address these concerns with the front desk were met with little more than an apology. While I appreciate an acknowledgment of the problems, it did nothing to rectify the situation. The lack of action from the staff further compounded my disappointment.
Stayed 2 nights in Feb 2025

6/10 Okay

Diego, HIALEAH

Disliked: Amenities, property conditions & facilities
Pools were closed , first room they put us in the ac was broken & when we got out into another room , we went to shower and there was no water . Aparently they’re was a pipe leakage and they said the water would be back within 1-3 hours
Stayed 3 nights in Feb 2025

2/10 Terrible

ELOISA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experiencia!!!

HORRIBLEEEEEE…. atención al cliente al llegar a nuestro check in nos indicaron que no tendríamos agua caliente en los 3 días de nuestra estadía. Sin previa notificación luego de venir de un viaje largo para quedarnos ahí. Exigimos Refund de nuestro depósito. Tuve que buscar otro Hotel… aún no recibo respuesta sobre mi refund…..: Eloísa Alicea
Stayed 2 nights in Feb 2025

2/10 Terrible

Kay, Pottstown

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room we had was disgusting, the carpets use to be blue and were black with mold on them. They was toilet paper in the toilet and I flushed the toilet 3 times and the paper wouldn't go down. This is not a good place especially if you have an mold allergies. Of course the pictures online were nothing like the actual room, please beware
Stayed 3 nights in Jan 2025

2/10 Terrible

tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool and hot tubs were broken. The only reason we booked here was for the hot tub. We were highly disappointed that we had to pay a $40 “resort fee” for what is actually a run down hotel.
Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Nicole

Stayed 1 night in Jan 2025

6/10 Okay

Glinda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good distance to Disney parks. Needs rehab and good deep cleaning everywhere on property.

2/10 Terrible

Scotty

Disliked: Cleanliness, staff & service, property conditions & facilities
Run!! Pay the extra $50 to stay somewhere Else
Stayed 1 night in Jan 2025

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is not as represented in the images. Our room was from the 70s. Run down, old and many items in the room did not work. Old carpet, old furniture... and mold around the AC vent. When we checked in, we told them the lights in the bathroom were out. They said someone would be there in 20 minutes to fix it. We had to call again 2 hours later for someone to show up. We went to take a shower, there was no hot water. They told us the boiler would have to turned on... seriously? We asked if we would have to ask them to turn the boiler on again in the morning and the maintenance guy said, "probably." This hotel should not be booked at any price.
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Stayed 1 night in Jan 2025

6/10 Okay

Shehval, Oswego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Rooms were very outdated. Door did not close or lock properly. Heat did not work.
Stayed 3 nights in Jan 2025

2/10 Terrible

George

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Dacia

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Tony

Stayed 1 night in Jan 2025

8/10 Good

Brenda L

Liked: Cleanliness, staff & service
Spacious rooms just need some updates also beds weren't so comfortable felt the springs on the mattress. Over all not bad for the price just wish they didn't charge resort fees I couldn't even get a cup of coffee had to drive to McDonald's to get some.
Stayed 6 nights in Jan 2025

2/10 Terrible

Pashalis

Stayed 4 nights in Jan 2025

2/10 Terrible

Alexander

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirtiest place ever nothing like the photos

Don’t waste your money. Lights in the room didn’t work. Everything on the bathroom had mold. Don’t even take bed sheets off or you will throw up. Room 256 was mine just in case.
Stayed 1 night in Jan 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I have ever stayed in

When we checked in they charged us an unexpected "service fee".We checked in as a family of 5 and they only supplied 2 large bath towels. When I asked the front desk for more towels they said they didn't have any. There was no tub stopper so the kids couldn't take a bath. When I asked the front desk for one they said they would get us one in the morning but one never showed. There was only 1 bar of soap. The lock looked like it was about to fall off the door. The bathroom itself was dirty and at one point the ceiling fell down onto the sink and there were termites crawling around on it. The hallway lights leading to the room were out so it was dark getting to the room. And there were 2 TVs in the room, niether of which worked.The pillows on the beds felt like they were filled with some sort of popcorn material. And the carpet was sticky and disgusting. None of the restaurants in the hotel were open. It looked like a post-apocalyptic scene.
Stayed 3 nights in Dec 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024