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TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista

3.5 star property

Photo gallery for TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista

Poolside bar
Bar (on property)
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$185
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
8040 Palm Parkway, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪7 min walk‬
  • Place, Mary Queen of the Universe Shrine
    ‪14 min walk‬
  • Place, Little Lake Bryan
    ‪17 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

8.6 out of 10
Excellent
(13 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(107 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 2 Queen Beds

9.0 out of 10
Wonderful
(60 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms

Full-sized fridge, microwave, stovetop, dishwasher

Family Suite, 2 Bedrooms

  • 111 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms

Full-sized fridge, microwave, stovetop, dishwasher

Family Suite, 2 Bedrooms

8.8 out of 10
Excellent
(9 reviews)
  • 106 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds

8.8 out of 10
Excellent
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Hearing Accessible)

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

LCD TV, Netflix

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 2 Queen Beds (Hearing Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Family Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • 106 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Hilton Garden Inn Lake Buena Vista/Orlando

Orlando
  • Pool
  • Spa pool
  • Pet-friendly
  • Kids’ pool
3.7 out of 5, Good, 1,691 reviews
The price is NZ$160
includes taxes & fees
29 Mar - 30 Mar
Hilton Garden Inn Lake Buena Vista/Orlando

About the area

Orlando

A family-friendly stay in Orlando awaits you at TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista. You'll be 4 km (2.5 mi) from Disney Springs™ and 4.9 km (3 mi) from Walt Disney World® Resort. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The bistro, Sagos Bar and Grill, is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. 3767 square feet (350 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Each morning free breakfast is served. There's also self parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 3.5-property class Orlando hotel include Orange County Convention Center and Universal Orlando Resort.

What's nearby

  • Orlando Vineland Premium Outlets - 7 min walk - 0.7 km
  • Mary Queen of the Universe Shrine - 14 min walk - 1.2 km
  • Little Lake Bryan - 17 min walk - 1.4 km
  • Lake Willis - 2 min drive - 1.7 km
  • Lake Eve - 4 min drive - 2.3 km

Getting around

  • Orlando Station - 24 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 31 min drive

Restaurants

  • ‪White Castle - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪The Cheesecake Factory - ‬2 min drive
  • ‪World of Beer - ‬20 min walk
  • ‪Tijuana Flats - ‬15 min walk

About this property

TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista

TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. Barbecue grills, an arcade/games room, and a garden are also featured at the family-friendly TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

  • 155 guestrooms or units
  • 6 levels
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista offers 155 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with satellite channels and Netflix. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a deep soaking bath and a hydromassage showerhead, and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Residence Inn by Marriott Orlando Lake Buena Vista
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 774 reviews
The price is NZ$168
includes taxes & fees
14 Apr - 15 Apr
Residence Inn by Marriott Orlando Lake Buena Vista

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 26 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sagos Bar and Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Games
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Dining table
  • Free theme park shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 24-hour business centre
  • 3,767 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height bed (69 centimetre high)
  • Low-height counter and sink (84 centimetre high)
  • Low-height desk (79 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Netflix

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 26.00 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Buena Vista/Palm Parkway Aparthotel
TownePlace Suites Buena Vista/Palm Parkway
TownePlace Suites Theme Parks/Lake Buena Vista Aparthotel
TownePlace Suites Theme Parks/Lake Buena Vista
TownePlace Suites Orlando Lake Buena Vista/Palm Parkway
TownePlace Suites Marriott Orlando Theme Parks/Lake Buena Vista
TownePlace Suites Marriott Theme Parks/Lake Buena Vista
TownePlace Suites Orlando Lake Buena Vista/Palm Parkway
TownePlace Suites Orlando Theme Parks/Lake Buena Vista

Frequently asked questions

What is the cancellation policy at TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista on 19 Apr 2026 start from NZ$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

Yep, TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista has an uncovered self car park for USD 26.00 per night. A self car park is also available, for a fee.

Are there any beaches close to TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

The closest beach to TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista is Getaway Glen (4.5 km).

Does TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista have a pool?

Yep, and guests love it! TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 11:00 PM.

What makes TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista a romantic place to stay?

Poolside dining and a champagne service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista.

Is TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista is a hit with families.

Are there hot tubs in the rooms at TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

No, but there are deep-soaking baths in the guestrooms.

Does TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista serve breakfast?

Yeah, our travelers are hooked on the free buffet breakfast here! Served daily between 7:00 AM and 9:30 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

No, TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista does not offer an airport shuttle service.

Is there a bar or restaurant at TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1068 out of 1834 reviews
Rating 8 - Good. 391 out of 1834 reviews
Rating 6 - Okay. 197 out of 1834 reviews
Rating 4 - Poor. 95 out of 1834 reviews
Rating 2 - Terrible. 83 out of 1834 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Luis M

Travelled with partner
Liked: Cleanliness, amenities
The staff was very friendly, the rooms were spacious and clean, and the hotel in general was in good condition. The breakfast wasn't good, perhaps because there were many people, and finally, parking is not included. The hotel has a very good location, close to restaurants and other amenities.
Stayed 3 nights in Dec 2025

6/10 Okay

Chessa

Room is okay.
Stayed 1 night in Dec 2025

10/10 Excellent

Aysegul

Stayed 3 nights in Dec 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Autrice, Orlando

Stayed 1 night in Dec 2025

10/10 Excellent

Casey

Travelled with family
Friendly and helpful staff! Clean and good breakfast!
Stayed 3 nights in Dec 2025

10/10 Excellent

Dhiral

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was excellent. There were two issues for us - 1. We did not get a sleeper sofa bed when requested. As a result, it was difficult to sleep. 2. The hotel charges 26$ per day for overnight parking. This charge adds to your daily room pricing. Be mindful of that.
Stayed 6 nights in Dec 2025

10/10 Excellent

Julieta

Stayed 3 nights in Dec 2025

6/10 Okay

Enyi

The manager needs to check to make sure the room is ready for new customers move in.
Stayed 5 nights in Dec 2025

10/10 Excellent

Judeline

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Dec 2025

10/10 Excellent

Violette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything about our stay at TownePlace Suites was great. Not only was the hotel very reasonable in price but it was impeccable, the staff was very friendly and the suite had a full kitchen. Also, the complimentary breakfast was very good. I would highly recommend TownePlace Suites.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jilord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 9 nights in Nov 2025

10/10 Excellent

Nastenka

Stayed 3 nights in Sep 2025

6/10 Okay

Charles, plantation

Travelled with family
Liked: Amenities, property conditions & facilities
Some of them very courteous. Toilet was not functional. Nobody answers the phone extensions for help for a good 2 hours. Parking fees per day excessive. Guest needs to be informed during reservations not when you arrive.
Stayed 1 night in Dec 2025

8/10 Good

JOANN

Liked: Cleanliness, staff & service, amenities
Clean n spacious room/ good breakfast/ comfortable bed and pillow
Stayed 1 night in Nov 2025

4/10 Poor

Edgardo D

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nothing wrong with the room itself. It was all the hidden fees I wasn’t expecting. Why charge a “valet” fee when you’re parking your own car and on top of that make it mandatory. There’s plenty of parking there if it wasn’t for the parking and the hidden fees I would have rated it a 5star. Never staying here again because of that
Stayed 1 night in Nov 2025

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness
The phone to the front desk was not connected. With the every other day room cleaning policy we ran out of towels and washcloths and toilet paper. Towels can be used twice, but a fresh washcloth each day is preferred. I think k cup coffee pots would be a better choice. Overall not bad- just my observations. I was surprised to have to pay for parking. Did not expect that.
Stayed 4 nights in Nov 2025

4/10 Poor

Rachel

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Wanted to stay at the SpringHill Suites and online it said it was pet friendly so once arriving I was forced to stay at the TownPlace and it’s not as nice. Room wasn’t the cleanest, rug looked like it hadn’t been vacuumed. Garbage found under the table. Pull out sofa mattress was terrible even for a child’s weight, could feel the springs and had to request 3 extra blankets to give it padding. They also charge $150 for a pet “cleaning” fee when they didn’t even clean the rug throughly before we arrived and they also don’t tell you what the pet fee is until your checking in. Overall not impressed and if we didn’t have our dog with us I wouldn’t have stayed there.
Stayed 1 night in Nov 2025

8/10 Good

L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Clean room and staff very professional.
Stayed 2 nights in Nov 2025

6/10 Okay

Denis

Travelled with partner
Disliked: Cleanliness
Cleanliness of rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Elmer

Stayed 1 night in Nov 2025

10/10 Excellent

Kenric

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again
Stayed 1 night in Nov 2025

8/10 Good

Dario Di

Stayed 7 nights in Nov 2025

10/10 Excellent

Hector luis

Stayed 3 nights in Nov 2025

8/10 Good

Edward

Stayed 2 nights in Nov 2025