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Universal's Cabana Bay Beach Resort

3.5 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Universal's Cabana Bay Beach Resort

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
Point of interest
Property amenity
View from room
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
The current price is NZ$388
includes taxes & fees
20 May - 21 May

Explore the area

Map
6550 Adventure Way, Orlando, FL, 32819
  • Universal’s Volcano Bay
    ‪7 min walk‬
  • Universal’s Islands of Adventure
    ‪13 min walk‬
  • Universal Studios Florida
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 72 sq m
  • Park view
  • Sleeps 8
  • 1 Queen Bed and 2 Single Beds

View all photos for Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View Standard Room (Includes Early Park Admission*)

View from room

Volcano Bay View Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Universal's Cabana Bay Beach Resort. Within just a 15-minute stroll, you'll find Universal’s Volcano Bay and Universal CityWalk. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 2 poolside bars. .The restaurant, Bayliner Diner, serves American cuisine and is open for breakfast, lunch and dinner. Swizzle Lounge is the hotel's own bar. Enjoy the 2 hot tubs, gym and lazy river plus access to a bowling alley. Additionally, you'll find free Wi-Fi in public areas, early theme park entry and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free theme park shuttle. .Places within a 30-minute walk of this 3.5-property class Florida Center hotel include Universal’s Islands of Adventure and Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 5 min walk - 0.5 km
  • Universal’s Volcano Bay - 7 min walk - 0.6 km
  • Universal CityWalk - 13 min walk - 1.1 km
  • Universal’s Islands of Adventure - 13 min walk - 1.1 km
  • Universal Studios Florida - 3 min drive - 2.2 km

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Jurassic Park - ‬3 min drive
  • ‪Toon Lagoon - ‬19 min walk
  • ‪The Toothsome Chocolate Emporium And Savory Feast Kitchen - ‬17 min walk
  • ‪Bayliner Diner - ‬3 min walk
  • ‪Confisco Grille & Backwater Bar - ‬15 min walk

About this property

Universal's Cabana Bay Beach Resort

Family-friendly hotel with 2 restaurants and 2 outdoor pools
As a guest of Universal's Cabana Bay Beach Resort, you'll find 2 outdoor swimming pools and 2 hot tubs along with a lazy river, a waterslide, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi and wired Internet.

A terrace, early theme park entry, and an arcade/games room are also featured at the family-friendly Universal's Cabana Bay Beach Resort. Parking is available for a fee.

This 3.5-star Orlando hotel is smoke free.

  • 2200 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Universal's Cabana Bay Beach Resort offers 2200 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Orlando hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atomic Tonic
  • Bayliner Diner
  • Galaxy Bowl Restaurant
  • Hideaway Bar and Grille
  • Swizzle Lounge

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Gym
  • Heated pool
  • Lazy river
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 20 for children
  • Covered self-parking fee: USD 26 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cabana Bay Beach Resort
Cabana Bay Resort
Cabana Beach Bay
Cabana Resort
Universal's Cabana Bay
Universal's Cabana Bay Beach
Universal's Cabana Bay Beach Resort
Universal's Cabana Bay Beach Resort Hotel
Universal's Cabana Bay Beach Resort Hotel Orlando
Universal's Cabana Bay Beach Resort Orlando
Universal's Cabana Bay Beach Orlando

Frequently asked questions

What is the cancellation policy at Universal's Cabana Bay Beach Resort?

Universal's Cabana Bay Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Universal's Cabana Bay Beach Resort?

As of 14 May 2025, prices found for a 1-night stay for 2 adults at Universal's Cabana Bay Beach Resort on 20 May 2025 start from NZ$388.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Universal's Cabana Bay Beach Resort?

Yep, Universal's Cabana Bay Beach Resort has a covered self car park with in/out privileges for USD 26 per night.

Does Universal's Cabana Bay Beach Resort have a pool?

Yep, and guests love it! Universal's Cabana Bay Beach Resort has 2 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Universal's Cabana Bay Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Universal's Cabana Bay Beach Resort?

Universal's Cabana Bay Beach Resort features 2 poolside bars, 2 outdoor pools and 2 hot tubs.

Is Universal's Cabana Bay Beach Resort family-friendly?

You bet! With amenities such as early theme park entry and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Universal's Cabana Bay Beach Resort is a hit with families.

Does Universal's Cabana Bay Beach Resort serve breakfast?

Yeah, cooked-to-order brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Universal's Cabana Bay Beach Resort?

No, Universal's Cabana Bay Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Universal's Cabana Bay Beach Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Universal's Cabana Bay Beach Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Universal's Cabana Bay Beach Resort?

No, only service animals are allowed.

Universal's Cabana Bay Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3338 out of 5209 reviews
Rating 8 - Good. 1081 out of 5209 reviews
Rating 6 - Okay. 470 out of 5209 reviews
Rating 4 - Poor. 169 out of 5209 reviews
Rating 2 - Terrible. 151 out of 5209 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Franklin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here with our 2 grandsons to go to Universal Studios. When I looked at the photos of this property on the website it looked like a hotel from the 1950's so I was a little worried. It turns out it definitely has a 1950's theme but is very much a new/updated hotel. We loved the nostalgic flair! There is a "cafeteria" style restaurant offering many dining choices suitable to everyone. The service is fast and easy. There was plenty of seating in the restaurant area. There is a Universal Studios gift shop to purchase souvenirs just like at the theme park but you don't have to keep track of them at the park all day. There are many activities including a large pool area, lazy river, hot tub, fire pit for roasting marshmallows (sold at the cafeteria) ping pong tables, movies at poolside and probably things we never even saw. It was a little difficult to find our room upon arrival. The property is large, it was dark when we checked in and our building was at the back of the property. I'm sure the person who checked us in thought the directions given were great but when we didn't know where we were going and pushing a luggage trolley we had difficulty finding our room. Fortunately, after several wrong turns, a very nice employee took us right to our building. The Shuttle provided to Universal Studios was great. It was in a well marked area, large for many people to congregate, ran very frequently right up to the park and it was easy to find to return.
Stayed 2 nights in Feb 2025

2/10 Terrible

Julia

Stayed 1 night in Feb 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Amber

Stayed 2 nights in Jan 2025

10/10 Excellent

Justin

Stayed 4 nights in Feb 2025

10/10 Excellent

Mary Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a cool resort.
Stayed 4 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for family vacation!
Stayed 2 nights in Feb 2025

10/10 Excellent

Greg

Stayed 8 nights in Jan 2025

8/10 Good

Henry

Liked: Staff & service
Disliked: Cleanliness, room comfort

It was not worth the price

Room looks good, but it was not the cleanest. The curtains were dirty, the shower had hair, the bed was sink in. The location was good but the hotel was mid. I stayed at better for less. Staff is amazing, but the cleanliness was subpar.
Stayed 1 night in Feb 2025

2/10 Terrible

Annmarie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good on tell I got a rash on skin from bedding when they change covers
Stayed 7 nights in Dec 2024

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay as usual. Great hotel and staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne

Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Liked: Property conditions & facilities
Stayed 6 nights in Jan 2025

2/10 Terrible

Edward

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property was okay, we had stayed there before and had an easier to access and cleaner room. AC started making scary noises on night two and didn’t stop. The bowling alley took our reservation for lunch and then told us they were not going to serve food when we arrived. Loved the hotel the first time, but probably won’t go back again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Milagro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but main pool needs a little bit of maintenance paint
Stayed 2 nights in Jan 2025

6/10 Okay

Kari

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Family-friendly with bowling alley and pools. It was a pleasant 1-mile walk to Universal Studios that was appreciated in the morning. A shuttle was convenient for the evening trip back. Rooms need updating, as our coffee table had a chip out of it, a knob was missing off a drawer, our refrigerator didn't seal, and the upholstry on the stools had several holes. Staff were friendly upon check-in.
Stayed 3 nights in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Tamamarie

Stayed 9 nights in Jan 2025

10/10 Excellent

luis

Stayed 1 night in Nov 2024

10/10 Excellent

Sage

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 I would come back .
Stayed 4 nights in Jan 2025

6/10 Okay

Bonnie

Stayed 4 nights in Jan 2025

10/10 Excellent

Barrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Pool area is amazing! Restaurant was knowledgeable about our gluten food allergy (Celiac). Ate there a few times and no issues, manager took it really serious. Can’t wait to return.
Stayed 1 night in Jan 2025

10/10 Excellent

Zoe Sausanavage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Nov 2024