SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista

3.0 star property
Family-friendly hotel with free breakfast and 24-hour fitness centre

Photo gallery for SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista

Bar (on property)
Property amenity
Microwave, coffee/tea maker
Reception
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
The current price is NZ$155
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
8040 Palm Parkway, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪8 min walk‬
  • Place, Mary Queen of the Universe Shrine
    ‪14 min walk‬
  • Place, Doggy Park
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

Studio Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(144 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

Studio Suite, Multiple Beds

9.2 out of 10
Wonderful
(377 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, Multiple Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, Multiple Beds (Hearing Accessible)

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Suite, 1 Bedroom, Kitchen (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Sofa bed
Blackout curtains
  • Sleeps 6
  • 1 Double Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Orlando

A family-friendly stay in Orlando awaits you at SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista. You'll be 3.8 km (2.4 mi) from Disney Springs™ and 5.3 km (3.3 mi) from Orange County Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, kids' swimming pool and pool loungers. 40548 square feet (3767 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also self parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 3-property class Orlando hotel include Walt Disney World® Resort and Universal Orlando Resort.

What's nearby

  • Orlando Vineland Premium Outlets - 8 min walk - 0.7 km
  • Mary Queen of the Universe Shrine - 14 min walk - 1.2 km
  • Disney Springs™ - 3 min drive - 3.4 km
  • Doggy Park - 5 min drive - 2.4 km
  • Walt Disney World® Resort - 5 min drive - 4.4 km

Getting around

  • Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 20 min drive

Restaurants

  • ‪White Castle - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪The Cheesecake Factory - ‬2 min drive
  • ‪Taco Bell - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista

Family-friendly hotel with free breakfast and 24-hour fitness centre
SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 40548 square feet (3767 square metres) and includes a conference centre. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista. For a fee, parking is available.

This 3-star Orlando hotel is smoke free.

  • 180 guestrooms or units
  • 6 levels
  • 40548 sq ft of conference space
  • 3767 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista offers 180 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 26 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sagos Bar and Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Games
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (40,548 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height bed (69 centimetre high)
  • Low-height counter and sink (84 centimetre high)
  • Low-height desk (79 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 26.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Orlando Lake Buena Vista/Palm Parkway Hotel
SpringHill Suites Buena Vista/Palm Parkway Hotel
SpringHill Suites Buena Vista/Palm Parkway
Springhill Suites Orlando Theme Parks/Lake Buena Vista Hotel
Springhill Suites Theme Parks/Lake Buena Vista Hotel
Springhill Suites Theme Parks/Lake Buena Vista
SpringHill Suites Marriott Theme Parks/Lake Buena Vista Hotel
SpringHill Suites Marriott Orlando Theme Parks/Lake Buena Vista
SpringHill Suites Marriott Theme Parks/Lake Buena Vista
Springhill Suites Orlando Theme Parks/Lake Buena Vista
SpringHill Suites Orlando Lake Buena Vista/Palm Parkway

Frequently asked questions

What is the cancellation policy at SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista on 14 Dec 2025 start from NZ$155.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

Yep, SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista has an uncovered self car park for USD 26.00 per day. A self car park is also available, for a fee.

Are there any beaches close to SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

The closest beach to SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista is Beachcomber Beach (9 km).

Does SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista have a pool?

Yep, and guests recommend it! SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 11:00 PM.

What makes SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista a romantic place to stay?

Poolside dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista.

Is SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista is a hit with families.

Does SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista serve breakfast?

You bet, our travelers highly rate the free buffet breakfast here! Offered daily from 7:00 AM to 9:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

No, SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista does not offer an airport shuttle service.

Is there a bar or restaurant at SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

No, only service animals are allowed.

Reviews

SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 2109 out of 3421 reviews
Rating 8 - Good. 668 out of 3421 reviews
Rating 6 - Okay. 320 out of 3421 reviews
Rating 4 - Poor. 156 out of 3421 reviews
Rating 2 - Terrible. 168 out of 3421 reviews

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

George

Travelled with family

Overcharged parking

Charges way too much for parking. Just ridiculous.
Stayed 2 nights in Aug 2025

6/10 Okay

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The boy who checked us in was not friendly not quite rude but borderline. I had asked if he could add my mariot # & he was offended & said he couldn't look it up. Hilton always looks it up if I don't have it handy. The room door was partially opened & the bathroom door sticks. Also there are 2 body soap bottles & a conditioner but no shampoo.
Stayed 1 night in Aug 2025

8/10 Good

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

DAMARIS DEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole lay out of the room had living room ,desk space with a sofa bed, was great .What I didnt like was the washer and dryer to be maintain properly by removing the excesive lint and dirt other than that It was a pleasure to stay there. Fablulous place to stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda, Burns Lake

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The only downsides to this hotel was you had to pay for parking which is really bizarre and the transportation only went to certain areas at certain times to the parks. Also the maids never came to clean the rooms so you had to ask for things all the time. Eg. towels, toilet paper.
Stayed 6 nights in Aug 2025

8/10 Good

tashi

Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2025

2/10 Terrible

Connor

Disliked: Cleanliness
Tv didn’t work. Ac didn’t work and was full blast freezer mode. Bad experience
Stayed 1 night in Aug 2025

10/10 Excellent

Lesage, West palm beach

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Henique Naseem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. I love everything ❤️. Most definitely will be back
Stayed 5 nights in Aug 2025

10/10 Excellent

ZEXIU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Nitza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Travelled with family
Liked: Amenities, property conditions & facilities
It’s a solid place to stay with a lot of amenities for the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Amenities
Good
Stayed 2 nights in Jul 2025

8/10 Good

brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & clean. Good breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Shamar Anthony

Travelled with family and small children
The property is for families, which was the main reason why I booked as I was travelling with my wife and children. However, I was extremely disappointed where they do not want to clean the room. I stayed there for 1 week and have made many complaints about having the room clean. This have proven to be futile on most occasions. The room was eventually on the day before I was leaving.
Stayed 6 nights in Aug 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Themistoklis

Travelled with family
Disliked: Staff & service
Not a big fan of this property. I stayed at another property by Marriott, just before this, and the difference was huge. Pros: large room (suite) and Mickey waffles Cons: staff seems unwelcoming, I asked if they can hold my luggage, as I arrived an hour earlier, most hotels do this, one staff told me there’s a fee. Same thing with early check in. The other staff told me there’s no fee. So, I was lied to. -hotel for families, crying babies, kids everywhere. -room had no functioning air vent for bathroom -pool wasn’t clean. -towel system, could be better, -no outdoor umbrellas Overall. I don’t think if return, because there are other places.
Stayed 2 nights in Aug 2025

10/10 Excellent

miguel, Whitby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at SpringHill Suites Orlando Theme Parks/Lake Buena Vista! From the moment I arrived, the staff was incredibly welcoming and attentive, making check-in quick and easy. The room was spotless, spacious, and thoughtfully designed with modern touches—perfect for relaxing after long days at the parks. The complimentary breakfast was a huge plus with plenty of fresh options to start the day, and the hotel’s location couldn’t be better—just minutes away from Disney, Universal, and great restaurants. The pool area was clean and inviting, and the overall atmosphere felt safe, comfortable, and family-friendly. What really stood out was the excellent service. Every staff member went above and beyond to make sure we had everything we needed. This hotel truly exceeded my expectations and made our Orlando trip even more enjoyable. I’ll definitely be staying here again and recommending it to friends and family!
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
I was immediately greeted, staff was friendly and courteous
Stayed 1 night in Aug 2025

6/10 Okay

Carlemito

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff. Just really dissatisfied on parking side. Paid $84.00 parking for 2 nights … extremely disappointed. Will never come back in the future.
Stayed 2 nights in Aug 2025

6/10 Okay

Paola

Stayed 1 night in Aug 2025

4/10 Poor

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didnt get what was reserved

I reserved a handicapped roll in shower room, the room i received was a handicapped accessable full tub, which didnt work
Stayed 5 nights in Aug 2025